After my tire completely blew out and went flat, I was stuck on a major highway at a bend. It was…read morepretty scary and I was anxious to get some help. Russ showed up about 20 mins after I called and he was very sweet. He got me on the tow truck right away, drove me over to a rest area and changed my tire quickly. After 20 mins and $225, I was back on the road. Unfortunately, I didn't have a spare tire but rather a donut. Russ was concerned about the car drive I had home and I could just tell he really cared. He was a sweet man and I felt a little more comforted after a shit show of a day. Lol Thank you so much for your help Russ!

Absolutely the worst experience I've ever had with a towing company. They towed my car from a spot…read moreI had every right to park in, and when I called to sort it out, the nightmare really began. They charge ridiculous fees to get my vehicle, they started calling me repeatedly--It turned into straight-up harassment. They are being reported to every single agency and spam site online.

Budget Towing was great to work with they went above and beyond. I had a Tesla that was stranded in…read morePleasanton and was originally from LA. They secured our car until a driver went up to pick up are car. Great service, wonderful people, I would do business with the again.

Was easy to communicate with scheduling. Came on time, called when 15-20mins away for early notice…read more Very competitive pricing for the service! Would do business again!

My dad's car was dead at the Lowe parking lot. I was at work and 30 miles away so I Yelp and found…read moreAMG towing. Called and talked to Ameer. He was so nice and was prompt to get my parent's car towed home. The price was very reasonable as well. Highly recommended for any towing needs.

AMG towing helped me when my car would not start. Thank you! for towing my car to a shop in Tracy…read more The person in charge communicated with me while he was on his way and was kind and professional while towing my car. Thank you very much for your service.

David is awesome, professional and kind. He was able to come pick up my van within 30 minutes of…read moreour first conversation. The process was quick and I really appreciate the friendly help during a stressful moment. Thank you for the tow!

David came out one night and hauled my my car off the freeway.. very courageous and professional!…read moreHe took care of the safety of my car and got me to where I needed to go where to get my car repaired.. thank you again David and keep up the good work and please stay safe out there.. Santa Rita Tow yall got a good driver there!

Yesterday: they repaired my tire with a nail or screw for FREE on a SUNDAY! Now thst's service!…read moreFew years ago (never completed this review): We urgently needed a dead car battery replaced but it was Monday morning and the shop was short staffed. But Cort courteously helped us and said he will try his best to get it ready by 1 pm but no promises. Seeing how busy they are, I was surprised when they called me around 12:40 saying the car is ready! Great shop! Great people! Impeccable service!

Please avoid this place at all costs. I would say this place has zero professionalism. I'm actually…read moreshocked at all the higher reviews, although I will admit, they allowed me to go here, even though I have been going to the Big Brand tire in Concord for last several decades. I thought I would come in here to get a tire rotation, which is a free service that they provide four tires that are theirs. I normally go to the one in Concord like I mentioned, but I happened to be closer to this one, so I thought I would take advantage of it. I was told after the rotation that I would need to get a new tire because there was a nail that was unrepairable on one of the tires. No problem, I thought, since I had paid for an extended warranty on all the tires a few months ago. I was led to believe this would come at no cost to me as a result. I also had paid for a three-year alignment previously, which I thought was a good deal. So, Tim quoted me with an invoice that had $136 alignment on it, but he assured me that it will be taken care of because I had paid for the three year alignment. He also showed me that everything else would cost zero. After an hour and a half, I was up sold on an extended tire warranty, which didn't make sense to me since I thought that the warranty would cover every tire, but I figured it would be fine since Tim told me it would cost $41. Then when they were about to give me the keys, I was charged $140 for services. I thought we were all included in the warranty, not to mention, I was quoted at zero. I was charged for taxes on the new tire (even though the tire was zero dollars), mounting and balancing, alignment, a tire recycling fee, and other labor costs. The extended tire warranty was quoted at $62 even though I was told it would be $41. In my mind, I still couldn't make heads nor tails of all of these things. I even questioned them about it. But I had an appointment elsewhere in the East Bay and needed to be on the road and ended up agreeing to paying $140 for a zero dollar service. I would've been happy paying $41 for the tire warranty but lo and behold I paid three times that. Don't come to this place unless you're prepared to get screwed. I recommend big brand tire in Concord if you must go to big brand at all - at least that place I had been going to for years and I know I could have counted on the folks there and could have trusted them not to charge me extra and not to lie to me about a zero cost service. Heck, go to any other tire place if you have to stay in Dublin or Pleasanton. Some tire places treat you like family. This one treated me like a couple of dollar signs.

I cannot say enough good things about Russell and Advantage Auto! If you're trying to find a…read morequality, honest, reliable and fair mechanic around the Tri-Valley / East Bay in 2025 THIS is where you need to go! Very nice, professional, transparent and timely. 10/10 will absolutely continue to use and recommend. Thanks again!

Think any other mechanic would have understandably said this problem cannot be fixed, but not…read moreRussell. He simply will not quit until he's given his best effort. Incredible work ethics. Honest to the core. And yes, he fixed the problem by being creative. Takes a lot of experience to do something like that.

Exception customer service and needs assessment. Elliott Moore provided the best experience today…read morewhen handling my appointment. He set expectations clearly and gave great service and advice. Thank you, Elliott and team at Dublin Big O Tires!

had a great experience at Big O Tires. The team was incredibly friendly, professional, and happy to…read morehelp. They took the time to remove my tires quickly and made the whole process easy and stress-free. It's refreshing to find a shop with such great customer service and a genuinely welcoming attitude. I really appreciate their help and wouldn't hesitate to come back or recommend them to anyone looking for honest, helpful service. Thanks again!

I brought my car in because my brakes were doing funky things. It was my first time in. Every…read moreperson I encountered was kind and helpful and made me feel safe. As a woman, finding a shop that feels like they won't take advantage of you is worth its weight in gold. The replaced my brakes and rotors in a few hours and the price was more than reasonable. I will be back and I will recommend Ray's to anyone who asks me!

I have been coming here for more than 20 years and he still keeps me motoring! Thanks Ray!read more