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Artisan Hardware

3.8 (13 reviews)
Closed • 9:00 am - 5:00 pm

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Lowe’s

Lowe’s

(20 reviews)

The location is convenient and the lines are never long. I can usually find someone to help when I…read moreneed. However, I have been super disappointed in the flooring department. We scheduled a measure and install, and ordered the flooring and suggested underlayment. Our installers arrived and let us know that the wrong underlayment had been chosen by the flooring department, and had to charge new underlayment to our card. They then had pulled up nearly all of the flooring before they noticed a drain that was visible before the removal. It had been missed during the measurement, and our installers informed us that they would be unable to install the flooring we had ordered in that location. They installed the flooring up to that drain, and let us know we would need to install the rest on our own and get a refund for labor, or choose a different flooring that they would come to install a few weeks later. It was a rental property, so we needed the flooring done ASAP, so we chose to finish installing it ourselves. It took two days, and purchasing several tools to complete the project on our own, but we were glad to have it done. I called the following Monday to discuss the refund of the incorrect underlayment and labor charges, and was sent on a wild goose chase of different numbers to call to get it fixed. We were ultimately told by Carla in flooring that she would be the one to process the refund. We have called half a dozen times, with no refund, and at this point I have given up on trying. Definitely will not go through their install program again.

WOW!! My wife and I went into Lowe's in Spanish Fork to purchase an above range microwave. We…read moreweren't there to look. We were there to BUY. We waited at the appliance area for a bit after looking at models and finally a clerk comes in. He goes and sits (he was actually in a wheelchair) at the appliance desk. I ask him, is there someone that can help us with a microwave? He says he can and follows me over to the aisle. He asks if I had one picked out. I tell him I have questions first. I ask my first question and look back at him and he's looking at his phone. I repeat the question and he answers me while looking at his phone. I ask the next question and he is still on his phone. By now I'm done, so we left.

Ace Hardware Of Provo

Ace Hardware Of Provo

(18 reviews)

I placed an order online because it said that it had an item in stock and could be available in 15…read moreminutes. Turns out, it was not in stock. When I immediately canceled the order because I needed it that day, I was still charged. I tried contacting support, waited forever, to then have the agent pretend not to hear me then hang up. Only shop here if you want them to rob you.

I had to pop in really quickly while out running errands, and only a hardware store would do. I…read moreneeded garbage bags, and the last time I grabbed them from the grocery store, I got the wrong size, and they wouldn't stretch over the mouth of the big garbage can I had. Indeed, it was square peg into round hole territory. So even though they surely have the right size at a grocery store, and even though there is a grocery store in this same strip mall development, I popped in to Ace. It's a smaller store, but still has all of the home basics for hardware. I prefer these place much more over massive warehouse big boxes, but the truth of the matter is that the big boxes have much more room for all kinds of items that Ace just can't carry. But garbage bags, they've got. Basic tools, paint, hardware, fasteners, garden supplies -- it's all here. I forget how country Ace can be as well; you can get a Red Ryder pellet gun at this spot. It's like hardware store meets farm & tack. A throwback to old school Provo. This development is always a bustlin' with some restaurants, grocery and hardware. That makes it super convenient, but also super busy. That's good news for Ace. I hope they're around for a while.

Artisan Hardware - hardware - Updated May 2026

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