Great service at this location. The owner is very sweet and remembers me when I come in.

Great tea but extremely rude staff! The people who work there have extremely bad attitudes. They know nothing about customer service.

While heading home today, the GPS routed me through local routes due to an accident on the bridge. This wound up being a fortuitous turn of events as it lead me past this Sharetea which I promptly pulled into. The store itself is located in a very small strip mall with some limited free parking available out front. The shop is small, but has some very limited seating if you decide to dine-in. Sharetea rarely does me wrong, and this location thankfully was no exception. Ordered a Mango Passion Fruit Tea w/ boba, and it came out as expected. Boba was chewy and had a good consistency as well. read more

The boba tea is good but the service is severely lacking. The drink maker was playing around with one of the cups with no gloves or anything. When I put in my order they started making it in this now dirty cup. I asked for a fresh one and while they fulfilled my request for a clean cup the annoyance and attitude was palpable. Made the whole experience unpleasant. I'll be going to their competitor a block a way from now on. read more

workers seem to be annoyed with any customer coming in. Not friendly at all and the drink was disgusting I asked for a blended taro and it was SO WATERY!!! she half a** my drink! read more

They added the wrong topping and wouldn't change after requested. Asked for a new cup because I didn't want the toppings and the lady said it's $1 for an extra cup when the drink is already $7?? Would expect some decency to switch the wrong topping or offer to help take the toppings out... read more

I love this boba place! Great flavors and perfect size. The service is pretty fast too.

My go-to place. Good fresh boba and good service. The owner is friendly, I don't understand the one star reviews. Don't let those scare you away. Using their app to order is super easy. Just order, grab and go. And they're open everyday now. I highy recommend! read more

The worst boba I've ever had. I would give negative stars if possible. The matcha tasted like water and boba. No matcha added at all. Unfortunately I had already left before I tried my drink or I would have asked for a refund. $8 for green water and boba, no thanks. I never leave reviews but this needed to be said. I'm not sure if they changed owners but the recipe for drinks now is horrible. They got rid of mini boba as well which was one of the main reasons I chose this place over others. Won't be coming back. Super disappointed. I will be going elsewhere from now on. Make sure you try your drink before you leave if you go here, but I recommend against it. Also the service isn't great. Being glared at while you reach for your order isn't welcoming. I wasn't even told that my drink was finished, I had to go sort through the drinks to find mine. Go at your own risk. read more

The drinks they make are great. Customer service is decent and needs work. No place to sit and drink so it's mostly to go. read more

Sharetea - a drink in a plastic cup - Bubble Tea Near Me - San Rafael, California

I rarely write a horrible review but this place deserves it. Wanted to support a local business so I took a visitor with me. Never had share tea before and was excited. However, upon arrival, the cashier/host was super rude, mean, and had an attitude. I didn't know how to order or what I was doing and she just looked at me as if I was stupid. The Asian lady who was making the drinks also was rude and was not helpful. They acted as if they did not needed my business. How am I supposed to know what sweetness, bobas, and whatever comes with the drink if I have never had it? Totally ruined my first time experience with boba or whatever you want to call this. The drinks were mediocre and the service was horrible. I DO NOT RECOMMEND THIS PLACE. read more

The 2 girls working have horrible Customer service. Had to ask them to remake my drink 2 times, didn't say sorry at all, just snatched the drink out of my hand. Don't seem to care about their job at all, nor the customers. Have a lot of attitude and not professional at all. This place used to be my go to spot for boba but this makes not want to go back. Not to mention, They were on the phone the whole time read more

Wow. Surprised at the 1 star reviews. I've been to this shop several times and the owner has always been pleasant. Maybe because I walk into most places friendly with a smile. I'm quite certain it is not easy dealing with the Marin entitled. Consumers could try being polite, friendly, courteous and gracious. I had a conversation with the owner who has difficulty retaining reliable staff. Guessing she had to let go of the not so professional, reliable personnel and is left covering too many shifts herself. She is lovely and the teas are delicious. read more

The milk is really good! I recommend taro with lychee or whatever u prefer but the service was so rude! I normally come there and everything was fine but today this girl serve me and her attitude was so rude and look like she doesn't wanna be there at all. Maybe I come when their kinda close but cmon you can atleast smile or be nicer. She even get the order wrong with no sorry. I ask for 50% sweet and she put 80%. read more

Sharetea - Taro blend - Bubble Tea Near Me - San Rafael, California

(not a boba/milktea) connoisseur, but first time at this place today, and it wasn't too bad, but it wasn't the bestest. They have a variety of options, on their menu which is good for boba lovers? but if you like sweet drinks, maybe ask for extra sugar? i got 100% sweetness for both the drinks I've tried and they both tasted as if it wasn't sweet at all. no complaints since i'm not really a milktea person, socmaybe try it for yourself (: not bad for having a milktea place in the area read more

Sharetea - Classicl Pearl Black Milktea with mini pearls & Kiwi fruit tea w/ Aiyu jelly - Bubble Tea Near Me - San Rafael, California

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Service is okay, although boba tea was good. I would rate the boba 7.5/10. Definitely not the place you want to go to for the ambiance or to get the full experience, but it's okay for the little space itself. The woman who took our order was not welcoming or warm whatsoever. The speed of the overall service was good, as it only took them about 5 minuets for our drinks to be out. I would only come here if it's my last option, as the taste of the boba was not as artificial or bad as other boba shops I have been too. They also have very limited square feet, so you can't enjoy your boba inside at all. Overall rating, 7/10. Not great, but also not bad. ** But if you want the real deal, try T-Pumps in the city! read more

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So many options for decent prices. I like how you can truly customize each order to your liking. I don't like how the only order option is online. read more

Sharetea - two cups of bubble tea next to each other - Bubble Tea Near Me - San Rafael, California

I don't understand what's going on in that place, the people aren't nice at all and they treat you in an ugly way, I also called the store to place an order and I called 6 times and no one answered, then I got to the store and I found the girl with her cell phone and I recorded her, just like when she started serving me she didn't have the respect to put her cell phone away, they're supposed to be on business hours, this shouldn't happen, it's totally unacceptable, they should talk to their people or train them to be more polite, this happened on Friday, June 13 at 4:17 pm read more

ATTENTION TO MANAGER/OWNER: We tried calling in today at 7:38pm to place our order. Called several times. No one picked up. The website says 8pm closing time. We were trying to be courteous and get our orders in so the drinks were ready before closing. I dialed 7 times, no answer. We arrive to sharetea at 7:51pm, now we have to get our order in person. Two very young ladies were at the counter. The one who attended us told us that because they were "short on boba they were closing up early". Boba is simply a side option, not a main ingredient needed for every drink. So there was NO reason why they should be trying to stop order flow before closing time. Whats the whole point of a closing time of 8pm? She said they started cleaning up early because of the boba shortage and limited us to just 2 drinks. Unfortunately, this seems like a couple of young employees who don't understand what, "Open until 8pm" actually means. Management needs to step in and probably reiterate that these young employees can't make up their own closing time with their own rules just because higher leadership isn't watching. Can't write a review on my drink because I didn't get mine. Limit of 2 was used for wife and kid. read more

Sharetea - I don't see a "Closes earlier if we decide to clean up earlier" here... - Bubble Tea Near Me - San Rafael, California

I literally love share tea so much. They have so many flavors and are promising each time. Along with always being quick it's the best place to get boba on the go! read more

I love this place so much that I go here every day. My best friend from Canal and makes my life better when she brings me Boba from share. The service is 10 out of 10 and will recommend to anyone coming up here to San Rafael. read more

Sharetea - Bubble Tea Near Me - San Rafael, California

GREAT BOBA!!! And even greater customer service. The best in San Rafael, you will not regret coming here. Yum yum read more

Sharetea - Bubble Tea Near Me - San Rafael, California

Best Boba in Marin! I've been visiting this store for years and look forward to it every time. No idea why there are 1 star reviews, I've never had any issues with the service, and I've been there a lot. If you're not happy with the drink just say something and they'll work it out with you. read more

Boba shop franchise with roots back to Taiwan and dozens of locations in NorCal. Located in a small strip mall in Central San Rafael, easily accessible off 101 in either direction, with free parking, and fast service. The tapioca balls are made by Corporate in Taiwan and shipped to each franchise where they are then cooked daily. Texture of the finished product is textbook: chewy and cooked through. The taro flavor is a powder and as of this review they don't have the fresh chunky stuff available. That said the flavor is delicious. The drink is creamy. Nothing worse than a watered down boba but don't worry you won't get that here. They have many other flavors for all the weirdos who don't drink taro boba. Service: Who cares? I don't review bad service because we all know damn well this simple fact of life, so say it with me: I am a bo-bitch and if the tea is fire I'll swallow my pride and come back regardless. Pro tips: * Start your order online as they don't take phone orders: https://www.clover.com/online-ordering/share-tea-san-rafael * Get here before the high school kids arrive at 3pm. They'll also flock here around lunch time. Hot days are particularly busy. * You won't regret stopping for banh mi sandwiches next door. * We know you are "old" and can't help but try to have a conversation with the employees but... because they are teenagers, they will just look at you while offering back the absolute minimum amount of words needed, and surely be hoping that you'll stop making it so damn "ahk" for them. FOLLOW ME for more fun reviews and check out my Boba Tea Road Show Series here on Yelp! where I do the Lord's work to make sure you NEVER drink mid boba again. read more

Sharetea is boba place near my school that a lot of students go to. SERVICE : The people work fast to take your order and get it done. There are usually students from my school that work every time I go there so it's nice to see familiar people taking my order and making my drink. DRINKS : I have tried the Mango Ice Blended, Strawberry Ice Blended, and Taro Ice Blended. My personal favorite that I always get is the Mango Ice Blended with Vanilla Ice Cream and Boba. The Mango Ice Blended comes in one size. I usually don't finish it so I would recommend sharing the drink. I have tried a few other drinks from here but did not enjoy them. WAIT TIME : Usually when I go to Sharetea theres either no line or just a few customers ahead of me. So, theres really not much of a wait in my experience. AMBIANCE, DECOR : Theres a few seats facing the window. Not really a good boba location to come and talk. Customers usually just order their drink(s) and go. I give ShareTea on 3 out of 5 star rating. I've tried a few drinks from here but did not like any of them except for the Mango Blended. I don't usually make my way to go here unless my friends crave for it. read more

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Tasted ok at first, then i noticed an odd smell. The crema tasted very sour and smelled like it had gone bad.

I have had my fair shares of boba tea as an avid asian dessert hunter. Went in to order a classic boba milk tea. The service was horrible. A lady (who seemed like the store owner) helped with my order. She seemed miserable, rolled her eyes at me, and gave me attitude when I wanted to adjust my drink's ice and sugar levels. The drink was horrible. It tasted like water and ice. I paid $7 for tea-colored iced water. I will never go back. I'm sorry the store has bad reviews. I wanted to give it a chance, but now I know the store got bad reviews for legitimate reasons. Don't waste your money. read more

I was craving some Boba after work and the Sharetea located in San Rafael was the closest one to me. This location has the absolute worst customer service ever. And when I say worst customer service I mean that throughout any type of establishment I've been to, whether it was a hotel, or restaurant, gym etc. I walked in to no greeting, but instead was just stared at by three different workers. Finally one of the workers came up to the cash register and literally just stared at me for 10 secondsuntil I said some thing. She had black with some brown in her hair, glasses and AirPods in. No sense of decency to customer service at all. No thank you, no please, no nothing. I felt like she was mad at me for even coming in to order lol. I ordered a peach Oolang tea with aiyu jelly and the ladu told me we only make that with green tea. I continued to say no you don't and I could substitute for another tea. She then rolled her eyes and the lady behind her said you can order it with oolang to if you'd like. The drink was super bland and I feel like she made my drink incorrectly on purpose because of me correcting her. If you're craving Boba, I advise you to drive away from this place and take the extra time to check out something else because you'll only get bad vibes/customer service and terrible drinks here. I would rate this sharetea zero stars if I could. read more

I looove the Oreo ice blended with boba! I highly recommend you to try, specially if you like sweet drinks like me!

I ordered the mango mojito with light ice, instead I got a short cup, full of ice, with a couple sips of juice. I didn't taste the mint either. I was so mad, I went home and made my own version with fresh mint from my garden... it was delicious! This place is always so underwhelming... especially the service. I forgot to grab straws, as I went back to the window I see one of their employees watching me and giggling, then says "forgot something?"... Instead of being sarcastic, why not hand me straws if you noticed I forgot. Ugh... so much for an afternoon treat. read more

Sharetea - Bubble Tea Near Me - San Rafael, California

I just walked into ShareTea in San Rafael. When I was pulling into the parling a girl was coming out of the back but when i got off my car she walked to the back again, I wanted for about a minute for her to come back and I greeted her with a Hi and she cut me off and said "give me a second" as her back was facing me, she was wiping her hands with a towel. Then she turned and rudely told me there was no more boba, even though it was 6:30pm and they close at 8pm. Worst customer service experience I've ever had at share tea. read more

I read some reviews about their bad customer service, but wanted to give this place a try and see for myself. The lady that works the register was not very friendly, didn't want to help me decide what to try since I have never tried their drinks before and was trying to rush me out the door. The drink was okay, nothing notable, so I won't be back anytime soon. read more

Got myself a taro drink and went to drive around while my baby is napping. My drink was 95% done when I saw this little pieces of black material all over the bottom ‍ Would not recommend this place! read more

Absolutely horrible! It was very unprofessional and I over heard a worker talking about how cheap the material is. Sure I got my boba but it was not a welcoming experience, the girl at the entrance and the girl making the boba had attitude and overall were being unprofessional. I would not recommend going here read more

Horrible experience, the cashier didn't listen to my order. Didn't provide almond milk with the Okinawa drink. She is rude and has no customer care. Will not return back here. read more

We came here on a Thursday night and this place was super packed. This location is super small so the line continued outside. I'm not sure if it was normal foe this place to be this packed or maybe it was just a summer thing. We waited for about 20 minutes to get our drinks. There were only two workers here and they were very friendly and apologetic about the wait. We didn't care much about the wait. What we didn't like were the drinks. There's only one size and it's a large size. You can adjust the ice and sugar level (except for the Hokkaido Milk Tea which was what I ordered). We ordered the Fresh Milk Tea which was very bland (we didn't adjust the sugar level on this one). The drink just felt like it was "water" down with milk and didn't blend well. The Hokkaido Milk Tea was just okay, nothing special. The egg pudding was good and the boba was a bit chewy for my taste. I'm only giving this a 3 star because of the service. read more

It is such a hassle to order your drink from this place. You can't just come In and order, you have to order online. I understand if ordering online makes it easier for consumers. But it is very confusing and so much hassle. This is the only Sharetea that I've been to that does this. For you to be able to order online, not only do you have yo register, but you have to provide all your information including your address and stuff. No option to checkout as guest. My question is, why all this hassle for customers who just wants a cup of tea? Don't come here thinking you'll get in and out with what you want. You have to plan ahead and do all the registration and stuff online before you can get your drink. read more

Though I no longer live in San Rafael, I still visit somewhat frequently to see my parents. Growing up in the area, I didn't expect much in regards of Asian cuisine. So I was delighted to find this Sharetea near downtown San Rafael. Having a place to get boba in Marin County is a godsend. They have all the regular flavors that all the other Sharetea locations have, including my favorites such as matcha green tea with ice cream (a glorified milk shake). While I do appreciate this business, the location is not ideal. There is only a few counter seats and even fewer parking spots among this tiny "shopping center." This is strictly a to-go location, not meant to meet up with friends and chat, or work wirelessly. And since this is Marin County, they are only open until 9:00 PM (8:00 PM on Sundays). Nevertheless, having a tried-and-true boba place in the area is needed. The service is always fast and courteous, and the drinks always tasty. read more

5 stars out of 5 for: -friendly staff -got my order right despite my too many changes to sugar level for my milk tea bubble tea -tapioca pearls were cooked just right - chewy & not mushy -i can actually taste the oolong tea in my milk tea -great treat on a sunny day read more

Sharetea - taro w pudding slush bubble tea AND oolong milk tea bubble tea - Bubble Tea Near Me - San Rafael, California

Best Boba in San Rafael. Now that the weather is getting warmer, I think I'll be visiting them a bit more frequently. I'm a fan of reducing the sugar on some of the lighter green teas, like down to 30%. There was a time that their rewards program actually texted me some pretty sweet deals. Not so much lately.. No matter, once it gets up to 80 degrees out, I'll be back to Sharetea on the regular. read more