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    Shake Shack San Tan Village

    2.6 (380 reviews)
    Open 10:00 am - 11:00 pm
    Updated a few days ago

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    SHAKE SHACK SAN TAN VILLAGE ATMOSPHERE

    What's the vibe?
    Casual
    Trendy
    Moderate noise
    Good for groups

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    Frank F.

    Visited Shake Shack for lunch after a Costco run in Gilbert at SanTan Village. The atmosphere leaned messy for a fast-food spot, and the service felt pretty indifferent. We tried the Shack Burgers and fries, and honestly, the bun was dense, the cheese tasted overly processed, and I couldn't even tell if there was any sauce on it. The fries were just okay, nothing memorable. I left feeling like I had eaten pure junk, and it sat heavy afterward. Overall, below average and definitely not worth a return visit. Saluti

    Agnes K.

    Let me start with saying the staff is fantastic, the place is neat, clean and inviting inside. Plenty of seats and definately packed when i went, so pretty popular. Our burgers tasted great but they were so small. Like Wendy's value meal burger small, which was disappointing for the price. Next time shake only!!

    Burnt burger. Crappy bread that fell apart
    Edward L.

    You would think them charging $24 for double meat -no cheese, fries and Lemon aide they would give you quality. Total opposite, their food is crap, my order took about 15 minutes to get and the burger sat under the heat lamp for close to 5 minutes. Threw half away, it was burnt and dried. Will never go back and by seeing their rating I should have stayed away! Also watched the kid handing the food out soak his hand in the table cleaning detergent then touched the food.they need to learn from In-N-Out, clean fresh and quick. Place is worse than McDonald's at a premium price. Update: got sick and threw the meal up in the middle of the night.

    Julianne C.

    Burgers are small. It's pricey. Service is always sub-par. Restaurant had dirty tables, making it difficult to dine in, so we sat outside. The hype isn't worth it for me.

    Shack ShackBurger- 10/7/24
    Jeremy L.

    Really good vibe and atmosphere here! They have two tv screens which occasionally show the games! Fast service , the food quality is exceptional ! Love shake shack... It's better than IN N OUT! Yes I said it! Although it cost about 2 to 3 times more, the flavor is satisfying. The meat feels so fulfilling, and the crinkle cut fries with the cheese is **Next Level. Their shakes are higher quality as well! Black truffle limited time item is decently good! And the fries

    Truffle Burger & Garlic Parmesan Fries W/ Truffle Sauce (To Go Order)
    Cara T.

    Shake Shack started as a small hot dog stand in Madison Square Park NY in 2001. It has grown and expanded into a quick-casual kiosk-style "fast food" restaurant. Was excited to experience this place when I saw they had a "limited time" truffle burger and parmesan garlic fries with truffle sauce offer. Obsessed with truffle anything, so this was a must try! This is a self ordering pick up process. Browse the digital menu and select from the items listed. You are able to add or remove ingredients as well, pick extras and add additional sauces etc. We ordered 4 truffle burgers & 4 parmesan garlic fries (to go). It was super busy the evening my husband went in. Due to that and having to place your own order, it was a longer wait process. The burgers were somewhat small for the price, a little greasy and couldn't really taste that truffle flavor with the combination of the Gruyère cheese. The fries were just average (not a real fan of crinkle). The side of dipping sauce is the same truffle spread on the burger & could make out more of the truffle blend with them. Best tasting thing on the burger was the crispy onions. The patty itself was extremely thin. Currently, there are 377 Shake Shack locations throughout the world, so it's a concept that's really caught on. Note- Their most popular burger is their namesake: ShackBurger Shhh-They also have a Peanut Butter & Bacon SmokeShack. It's a secret menu item that's a sweet and savory combination of peanut butter & bacon. This would be my next choice if we choose to go again. They also offer promotions and coupon deals through their app. So, if you are a member you can get discounts redeemable by entering that code through their kiosk. *Be advised that the check out process may ask or add on a 10% gratuity. This is divided amongst the staff including the kitchen cooks. It's up to you to decide, but remember two things: this is not a full service restaurant and no real guest interactions. However, someone is preparing your meal and it's a little something for their efforts as they don't end up with much anyway with the current tax on tips fee. I would suggest giving at least the 10% option if not more!

    Burger and fries
    Terry W.

    Good burger. Fries are done properly. You can see the maillard reaction on the patty. Beef flavor comes through. A step above most fadt food burgers. Staff is quick and helpful.

    Cheeseburgers for the WIN!!
    Holly M.

    Came in for dinner and got the Shake cheeseburger with fries. Bam! Thats always my go to burger! Once again it it was spot on perfection! Juicy, cooked to perfection and full of goodness! I love the fries too! They are crunchy and delicious! I enjoyed sitting outside, watching the gorgeous sunset as an added bonus. Service was fast and accurate. What else can a hungry girl ask for?

    Mark M.

    We decided to give this restaurant a try because we were in the mood for chicken sandwiches. Restaurant was pretty busy. The staff was friendly and patient. Restaurant was clean on the inside. The chicken sandwiches were very well prepared and delicious. The chicken was tender and moist and seasoned properly. Definitely worth a little bit of extra money. The french fries were crisp and delicious but I will say they do seem to be a little bit on the expensive side for frozen crinkle cut french fries.

    Grilled Cheese

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    15 days ago

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    25 days ago

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    4 months ago

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    21 days ago

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    22 days ago

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    3 months ago

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    8 days ago

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    6 months ago

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    6 months ago

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    1 year ago

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    4 months ago

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    11 months ago

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    2 years ago

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    3 months ago

    Love the shake shack!! The food is high quality! Service was good. Make sure you use the app you'll save money.

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    3 months ago

    Yummy SS food. This location is inconsistent in service, customer engagement and friendliness.

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    2 years ago

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    1 year ago

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    2 years ago

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    1 month ago

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    8 months ago

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    2 months ago

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    10 months ago

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    11 months ago

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    2 years ago

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    2 months ago

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    6 months ago

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    9 months ago

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    7 months ago

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    9 months ago

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    7 months ago

    Pretty decent food. Service wasn't super friendly, but it's more "fast food" style so don't expect anything out of the norm.

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    3 years ago

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    10 months ago

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    Ask the Community - Shake Shack San Tan Village

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    Expensive with terrible food…read more My daughter and I went here yesterday at 2 pm for lunch. Our bill was 34.40 for a burger, fries and 4 chicken strips. We live close and have been wanting to try this place that we had never been to before. The lady behind the register was rude. I asked for a bacon cheese burger combo. We have a box she said it comes with a mini size drink and a mini size fry. Ok please upsize the fry. You can't do that she said. I had to order a combo. Okay I'll order the combo. Ok so 2 patties, no I'd like one please. Sorry I can't do that. What the F. I don't want 2 patties and I want a regular size fry. Whatever. So we get out food about 10 minutes later. My burger was terrible. It was chewy and had no taste at all. It also had some orangish sauce on the bottom and was covered in cut onions. It was terrible. I ate 2 bites and pushed it to the end of the table and ate fries. My daughter got chicken strips. I had half of one. It was also terrible. She only ate 1.5 of them. They also had no seasoning. The ranch was super runny so we went up and asked for another. The food was terrible, service was just okay. The restaurant was dirty, almost every table had dirty trays and food on them. The prices were terrible as well. Bummed as we hoped it would be really good but it wasn't at all.

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