I've been coming to Moss Beauty for over 6 years and cannot recommend it enough. Rhonda the owner…read moreis the most amazing waxer. She uses two different types of wax and makes the process as close to painless with her incredible skills. She now focuses solely on body waxing and especially bikini and legs/arms. She's been doing this a long time and even when I've been traveling and had to go to other places nowhere compares to Moss. She is also a great sex educator and sells high quality and well-curated toys in her store. She'll give you great advice and is just fun and easy to be around and talk to. Lastly she's super LGBTQ+ welcoming and embracing - so it doesn't matter who you are you will be welcomed and made to feel very comfortable at Moss.

I've had mixed experiences here! My first was really lovely but the second time was a bit stressful.read more

I had a weekend conference in Durham and was in desperate need of a prenatal massage at 6 months…read morepregnant. I was able to get an appointment with Jennifer on a Sunday morning and it was one of the best massages I've ever received! I usually have to go to a therapist multiple times before I can really relax, but Jennifer made me feel completely at ease to the point that I fell asleep several times. About a week later I realized I hadn't been having back or sciatic pain all week after the massage. This is after at least a month of being in daily pain. The spa itself is lovely and everyone was very kind and welcoming. All together just a wonderful experience after a long week and a long conference. Afterward the Retreat even sent me a 10% off coupon for my next visit. Highly recommend!

I HAVE DOUND ME A NEW WAXICIAN!! McKenzie W. Did such a great job, as painless as it gets. She was…read moreengaging with me w a warm aura, very kind.. and made me feel comfortable. I have scheduled my next appointment in advance! If you're looking for a new wax lady, she's it! The Retreat overall is such a beautiful place w kind souls and very relaxing. Durham has a gem.

Best service and ladies are great.I had Lash lift and full face perfectly done in a decent…read moretime.Very clean and thorough.Can't wait to try their facial!!

my first time here and will not be back. the person threading touched my face excessively, her…read morehands were sticky and she left eyebrow hairs all over my face. it felt sloppy and quite unhygienic. my eyebrows were threaded extremely thin.

I visited The Hue Solution for a facial. Nicole was friendly and welcoming, and she made sure I…read morefelt comfortable. She explained each step she performed along the way, and educated me on how to best care for my skin in my home routine. I am looking forward to my next visit.

I'm back with my annual 5 star review update! Nicole is still the absolute best to do it and her…read morekindness and expertise make this experience worth it every single time. I've been coming for years now and it's amazing how minimal the pain is and I truly credit it to Nicole's many years of expertise. The environment is clean and peaceful, she curates a great vibe to relax you for your service. As long as I am in the area Nicole will be my go to for any and all waxing needs.

Dana got me in pretty quickly and did a great facial giving my much needed pores a refresher!…read more She used perfect pressure and also excised some areas on my sides of my cheek that had gotten clogged. I will come back and do a small peel with her in the near future!

I've been going to Dana now for a little under a year. I moved here from AZ and since it was the…read morebeginning of COVID when I moved, I didn't have a chance to keep up with my skin needs since I left my aesthetician in AZ. Dana absolutely is the best here and my skin always feels so great whenever leaving her. I haven't had a chance to do the peels yet, because of my circumstances, but I can't wait until I'm able to do them!

Went in on my lunch break to get a Brazilian. The facility was EXTREMELY clean and smelled really…read moregood. The front desk team was very friendly and attentive. My waxer Ebony was literally amazing. I'm pregnant and she made me very comfortable. Her energy is infectious and I left with a smile that carried me through the day, plus I was nice and fresh now. My next appointment is a as already scheduled!

Great experience at this location. Receptionist was very polite and sweet. My wax girl was Mary…read more She's the sweetest, made me feel 100% comfortable and takes her time doing her job. Very satisfied with this location.

I'm back with another review of this salon! I love this place…read more After a year of coming here I have had my nails done by many of the different nail techs and each time I have been impressed by how much they seem to care about the job they are doing. With that said, there are varying levels of skill at this salon. Just like you would find at any salon. You can pick a specific nail tech of your choosing if you prefer. Cynthia, the owner, is wonderful. It's not easy to run this sort of business but she does a great job and genuinely cares about the customers and her employees. You can tell by the regular laughter floating around the place. I will keep coming to this local salon for a long time to come.

I was so excited for my pedicure once I landed in Durham. I called two days in advance and made an…read moreappointment for 5pm on 7/3. I walked in and let them know about my appointment, I saw them check their book and confirm I was on there. She then told me to check in on the kiosk and pick my color. I followed the woman to a pedicure chair where she informed me that I shouldn't sit there and it was for someone else. About two minutes later, a woman walks in and thanks her for squeezing in an appointment. Wow. She tells me to go speak to the manager. He asks can I wait because there are three other people ahead of me, I said no I really couldn't and that's why I made an appointment. Very, very disappointing experience. Why let me check in for my appointment but then don't service me? Why was another woman with an appointment serviced before me? Why was there no real solution offered except wait for an undisclosed amount of time? I thought people were friendlier down south but clearly the businesses are not. 0/10.

Absolutely Amazing. Lechelle is the Best. She will get you all the way together. If it's…read moreBrazilian, which is what I go to her for, underarm or otherwise, she's your go to. If it can be removed it's fine. Minimal pain, minimal time. Conversation so you can forget what's going on and music in the background. Sorry no pics for this one! . Book Lechelle if you've tried others and don't like waxes she's your girl.

She worked really hard and was really sweet, but I feel like if you can't get a hair or a group of…read morehairs after two or three tries you probably shouldn't go over that area 10 or 20 times... it should be tweezed.... because now my underarms are so inflamed and so swollen and so painful that I can't put my arms down. I know you all say that sugaring does not adhere to the skin it only removes dead skin, but I think that after 20 passes on each armpit, my skin is removed... my skin is raw. My first time did not hurt this bad I was not in this much pain and it did not require that many passes either. I am hoping that I don't get any hyperpigmentation and I will take care of it as best as I can at home. I also think that alcohol wipes after sugaring is a terrible idea because every time she wiped my armpits it hurt even worse. I was wondering why there weren't enough reviews, and I think that everyone is a little afraid. This hurt worse than waxing, it was entirely too painful. I was shaking on the table. I've gone through childbirth and nipple tattoos and it didn't hurt like this. I was ready to cry, and leave. My first time elsewhere only took a total of 45 minutes there was no pain, there was no inflammation there was no pain afterwards. That paste is entirely too sticky it's damn near WAX that you're putting on people's skin and then pulling off with your hands that's not sugaring paste. She should be able to roll sugaring paste in a ball with your hands without it getting stuck or sticky, you can't do that with this. Either that or it was heated up too much because it was sticking to everything and my first sugaring experience it didn't stick to anything.... table, the gloves it didn't stick to anything it came off easily. If I have hyperpigmentation from this, I will be taking legal action because training for that should be more than five days. This was not a pleasant experience at all. Even with the deal they're offering for membership..... I won't be back. It's like amazing lash of sugaring, the people aren't trained enough and the products they're given to use are of poor quality. Update: i've got a lot of tiny scabs from where she kept going over the same area on my bikini area. I've also got one medium sized scab that wasn't visible until today but felt sore when I left..., I kept the area as moisturized as I could to avoid scabbing and scarring. But I'm not sure if I've avoided it. UPDATE. 6/13/21 My vagina and armpits are darker than they've ever been. They are peeling /shedding more skin than normal after sugaring, which is supposed to reveal new, smooth skin. She really fucked me up. She went over the same areas too many times and compromised my skin. My underarms are rough to the touch. Which isn't an issue I normally have. I won't say I'm burned but, something is wrong.

A terrible first experience with eyebrow lamination. They were over processed leaving them,…read morebrittle, frizzy, patchy, and crunchy. I reached out to the local owner as well as the corporate office and received no replies. Do not recommend at all and praying they grow back!

I would always choose anyone who was available when I was in need of a waxing until I met Anna…read more First I checked out her eye brows (looked good). That's always my test. After meeting her and getting my waxing complete, I made a scheduled appointment with Anna. Won't go to anyone else

I would give 0 stars if possible. Booked ahead of time for 12:15. Showed up on time and began to…read morewait. After 20 mins of nobody coming I said I had to leave. The girl at the front desk began to stutter just saying "she's um" over and over again so I leave. Then I get an email that they rescheduled me for 12:30. So I call and ask what that's about, the front desk girl lets me know that the stylist had an "emergency" in their bathroom and had to go so I can just disregard that. If the stylist was having an emergency why not communicate that to your guest, or even reschedule them with someone else? Gas is not cheap and neither is time in this economy. If you want the real European wax center experience skip this place PLEASE!

The girls in the front office are always sweet and professional. Diamond is my go-to waxer! She…read moretakes her time and is always putting in her best effort into my brows. If you're iffy about a waxer, you won't go wrong with Diamond!