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Sewell Direct

3.0 (2 reviews)
Closed • 7:00 am - 6:00 pm

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Best Buy Orem - Black friday deal. Sold out 5 days before Black Friday!

Best Buy Orem

(94 reviews)

$$

Recently had a Pioneer CarPlay installed at Best Buy by their Auto Tech Matthew, and I had a great…read moreexperience. He was very knowledgeable and efficient, getting everything set up in about an hour. When my phone was causing the CarPlay to glitch, he was very friendly and helped me troubleshoot until we got it working again. He was also reassuring and had great attention to detail, he was careful not to scratch my dashboard (something I was worried about) and the installation looks 100% professional. He even noticed one of my door speakers was going out and went out of his way to tune them a bit and recommend an affordable replacement on eBay. Instead of trying to sell me on something unnecessary, he gave me some pointers on how I could install it myself and save some money. It's always nice to find someone who genuinely puts the customer first like that. Really left a great impression and meant a lot. Matthew is definitely the guy to see if you need any car work done here!

I have always loved this Best Buy, but am frustrated. My 4 month old Lenovo laptop had a defective…read morepower switch which is a well known defect. Geek squad said it would be fixed at no charge. It was under warranty and I purchased Total Protection. GS chat subsequently advised me that I had dropped the laptop and had to pay for the repair. I absolutely did not drop my laptop! Chat rep advised me that Lenovo has a tech who is an expert in drop detection! How frustrated would you be knowing you hadn't dropped your laptop yet they argue that you did! I approved the charge and advised I would be disputing this after the fact and he ended the chat. I've bought 15-20 computers here in the past 5 years for multiple businesses. After approving the repair I was advised the parts are on back order so I went to PC Laptops and bought a new one. Best Buy just lost a great customer who spends more than the average! Was it worth questioning my integrity? Brick and mortar is disappearing and a good business knows they can't lose good customers! I have a Lenovo laptop for sale now!

Revo Technologies - PC on display at Revo Technologies.

Revo Technologies

(27 reviews)

$$

Had some issues with a rebuild. They diagnosed a faulty motherboard within a day. I took it home…read moreand screwed up and lost hope that more was busted they again took a look at it and called within an hour that they had fixed it for me. Love these guys for being quick proactive and incredibly friendly. Chris even called me after hours to let me know it was ready to come home the next day real stand up guy if you ask me!

If you read my prior reviews, you'll see that REVO Technologies is my go-to venue for all things…read morecomputer-related. It's been that way for roughly 20 years...even before REVO started as a spin-off from "Software & More" there in Holliday. The PC consultant there from Software & More, Jerry, who helped build us our first custom desktop back in the early 2000s started his own company in Cottonwood Heights called REVO Technologies when S&M went out of business. We purchased our second gaming/workstation "Stryker" desktop from him eight years ago...AND a 17" "Falcon" gaming desktop as well for my personal use. Despite a few glitches/bugs here and there, both of these last two PCs have been performing admirably...as we've continued to patronize REVO for upgrades, repair, and tuning. The most recent purchase last week was for my wife's "Stryker" desktop which needed some Win10 tweaks due to some mistakes I made last spring with User Account Control and administrative privileges... oops. I dropped the desktop off with Chris - the repair tech - on Monday last week and by late afternoon he had it finished, updated, cleaned, and working like a top! I paid for the diagnostics/repair ($70) and the tuning/cleaning service ($70) which eliminated all of the nasty dust that had collected on the inside of the tower case. Yuk...but money well spent! We got it back home and the new Canon MF753Cdw color Laserjet All-in-One printer drivers installed perfectly. My wife is back in business! Woo-hoo. As in the past, excellent service from Jerry, Chris, and the pros at REVO. Well done, and again Five Stars for responsive and accurate service.

Sewell Direct - computers - Updated May 2026

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