I've been coming to Moss Beauty for over 6 years and cannot recommend it enough. Rhonda the owner…read moreis the most amazing waxer. She uses two different types of wax and makes the process as close to painless with her incredible skills. She now focuses solely on body waxing and especially bikini and legs/arms. She's been doing this a long time and even when I've been traveling and had to go to other places nowhere compares to Moss. She is also a great sex educator and sells high quality and well-curated toys in her store. She'll give you great advice and is just fun and easy to be around and talk to. Lastly she's super LGBTQ+ welcoming and embracing - so it doesn't matter who you are you will be welcomed and made to feel very comfortable at Moss.

I've had mixed experiences here! My first was really lovely but the second time was a bit stressful.read more

I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Their brand is smugness and condescension. More like "the abuse" and not "the retreat." I'm sorry…read moreto say they have lost my business forever and I can never recommend in the future. The attitude of the person I dealt with makes me never want to go again. My family has paid for a half dozen services and yet there is no thought to a long term relationship. Transactional thinking that will cost them. They are actually just around the corner from me and I would have considered making this a more regular stop, but one interaction has cost them a lifetime of business.

Amazing! Professional! Comfortable! Glad to find someone who cares about my skin and can teach me…read morethe best way to care for it too.

I'm back with my annual 5 star review update! Nicole is still the absolute best to do it and her…read morekindness and expertise make this experience worth it every single time. I've been coming for years now and it's amazing how minimal the pain is and I truly credit it to Nicole's many years of expertise. The environment is clean and peaceful, she curates a great vibe to relax you for your service. As long as I am in the area Nicole will be my go to for any and all waxing needs.

Mixed emotions! I've been getting my brows done at Define Brows and Spa for a year and everything…read morehad always been great... until today. I mentioned that I was letting my brows grow and only wanted a light cleanup, but they ended up making them way too thin and even took off a bit of skin between my brows. The place is good, but I recommend asking for the name of the person who does your brows and sticking with the same person each visit to avoid inconsistencies.

I haven't had my eyebrows threaded in years, and I had a good experience at Define! I came with my…read morefriend who is a regular. There was no wait, the threading was quick, and it was not as painful as I thought it was going to be. My eyebrows look nice!

My eyebrows got butchered. I took my time explaining what i wanted and even showed a picture for…read morereference. She nodded and said yes. My eyebrows were full and i wanted to keep them that way just straighter. Now i look like i have Bell's palsy one thin and one semi full. Neither of them straight

Hands down, the best wax I've ever had. The ladies were extremely thorough, kind and efficient. I…read morereceived underarm, full leg, Brazilian waxes in under an hour. They made me feel comfortable and welcome and did an excellent job. I cannot praise them enough! Thank you!

I had a massage by Izzy. Oh lawd, she is fabulous. Very quaint house and I felt perfect at home…read morewhen I first walked in. Greeted a young man that was super nice. A+.

What a wonderfully blissful space for a facial! Vibes are warm, welcoming, and whimsical. Carissa's…read moreconsultation was nurturing and thorough. Her presence and technique so soothing that I fell asleep three quarters of the way in! I awoke refreshed an glowing. My skin can breathe again. The jump start I needed to motivate better self-care. So grateful.

Went in on my lunch break to get a Brazilian. The facility was EXTREMELY clean and smelled really…read moregood. The front desk team was very friendly and attentive. My waxer Ebony was literally amazing. I'm pregnant and she made me very comfortable. Her energy is infectious and I left with a smile that carried me through the day, plus I was nice and fresh now. My next appointment is a as already scheduled!

Great experience at this location. Receptionist was very polite and sweet. My wax girl was Mary…read more She's the sweetest, made me feel 100% comfortable and takes her time doing her job. Very satisfied with this location.

I had a great experience here! Even though I didn't have an appointment, they were very…read moreaccommodating and were able to fit me in between other customers. The staff was friendly and welcoming, and they did an excellent job on my eyebrows. The salon was fairly busy which I think was frustrating to some but is always a good sign for a business. I'm very happy with the results and would definitely come back.

Nancy is amazing! She completely transformed my brows: super precise, gentle, and knows exactly…read morewhat shape works best for your face. You can tell she really cares about her work and wants you to leave feeling confident. The salon itself is clean, relaxing, and everyone there is friendly. I've gone to a lot of places before, but Nancy is the only one I actually trust with my brows now. She's quick but never rushes, and the results are always perfect. If you're thinking about trying a new brow place, ask for Nancy -- she's the best!

Jasmine was Amazing! She was very kind and knowledgeable. She did a great job on my wax! I will be…read morecoming back!

Lisa did an amazing job. She was very attentive and made sure she got every hair. I felt well taken…read morecare of and will definitely be booking with her again!

When I was considering trying this mythical Brazilian wax I'd heard about, a friend told me that…read moreRachel was the best and called and got me an appointment. It was really easy to set up a good time, and the lady on the phone reminded me about the seven minute policy, so I knew ahead of time. When I got there, I had no idea what to expect, and I was quite apprehensive (I had read alllllll the stories about what happens if wax gets on the wrong spot and ripped off and all that). Rachel put me at ease almost immediately. She hardly looked at me, which I wasn't quite sure how to feel about that, but as she worked I realized what she was doing - she was trying to avoid the impression that she was looking at me as I was getting undressed from the waist down. Once I realized that, I felt even more relaxed and at ease. I had been warned that it would hurt, and indeed it did! But Rachel was pretty awesome - she used several different tricks to help minimize the pain for me so that it wasn't as intense or so it didn't linger afterwards. She explained about how the wax works, and why it is not the same kind of wax I had heard about that would cause damage, and of course she was right. As she was working, she was polite and pleasant, and worked quickly and efficiently. I had no real expectation of what the appointment would be like beforehand, but I definitely did not expect to be done that quickly and in no pain because of Rachel's tricks. She suggested the serum to prevent ingrown hairs, and since I'm prone to those, I tried it (it's decent - not necessarily up to the hype, but it works fairly well), and also scheduled my second appointment with Rachel because I was told that it hurts less and less each time, and I wanted to find out if that was true. The first experience was fabulous, though! And, for the record, after the second appointment, I can say conclusively that it definitely hurts less the subsequent times! Rachel was once again efficient and pleasant and ideal to work with. I'm happy enough with Rachel that I bought the 9+3 package and I drive from Wake Forest to Brier Creek just to have my appointment with her. I highly recommend her to anyone!

Been going to this location for nearly 6 years and typically prefer services from Alicia…read more I needed to schedule an appointment on a day she was off and was paired with Rachel. She was great! If you're looking for a holistic approach to your waxing experience she's great! It was refreshing to learn about natural approaches to care for troubled skin areas. I still purchase products from EWC and use the serum to prevent ingrown hairs post waxing. Alicia and Rachel are the best!