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K-Tec

5.0 (3 reviews)
Ultra High-EndKitchen & Bath

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Whitewater Kitchen and Bath - Weird vertical seem instead of a horizontal one

Whitewater Kitchen and Bath

(14 reviews)

Whitewater Cultured Marble showers Overall Rating 5/10…read moreI've been living with the product for 2 weeks, and here is my honest review Master Bath. 9.5 /10 Pros: Easy to clean, looks nice and isn't cold like stone would be. The seams were done evenly and spaced to match the doors. I love the symmetry. Cons: you get water on the floor every time you use it, there is no way to completely close the doors. But not a huge issue if you are ok with wiping it up every shower. Kids shower. 5/10 Pros: the glass enclosure does a good job keeping the water in. Simple, timeless look Cons: If I'm honest, I regret this shower. I wish I hadn't used cultured marble. It looks terrible for the money we spent. First the seem wasn't installed horizontally to hide it. Instead they opted to put the seem vertically right down the middle of the shower wall. It looks cheap and reminds you of a mobile home shower. This is very frustrating because cultured marble was more than the real tile shower would have been. We went with cultured marble hoping it would clean up better than tile and grout, but didn't anticipate it looking so cheap. Second, the seem wasn't cleaned well, the glue they used is smeared on the outside of the seem and is already collecting dirt. I have tried removing it with goo gone, acetone and tile cleaner. Nothing has worked. So the seem gets more and more pronounced every time my kids shower. Third, there are chips in the material around the floor. The installers didn't try to fill them in, they were just left to collect dirt. Last, (this is just a preference ) I wouldn't recommend the plain, white floor. The white floor has just enough texture to capture dirt and already looks dingy. It'll require a lot more cleaning, I wish I had picked a color for the floor. Installation: 3/10 This is the hardest part of working with this company. From the moment you pick your colors and give them money you are over 2 months before the shower is done- so plan on not having a shower during this time. You have several steps: Step 1. They come measure the shower and order your pan/walls. Then they text you to schedule the next step 2-3 weeks later. Step 2. Installation of floor pan and walls Be sure to check if a pan inspection is required- we had to do this step in 2 parts because of the inspection. Each piece was 3 weeks apart. Once finished, they text you to schedule the next step, 2-3 weeks later. Step 3. Measure for glass. Then they text you to schedule the next step, 2-3 weeks out. Step 4. Install glass. Each step takes 2-3 weeks to schedule. They do not schedule a single step ahead of time (so you won't get the walls in and have the glass measured the next day) Each step has to be completed to schedule the next step, it was so frustrating! We started on October 1st and finished the install December 17 (12 weeks later) The second problem with install is the mess they made. I had to repair the ceilings and walls after they had finished due to scratches and dents. They also don't clean up when they finish. You are cleaning the glass, the panels, the floor; everything when they are done. They get caulk all around the unit so remove any trim etc. you don't want the caulk on . It is about 1/2 inch and isn't a clean line. I spent a couple hours removing product from my wood floors and repairing and repainting. This is a small issue and it wouldn't have bothered me very much, if I wasn't already frustrated it took 12 weeks to install.

Disappointed in service when it came to the install of our shower. They came as promised the first…read moreday but the 2nd day they didn't show up because of truck issues. After I called I found out there were actually 2 installers that were supposed to come together. Couldn't the other installer drive???? Also I took a day off work just to be there--for nothing.

K-Tec - kitchenandbath - Updated May 2026

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