Had a bad experience there once. But I think that was because of one or two of the girls that worked there. I never seen a person get upset at me when I was trying to tell her what I thought "alot" of black olives on my pizza were. But I have to give credit where credits due. Daniel has turned my favorite pizza restaurant around! Well Done Daniel! I'll be back. Thank You P.S. As a young kid, The Shakey's used to have old silent film comedies like Charlie Chaplin, Buster Keaton and Harold Lloyd that you could sit down in the middle of and still enjoy seeing the site gages ect. Not understanding English is not a problem with these either. Please try to bring these back. The people that enjoyed these memories as children will come back to enjoy them with their grandkids ect. Guaranteed! Thanks Again, J.Lee read more

Look it's not the gourmet pizza that popped up over the last 10 Years, no wood fire oven here or hot honey, or other " bougie" toppings, this is old school pizza from the 90's. It's stayed true to the old school Shakey's style from my teen years. If you're under 30 you may not appreciate the nostalgia of Shakey's but the pizza is good and the customer service is excellent! read more

It was so nice to be back in a Shakey's pizza parlor again! Brought back a lot of fun, childhood memories. Their buffet was amazing! Everything was piping hot, which I love; fresh and many great choices. Staff was extremely friendly and very efficient in ways of picking up our dirty plates. The comfort food choices on the buffet was tempting as I mostly never eat mashed potatoes and gravy, but I caved. We asked for a vegetarian pizza and they cooked it up expediently. The arcade portion was rocking with kids having a great time. When I'm up in this neck of the woods again, I'll be sure to go back. read more

Great food! Perfect place for a work place dinner. The staff were very friendly especially the gentleman wearing the blue shirt (not sure if he was the manager). Clean spot. Really enjoyed the salad bar. read more

Great service and great value. Everyone there was very engaging and glad we were there.

Hands down, the best chicken. We eat there at least once a month. Mojo potatoes are a must to go along. They have a great buffet with chicken, pizza, pastas and salads. Also for the kids there's an arcade to entertain them. They also serve beer. read more

If you are a Tri-Cities pizza enthusiast and are searching for something a bit more exciting than takeout, give the Kennewick Shakey's a try! With amazing pizza, a family friendly atmosphere, and amiable and attentive servers, this establishment is a wonderful place to stop for a casual dinner with any group. The mojos are AMAZING and are a must try! Shakey's also has an arcade, which makes it a perfect place to go if you have kids (it can get pretty pricy though). Overall, I highly recommend this establishment. read more

Shakey's Pizza Parlor - a pizza being prepared - Buffets Near Me - Pasco, Washington

The best customer service! Had my daughters birthday party here. They were fast and attentive.

Extremely unprofessional no pizza after 20 min of waiting and then owner wants to call me and my wife a lier get out of here just own up to your mistakes $40 bucks wasted read more

Walked in on a Friday night 50 minutes before close and the place was locked tight. When they are the only thing open after 9 in the area and when you haven't eaten all day not cool. The local hotel staff even said that's common for them closing way too early. It's not like I walked in 15 till close expecting a meal. read more

Had a choir competition group of 55 high school students. I was able to call ahead and order our 15 pizzas, chicken and jojos. The night Manager Daniel was amazing. Prompt, professional, and very accommodating. Three other choir groups ate at the restaurant all at the same time. The staff checked on everyone frequently and made sure we didn't have any complaints along with kept our tables clean. The pizza was hot and tasted amazing. Even with a packed lobby, the service was prompt and we would 100% go back for another meal. read more

Hello, I wanted to reach out and let you know we went to Shakey's in Pasco, Washington after a huge soccer tournament. We were greeted by a worker. I am assuming he is the manager. I didn't get his name but he is a larger man possibly Hispanic. First of all the place was crowded. He asked if we had reservations and I said no. He asked how many people were in the party and I said 15-20. Somehow, this man found tables for us to all sit together. He was working hard the entire time we were there. Not sweating though or anxious. He had it completely together. Oh, and can I add working the bar as well? Just wanted to say a huge kudos to that guy. You all are lucky to have him. Food was delicious too and other staff members were quickly cleaning table and asking if we were okay. read more

First time here on New Year's Eve. We ordered to go pizza, mojos and fried chicken. We all enjoyed the food. The mojo and fried chicken were seasoned perfectly. The place was very busy but our order came out in a reasonable amount of time. Too bad that there's only one Shakeys pizza chain in the Tri- Cities. None in Vancouver. The pizza/ mojo combo reminded me of the Philippines. I grew up with this pizza chain. The place was clean and the staff were friendly and helpful. Definitely coming back. read more

Shakey's Pizza Parlor - Mojos - Buffets Near Me - Pasco, Washington

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I won't come back. The atmosphere was fun and the beer was good. But the pizza had a lot to be desired. The crust was like a flavorless cracker. Sorry, I just wasn't impressed. read more

Amazing service, ambiance and food! We came in and were greeted right away! Ordered some pizza and Daniel the manager was so gracious. He made us a special small little pizza and was so friendly. Our mojos were so good and my boys enjoyed the arcade! read more

The thin crust here reminds us of the pizza we grew up in at home, The Philippines. Shakeys was really big there growing up. It was nice to find this place. The pizza is good though I am not a fan of the atmosphere like Chuckee Cheese. The chicken here is also amazing. I'll definitely come back for the food but not the atmosphere. read more

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What's not to like? I have patronized this business six or seven times in the past 3 years. I give them thumbs up for staying open during the fake covid crisis also. AYCE eat lunch buffet for $12.99. Pizza, fried chicken, roasted chicken, mojo potatoes, and a pretty decent salad bar. Also, a good dozen brewskis on tap. read more

First and last time coming to this place not worth my time or money. Rude service wven from the manager, his excuse "we are super busy and don't have time to explain something on the menu" so I guess they don't have time for customers.. read more

IF I COULD GIVE ZERO STARS I WOULD!!! came to the restaurant 45 minutes before they were going to close and they were already sending staff home. The doors were unlocked, we went inside and they told us they were closed.... all the lights were off too. What kind of business turns away customers especially if it was way before they closed. Bad business!! They locked the doors right after we walked out. Won't be going back. Maybe change your hours on the door since your staff determines their own closing time read more

When I saw Shakey's pizza I was ecstatic. The last shakeys pizza I ate at was thirty years ago and I have tried to find that taste again ever since. Sadly, this Shakeys even though it says it is the same, just isn't. I've had better frozen pizza from a box. The pizza sauce is what made Shakeys pizza special. This pizza had watery, tasteless sauce. read more

I went twice to eat at this location and the young lady at the register was very polite and very helpful. I had different pizza deliveries from 2 different young men and both were also very polite and respectful as well. NOW, with those young men and young being recognized as having excellent customer service skills they are stuck with a really TERRIBLY RUDE boss named DANIEL. His customer service was horrible BOTH times I went. The first time I bought a beer and used cash and he didn't have the change so he told me he would find me when he had the change, ( I was literally the only person one the side near the parking lot) he passed by a few times and never spoke ever. After eating my delicious pizza I had to go to find him for my change and I had to "remind" him that he never gave me my change. The second time I went there I was with a few coworkers and one of them asked him if he had lemons and he said he'd have to look in the freezer/cooler and he would let her know. After some time of waiting, he didn't come by and say yay or nay so I offered to go see if the salad bar had lemons. On my way to the salad bar I asked a young man that worked there if he knew if they had lemons on the salad bar and he asked Daniel "boss" and Daniel had the audacity to LITERALLY raise his voice at me saying "Momma I told her I would look and let her know if I have lemons", I was pretty shocked that he was speaking pretty loudly at me. I said yes sir and thank you and the other employees were all just looking at me like "oh dang." I love the food so if you don't mind TERRIBLE customer service from the "manager" or if you're lucky enough that you don't have to deal with him it's a great pizza place !!! I hope that he gets put in his place one day because he's a JERK ! And my coworker would testify to him being a D!(k ! read more

Food is good especially the chicken and mojos is my favorite to go food there. Pizza is very good also but I am a fried chicken kind of person. read more

Would be a zero star but have to give atleast 1. The food was no were close to what the pictures and advertisment shows. Service we got was terriable. Worst wings ever hardly no meat just bone and skin. Worst pizza ive had the crust was as thin as a peice of paper and just broke. toppins were cheap and barly had any. A tostinos pizza is way better then theres. The large was about the size of a medium everywere else. The mojo potatos were the only decent thing they made. Half the arcade games were broken and not working. The mens bathroom was dirty and smelt like sewage. WILL NEVER GO AGAIN..... read more

Great pizza buffet. Friendly staff. Clean bathrooms. Big screen tvs and it's not noisy. Easy on/off highway. More coffee would be nice.

Overall it's a great place to go, pizza is delicious, and kids will love it since there are lots of games! The only thing I deduct one star is because of the waiting time, it's way too long, it took me more than 40 min to get the chicken wings I ordered, however the pizza is very fast, it's about 10 minutes. read more

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We are in town for a Highschool Choir festival and stopped at Shakeys for dinner. Our choir and chaperones totaled 53 people. We called ahead and let Daniel the manager know we would be coming. We'll let me tell you. This man was super prepared, calm and thought of everything. He had plenty of staff on hand. 3 other choirs arrived over the next hour and it was amazing. We had yummy pizza, delicious chicken, scrumptious fried potatoes and salad. I don't know how they made magic happen...but we had hot food ready to go upon our arrival. Wow ! Every staff member was amazing. We will eat at shakeu's every year when we come up for competition. Way to go Daniel and team...you guys are super human. We live you. read more

The staff managed the 3/4 choirs and other people that were there in the restaurant wonderfully !!! They are friendly and quite fast. The food is really good and the service is really good. Thank you staff for your hard work !! read more

So delious. If you leave hungry that's your fault. They had a pizza buffet. The customer service was amazing. If there was pizza you wanted on the buffet they made it for you. The buffet had a huge salad bar, speghetti, mac and cheese and alot more. Awesome customer service too. Lots of games too read more

Shakey's Pizza Parlor - the counter area - Buffets Near Me - Pasco, Washington

We called in advance, a choir of over 50 kids. They were perfectly able to get us our food in a timely manner and were extremely polite and accommodating, along with the fact that they had TWO other choirs with around the same capacity. They were efficient, polite and overall amazing. Best survice gotten in a long time. The place was super kid friendly and absolutely lovely, super fun experience all around (⁠⁠*⁠⁠*⁠⁠) read more

Does not taste like the original Shakey's !as I remember it ! Crust was just NOT the same

Another great pizza, been eating at shakeys for years, crispy crust. Service was friendly, wish I lived closer

We just left Shakey's in Pasco, Was. Perfect pizza and perfect manager. Daniel is a great example of how to make people feel welcome and comfortable Great place. read more

OMG!! I most definitely recommend this pizza place. AMAZING CUSTOMER SERVICE!! The pizza is so cheesy. I was gonna get a free back to school pizza and I was waiting/standing and the cashier was so nice and was telling me "You can sit!! You don't have to stand" and it made me feel like she really cared. 5/5 customer server. read more

Very good pizza, jo-Jo's and chicken. Not the cheapest pizza but delicious!! Arcade is ok for kids.

Sitting at Shaky's Pizza inside with our daughter renewing her voucher from school and a nice gentleman gave our daughter a free drink amidst it being hot outside while she waited for her pizza. Home town kindness at it's best!! Thank you Shaky's for never losing your home town atmosphere through these last years. We'll be back over-and-over again!! read more

Best Pizza, chicken and salad! Stopped in for the lunch buffet and was pleasantly surprised how good and fresh everything was! Service was friendly and pleasant. Will definitely be back! read more

I came here for the lunch buffet. Its available 11-2, Monday - Friday. I arrived at 11:10 and I was the second customer for the lunch buffet. The Manager asked what kind of pizza I wanted as they start making the pizza as customers come in, so it would stay fresh. The salad bar looked ehh, typical. Some of the lettuce didn't look too great, so I got spinach and potato salad. The fried chicken was delicious. Crispy, hot, juicy and flavorful. The Mojo potatoes were on spot. There was also mac n cheese, pasta, mashed potatoes and gravy and veggies. By 11:30 there pizza line was full. Pepperoni, sausage, hawaiian, chicken and bacon, many varieties of pizza and cheesy breadsticks. The place was clean and employees were quick to remove your dirty plates. Note, if you come during lunch time, it can get busy. By noon, the place was packed and full of people. but everytime i went to the buffet line, the food was pretty much filled. A lot of pizza to go around. read more

Shakey's Pizza Parlor - Lunch Buffet 11-2, Monday - Friday only $7.99 plus tax. - Buffets Near Me - Pasco, Washington

I grew up in the Seattle area and used to frequent Shakey's Pizza Parlor in Lynnwood all the time... It was always the best pizza. When I saw that a new Shakey's pizza had opened in Tri-Cities I was totally pumped! My wife and I eagerly stopped in for dinner. This place was "upgraded" from Eatza Pizza, which was a total buffet style place. Not anymore... well, sort of... Shakey's still does the buffet during the lunch hour. The positive is that the new decor is awesome!!! MUCH better than the old place. The restaurant looks fantastic. Like a pub! I love the styling with the old Little Rascals movies playing on a big screen (although I wish the audio could be heard) and then TV's all around (including one big screen) playing sports games. The wood floors around the pizza bar looks great along with the checkerboard tile on the wall. Very cool looking place indeed! Now to the food... First, the pizza... Good! For some reason not quite a good as I remember from Seattle, but I'm not gonna be too picky about that as it's been a lot of years since I've been there (still I always remembered the original Shakey's as being simply awesome pizza... This wasn't "awesome" but it was still good). I enjoyed the pizza. The crust is wonderful and the sauce just right, not too heavy; However, it was very light on cheese. Also, my wife and I much prefers a thicker crust and we ordered the regular (I wasn't even thinking about it when I ordered). Oh well, we'll give that a try next time. As for the chicken strips, not so spectacular there, but still better than some places we've frequented. The chicken wasn't dry or flavorless, but it was also pretty average. Nothing that makes you go, "Wow! Now that's chicken!" Kids won't complain. Now, the Mojos that come with the strips are excellent! In case you're asking what a Mojo is, it's basically the same as a JoJo, except in slices instead of the normal potato wedge. Really, really good! The breading was light and the flavor excellent. The service was also decent. Our server was very attentive. He made sure our drinks were full and stopped by regularly to see how we were doing. That having been said, a lot of the other staff were standing around like they didn't have anything to do. Overall, our experience was very good. The prices seemed a little high. $20 for a large pizza, which was actually more like a medium. Hard to justify when you get a large specialty deep dish pizza at Pizza Hut for around $10 bucks or go to New York Richie's in Kennewick and get a HUGE large authentic New York-style pizza for the money around the same price as Shakey's. There's also a salad bar at Shakey's but it's $4 for a single trip and $6 for unlimited, however, it's nothing to write home about either. Just a very average salad bar. It's easy to blow $35 for two people here... much more if you're having drinks too. Eatza Pizza (the previous establishment) at least gave you a lot of other great buffet items that were included with your pizza and most of them were very good). I do miss that, even though the Shakey's decor and the pizza itself is better. Maybe not as good as the Shakey's I remember, but still good. :) Overall, Shakey's is a really nice place! A very nice improvement over the previous Eatza Pizza, which was boring to look at and had only average pizza. We like it! :) We'll give it another shot. read more

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As a former manager (and manager trainer for a national chain) of pizza restaurants, I was nicely surprised when I entered- I was greeted immediately by the general manager (Leticia), who helped me with my order when I stopped in this afternoon. I hadn't been to a Shakey's Pizza Parlor since 1982, back when I was a teenager. The pizza was amazing. Now, I'm a pizza snob, so I was sampling each part of the pizza with specific things in mind: Frozen or hand-made crust? (it's the latter. Yay!) Fresh, canned, or paste-and-water-mix-pretending-to-be-sauce? (Fresh) TVP or actual meat for their crumbled meats? (Real meat) Toppings out to the edge? (Yes) Topping distribution? Any center loading or under topping going on? (Even and NO. Looked GREAT) How was the service? (Quick and Friendly by knowledgeable staff who made suggestions) Any toppings with preservatives (like, say Papa Johns or Pizza Hut?)- (NO) Pizza cooked, but not overcooked or doughy? (Cooked just right) I got to talk with Leticia and had some great answers. I noticed her Assistant Manager was constantly on the move, setting the example for the remaining employees. When Leticia answered my questions, she went right back to doing the same. These guys lead by example and both the food and service are top-notch. I absolutely adore the sauce- it's the best I've had anywhere. Just like the service! The pizza is REALLY good! Thanks, guys! I'll be back. read more

Pizza is average at best. I came in at 7:45 to have dinner. Door says they are open until 9. The entire time I am trying to eat people are running around with vacuum's mops, wiping down everything...and right by where I am sitting. Made for a very uncomfortable experience. I realize people want to get out on time, but if you are open until 9, make your customers feel welcome. I asked for a box and left. Will not be back. read more