Dave is awesome! Excellent service. He was quick to return calls and emails and knew how to use…read morewhat we were looking at and appreciated his tips.

I have been a customer for over 20 years. It's all good unless you have a problem and need warranty…read moreservice. It's been over a month. I call daily and get a machine or get transferred to a machine and no call backs. Sales associates are great, the appliances are good and at good prices. There seem to be no service after they have your money.

I was very impressed by their honesty and willingness to consult before we scheduled an…read moreappointment. My fridge died on a Saturday morning, he texted me on Sunday to set an appointment, but then over text asked me some questions like how old it was and what sounds it was making. He told me that my fridge was old enough that it would probably be cheaper to just replace it, and offered to cancel our newly-made appointment. It has been a long time since I have worked with someone willing to be up front and help me instead of actively seeking to charge me for the slightest amount of their time. Thank you!!!

I have used Smart Appliance Service a couple of times. This is a owner/operator business. Luis is…read morehonest and fair. He fixed my fridge and gave my stove new life. I trust Smart Appliance Service and will call them first whenever I need appliance repairs.

Sterling fixed my fridge and helped me repair an item on my dish washer. 5 stars for great service.read more

I have dealt with Sterling Appliance for 20 years and every time he has always been here at the…read moreappointment on time. Over the twenty years he has fixed every problem I have had without having to come back.

I only leave five star reviews when it's warranted, and this certainly fits the bill. We were…read morehaving an issue with our LG washer so I requested quotes on Yelp. Lourie from L&K Appliance Repair was the first to contact me directly and, even though it was a Sunday morning, she asked me to call her to talk through the likely issues, rather than just scheduling a Service call. Lourie was extremely knowledgeable and, upon answering a few of her questions, we came to the conclusion that the repair would cost more than replacing the washer itself. It's increasingly rare to find a company that is willing to put customer service ahead of profit and help someone avoid throwing good money after bad. I would highly recommend Lourie and L&K Appliance Repair to anyone, and we will certainly be using them the next time we have, any type of appliance issue.

My washer stopped, full of clothes and water, right before the spin cycle just after business hours…read moreand I was on a tight schedule to get all my family's loads washed before traveling so we could pack. Found L&K on yelp and tried calling, even though I didn't expect an answer after hours. But Lori answered and said she was in my area and said she'd swing by. I explained the problem, she said what she thought it probably was on the phone and said it's an easy fix. When she got here, she took a look, found the problem right away, put in a temporary fix so the machine would work for me, and said she would get the part it needed ordered and meet me back here after our trip. Her quote was very affordable. I was so happy that she was willing to just swing by and help me out so that I could get back to the pre-packing laundry that was so needed. I don't feel like most people these days are willing to just help a stranger out like she did, especially after business hours, but she was great!

Our fridge was not cooling properly, so I first tried calling Appliance by Paul, who I usually call…read morefirst for appliances, but they said they did not work on GE fridges. Bummer! I researched around and found Forever Appliance. I'm happy to say that the fridge was repaired by Todd, and now I have 2 great companies to call for problems in the future! Todd was knowledgeable and professional, and I highly recommend this company.

WOW - worst service I've ever experienced…read more If you have a schedule to follow, don't plan on it with this company. They have now missed 3 appointments with me where I have cancelled half a day's work to be available for them, and they're blaming me. READ ON, because it really gets funny with how stupid this person who answers the phone thinks I am. 1st - we had an appointment for our stove to be looked at almost a month ago, and they missed the first appointment we had scheduled on the books because they said we didn't reply to a text message that they never sent. So we had to rebook our first appointment. 2nd - we booked an appointment for last week to install the part, and when I waited around and called at the end of my time window, I was told that the owner had some emergency and they tried contacting me via text and phone call, but I didn't respond. When I asked what number they called & texted from, they gave me 2 phone numbers. I looked them both in my phone call and text history over the past month, and there is nothing there from them. Thinking maybe they had my number wrong, I verified they had it correct, and they did have my phone number. So I booked an appointment for today, in the morning time so I can get to work this afternoon, and confirmed it and added the time to my calendar last week while on the phone with them to make sure we didn't miss it. Today comes and no one shows up. So I call the company, and the same lady answered from last time, again tells me it's my fault they missed their appointment. NOW GET THIS She told me I didn't respond to messages to confirm. I confirmed while on the phone last week with her. But also to prove my point, I asked her to confirm when she sent the message because I'm not seeing them on my phone at all, yet again. She said, "it's her personal phone she sent them from and she deletes them right after sending them so she can't tell me when she sent me the messages. EVEN FUNNIER She told me that someone showed up at my door last Friday to fix the stove and I wasn't there. I didn't have an appointment last Friday, I had an appointment for today, and she's acting like I missed my appointment last Friday when she's agreeing with me that I didn't have an appointment last week, but had 1 for today. She then accused me of not responding to messages and that's why they showed up last Friday at random. Because they had an appointment cancellation, so they tried showing up here, and because I wasn't here at a time I did NOT have an appointment for, it's somehow my fault I missed them. Again, I asked her to tell me dates and times she sent messages and called, because they're not on my phone history, and she can't give me dates and times at all. So now here I sit with my stove still broken 3 weeks after our initial appointment, and I'm going to find another company to come fix my stove.

In the end, it was not a hardware problem. That's embarrassing. Despite using less detergent, we…read morewere getting a leak of water from the washer. Apparently, detergents were made even more concentrated at the beginning of the pandemic. Go figure. This cause extra suds and issues. The impressive thing was the way Dakota went through the details. Showing the not easily visible water marks showing where the water came from and what could have caused it. That and a more general discussion on our other kitchen appliances was easily worth what I had to pay to get the information. As one of only two LG certified repair shops locally, it was good to see the caliber of people at Bill's in case I need to use them again. They had an appointment available in a reasonable time and we were called when Dakota was coming. It was right near the start time they had quoted me.

I don't usually write reviews, but my experience with Bill's Appliance Service was so…read moredisappointing, I feel the need to share it. From the start, this company has been a nightmare to deal with. They repeatedly canceled appointments at the last minute, often with no explanation or warning. Each time I tried to reschedule, I was either pushed out weeks or given vague time windows that were also later canceled. There's only one technician, and it's clear they're overwhelmed, but that still doesn't justify how rude and unprofessional the phone staff are. When I expressed my understandable frustration over yet another cancellation, they actually told me I was "not being respectful." Really? What happened to listening to your customers and understanding their point of view? It's clear they don't care about their customers at all--no accountability, no apology, just defensiveness and attitude. I later checked their reviews (wish I had done it sooner) and saw nothing but 1-star ratings. It's honestly no surprise. If you value your time, your money, and basic respect, avoid Bill's Appliance Service at all costs.

I had to call them about an faulty LG fridge and they told me how to navigate LG's customer service…read moreand get an APN number which is the approval for them to order and install the part. They did more than what was expected and LG, much less.

They were sent by Landmark Home Warranty to fix my dishwasher. The tech knew nothing about my Bosch…read moredishwasher and was constantly looking up "how to fix a Bosch" on his phone while in my home. Once the repair part arrived it was installed and the dishwasher still didn't work. The tech told me that this part has a habit of dying and being un-fixable and that he was submitting the claim to Landmark for a new dishwasher. That was 2 weeks ago. Landmark states that I don't need a new washer and that they ordered the wrong part (apparently, at least that's what I was told) and now my new partS (yes, that's plural, one part has turned into multiple parts) are on order... I've been with out a dishwasher for four weeks because this company and Landmark Home Warranty can't communicate or get their stories straight.

Staffs are really friendly and they know tractors. They had 3 different brand of tractors- TYM, LS…read moreand Bad Boy tractors. I personally like the red ones. They been with me through ups and downs (mostly ups) with my tractor. Nevertheless, I love that these guys stand behind me to help.

I have worked with a lot of dealers in my life, out of state/local, used cars, new cars, specialty…read morecars you name it but I have not once every worked with a dealer as great at hobby tractor. The sales man was not just a sales man he genuinely cares and was so knowledgable, he even called me days after to make sure my new LC tractor was working out for me and give me pointers. I will keep giving them my business and highly recommend them. let me just finish by saying free shipping and next day delivery!