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    Shake Shack Towson

    3.3 (43 reviews)
    Open 10:00 am - 9:30 pm
    Updated a few days ago

    Order Shake Shack Towson Takeout or Delivery

    Shake Shack Towson Photos

    SHAKE SHACK TOWSON ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Dogs allowed

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    Sample of lemonades
    Che C.

    I was craving a burger so I stopped by Shake Shack. When you walk in there are kiosks for you to place your order. Then they have you take a number and enter it with your order so your food can be delivered to your table. There is adequate seating and lighting in the dining room. They have gender neutral bathrooms, hand sanitizer stations and old bay in addition to traditional condiments for fries. My food was delivered to my table hot off the press. I ordered a bacon cheeseburger, cheese fries and sunset lemonade. The burger and fries were on point but I didn't like the lemonade. I said something to the cashier and she brought over the other flavors for me to try. I didn't like those either and asked for a regular lemonade and she brought it over. I appreciated the accommodating customer service. The restaurant is clean, food is fresh and the customer service is on point.

    Ahra J.

    I really like Shake shack but I don't think I will be visiting this location any more. This spot is located around Towson Town Centre so normally it can get very busy in the area. We placed a mobile order earlier that day for pick up at 7 PM and arrived on the earlier side which we did not mind waiting. When we got there the line was out the door and the counter was packed with people waiting! Two of the staff were kind enough to try to help others but other staff were very direct and borderline rude from what I saw. Several people waited probably close to 30 minutes + for their food and I even saw some people in line waiting to place their order and just leaving because it took so long to even order. Fast forward- we have now waited about 20 minutes past our pick up time and when asked about it, the staff was kind enough to help but almost confused and had to ask several times when the order was placed because they could not find it. Overall, it was very unorganized and I understand they were trying their best but it was so backed up, not even the orders placed ahead were taken care of in a timely manner.

    $7 and tax

    Shake Shack has a good formula for its business. The burgers can be terrific when properly made and served. Unfortunately, the last time I had a great experience was at the Shake Shack in Dubai. Everything was exactly as it should be, reminiscent of the restaurant I experienced 5-10 years ago. This Towson location is a lesson in disappointment. The last 20ish burgers we have purchased here resemble the attached image. It will be composed of a tiny leaf of lettuce, a couple slices of tiny tomatoes and an overcooked meat patty. None of the components are round, and the sandwich is slopped together where every bite is a different experience. It simply isn't worth it, and every time we go we tell ourselves it might be better, it just has not over the last few years.

    Fries and small cup
    Lynnsie S.

    The burgers were juicy and good. The price point was a little high but it was a good tasting burger. The custard was good but not worth $5.00 a cup.

    Tinika W.

    Good burger, not budget friendly. I ordered two shack burgers, crinkle fries, and smedium milkshakes that nearly split my straw in half for $37 dollars. Service was fast and my food was nicely presented The milkshake was thicker than a bowl of cold oatmeal! When I finally got it smooth enough to drink it was pretty good.

    Latoya G.

    It seems like it's been forever that we got word in the Towson area that Shake Shack was coming. Well it's finally opened and it's nice to have a Shake Shack in the area. The Towson Shake Shack delivers just as its other Shake Shack counterparts. Tasty burgers on a pillowy bun, adorned with that famous Shake Shack sauce. But the star of the show for me is always the french fries. Crinkle cut fries offer up a crispier fry option and Shake Shack had them perfectly seasoned and piping hot when they served them up. I was in pure french fry bliss. The staff was friendly and the food was good. I couldn't as for more. Happy to have them in the area to get my Shake Shack fix.

    Dan A.

    Great to see this location open up as the closest before was in Baltimore. Have visited the Shake Shacks in VA/DC area. We visited the Towson location around 4:30 on Friday and it was quite given late afternoon. We ordered a couple of the Shack Burgers-double. (One with bacon) You have a choice of medium or well-done temps and we opted for medium. A nice balance of flavors- Bacon was cooked just right & not too crispy with a slight smoke flavor to the beef. This time we also tried the hot dog. Vienna Beef-which reminded me of Chicago hot dogs. Simple dog and we added the Shack Sauce but would be nice if they offered more condiments besides cheese. Ordering went fast and the people at the counter were friendly. Solid burger with simple and not overwhelming varieties. Some steps above Mc, BK, etc and definitely worth the extra $s.

    Burger with bacon and ketchup fries and Cookies and Cream Shake
    John H.

    I think they have the best burger out there at least that I tried and fries actually have flavor unlike other places the only thing I can criticize which isn't even a bad thing really is that the milkshake had a whole lotta cookie in it but I finished it anyways

    how'd we do?
    Sandy B.

    Super clean, friendly staff, I love when places ask if you have been there before.People even stopped by the table to see if I needed anything.The burger was so filling I barely ate the fries

    a view of the dining area

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    3 months ago

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    1 year ago

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    Ellie K.

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    4 months ago

    I've ordered food that was never delivered. And getting hold of someone was impossible!

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    Ellie K.

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    11 months ago

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    5 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    We came back to try again. We had a wonderful cashier. The food was wonderful as always.

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    4 years ago

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    3 years ago

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    5 years ago

    Awesome service. Walked in and felt like I was at a family reunion, southern hospitality at its finest.

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    4 years ago

    Waited 16 minutes for shake , fries and chicken sandwich. Fries were warm not hot. Only one register open. Sandwich and shake good.

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    Page 1 of 2

    Ask the Community - Shake Shack Towson

    Where is the best place to park if you are just picking up an order?

    Hi Gordon, Parking in the garage is the best place for picking up an order. If you enter by the… Read more

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