This location seems constantly understaffed given how busy it is, which means that yes- the burgers etc are good but there can be a longer than usual wait while the hard working staff are swamped by Uber Eats orders, people dining in, and people ordering take out, people picking up orders from the app. [[HIGHLIGHT]]Less staff means the place can be a bit neglected at times; sticky tables and floors, no ketchup in the ketchup dispenser, non-working order terminals, napkins and wrappers on the floor and so on.[[ENDHIGHLIGHT]] Hats off to the staff running the skeleton crew but still keep their cool while a wall of people hover by the counter. read more

It has been a while since visiting this Shake Shack location. I placed my order via the app because I was interested in trying some of the Korean inspired items. I decided to try the k-shack fried chicken bites and K-shack spicy bbq fries, which they were running an online deal at the time. The chicken bites were surprisingly delicious and not too spicy meanwhile the fries didn't have enough spice or bbq flavor in my opinion but the fries were good as usual. The overall experience between ordering, pick-up and temperature of food was all good. [[HIGHLIGHT]]I went during lunch hours on a busy week day and the space was pleasantly clean and orderly.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]My only complaint would be that the lighting in the dining area should be brighter, it was a bit dimmed[[ENDHIGHLIGHT]], otherwise all was good. read more

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I give five stars for the shake alone. However the other items were mid and if you missed out on the Korean chicken bites on the menu you weren't missing out on much. The fries tasted like cheese fries there isn't much of a wow factor to them. This is my go to Shake Shack and their food is usually pretty good this review is just about the Korean menu items. The food comes out pretty quickly and there's usually quite a bit of people as it is in Dumbo. [[HIGHLIGHT]]The environment is pretty standard for a Shake Shack.[[ENDHIGHLIGHT]] read more

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This Shake Shack is located a couple of store fronts away from a Burger King. Do yourself a favor and hit up the Shake Shack. The quality of ingredients and deliciousness is far greater. Nothing is wrong with flame grilled flavor, but as a whole the Shake Shack experience is far better. The burgers are hot, moist and ready to be paired with a thick shake! The stuffed mushroom burger with a hamburger patty is a must try. A little bit healthy, a lotta bit cheesy and delicious. Treat yourself like royalty! You deserve it. Food: 4/5 Burgers done right. One of the better chain burger joints. Definitely Top 3. Service: 3.5/5 Minimal interaction with staff given online, app and in-store tablet ordering. Ambiance: 4/5 [[HIGHLIGHT]]Lots of sitting in this location with full glass exposure so you can get your people watching on.[[ENDHIGHLIGHT]] read more

Solid shake shack location. [[HIGHLIGHT]]Came on a friday night and it wasn't too busy (though there were a lot of pickup orders).[[ENDHIGHLIGHT]] Staff was very friendly and vibing, and [[HIGHLIGHT]]there is plenty of seating.[[ENDHIGHLIGHT]] We got a to go order, and everything was packaged well. [[HIGHLIGHT]]It's also right next to some outdoor tables and fairy lights, which may be nice when the weather is warmer.[[ENDHIGHLIGHT]] read more

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Just not a fan of fast food. This overpriced burger was greasy and left an irritating taste in my stomach. A ripped piece of lettuce tried to soak up the cheap meat grease. The fries are not well cooked and tasted frozen and nothing special. The milkshakes are okay but way too much for the price. You can share it with someone. All in all - i''ll add these burgers to my off list. read more

I have been there .Foos is great but [[HIGHLIGHT]]it's a little crowded[[ENDHIGHLIGHT]].A lot of people on break at work.Its very clean

Very disappointed with the fries! Shared with a friend to eat with our sandwiches and we were both disappointed after seeing and tasting the fries. They were not fresh and the picture speaks for itself. I called the store and it had a busy signal all the time, 718-307-7599. Please do better! read more

Shake Shack Downtown Brooklyn - Fries - Burgers Near Me - Brooklyn, New York

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Ordered in the store, not beforehand for pickup. No reason for my burger to be cold when I got it. Fried pickles weren't great either. Quite disappointing when you're craving a shroom burger. read more

Shake Shack Downtown Brooklyn - Fried pickles were eh - Burgers Near Me - Brooklyn, New York

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I love Shake Shack chicken sandwiches! They are very delicious! The customer service was great! I would love to try their milkshakes one day. read more

Came here for lunch while on break from jury duty. I have a craving for a milkshake, and after searching online all night, I opted for this location because I knew I would be here and have seen it before. I never really cared for shake shack when it popped up on the scene, but I finally wanted to see what the hype was all about. This location downtown Brooklyn is pretty busy. I walked in almost around 1 p.m., and it immediately got full. I proceeded to the kiosk to order, and it was quick. They have the traditional ordering boards in front so you can see what you want to order beforehand. Didn't take too long for my order, maybe 6-10min. I sat at the back; there are plenty of space and available seats, which is good. Condiments and napkins are on the side by the front. Customer service is good and quick. Very clean. I ordered the dreamsickle shake, which is limited time, and the single smokeshack burger. I chose not to get fries because it was a separate charge and not included with the burger. The dreamsickle shake is just eghh; nothing to rave about. It didn't taste neither good nor bad. I thought it was going to have a more orange-y taste, but it just tastes like vanilla ice cream - very disappointed. The smokeshack burger came with bacon and agian it was just eghhhh ok; nothing to rave about. Neither good nor bad. No distinctive flavors, just regular. I was really hoping that it was going to be this great tasting burger full of bursting flavor and i was going to put my money where my mouth is but, I wished I would've spent my $17 at burger king enjoying am impossible whopper that comes with fries and drink. So, in the end, I was right all along. The hype is Just That!. But if you want lunch, visit there and try for yourself. But the single doesn't really fill you up, though maybe if you get a double stack. read more

Shake Shack Downtown Brooklyn - Dreamsicle shake and smokeshack burger - Burgers Near Me - Brooklyn, New York

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I like the Sharoom Burger and Crinkle fries. Shake Shacks are popping up everywhere now. Good food, and love the place here. Service was good. I will be back for more. read more

Received burnt fries and had to wait 30 minutes for it spoke to 2 different staff members 4 times

Team should not be sending up burgers that look like they were thrown together in a rush .[[HIGHLIGHT]]Especially since the store was practically empty.[[ENDHIGHLIGHT]] I've been to this location roughly 3 times and unfortunately it's always been a disappointment. Sorry definitely not a fan of this chain read more

Shake Shack Downtown Brooklyn - Burger - Burgers Near Me - Brooklyn, New York

My enthusiasm for this place comes from genuine satisfaction. The restaurant offers a no-frills menu. This place offers remarkable assistance. You'll appreciate their consistent cooking. I'll be returning for another meal. read more

The meal was good, the service was better. I was a little disappointed in the lack of Korean flavors. It was seasoned well, but nothing about that burger tasted korean. The sauce that comes with the fries, the korean BBQ sauce tasted like a sesame, fermented soy mayo. Anways I enjoyed the meal didn't deserve a 3 star so I think the 4 star is the way to go. It wasn't busy on a Saturday for lunch (1:30pm-2pm) read more

Shake Shack Downtown Brooklyn - Korean BBQ Meal w/korean BBQ cheesy fries. Hot dog Chicken bites Double korean BBQ burger - Burgers Near Me - Brooklyn, New York

[[HIGHLIGHT]]Usually OD crowded but in calm spot.[[ENDHIGHLIGHT]] Consistently good food that smacks when u smacked. Pretty cool

I love Shake Shack's 'Shroom Burger. The batter-fried mushroom stuffed with cheese provides a great alternative to a veggie burger. Sometimes the mushroom is a bit tough to bite through, but it's very tasty. I usually add avocado and cherry peppers for some extra texture and flavor. Both their regular fries and cheese fries are also great. Crinkle cut and super crispy with just the right amount of salt. This particular location feels like a greenhouse with floor to ceiling windows and lots of natural light. read more

Shake Shack Downtown Brooklyn - Bacon cheese fries and regular fries - Burgers Near Me - Brooklyn, New York

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The place provides good options. This place ensures excellence in cooking and serving. Restaurant staff are consistently observant. [[HIGHLIGHT]]The atmosphere has qualities all its own.[[ENDHIGHLIGHT]] Deserves every accolade. read more

We enjoyed our visit to Shake Shack. [[HIGHLIGHT]]The store was clean, and using the app made ordering easy and efficient.[[ENDHIGHLIGHT]] Our order came out quickly. All burgers were hot and made exactly as we ordered. read more

I been to this location a few times. Most recently I got some lunch to go. I ordered a chicken sandwich and french fries on the app. It took a few minutes before my food was ready even though it said it would be ready 15 minutes prior to my arriving. They moved pretty quickly even though the place was crowded and there was a lot of people waiting for food. They didn't provide any condiments and I had to wait for them to get them.The food was hot and tasty. The chicken sandwich tasted fresh and yummy. read more

Shake Shack Downtown Brooklyn - Burgers Near Me - Brooklyn, New York

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I love the burgers here; in my opinion, they're the best among fast-food restaurants. [[HIGHLIGHT]]It's quite clean and the service is fast.[[ENDHIGHLIGHT]] read more

I remember when this location first opened. It continues to be consistent with regards to cleanliness. The food is always fresh and the service is some of the best. Even the new location at Kings Plaza lacks good service. My only complaint is that the prices have gone up so I only stop in on a splurge day. Still better than 7th street Burger. read more

My first time trying shake shack in Brooklyn and it's the place is really nice. The staff were friendly but it just took longer than expected. I ordered the truffle burger and garlic Parmesan fries and was so tasty. Although the burger is small itself and fries. You'd better off get a double burger. read more

Shake Shack Downtown Brooklyn - Truffle burger Ig: asjbernardino - Burgers Near Me - Brooklyn, New York

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Kinda irritated. The customer service was amazing. But it's late and I couldn't even take it back for them to fix it if I wanted to. I never asked for onions and definitely not the hair. SMH. read more

Shake Shack Downtown Brooklyn - Single Shack burger - Burgers Near Me - Brooklyn, New York

I'd never had shake shack before and my little brother thought that it was silly and I couldn't let that be a reality anymore in life. Since we were trying to be smart and not travel around a lot we decided to have it delivered. Woa, so dang good, I got the double cheese burger with lettuce, tomato, pickles, onion, Mayo and ketchup. Along with fries and the special sauce. I hossed it down like it was the last burger I would ever eat. Just a dang tasty burger that was made just right and I enjoyed every bite. Glad to say I've had it now, and I can't wait to visit a physical location or for one to open up in Indy! read more

Shake Shack Downtown Brooklyn - Burgers Near Me - Brooklyn, New York

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Now, the important question that everyone had to ask me after coming back to California from visiting New York. "Mae, so... In N Out or Shake Shack?" Because this is such a huge debate between the two burger joints, I'll do an extremely detailed review. The fries - Crinkle Cut style. Very crispy but not too overcooked which gives them an awesome texture. Flavored perfectly, not too salty and not as limpy. Goes well with a simple ketchup dip! Possibly the best fries I've ever had at a burger joint. In N Out fries are good but sometimes they're sad and limpy, and when you ask for them to be well-done... they're just all crunchy and the texture just isn't that great.. As a result... ONE HUNDRED POINTS TO SHAKE SHACK! The shake - OH my God. Hands down amazing. I ordered the cookies and cream and it was so tasty. It's a milkshake that is just perfectly flavored - not overly sweet, not too thick to where you're trying so hard to drink some. Literally perfect. ONE HUNDRED POINTS TO SHAKE SHACK! The burger - Pretty good! I highly enjoyed the potato bun and the quality of the meat. However, I was not a fan of the sauce that they use. I thought it was just a little too salty for my taste. It also just seemed a tad too smol for the price and quality of the burger. It's still tasty! But because of sauce, size, and price, I think I'd rather have an In N Out burger. ONE HUNDRED POINTS TO IN N OUT! Overall - I tell those who ask.. if the In N Out sauce was used in the Shake Shack burger, it would be absolute perfection. read more

Shake Shack Downtown Brooklyn - Burger, fries, and shake! - Burgers Near Me - Brooklyn, New York

Shakeshack shack burgers are perfect! That's all there is to really say. They are crisp, excellent quality, bread is perfectly soft inside and crunch outside. read more

I ordered the hot ones cheese fries (with cheese on the side) and the ShackBurger. I gave my partner the cheese as I had a very heavy handed cheese dish the day before and couldn't handle more on my fries and burger. There was too much Aleppo spice on top of my fries so I couldn't really taste the hot ones sauce so I didn't like the fries much. I did put some hot ones sauce on my burger, and it definitely enhanced that so maybe the hot ones chicken sandwich is better but I wouldn't recommend the fries. read more

Shake Shack Downtown Brooklyn - Hot Ones- Cheese Fries and ShackBurger - Burgers Near Me - Brooklyn, New York

Got my meal nice and hot, but a bit expensive for a full meal, $25 for a lunch. Fry, shack stack & a large lemonade. read more

Shake Shack Downtown Brooklyn - Shack Stack- - Burgers Near Me - Brooklyn, New York

Used the app to order ahead and the process was easy. I got their new bourbon sandwich and it was cooked perfectly. I did forget to tell them to put the cheese on the side for my fries but that should have been a given if my order is for takeout. My fries ended up super soggy because the cheese was already on top of my fries so that was a bit disappointing to eat. Other than that, the service was fast and the workers were friendly! Will definitely come to this location again. read more

Shake Shack Downtown Brooklyn - a steak sandwich and french fries - Burgers Near Me - Brooklyn, New York

Supremely disappointed. They served us a burger with mold on the bun. So we couldn't eat it or risk being sick. Can't believe they would sell food that was old and moldy. Management needs to address this problem because there's no way we should've had to pay for a burger that's inedible. read more

Shake Shack Downtown Brooklyn - ShackBurger bun with mold - Burgers Near Me - Brooklyn, New York

Typical Shake Shack but this location is clean and orderly. We came on a Sunday afternoon and though it was bustling there were still lots of seats and there was good turnover. They are very friendly and I also like that there is so much light in this location. Solid! read more

Shake Shack Downtown Brooklyn - ShackBurger + Fries - Burgers Near Me - Brooklyn, New York

Good but not great. Burger was good. Fries were not real fresh. Service was slow at the counter. [[HIGHLIGHT]]Bathrooms locked and couldn't get in with code.[[ENDHIGHLIGHT]] read more

Located near downtown Brooklyn in a very convenient location steps away from Jay-Metrotech station makes it a great quick stop while craving a burger. The store is not allowing indoor seating at this time but there are plenty of outdoor seating in the open courtyard outside. Unfortunately, there is no enforced social distancing and I saw multiple workers not wearing masks as mandated. The store itself was not very clean on the inside. The wait was longer than expected, around 20-30 minutes during a late Wednesday afternoon. The pros are entirely the food itself. Although the single shackburger is small, it was beautifully made. Think of the burger advertisements where everything looks perfect? That's how I felt with my hot burger when I opened it up. The meat, veggies, and buns all tasted fresh. Although the restaurant lacked certain habitual pros, the burger was great and I will certainly be coming back or ordering! read more

Shake Shack Downtown Brooklyn - ShackBurger (Single) - Burgers Near Me - Brooklyn, New York

I ordered delivery from this Shake Shack and was extremely disappointed :( I've been a proud #team shake shack for years in heated debates regarding in-n-out vs SS but over the years shrinkflation has been real at SS and I can no longer justify paying $10+ for a burger that pales in quality and size. I ordered a avocado bacon chicken burger with lettuce wrap - and the chicken might as well have been a chicken nugget. It was smaller than the palm of my hands and I have small hands. No avocados or bacon to be found. Sigh. The shake also tasted watered down. I remember 6-7 years ago the shake would be unbelievably rich and thick. Yes, shake shack is on the pricey side but I would still get it if it matched the quality it used to have. However I'm not convinced these days. read more

Shake Shack Downtown Brooklyn - Chick'n Shack - Burgers Near Me - Brooklyn, New York

Very good burger, fries were solid too. I can see why it's popular. I prefer it over Chick fil A read more

Shake Shack Downtown Brooklyn - Burgers Near Me - Brooklyn, New York

It's a chain, so I expect to get the same meal every time, but this location has been hit or miss. The chicken sandwich is sometimes dry. Once the skin had a weird texture, like it was baked instead of fried. The mushroom burger came highly recommended from a fellow Yelper, but here it was pretty gross. Despite looking delicious on the outside, once I bit into it lukewarm cheese spilled out everywhere and the flesh of the mushroom shredded between my teeth. The batter had completely separated from the mushroom too, a total mess. read more

Shake Shack Downtown Brooklyn - Fried mushroom burger - Burgers Near Me - Brooklyn, New York

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A place to get good burgers and fries. The burgers are made fresh definitely better than these other fast food places. You won't have to worry about an overcooked or dry burger. A great place for a quick bite. And they have great shakes! read more

Shake Shack Downtown Brooklyn - Shack ShackBurger and Fries - Burgers Near Me - Brooklyn, New York

[[HIGHLIGHT]]A well-maintained, polite, and clean location.[[ENDHIGHLIGHT]] I've always had positive experiences here, and unlike some other places, they seem to be maintaining their standards despite the pandemic. But this one deserves three cheers! read more