I don't know why so many people have had a bad experience at the shake shack location. First, and maybe most important, it is in the Dallas-Fort Worth airport. Now, airport restaurants have a lot of problems. I think the most common problem is that the food is cold. And the next most common problem is that it takes a long time. While I will admit that the food here does often take a long time to come out. It is always hot and fresh. So I think it's a pretty good trade off. That being said, it does take quite a while sometimes. Which is why this is a four star not a five star. But if you're looking for a burger in the Dallas-Fort Worth airport, would definitely recommend shake shack. read more

Great burger and fast friendly service! The fries were delicious as well. The wait was only about 15 minutes. For an airport stop I was impressed with their professionalism. The meal was expensive but average priced for an airport restaurant. read more

Shake Shack - Fast Food Near Me - Dallas, Texas

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Located opposite Gate C6 at DFW Airport Lots of seating with Shake Shack branding embossed along the concourse wall where there was located additional food court seating. I was in the area around lunch time and considered grabbing a fast burger even though I had lunch scheduled for my DFW to SFO flight boarding around 1:30pm. There were a few persons in line waiting to order, and far more waiting for their names to appear on a display announcing food was ready for pickup. Given that the kitchen looked backed up I opted to just wait to eat on my flight. Back at my gate a family seating near feasted on some Shake Shack that looked appetizing, but FYI the kitchen took some time to prepare their lunch. I'd happily consider Shake Shack if on a long connection between flights and I was not being feed inflight. read more

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I always enjoy Shake Shack when I'm ever in Dallas especially at the airport. The service was fairly quick. My fries could've been a little bit warmer, but the cheese was nice and piping hot. I love the fact that they don't put it on top and they put it on the side for you to dip your french fries in my shake, though was absolutely amazing nice thick and creamy read more

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Last time I went to a Shake Shack was down town Manhattan before COVID. Was a great burger and experience. Had a long layover in Dallas and hungry but not for breakfast. This place served burgers at 8am and they are fresh. Experience was similar though bun seemed larger last time I had it. That is ok since on Keto and the bun was light fluffy and held up to the grease of the meat. Cooks were fast and service very efficient. Neat little nook at the beginning of terminal C tucked away and not lots of people. Burger and unsweetened ice tea hit the spot. Note to my bud Captain Drew, this is how you satisfy your junk food urge, with tasty fresh real burgers. read more

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The high quality food you expect with the convenience of an airport location. The staff is what you expect in an airport fast food place. Not unfriendly but.. you know. Just sort of there Go a Carnivore burger. 4 patties, cheese, bacon and guac. About $20. See pic. Put in an open paper dish and placed in the bag. I planned to put in my backpack and bring on the plane but when I saw how packed, I decided to eat first. Good choice. read more

Shake Shack - Carnivore Special - Fast Food Near Me - Dallas, Texas

The tater tots were hot and crispy. A good portion was given. The egg white lite sandwich was tasty, though the bun was a bit soggy from the moisture on the wrap and steam. There was plenty of arugula on it. You take your own order on the pad but food was served quickly with a smile and a "have a nice day". The seating was in the middle of three restaurants by gate C6 DFW. Time of very noisy to calm. read more

Shake Shack - Tots and the egg white lite breakfast sandwich. - Fast Food Near Me - Dallas, Texas

Shake Shack is one of my daughter's favorite places to eat. This was my first visit to one as I waited for connecting flight in Dallas. The Shake Shack in Terminal C is in a food court near gate C6. There were about 8 people waiting for food when I walked up. The clerk was all business and was a little frustrated that I didn't know the Shack's lingo. I got a single Shack burger and fries. Food took about 15 minutes to prep. The burgers are old school flat well-0done burgers with a slice of good old yellow American cheese. There is a signature sauce that tastes like thousand island. My burger was tasty. The crinkle cut fries were crispy and ok either way maybe a tad too much salt. There is a set of customer dedicated tables with a tv monitor playing hockey or something. I sat there and ate. For airport food, Shake Shack is certainly affordable. Next time I'd skip the fries. read more

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Terminal C6 location. From my experience airport service is always worse than the location outside. Burger taste the same but the way they make it in DFW looks like a mess. Maybe they are trying to get orders ready for travelers so they don't have time to build it properly. Service is pretty quick. It is late at night so there weren't a lot of customers. Would I go back again, maybe. I might get Smashburger next time if I want a burger, maybe they will be cheaper and have better quality read more

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Closed. No food, no service. Could be it was a Sunday? Place looks the same as all the others.

It's completely closed. Like abandoned with no lights on. I put in a request on Apple Maps to have the hours updated because there were no employees or signs or anything. Tables were moved to block the entrances. I was extremely disappointed because after a decently long flight I just wanted a burger that wasn't McDonald's and I went to an entirely different terminal just to be let down. read more

Dallas airport restaurant. Great easy beer and wine/ drinks and burgers too. Love shake like the name in forth worth

Worst Shake Shack ever, I wish I'd have read the reviews before. Burger was overcooked, hard and tasted like burnt something, small portion of fries, they were out of napkins, just not the usual SS standard. read more

Shake Shack - Burnt burger, tiny portion of fries, bun looked like it was for a slider. Really bad! - Fast Food Near Me - Dallas, Texas

Not bad, but not as good as other airport Shake Shacks I've visited. The team was working hard, but they didn't take an order for 10 minutes. I think they were trying to catch up on a wave. Once I ordered it was only a few minutes till the burger was done. They called my name, but they didn't have my fries ready. The bacon avocado burger was alright... the avocado was past its prime, so that detracted from the flavor a little. Decent service, decent food read more

Shake Shack - Bacon Avocado Burger and fries - Fast Food Near Me - Dallas, Texas

4:30 PM on a Thursday at one of the world's busiest airports. Looks like this place has been closed for hours. DFW needs to terminate the lease of this part-time business. Passengers are hangry. read more

I wax looking for a quick bite to eat before catching my flight. Ordered the SmokeShack burger. It was pretty good, had a single patty, bacon, cheese, and peppers that gave it a nice spicy touch. Fries had been sitting under a heat lamp a little too long but were still crispy. No drink and the cost was still $15.52 but hey, I am inside the airport so I get it. Service was friendly but slow. There is a shared food court where you can eat. It was a good (not great) quick lunch. read more

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Really nice service. My food came fast & correctly. They did throw my fries in the bag but they were hot and fresh and I was starving so whatever! Lol I like how they have a whole sitting area just for them instead of with the other food court area. I also like how I got the cheese on the side instead of on the fries, I feel like it's way more cheese that way. read more

Shake Shack - Chicken shack meal - Fast Food Near Me - Dallas, Texas

Good and service and was awesome. In and out very quickly. Courteous customer service read more

Shake Shack - Fast Food Near Me - Dallas, Texas

I estimate that the true value of our order of a cheeseburger, a chicken sandwich, french fries and chocolate shakes x 2, plus a 20% bump for the airport location, was roughly $25. I paid $46, and, to be clear, I'm not mad at Shake Shack; I'm mad at myself for having failed to look around for a better value. That being said, fvck those guys for engaging in egregious price gouging for what was, it must be said, average fast food. I mean, at least at Five Guys, the over-the-top price buys you a top-notch meal, plus complimentary peanuts. read more

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If I could give a zero or minus I would. No one bothers to greet you and r talk to you. I have food allergy and it wasn't pulling up on screen. I finally had to ask for help for a gluten free bun. They didn't have a clue and seemed I was bothering them. It is already frustrating flying but trying to find food traveling sucks. This place made me want to cry with frustration. If you are one of the only places that has GF then have it. Or at least try and not treat customers as if they are a bother. read more

Ate at DFW Shake shack today and we had a very nice interaction with Alice. She was very nice and helpful. The food was good and the service was quick. read more

I was headed to my gate and was happy to spot a Shake Shack at DFW. If you know me, you know I LOVE Shake Shack! Big fan, huge! I obviously had to grab a bite for lunch before I boarded. The reviews for this location seem like a mixed bag, and it totally makes sense to me. There was something definitely a tad bit... off, if you will. I couldn't exactly put my finger on it but you know airport Shake Shacks can be hit or miss. I ordered quickly, no line. My usual Smoke Shack single, with an order of cheese fries. The wait time was on par with Shack Shack wait times I suppose, maybe it felt longer because I'd flown in on a 145a flight and was flying home on a 3p flight - I'm sure I thought I was hungrier than usual after morning meetings and not a thing to eat since I landed at 645a. When Nikki said "he can tell I ain't missing no meals" she wrote that just for me. This girl was h u n g r y. My burger tasted great, as per the usual. I don't love that the cheese was at first missing, I then asked why they weren't cheese fries and was handed a cheese cup (standard to go style if I can recall) on the side rather than on the fries. Feels more like an order of fries with a side of cheese sauce which just doesn't feel like cheese fries if you catch my drift. All in all, it was fine but it is a little different - wasn't terrible, just felt a little off but the food was fine. If you've never had Shake Shack before, I'll be the first to say an airport location is not typically a good representation of their offerings. I adore them, and would highly suggest checking out a regular location and not writing them off if you had a bad experience here. Maybe Shake Shack just isn't the move here... there are a bunch of other spots to grab a bite, but at the end of the day it is all airport food to me since you're getting it at the airport. Dining area is shared with a few other places. Service was fine. Vibes were... missing. read more

In the middle of Terminal C at DFW. It's not like you have tons of choices for a burger under 10 bucks now days. But this is your place. The order was served within timely manner. The burger itself was pretty juicy. Not too bad. The seating area could use some cleaning. It's a 3.4 out of 5. read more

First time eating at one of these. Burger was good, but salty. Presentation Good chocolate shake Service - unremarkable read more

Shake Shack - The burger is laying on the cardboard. - Fast Food Near Me - Dallas, Texas

Decided to get a bite to eat since we had time to waste before our flight. Decided on the shake shack since we had it before but in a different location. Placed my order and stood around with all the others who were waiting for their names to be called to pick up their food. It had to be at least 15- 20 minutes later before my food actually arrived. Pretty slow for a fast food restaurant. Overall the food tasted pretty good. I love their fries which are the crinkle cut kind and the burger was good. Unfortunately the food is pretty over priced for just two meals, but I guess this is because it's in the airport. read more

I love the food here good customer service it's perfect for a quick dine in and go I got my food from Mathew the last time I was there he does an outstanding job if your ever leaving out of town this is a good stop. read more

Took me 25 minutes just to get a single frickin burger. TGIFridays would be quicker than this "fast food".

Service is poor. Always out of something, and they close early randomly. It's weird.

After a flight from Reno with a 3-hour layover at Dallas I decided to try Shake Shack. Service was friendly. I did find it odd that they were closing at 5pm at one of the busiest airports in the US but their shake machine was broken so maybe thats why I tried the double smoke burger. Double cheeseburger with bacon and pickled red peppers. Beef quality was excellent. Peppers tasted a bit too vinegary. Fries were crinkle cut and ok A very good burger but I've definitely had better. read more

Shake Shack - Fries - Fast Food Near Me - Dallas, Texas

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A last minute unexpected trip finds me in DFW in the middle of the day on my way to IL. I'm not sure if it's the fact I haven't eaten for two days or if SS is just that good. With my nerves in a knot I finally was starving when I landed at DFW this AM. The SS was right next to the gate I exited from. The bun was fresh and buttery. The veggies were fresh too. The cheeseburger has that crispy edge yummy crunch that I haven't found on a burger in a long time. I would have loved some more shack sauce but for my first time and in an airport I thought the burger was great. read more

Shake Shack - Fast Food Near Me - Dallas, Texas

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The restaurant is located at the Dallas Forth Worth Airport at the C terminal. The small and fine print menu made it really hard to read. (No images of the burgers make you guess what's on the menu and this is why customers take more time to order). If you are a new customer you can order a Classic burger, Shroom Burger, Smokeshack Cheeseburger, chicken sandwich, fries and shakes. I found the items a little overpriced but all the other restaurants had bigger lines. Only one register was open during my visit. I ordered the chicken sandwich which costed me a little less than $8. (Just the sandwich). The chicken was tasty and savory and the veggies on it were fresh. No packaging available for a to go item. My burger had no wrapping, served on an open box. The staff was friendly but the waiting time was over fifteen minutes. read more

Shake Shack - Fast Food Near Me - Dallas, Texas

I really wanted to give this place a try cause I've heard about it over the years. But the lady working the counter at 10:55 AM on June 2, dissuaded pretty much everybody online. Curr, totally uninterested in being there, why would they ever hire this person? Absolutely awful. She put off an air of "I don't wanna be here so I'm gonna make your life miserable with me". Goodbye shake shack. Probably forever. read more

Service extremely slow; staff was just taking it easy on a busy travel day with many people waiting. Waited 20 minutes for a chocolate shake. The shake was just so-so. Do not recommend. read more

I fly through DFW all the time and I love to stop by Shake Shack on my connecting flight, but this is the second time I order from the Kiosk only for the crew to serve 20 people I see going through the regular line. On this visit I had to ask about my order before they filled it. Food is great, but service is terrible. read more

This shake shack is usually pretty quick and always good. While it isn't as good as the Shake Shack locations outside of the airport, it is a consistent choice when traveling. read more

Horrible. This took an hour to come out. Literally, no exaggeration. Chocolate shake tastes like HEB chocolate syrup and vanilla ice cream. There is WAY better shakes out there and that's literally their name. "Shake Shack". Shouldn't the shakes be the star of the show? I guess not. I ordered avocado bacon chicken with the avocado and bacon on the side. A whole hour later, it showed up in a paper bag looking like they just scooped it off the sandwich and into a bag. Disgusting. The avocado was warm and gross, covered in mayo. Do NOT eat here. Find somewhere else. read more

Shake Shack - avocado and bacon in the paper bag - Fast Food Near Me - Dallas, Texas

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This is the absolute worst burger in terms of price to quality. It is nothing like the pics. Small, stupid, and they should be ashamed of charging $15-$20 for what we ate there. Never ever ever ever ever ever again. read more

Just passing through Shake Shack looked like a good spot to grab lunch before our next flight, and it was. I was definitely interested in trying it for only my second time. The menu at this Shake Shack was pretty short. I have since looked at the menu on their corporate website and it is also short. If the approach is to focus on doing a few things very well, they succeeded for our visit. My lunch was their Shack Burger with a side of Cheese Fries. While the burger was a bit small for me, it was really good with a well cooked patty. I liked their signature mayo based sauce. I'd recommend their double burger if you have a good appetite. The cheese fries were also good. I decided to use the separate cheese sauce as a dipping sauce instead of pouring it over the fries, which worked well until it cooled down and got thicker. We all decided this was a very good airport food choice. read more

Shake Shack - Shack Burger w/Cheese Fries - Fast Food Near Me - Dallas, Texas

Incredibly rude! Food was good but that's because it's shake shack. Service was terrible - ignored for almost 10 minutes even though all I ordered was fries. Went up to the counter to ask about my order since many people had been given their orders at this point - said "excuse me -" and was completely ignored. Then once I was finally given the opportunity to speak to a worker, she rolled her eyes and threw the bag at me. Just so unnecessary. read more

Picked this place since I wanted a smaller bit before my flight. I would have been better off with the bagel place nearby. The burger tasted only of salt, it was inedible. The fries were good, only because I was starving. The fries were just frozen crinkle cut but edible. read more