Shake Shack Downtown Brooklyn

777

700

887

5 months ago

This Shake Shack is located a couple of store fronts away from a Burger King. Do yourself a favor and hit up the Shake Shack. The quality of ingredients and deliciousness is far greater. Nothing is wrong with flame grilled flavor, but as a whole the Shake Shack experience is far better. The burgers are hot, moist and ready to be paired with a thick shake! The stuffed mushroom burger with a hamburger patty is a must try. A little bit healthy, a lotta bit cheesy and delicious. Treat yourself like royalty! You deserve it. Food: 4/5 Burgers done right. One of the better chain burger joints. Definitely Top 3. Service: 3.5/5 Minimal interaction with staff given online, app and in-store tablet ordering. Ambiance: 4/5 Lots of sitting in this location with full glass exposure so you can get your people watching on. read more

Helpful 2

Thanks 0

Love this 1

Oh no 0

Dominique N.

1

13

23 days ago

I give five stars for the shake alone. However the other items were mid and if you missed out on the Korean chicken bites on the menu you weren't missing out on much. The fries tasted like cheese fries there isn't much of a wow factor to them. This is my go to Shake Shack and their food is usually pretty good this review is just about the Korean menu items. The food comes out pretty quickly and there's usually quite a bit of people as it is in Dumbo. The environment is pretty standard for a Shake Shack. read more

Shake Shack Downtown Brooklyn - K-Shack Spicy BBQ Cheese Fries - Burgers Near Me - Brooklyn, New York

Shake Shack Downtown Brooklyn - Tiramisu Shake - Burgers Near Me - Brooklyn, New York

Shake Shack Downtown Brooklyn - K-Shack Gochujang Chicken Bites - Burgers Near Me - Brooklyn, New York

See all

Helpful 0

Thanks 0

Love this 0

Oh no 0

Amy W.

32

453

1543

1 year ago

Solid shake shack location. Came on a friday night and it wasn't too busy (though there were a lot of pickup orders). Staff was very friendly and vibing, and there is plenty of seating. We got a to go order, and everything was packaged well. It's also right next to some outdoor tables and fairy lights, which may be nice when the weather is warmer. read more

Shake Shack Downtown Brooklyn - Burgers Near Me - Brooklyn, New York

See all

Helpful 0

Thanks 0

Love this 0

Oh no 0

Etosha J.

0

10

3

3 months ago

I love Shake Shack chicken sandwiches! They are very delicious! The customer service was great! I would love to try their milkshakes one day. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Correy K.

Elite 24

211

281

154

9 months ago

Just not a fan of fast food. This overpriced burger was greasy and left an irritating taste in my stomach. A ripped piece of lettuce tried to soak up the cheap meat grease. The fries are not well cooked and tasted frozen and nothing special. The milkshakes are okay but way too much for the price. You can share it with someone. All in all - i''ll add these burgers to my off list. read more

Business owner information

Ellie K.

We apologize for your experience. We strive to provide quality and…

Helpful 0

Thanks 0

Love this 0

Oh no 0

James P.

0

5

0

2 months ago

Received burnt fries and had to wait 30 minutes for it spoke to 2 different staff members 4 times

Business owner information

Ellie K.

We're sorry to hear about your experience. Please email us at…

Helpful 0

Thanks 0

Love this 0

Oh no 0

Tokunbo Aka TJ J.

63

101

508

9 months ago

Very disappointed with the fries! Shared with a friend to eat with our sandwiches and we were both disappointed after seeing and tasting the fries. They were not fresh and the picture speaks for itself. I called the store and it had a busy signal all the time, 718-307-7599. Please do better! read more

Shake Shack Downtown Brooklyn - Fries - Burgers Near Me - Brooklyn, New York

See all

Business owner information

Ellie K.

We're sorry to hear about your experience with the fries. We strive…

Helpful 1

Thanks 0

Love this 0

Oh no 0

Val L.

97

344

227

9 months ago

Ordered in the store, not beforehand for pickup. No reason for my burger to be cold when I got it. Fried pickles weren't great either. Quite disappointing when you're craving a shroom burger. read more

Shake Shack Downtown Brooklyn - Fried pickles were eh - Burgers Near Me - Brooklyn, New York

Shake Shack Downtown Brooklyn - Cold 'Shroom Burger, cheese isn't melted at all. - Burgers Near Me - Brooklyn, New York

See all

Business owner information

Ellie K.

We're sorry to hear about your experience. We aim to provide quality…

Helpful 0

Thanks 0

Love this 0

Oh no 0

Kevin B.

65

4672

454

7 months ago

I like the Sharoom Burger and Crinkle fries. Shake Shacks are popping up everywhere now. Good food, and love the place here. Service was good. I will be back for more. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

yvonne M.

0

11

8

8 months ago

Team should not be sending up burgers that look like they were thrown together in a rush .Especially since the store was practically empty. I've been to this location roughly 3 times and unfortunately it's always been a disappointment. Sorry definitely not a fan of this chain read more

Shake Shack Downtown Brooklyn - Burger - Burgers Near Me - Brooklyn, New York

Business owner information

Ellie K.

We're sorry to hear about your experience. We strive to provide…

Helpful 0

Thanks 0

Love this 0

Oh no 0

Michel N.

2

329

0

8 months ago

My enthusiasm for this place comes from genuine satisfaction. The restaurant offers a no-frills menu. This place offers remarkable assistance. You'll appreciate their consistent cooking. I'll be returning for another meal. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Joannie B.

110

343

1910

3 years ago

Came here for lunch while on break from jury duty. I have a craving for a milkshake, and after searching online all night, I opted for this location because I knew I would be here and have seen it before. I never really cared for shake shack when it popped up on the scene, but I finally wanted to see what the hype was all about. This location downtown Brooklyn is pretty busy. I walked in almost around 1 p.m., and it immediately got full. I proceeded to the kiosk to order, and it was quick. They have the traditional ordering boards in front so you can see what you want to order beforehand. Didn't take too long for my order, maybe 6-10min. I sat at the back; there are plenty of space and available seats, which is good. Condiments and napkins are on the side by the front. Customer service is good and quick. Very clean. I ordered the dreamsickle shake, which is limited time, and the single smokeshack burger. I chose not to get fries because it was a separate charge and not included with the burger. The dreamsickle shake is just eghh; nothing to rave about. It didn't taste neither good nor bad. I thought it was going to have a more orange-y taste, but it just tastes like vanilla ice cream - very disappointed. The smokeshack burger came with bacon and agian it was just eghhhh ok; nothing to rave about. Neither good nor bad. No distinctive flavors, just regular. I was really hoping that it was going to be this great tasting burger full of bursting flavor and i was going to put my money where my mouth is but, I wished I would've spent my $17 at burger king enjoying am impossible whopper that comes with fries and drink. So, in the end, I was right all along. The hype is Just That!. But if you want lunch, visit there and try for yourself. But the single doesn't really fill you up, though maybe if you get a double stack. read more

Shake Shack Downtown Brooklyn - Dreamsicle shake and smokeshack burger - Burgers Near Me - Brooklyn, New York

Shake Shack Downtown Brooklyn - Dreamsickle shake and smokshack burger - Burgers Near Me - Brooklyn, New York

See all

Helpful 0

Thanks 0

Love this 1

Oh no 0

Faded M.

0

31

0

10 months ago

Usually OD crowded but in calm spot. Consistently good food that smacks when u smacked. Pretty cool

Helpful 0

Thanks 0

Love this 0

Oh no 0

Elsa B.

0

292

0

10 months ago

The place provides good options. This place ensures excellence in cooking and serving. Restaurant staff are consistently observant. The atmosphere has qualities all its own. Deserves every accolade. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Kay R.

9

223

211

2 years ago

We enjoyed our visit to Shake Shack. The store was clean, and using the app made ordering easy and efficient. Our order came out quickly. All burgers were hot and made exactly as we ordered. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Paul K.

48

109

369

2 years ago

The meal was good, the service was better. I was a little disappointed in the lack of Korean flavors. It was seasoned well, but nothing about that burger tasted korean. The sauce that comes with the fries, the korean BBQ sauce tasted like a sesame, fermented soy mayo. Anways I enjoyed the meal didn't deserve a 3 star so I think the 4 star is the way to go. It wasn't busy on a Saturday for lunch (1:30pm-2pm) read more

Shake Shack Downtown Brooklyn - Korean BBQ Meal w/korean BBQ cheesy fries. Hot dog Chicken bites Double korean BBQ burger - Burgers Near Me - Brooklyn, New York

Helpful 0

Thanks 0

Love this 0

Oh no 0

Galina Z.

0

7

0

1 year ago

I love the burgers here; in my opinion, they're the best among fast-food restaurants. It's quite clean and the service is fast.

Helpful 0

Thanks 0

Love this 0

Oh no 0

Maggie B.

492

1028

1065

4 years ago

I love Shake Shack's 'Shroom Burger. The batter-fried mushroom stuffed with cheese provides a great alternative to a veggie burger. Sometimes the mushroom is a bit tough to bite through, but it's very tasty. I usually add avocado and cherry peppers for some extra texture and flavor. Both their regular fries and cheese fries are also great. Crinkle cut and super crispy with just the right amount of salt. This particular location feels like a greenhouse with floor to ceiling windows and lots of natural light. read more

Shake Shack Downtown Brooklyn - Bacon cheese fries and regular fries - Burgers Near Me - Brooklyn, New York

Shake Shack Downtown Brooklyn - 'Shroom Burger with avocado and cherry peppers - Burgers Near Me - Brooklyn, New York

See all

Helpful 6

Thanks 1

Love this 8

Oh no 0

Tanichea B.

8

251

162

2 years ago

I remember when this location first opened. It continues to be consistent with regards to cleanliness. The food is always fresh and the service is some of the best. Even the new location at Kings Plaza lacks good service. My only complaint is that the prices have gone up so I only stop in on a splurge day. Still better than 7th street Burger. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Andie B.

215

1156

1484

3 years ago

I been to this location a few times. Most recently I got some lunch to go. I ordered a chicken sandwich and french fries on the app. It took a few minutes before my food was ready even though it said it would be ready 15 minutes prior to my arriving. They moved pretty quickly even though the place was crowded and there was a lot of people waiting for food. They didn't provide any condiments and I had to wait for them to get them.The food was hot and tasty. The chicken sandwich tasted fresh and yummy. read more

See all

Helpful 1

Thanks 0

Love this 0

Oh no 0

Allyson B.

97

390

1602

4 years ago

My first time trying shake shack in Brooklyn and it's the place is really nice. The staff were friendly but it just took longer than expected. I ordered the truffle burger and garlic Parmesan fries and was so tasty. Although the burger is small itself and fries. You'd better off get a double burger. read more

Shake Shack Downtown Brooklyn - Truffle burger Ig: asjbernardino - Burgers Near Me - Brooklyn, New York

Shake Shack Downtown Brooklyn - Garlic Parmesan fries Ig: asjbernardino - Burgers Near Me - Brooklyn, New York

See all

Business owner information

Jake S.

Hi Allyson,…

Helpful 1

Thanks 0

Love this 1

Oh no 0

Rose M.

21

32

6

3 years ago

Kinda irritated. The customer service was amazing. But it's late and I couldn't even take it back for them to fix it if I wanted to. I never asked for onions and definitely not the hair. SMH. read more

Shake Shack Downtown Brooklyn - Single Shack burger - Burgers Near Me - Brooklyn, New York

Helpful 0

Thanks 0

Love this 0

Oh no 1

Laurence S.

151

407

72

2 years ago

Shakeshack shack burgers are perfect! That's all there is to really say. They are crisp, excellent quality, bread is perfectly soft inside and crunch outside. read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Donna Z.

43

349

1465

3 years ago

I ordered the hot ones cheese fries (with cheese on the side) and the ShackBurger. I gave my partner the cheese as I had a very heavy handed cheese dish the day before and couldn't handle more on my fries and burger. There was too much Aleppo spice on top of my fries so I couldn't really taste the hot ones sauce so I didn't like the fries much. I did put some hot ones sauce on my burger, and it definitely enhanced that so maybe the hot ones chicken sandwich is better but I wouldn't recommend the fries. read more

Shake Shack Downtown Brooklyn - Hot Ones- Cheese Fries and ShackBurger - Burgers Near Me - Brooklyn, New York

Business owner information

Jake S.

Thanks for taking the time to leave a review with such kind words,…

Helpful 0

Thanks 0

Love this 0

Oh no 0

Sarah F.

928

1102

5252

5 years ago

I'd never had shake shack before and my little brother thought that it was silly and I couldn't let that be a reality anymore in life. Since we were trying to be smart and not travel around a lot we decided to have it delivered. Woa, so dang good, I got the double cheese burger with lettuce, tomato, pickles, onion, Mayo and ketchup. Along with fries and the special sauce. I hossed it down like it was the last burger I would ever eat. Just a dang tasty burger that was made just right and I enjoyed every bite. Glad to say I've had it now, and I can't wait to visit a physical location or for one to open up in Indy! read more

See all

Business owner information

Jake S.

Hi Sarah,…

Helpful 3

Thanks 0

Love this 2

Oh no 0

Mae-Elisa S.

263

490

394

5 years ago

Now, the important question that everyone had to ask me after coming back to California from visiting New York. "Mae, so... In N Out or Shake Shack?" Because this is such a huge debate between the two burger joints, I'll do an extremely detailed review. The fries - Crinkle Cut style. Very crispy but not too overcooked which gives them an awesome texture. Flavored perfectly, not too salty and not as limpy. Goes well with a simple ketchup dip! Possibly the best fries I've ever had at a burger joint. In N Out fries are good but sometimes they're sad and limpy, and when you ask for them to be well-done... they're just all crunchy and the texture just isn't that great.. As a result... ONE HUNDRED POINTS TO SHAKE SHACK! The shake - OH my God. Hands down amazing. I ordered the cookies and cream and it was so tasty. It's a milkshake that is just perfectly flavored - not overly sweet, not too thick to where you're trying so hard to drink some. Literally perfect. ONE HUNDRED POINTS TO SHAKE SHACK! The burger - Pretty good! I highly enjoyed the potato bun and the quality of the meat. However, I was not a fan of the sauce that they use. I thought it was just a little too salty for my taste. It also just seemed a tad too smol for the price and quality of the burger. It's still tasty! But because of sauce, size, and price, I think I'd rather have an In N Out burger. ONE HUNDRED POINTS TO IN N OUT! Overall - I tell those who ask.. if the In N Out sauce was used in the Shake Shack burger, it would be absolute perfection. read more

Shake Shack Downtown Brooklyn - Burger, fries, and shake! - Burgers Near Me - Brooklyn, New York

Business owner information

Jake S.

Hi Mae-Elisa,…

Helpful 0

Thanks 0

Love this 2

Oh no 0

Haley K.

Elite 24

104

49

33

2 years ago

Got my meal nice and hot, but a bit expensive for a full meal, $25 for a lunch. Fry, shack stack & a large lemonade. read more

Shake Shack Downtown Brooklyn - Shack Stack- - Burgers Near Me - Brooklyn, New York

Helpful 0

Thanks 0

Love this 0

Oh no 0

Steve H.

4

6

0

2 years ago

Good but not great. Burger was good. Fries were not real fresh. Service was slow at the counter. Bathrooms locked and couldn't get in with code. read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

Crystale Y.

30

165

312

4 years ago

Used the app to order ahead and the process was easy. I got their new bourbon sandwich and it was cooked perfectly. I did forget to tell them to put the cheese on the side for my fries but that should have been a given if my order is for takeout. My fries ended up super soggy because the cheese was already on top of my fries so that was a bit disappointing to eat. Other than that, the service was fast and the workers were friendly! Will definitely come to this location again. read more

Shake Shack Downtown Brooklyn - a steak sandwich and french fries - Burgers Near Me - Brooklyn, New York

Business owner information

Jake S.

Thanks for taking the time to leave a review, Crystale. It always…

Helpful 0

Thanks 0

Love this 1

Oh no 0

denise m.

40

56

47

4 years ago

Supremely disappointed. They served us a burger with mold on the bun. So we couldn't eat it or risk being sick. Can't believe they would sell food that was old and moldy. Management needs to address this problem because there's no way we should've had to pay for a burger that's inedible. read more

Shake Shack Downtown Brooklyn - ShackBurger bun with mold - Burgers Near Me - Brooklyn, New York

Business owner information

Jake S.

Hi Denise, Thank you so much for your feedback. We take food safety…

Helpful 3

Thanks 0

Love this 0

Oh no 0

Dean H.

1

0

2 years ago

A well-maintained, polite, and clean location. I've always had positive experiences here, and unlike some other places, they seem to be maintaining their standards despite the pandemic. But this one deserves three cheers! read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Angela K.

1.6 mi•Clinton Hill, Bedford Stuyvesant

261

414

2157

6 years ago

Typical Shake Shack but this location is clean and orderly. We came on a Sunday afternoon and though it was bustling there were still lots of seats and there was good turnover. They are very friendly and I also like that there is so much light in this location. Solid! read more

Shake Shack Downtown Brooklyn - ShackBurger + Fries - Burgers Near Me - Brooklyn, New York

Helpful 1

Thanks 0

Love this 1

Oh no 0

Grant C.

Elite 22

87

54

70

5 years ago

Located near downtown Brooklyn in a very convenient location steps away from Jay-Metrotech station makes it a great quick stop while craving a burger. The store is not allowing indoor seating at this time but there are plenty of outdoor seating in the open courtyard outside. Unfortunately, there is no enforced social distancing and I saw multiple workers not wearing masks as mandated. The store itself was not very clean on the inside. The wait was longer than expected, around 20-30 minutes during a late Wednesday afternoon. The pros are entirely the food itself. Although the single shackburger is small, it was beautifully made. Think of the burger advertisements where everything looks perfect? That's how I felt with my hot burger when I opened it up. The meat, veggies, and buns all tasted fresh. Although the restaurant lacked certain habitual pros, the burger was great and I will certainly be coming back or ordering! read more

Shake Shack Downtown Brooklyn - ShackBurger (Single) - Burgers Near Me - Brooklyn, New York

Business owner information

Jake S.

Hi Grant,…

Helpful 2

Thanks 0

Love this 2

Oh no 0

Robb J.

289

4

1

2 years ago

Unfriend staff, super slow made for an unpleasant experience. Probably won't ever go back

Business owner information

Ellie K.

We appreciate your feedback! We know your time is valuable, and we…

Helpful 0

Thanks 0

Love this 0

Oh no 0

Laura E.

Elite 24

121

245

2877

4 years ago

A place to get good burgers and fries. The burgers are made fresh definitely better than these other fast food places. You won't have to worry about an overcooked or dry burger. A great place for a quick bite. And they have great shakes! read more

Shake Shack Downtown Brooklyn - Shack ShackBurger and Fries - Burgers Near Me - Brooklyn, New York

Business owner information

Jake S.

Thank you so much for sharing your experience with us, Laura! We work…

Helpful 4

Thanks 0

Love this 3

Oh no 0

Brandon W.

0

223

57

3 years ago

Very good burger, fries were solid too. I can see why it's popular. I prefer it over Chick fil A read more

Helpful 0

Thanks 0

Love this 0

Oh no 0

Kieun L.

Elite 23

88

103

172

4 years ago

I ordered delivery from this Shake Shack and was extremely disappointed :( I've been a proud #team shake shack for years in heated debates regarding in-n-out vs SS but over the years shrinkflation has been real at SS and I can no longer justify paying $10+ for a burger that pales in quality and size. I ordered a avocado bacon chicken burger with lettuce wrap - and the chicken might as well have been a chicken nugget. It was smaller than the palm of my hands and I have small hands. No avocados or bacon to be found. Sigh. The shake also tasted watered down. I remember 6-7 years ago the shake would be unbelievably rich and thick. Yes, shake shack is on the pricey side but I would still get it if it matched the quality it used to have. However I'm not convinced these days. read more

Shake Shack Downtown Brooklyn - Chick'n Shack - Burgers Near Me - Brooklyn, New York

Business owner information

Jake S.

Hi Kieun,…

Helpful 0

Thanks 0

Love this 0

Oh no 0

Lucy M.

Elite 23

202

2017

5800

5 years ago

It's a chain, so I expect to get the same meal every time, but this location has been hit or miss. The chicken sandwich is sometimes dry. Once the skin had a weird texture, like it was baked instead of fried. The mushroom burger came highly recommended from a fellow Yelper, but here it was pretty gross. Despite looking delicious on the outside, once I bit into it lukewarm cheese spilled out everywhere and the flesh of the mushroom shredded between my teeth. The batter had completely separated from the mushroom too, a total mess. read more

Shake Shack Downtown Brooklyn - Fried mushroom burger - Burgers Near Me - Brooklyn, New York

Shake Shack Downtown Brooklyn - Chicken - Burgers Near Me - Brooklyn, New York

See all

Business owner information

Jake S.

Hi Lucy,…

Helpful 7

Thanks 0

Love this 5

Oh no 0

Tina R.

4

7

2

2 years ago

What a total disappointment. I ordered BLT for the first time. All I got just two pieces not fresh lettuces and three slices tomatoes. Where are the bacons read more

Helpful 0

Thanks 0

Love this 0

Oh no 1

Page 1 of 24

See more reviews

More info about Shake Shack Downtown Brooklyn

409 Fulton St
Brooklyn, NY 11201
Downtown Brooklyn
Directions
(718) 307-7590
Call Now
Visit Website
https://www.shakeshack.com

Full menu

Hours

What time does Shake Shack Downtown Brooklyn open?

Shake Shack Downtown Brooklyn opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Sunday, Friday and Saturday.

What time does Shake Shack Downtown Brooklyn close?

Shake Shack Downtown Brooklyn closes at 11:00 PM on Monday, Tuesday, Wednesday, Thursday and Sunday.Shake Shack Downtown Brooklyn closes at 12:00 AM (Next day) on Friday and Saturday.

Mon-Thu, Sun 10:00 AM - 11:00 PMFri-Sat 10:00 AM - 12:00 AM (Next day)

Payment methods

Does Shake Shack Downtown Brooklyn take Bitcoin?

No, Shake Shack Downtown Brooklyn does not take Bitcoin.

Does Shake Shack Downtown Brooklyn take credit cards?

Yes, Shake Shack Downtown Brooklyn takes credit cards.

Food & Alcohol

Does Shake Shack Downtown Brooklyn have catering options?

No, Shake Shack Downtown Brooklyn does not have catering options.

Does Shake Shack Downtown Brooklyn have a drive thru?

No, Shake Shack Downtown Brooklyn does not have a drive thru.

Does Shake Shack Downtown Brooklyn serve alcohol?

Yes, Shake Shack Downtown Brooklyn serves alcohol. Beer & Wine Only

Indoor Amenities

Does Shake Shack Downtown Brooklyn have TVs?

No, Shake Shack Downtown Brooklyn does not have TVs.

Outdoor Amenities

Does Shake Shack Downtown Brooklyn have bike parking?

Yes, Shake Shack Downtown Brooklyn has bike parking.

Does Shake Shack Downtown Brooklyn have outdoor seating?

No, Shake Shack Downtown Brooklyn does not have outdoor seating options.

Does Shake Shack Downtown Brooklyn have parking?

Yes, Shake Shack Downtown Brooklyn has parking options. Street Parking

Other Amenities

Does Shake Shack Downtown Brooklyn have free WiFi?

Yes, Shake Shack Downtown Brooklyn has free WiFi.

From the Business

Specialties

Shake Shack serves elevated versions of American classics using only the best ingredients. It's known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack's purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC's Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.

History

Established in 2004.

Since the original Shack opened in 2004 in NYC's Madison Square Park, the Company has expanded to over 520 locations system-wide, including over 335 in 33 U.S. States and the District of Columbia, and over 185 international locations across London, Hong Kong, Shanghai, Singapore, Mexico City, Istanbul, Dubai, Tokyo, Seoul and more.

More Info

Health Score

Shake Shack Downtown Brooklyn Reviews in Other Languages

Spanish
1 Review
Swedish
1 Review
French
3 Reviews
Italian
1 Review
German
1 Review

You might also consider

Verify this business for free

People searched for Burgers 62,829 times last month within 15 miles of this business.

Verify this business

Explore benefits

Dreamery BK

4.1(15 reviews)

Pro tip: Get all the soft serve twists!! Literally every single flavor is a must try. Couldn't pick…read morea favorite and the best part about it... I didn't need to limit myself to just one. How often can you get horchata, mango, pistachio, raspberry, vanilla, and chocolate in one soft serve cup? Dreamery BK lives up to its name. It is a dreamy spot in Brooklyn with cute knick knacks and people all around.

I came here on a nice Sunny afternoon for an ice cream date with my nephew. I want to preface this…read moreby saying that I'm always on the look out for non-diary products. I don't eat nuts so I'm very particular about the non dairy products I consume. This was DELICIOUS. My favorite flavor has to be coffee. The staff were extremely nice and friendly. They let us try various flavors as it was my first time visiting the shop. They have soft serve ice cream as well if the regular one is not your thing. They even have a cute toppings bar in the back for the ice cream. Neighborhood gem!

Over the soft serve machines

Storefront

See all

Self Serve Soft Serve

The Good Batch

4.0(226 reviews)

1.5 mi•Clinton Hill

I've been here before so this is a very overdue review. I was excited because I got a spot right in…read morefront and parking is usually tricky around here. I grabbed a couple of different things including a butter crunch cookie, a pumpkin crispie ice cream sandwich and some other stuff to try since it's a little far for me to get here generally. The staff helping me was super friendly and I had a little laugh with them about some of the noisy people that were in there. Definitely will be back soon!

"I wash my hands of you." - Matthew 27:24 The male…read moreserver/cashier visibly made this negative body language gesture projected against me to absolve oneself of involvement in a matter! I was blatantly dismissed after my order intake, payment, followed by receipt request with a rude scowl apathetic look. Why project an insolent attitude towards customers? Possibly ergophobia or social anxiety disorder to be surrounded by people? I exist. I matter. I am human. I am one life in the smallest measurement. "I exist as I am, that is enough." -- Walt Whitman By the power of observation, the next customer who went through the linear process of intake ordering, payment and waiting this same male server/cashier visibly made the same negative body language gesture again with disdain visible look. There is no reverence for customer service, but blatant insolent wayward behavior! Unfortunately, this male server/cashier appeared the sole worker on duty. Can this male server smile or nod to acknowledge customers' order request vs. "I wash my hands of you" vile negative body language? When requesting a printed sales receipt, it can only be either emailed or sent via text. Apparently, The Good Batch uses Square Register, a point-of-sale (POS) cashier register system as their paperless cash register, thus, no printed sales receipt will be printed but can only be either texted or emailed. I highly prefer Counterpoint as a functional and effective POS cash register for all retail brick and mortar businesses. The exterior appears to be a local, small quiet independent bakery business with a bakery glass display case loaded with various baked goodies accompanied with coffee. I entered with tempered expectations which was reduced to inhumane of near emptiness. This bakery offers British scones, but I have a strong predilection for American biscuits (either buttermilk or non buttermilk). There are ice cream sandwiches available. No comment for any as I did not purchase. Nota Bene: "Return Policy: All sales are final." Price is extortionate exceedingly high for mediocre baked pastries. Business cards are available for grabs which also appears much difficulties for this same male server. I refused to include this business card to my collection box. Backed by Giacomo C. and Michelle W.'s negative reviews, I agree 100% The Good Batch does not entice my interest for a return visit. The Good Batch, a bakery business is accessible via MTA NYC Transit C local train at Clinton-Washington Street subway station in Clinton Hill, Brooklyn followed by a reasonable walk. Chocolate chip cookie $4.00 It was hard and very bland. It was not sweet nor semi-sweet in any form. It was not worth the trek to Clinton Hill, Brooklyn, the negative body language for insolent wayward behavior, followed by the acquiesce email receipt request and the extortionate exceedingly high price. I exited dispirited with utter despondence. Bye, Felicia!

See all

Baklava scone bottom, lemon poppy seed top left, and everything scone top right

Ample Hills Creamery

4.5(1.7k reviews)

1.4 mi•Prospect Heights

Took my daughter for a yummy birthday cone, I had the ooey gooey butter cake and the falling for…read morepumpkin. Both were good but ooey gooey wins, it's really goood and portion size is plenty. Service was pleasant, cozy environment. I'll see you soon ample hills.

We stopped by here after lunch for a quick sweet treat and got a salted caramel scoop on a sugar…read morecone for about $8 ish with tax. The salted caramel flavored scoop was spot on. The representative gave enough icecream that there was still icecream when I reached the bottom tip of the cone! I know it's ice cream and it's expected - but for some reason I did find their icecream overwhelmingly sweet. Again, this might be me and aging , and me personally starting to prefer things (including ice cream) to not be too sweet. I originally walked in thinking of getting the oh captain flavor but thank goodness I was able to try it out as a sample first and realized I didn't like it so feel free to ask for samples! Service here was super quick - but then again, we're here during winter so there were plenty of seating with just two people enjoying ice cream inside.

Ooeyer and Gooeyer on top!

See all

Welcome back, Ample Hills! This is a kid's cup.

Emack & Bolio's Fort Greene

4.1(57 reviews)

0.8 mi•Fort Greene

This was a sweet discovery. I was leaving dinner at Outpost and walking back to my car when i…read morestumbled upon this gem. Ice cream shops kind of sell themselves. You can see the products from the glass, the staff was quite warm and approachable. They were happy to let us taste test from the menu before committing. I saw lots of viable ice cream and ice cream bar options. Eventually I settled on the almond coconut bar. If you like Almond Joy, you'll be in heaven when you taste this. The flavor was rich without being intoxicating and it was the perfect treat for an unseasonably warm day. The prices are Fort Greene. This is not Baskin Robins per se. You're getting gourmet flavors in a pricey area so for me, that's not an issue. Sit outside, enjoy your ice cream, people watch and enjoy the experience.

- very friendly service - lines can pop up at any moment…read more- red velvet cake batter ice cream was good - added the fruity pebble cone, it was good as a novelty, but it was also very sweet - free water ftw!

1.7 mi•Bedford Stuyvesant

Vegan Cappuccino Fudge Swirl

See all

The Ice Cream House

3.8(62 reviews)

•$

**came here 1 sunday eving around 7:30. me and sum friends. my 1 friend has a ice cream crave, so…read morewe sought out a good spot nearby. so we drove from this event we were at in east ny and came over to williamsburg bk the place was very clean, many flavors of ice cream, machine order. Small wait b4 ur order is up. I had T strawberry cheesecake w/ triple chocolate in cup w/ crunches. my friend had cookies & cream w the peach something i forget the name w/ crunches. and my other friend had blueberry, cotton candy and vanilla razzle w/ nutts, and sprinkles. WE ALL HAD CUPS 2-3 SCOOPS W/ TOPPING. ABOUT 5 DEPENDING IT U WANT MORE TOPPINGS. it was all tastey!!! Great Taste, Lots of flavors. NEVER BEEN HERE B4, BUT 4SURE WILL BE BACK SIGNED, I LOVE TO EAT AND I DO IT OUT CONSISTENTLY MR.VON TEESE & FRIENDS XOXOX **

bad service and they donot behave well with derives. I ordered through online app and my driver…read morewent through a bad time in this store

Even at this hour Ice Cream is a must.

The spot

See all

Hardly a wait with all of the kiosk

Heap's Ice Cream

4.3(32 reviews)

1.5 mi•Park Slope

Came here for hot chocolate on a freezing, snowy night. Tried classic, birthday cake, and Szechuan…read morepeanut butter flavors. All those flavors pertain to the topping of your cup--the actual drinking hot chocolate is all the same no matter what you get. The drink itself was underwhelming and nothing I'd return to. Swiss miss taste, consistency, vibe. Very liquidy and not rich at all. What gets your heart racing is the whipped torched marshmallow fluff that tops the cup. It's so chewy and tasty, you'll feel your glucose spike through the roof. If you're into sweet--this is an indulgence for you. Pretty pricey for $7.50 per cup plus tax. Between the three flavors, all were tasty. Just depends on how much extra you're feeling on a particular day. Szechuan peanut butter gave the most unique flavor--slight spiciness to the crunchy brittle sprinkled on top of the marshmallow. If you go with classic, you won't miss out, honestly, as the toppings didn't add much depth or make any significant difference in the taste of the drink. No bathroom on premises. Very limited seating inside: a few stools that would fit 4 people max. If you come here during peak times, you'll have to eat outside.

Today was my birthday and I went to the store. The Customer service is amazing and all you need to…read moredo is go to their website to sign up for free birthday ice cream. They have a wide variety of flavors that are rich and creamy. I will definitely be back.

Mango sticky rice ice cream cone

See all

Van Leeuwen Ice Cream

4.0(6 reviews)

0.3 mi•Downtown Brooklyn

I decided to stop by and take a look at this place, since it was my first time trying Van Leeuwen…read moreice cream. My first impression was that it's pretty good! I had a bit of trouble deciding what to order, but the person working behind the counter was nice enough to give me a tiny spoon to try a sample. I ended up getting the Strawberry Matcha ice cream, which I thought was great. Love the mixed flavor of the two. They had a lot of other cool flavors and seasonal ones as well (unfortunately, they didn't have the pumpkin cheesecake flavor I was hoping for anymore...) Interior was small, colorful and clean. This ice cream shop is tucked away in a part of the City Point shopping building on the side of it, so it's kind of "hidden". Lovely small shop!

Pros: friendly workers, they offer samples of different flavors, clean interior, and close to a…read morepark (to enjoy outdoors) and an indoor food court (to enjoy indoors) Cons: pricey for the amount of ice cream you get, very 'mid' ice cream

Enter from the Albee Square side, indoor City Pt entrance

Praline Butter Cake Ice Cream

See all

Hours

Culture

4.3(353 reviews)

1.4 mi•Park Slope

always hits the spot! the line here is shorter than the…read moremanhattan one and when i arrived there was no line at all there's a nice park nearby that you can sit at too indoor seating is also available

I'm probably in the minority, but I don't get the hype! I ordered the organic kit-kat flavor with a…read morebrownie sundae topping, and it came out to over $10 with tax and tip. The portion size is fine -- not huge, but the combo I got had a heavy flavor profile so I didn't want much more. My main nit, though, is that the froyo had a stronger sour tang than I was expecting, which made the kit-kat chocolate flavor taste a little off, but that may just be a matter of personal taste. I'd probably go with a fruitier flavor next time to match the tang! The brownie topping was just fine: The brownie chunks tasted a little stale, and the chocolate syrup was standard. The service was quick and attentive, and the ambiance inside is casual and clean. There's a decent amount of seating, so it's a nice place to catch up with friends. But I wasn't really wowed by the quality of the froyo, so I'll probably opt for something else next time!

1.8 mi•Prospect Heights, Crown Heights

The Parfait

See all

Medium size! They put strawberry and original froyo next to each other. Choose Your Own Adventure with 3 toppings is the way to go!

Ample Hills Creamery

4.7(125 reviews)

I stopped by for the "Death by Chocolate" collaboration between @amplehills x @crazycups which is…read morethe ultimate treat for chocolate and ice cream lovers. Weekends only at Brooklyn location will be ultra-premium hot chocolate served in an edible cup, topped with perfectly toasted marshmallows and loaded with rich chocolatey toppings. The collaboration also offers DBC ice cream and parfaits for even more indulgent options. A spacious location with plenty of seating, a game room in the back, & friendly staff The hot chocolate is insane!!!! A must-try!!

The vanilla ice cream was decent. It was salted a bit heavier than I preferred but overall not bad…read more The gelato itself was good for a few bites but eventually got flavor fatigue and generally felt too sweet. So far it's been an okay experience and I'm still open to trying their other flavors.

Oh My Captain, My Captain

See all

SkyIce Thai Food & Ice Cream

4.1(847 reviews)

1.0 mi•Park Slope

Best Thai food around! Great for delivery or dine in. Cannot go wrong…read more I love the currys and my wife always gets the pad thai. Chicken puffs are so good too!

Halal thai food yes yes yes. The desserts were good. The guy at the register was beautiful…read moremashallah.