1. Ideal Kitchen & Bath

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Orem, UT

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Ideal Kitchen & Bath

2.0 (1 review)
Open • 8:00 am - 6:00 pm

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6 years ago

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Cutlery Corner

Cutlery Corner

(10 reviews)

$$

Found this place on Google. I just bought a new knife, and I wanted it sharpened and wasn't sure…read morewhere to get it done. I walked in, and the owner had the knife back out to me and sharpened within 2 minutes for $4. He also gave me a bunch of great advice on how to care for a carbon steel blade. Really nice guy, and it helped that he had a big, shaggy, cute dog that liked to be petted in the lobby. Great service, nice owner, highly recommend. Will go back. 10/10

Bought a $400 Benchmade switchblade from this place a few months ago and when I bought it they told…read moreme it had a lifetime warranty, and that if I had any issue or anything I can bring it back whenever. Which is the main reason I bought it. A couple days ago the spring stopped working and the blade just stayed inside so I went back today to see what they could do about it. Right away the guy tells me "there's no way you bought this from us" and then says "show me where we have this". So I literally walk over to their shelf and show him the same knife sitting there. Then he starts questioning if my knife is even real, which obviously pissed me off considering I bought the knife from them. Instead of trying to look up the purchase or actually help me, he tells me he isn't going to get to it today and maybe he'll look at it Monday. Then he has me write down my name and number and starts saying "we aren't the guarantor" and "we'll see what we'll do when we open it up". I told him it felt like he was just trying to wash his hands of the issue and he got mad and started talking to me in a pissed off tone. At that point I wasn't leaving my $400 knife there so I asked for it back, and as I'm leaving he tells me "good luck". Absolutely terrible way to treat a customer. You guys sold me the knife, you guys told me it had a lifetime warranty, and now that something actually broke suddenly "there's no way" I bought it there and you're questioning if it's even real. Look through your sales records, I'm sure you can find the purchase. I spent $400 here and this is how I get treated when I come back with an issue. Definitely won't be buying anything from this place again. DO NOT GO HERE, UNLESS YOU WANT TO BE TREATED LIKE GARBAGE

Whitewater Kitchen and Bath - Weird vertical seem instead of a horizontal one

Whitewater Kitchen and Bath

(14 reviews)

We call Whitewater every time we have a new project in our home. Their product selection is by far…read moresome of the very best we've seen! You could say our kitchen was a "Whitewater Showroom", as we have used their Countertops, Backsplashes, Sink and Sink Fixtures. The salesmen who did our work was very knowledgeable and by the time he finished with our kitchen, it seemed he was part of the family! Very personable. We are currently looking at some of their shower surrounds! So many to choose from, but we're narrowing it down to the "final answer" soon! I would highly recommend them for any Bath or Kitchen project!

Whitewater Cultured Marble showers Overall Rating 5/10…read moreI've been living with the product for 2 weeks, and here is my honest review Master Bath. 9.5 /10 Pros: Easy to clean, looks nice and isn't cold like stone would be. The seams were done evenly and spaced to match the doors. I love the symmetry. Cons: you get water on the floor every time you use it, there is no way to completely close the doors. But not a huge issue if you are ok with wiping it up every shower. Kids shower. 5/10 Pros: the glass enclosure does a good job keeping the water in. Simple, timeless look Cons: If I'm honest, I regret this shower. I wish I hadn't used cultured marble. It looks terrible for the money we spent. First the seem wasn't installed horizontally to hide it. Instead they opted to put the seem vertically right down the middle of the shower wall. It looks cheap and reminds you of a mobile home shower. This is very frustrating because cultured marble was more than the real tile shower would have been. We went with cultured marble hoping it would clean up better than tile and grout, but didn't anticipate it looking so cheap. Second, the seem wasn't cleaned well, the glue they used is smeared on the outside of the seem and is already collecting dirt. I have tried removing it with goo gone, acetone and tile cleaner. Nothing has worked. So the seem gets more and more pronounced every time my kids shower. Third, there are chips in the material around the floor. The installers didn't try to fill them in, they were just left to collect dirt. Last, (this is just a preference ) I wouldn't recommend the plain, white floor. The white floor has just enough texture to capture dirt and already looks dingy. It'll require a lot more cleaning, I wish I had picked a color for the floor. Installation: 3/10 This is the hardest part of working with this company. From the moment you pick your colors and give them money you are over 2 months before the shower is done- so plan on not having a shower during this time. You have several steps: Step 1. They come measure the shower and order your pan/walls. Then they text you to schedule the next step 2-3 weeks later. Step 2. Installation of floor pan and walls Be sure to check if a pan inspection is required- we had to do this step in 2 parts because of the inspection. Each piece was 3 weeks apart. Once finished, they text you to schedule the next step, 2-3 weeks later. Step 3. Measure for glass. Then they text you to schedule the next step, 2-3 weeks out. Step 4. Install glass. Each step takes 2-3 weeks to schedule. They do not schedule a single step ahead of time (so you won't get the walls in and have the glass measured the next day) Each step has to be completed to schedule the next step, it was so frustrating! We started on October 1st and finished the install December 17 (12 weeks later) The second problem with install is the mess they made. I had to repair the ceilings and walls after they had finished due to scratches and dents. They also don't clean up when they finish. You are cleaning the glass, the panels, the floor; everything when they are done. They get caulk all around the unit so remove any trim etc. you don't want the caulk on . It is about 1/2 inch and isn't a clean line. I spent a couple hours removing product from my wood floors and repairing and repainting. This is a small issue and it wouldn't have bothered me very much, if I wasn't already frustrated it took 12 weeks to install.

Shade Home and Garden

Shade Home and Garden

(17 reviews)

$

This place was super cute and aesthetic. As a first time planter, I decided to come here to get my…read moreplants. I had previously called and asked which plants would be the most suitable for beginners. (They are very responsive on the phone, which is great!) They told me that there will be people who could help me out at the store. Yet, when I arrived nobody greeted or helped out. When I asked for tips from two workers, they said they were not sure. So, I had to walk around to ask different workers. I was quite disappointed with the help and knowledge of the workers. As I was mainly looking at house plants, I must say that I was quite disappointed with some of the plants that I was previously eyeing. There were leaves that were broken off and wilting. Yet, I also managed to find other plants that looked so pretty! I love the selection of the pots and think that they are a good price in comparison to other online stores. I loved how they also helped me repot my plants for free as I purchased the pot AND the plant from the store (their requirement for free potting).

This plant nursery has very pretty scenery like sun river garden, lots of plants to pick from. But…read morethat being said it looks like they don't maintain their plants because I saw a lot of dead trees, sick plants and plants of dire need of dead heading. when I did find pretty plants they didn't have a price on it. Some plants did and a lot did not. There were no workers to be found. It was like a ghost town. when I did find the price of the plants they over charged. I go to plant nurseries all over Utah and can find the same plants for half the cost and way more healthy. Shades used to be way better maintained but every time I've stopped by it seems like are becoming less and less maintained. I use to brag about this place but after today I just won't be back until they start to be organized, maintain their plants and have more affordable pricing. They are pricing out their customers.

Ideal Kitchen & Bath - kitchenandbath - Updated November 2026

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