I worked with RWK Construction for my basement remodel and had such a great experience--especially…read morethanks to Claudio, the project manager. He was very professional, always available to answer my questions, and offered great suggestions whenever I wasn't sure what to do. He followed up consistently and made the whole process feel smooth and manageable. I really felt like I could trust him and the company from start to finish. I also want to thank everyone involved in the project--from the crew who broke down walls and cleaned up, to the electricians, plumbers, and everyone else behind the scenes. You could tell they all cared about doing a good job, and it really shows in the final result. I'm so happy with how everything turned out and I'd absolutely work with RWK Construction again. I'll definitely be recommending them to friends and family.

Wow wow wow! RWK Construction finished our basement in around 4 months. I can't recommend them…read moreenough! The basement turned out beautiful with 2 bedrooms, 1 bathroom, under stair closet and a huge family room. It is everything we wanted. Claudio was our project manager and did an excellent job on communication, project management, and professionalism. Ryan Koller handled our billing and adjustments whenever we made changes. He was on top of it and I was always updated. This company is wonderful to work with!

BR Framing completed may whole kitchen including cabinets, drawers, broom closet and pantry area…read more They did a beautiful job. In addition, they installed cabinets in my laundry room and bathroom. I would recommend them for any cabinet job.

I Google Angie and 1st person who contacted me was Brian at cransten. I explained that my patio…read moredoor wouldn't close and the know had been damaged by me trying to open the door. I explained that the problem had to be resolved asap in order to secure my home. he quoted me $560.00 whi h he said included materials. also if less money he would adjust the cost. he made me give my credit card information and charged my bank account even before the work was done. Brian sent a guy named Adam who was absolutely kind, knowledgeable and professional. he shaved one door, had me go to Lowe's at my expense and buy sanding various papers new locks and bonded. total costs around $100. i callec brian before going to lowes and reminded him he quoted me the price which included everything. he said he must have not taken into account items that were not on hand. Adam was already working on the door. I spoke to Brian about why I was paying for the materials, he said that he always makes clients pay for their own stuff. what? Brian had already taken my money prior to the job without knowing exactly what needed to be done. sour taste is my mouth. i called other places afterwards and they said i had been taken advantage of. the job shouldn't have cost $560 plus $100 to have me go shopping for materials they should have had on hand. only good outcome was Adam was kind sanded the door so it would close and allow me to secure my home. I wouldn't recommend this business to anyone. The comments Trevor left me were totally untrue. I spoke with Brian not Trevor so he knows nothing about the situation. the job was expressed with certainly that they would know what was needed to fix the door to make it close. Bonds, at $30 va Bonds, at $30, different sizes of sanding paper with dispenser to put sandpaper on to sand. I asked Brian directly if door knows were included and he assured me they were. I had to leave my home with a stranger while I rounded up the items needed for the job. Brian quoted me for a French door however only one door had to be sanded down. price still should be adjusted. let me make it clear, Adam was a good guy and my door doesn't stick. however the locks aren't that easy to lock and he tried his best to get the lock to go smoothly. I also didn't appreciate the phone message after Trevor read my review. it was rude, and expecting me to change my review at your request isn't going to happen. I'm expecting some adjustments on the price as was promised.

we hired Cransten to do a remodel of our kitchen, master bath and floors in kitchen, dining room,…read moreliving room, stairs and upstairs den. The initial process was different then I had seen before with me going over the scope of work with a project manager on the phone and me sending pictures of the rooms and spaces that would be remodeled. Different isn't bad their process worked very well. before the work the contractor Robert Mettlach made an appointment to complete a walk through. Robert showed up early which was a pleasant surprise as most companies get there when they want. We eventually signed after a price was given. The billing process was simple. And several people from the company checked in with me each week to ensure we were happy and things were going good. A date was set to begin the demo and the project. Robert Mettlach actually asked us what time he could start and was incredibly thoughtful of us the entire length of the process. His plan was always with us in mind in order to inconvenience us as little as he possibly could. when the time was set for the work to begin Robert was again early patiently waiting to come to the door. He was early everyday and worked incredibly hard. His communication was constant throughout each work day to ensure we knew what his work plan was for the day, and gave us constant updates. He was absolutely a joy and pleasure to work with. He came to work every day happy and with an incredibly positive outlook on the project. Once the demo was complete he started the the work, and again continued the great communication of his plan which absolutely revolved around us being as comfortable as possible. Again he always arrived early and worked incredibly hard everyday. when it comes to Roberts work, he absolutely is the best and most knowledgeable contractor we have ever worked with. The quality of his work was incredible. I have seen a ton of handymen, but Robert's work was more than that. Robert is a true craftsmen and everything was perfect. His knowledge of flooring, drywall, plumbing , electrical, tile work and overall construction was something I have never seen before. This job would have taken any other contractor twice as long to complete and the quality would not of been half as nice. Robert Mettlach is a true professiona. Cransten was so easy to deal with. I will definitely call them for our next remodel and will definitely request Robert. We actually miss seeing him everyday.

The owner needs some help. After witnessing his meltdown on You Tube, I'm concerned. I think he…read moreneeds some mental health care, at the very least.

We had an excellent experience with Utah Basements this past year. They completed our unfinished…read morebasement with 2 bedrooms, large living area, exercise room, utility room, linen closet, under the stairs closet, and full bath. They were able to schedule us immediately once we received all the bids, and the project took roughly 9 weeks from start to final walkthrough. Utah Basements was the second highest bid received, partly because they did not do the flooring (which we got through RC Willey). Communicating with Todd was very convenient, and he responded quickly to text, email, and messages through the UBKB online client portal, where we formally documented design changes. Victor was on site most days and was extremely professional and very friendly. He answered all of our questions, gave helpful suggestions, and always contacted us when there was an issue or he needed direction. Once materials were in, the crew made fantastic progress framing, plumbing, and electrical. The rest of the process went very smoothly, with the minor exception that a bunch of paint touch ups were needed, but those were taken care of immediately. Overall we had a top-notch experience with Todd, Victor and UBKB, couldn't be happier with the final product, and would definitely recommend them if you need a basement finished!

This review is for the Accent Countertops in Reno,…read more Great team, respectful of my home, kind people. A job very well done! Called before arriving to ask if they could come early. They installed the kitchen countertops very professionally. They carried in my new cast iron sink (very heavy - 100 lbs!) and set the sink. They cleaned up after themselves and were very congenial. Highly recommend!

Was suppose to have an interview with them. They fail to properly confirm that they rescheduled…read morefor a different time. Told me to come back later the day but when I asked if another day is fine they ghosted me. Would never use their service after that huge disrespect and lazyness from them. By looking at other reviews I'm glad I got position with a different company

Sales person Allan made many mistakes from the initial visit. He made promises about install…read moretimeline and what was going to happen during vinyl floor install which were not correct. Baseboards over promised (not going to break) and broken with no apologies. Horrible install experience. It has Been 6 weeks and it is still not right. We've asked for a corporate manager to contact us on 3 separate occasions. No call back. They have billed us and it is not done yet. Frustrating!!! Vinyl techs took 6 weeks to complete and salesperson was slow to get things resolved. Carpet techs left fingerprints all over our doors and walls. No apologies. No offer to clean. Carpet techs left old carpet pieces scattered all over the upstairs. Carpet techs were awful. They showed up a half day late making me take a 1/2 day off work. No call to tell us they were going to be late. Carpet on landing not cut under doors, but cut outside doors so you can see the room carpet in hallway. Very sloppy. Now, they won't send out the carpet installers to fix even though we've paid over $6,100. They refuse to make it right. I would never recommend this business again as things stand now.

Ogden's flooring gave me a pretty good deal on the carpet. The installers however left messes all…read moreover my house inside and out. From the wooden railing they took down being all over my house in broken shards of wood to carpet shreds left in every nook and cranny! Not to mention their Gatorade bottles, Sprite cans and water bottles I provided- they really couldn't find the trash can??? They left carpet padding prices all over the lawn and filled my trash can with the railing instead of hauling it off. Big fat negative on the cleanup for the install. They waited to be tipped saying they were done, the husband looked around at the mess and decided not to tip. Our last installers were tipped $200 for one small shower remodel, it goes to say maybe clean up after yourself?

While other customers have had positive and satisfying experiences with this vendor - our personal…read moresaga has been much different. Our review is solely based on what we have personally and individually gone through in utilizing this sub-contractor. We needed custom cabinets for two basement bathrooms on a new home build. MJ Design was recommended to us by the folks that did our granite countertops. We set an appointment, and Jared came out to our home for an initial visit. We identified our needs and shortly thereafter we received an initial quote. Much to our surprise, the price was well above our expectations, yet we felt like Jared's initial "sales pitch of being a perfectionist" and considering customer support & communication with the client" two of his highest priorities - we swallowed the bitter money pill and paid approximately $9,000 for two, bathroom cabinets.- signing the verbose and somewhat occluded work order/authorization (here, like pretty much every other homeowner we trusted in good faith that we not only would be taken care of, but more importantly we would have a credible voice in the event something went astray). During our initial design visit we unequivocally expressed and explained to Jared what specific stain we wanted on the cabinetry to the smaller bathroom. Jared assured us that he could produce what we requested. At no point did he provide either a sample or even a photo of what "ebony" stain would look like as a final product. Our primary requests where to ensure that the expensive walnut grain would be clearly seen through the stain - Once again we put our faith in him as the expert he proffered to be. When the cabinets arrived for installation - it was immediately apparent that there was a problem. While the larger bathroom cabinetry was fine, the smaller bathroom cabinet was stained a dark, pitch black and not in any form what we originally agreed upon. That same day and before any installation occurred, we notified Jared of the problem, we stated our preference - that the problem cabinet was not to be installed, that it be taken back to his shop and fixed as to what we expected/needed. His immediate response was to have all the cabinets installed and we "could work things out later", so once again - with concern now growing, we allowed for the installers to do their job. What followed as one might identify as a "remedial effort at reaching an acceptable solution" instantaneously decomposed into overt events of "doubling down and falling back on what was requested per the work order/authorization" - now days after the installation had occurred Jared produced a definition of "ebony" a definition which was unknown to us when ordering - as a point of interest it was at this time that we found that the specific language found within his work order/authorization is crafted in such a unilateral manner that it leaves the customer without any significant legal recourse- should you elect to undergo a contract with this individual, it will be to your greatest benefit to read every single word in the fine print. This obvious a case of "Buyer Beware". Jared did come out to our house and see the problem for himself. At that time, he let us know that the outside panels of the cabinets would have to be made anew, and that he shouldered "part of the responsibility - during that specific conversation" (at no time did he identify or assign any additional expense for us). We were left with the expectation that the new cabinet panels would arrive shortly and be installed as per our original work order/contract. After his visit - we received an email for a change order and an additional $800.00 charge for the new cabinet panels. This is when we witnessed in fact what "perfectionism and customer support" truly mean in this venue. For two weeks we texted, called and emailed. In every single one of those communication platforms, we optimistically searched for a way to reach an acceptable solution (our intent has always been to help protect the brand name of those folks who take great pride in the quality of their trade). The few replies we received, unfortunately contained (once again) the same verbiage of "what was ordered" and the menace of possible additional costs that (according to the contract) he could, should he wish, bring forth. Just to further clarify, I am quoting his last email to us: "There is no use going back and forth, this will be my LAST email". How would you feel as a dissatisfied and frustrated customer? Home building is stressful enough without these gauntlets. How we wish that our experiences with MJ Design would have been different, the real irony is that they very well should have. M&B J Alpine, UT.

Jared came to my house and replaced two 21-year-old hinges on my kitchen cabinets that had worn out…read morefrom lots of use. He didn't charge me a cent. What great customer service. He also designed cabinets several years ago in my basement kitchen and did a great job!

I came to Ogdens because I wanted a local company that would stand behind the flooring I wanted…read more Was it a seamless process all the way through? No... but they absolutely communicated with me and kept me in the loop and explained everything. I am 100% satisfied that it was the best use of my money and time. Probably the very best part was their installer. Eye for detail and beautiful work on top of the most professional manner. He was a delight to have in our home. Showed up ON TIME every single day and finished almost exactly when he estimated he would. His name was Joe, and wow! No clue if they have a bunch of installers or not, but I would recommend Joe to my MOM.

Update: After we made contact we made contact with the owner, he replaced our floors…read more In Aug of 20 I accepted Ogden Flooring's bid even though they were not the cheapest option since they are "known through the community for having the best installers" (See pic) That was not my experience ! LVP is supposed to last 10-20 years. In less than a year, I had SEVERAL cracks in our new flooring. I requested this be repaired. As the cracked flooring was removed, large debris were found. The original installers did not clear the debris before installing. There were additional issues with the initial installation, & when I addressed them with Ogdens flooring the response was defensive. Examples- During floor prep, the guys removed the door stops. When they came slamming through the front door they made a hole in the wall. When this was later addressed they alluded to us that we were lying b/c their guys won't use the front door. We had to show them our doorbell camera footage to prove it! Installation was not done on time. We had to move in mid-project with me 6m pregnant & 3 young children in the house, they did not clean at the end of each day. They left exposed nails & power tools/saws out while there were children about. When the project was over (or so we assumed as several days had passed with no more workers but we weren't told anything) we called in. A pile of trash/sawdust was left in our garage. We were told that was normal and they were probably not done yet. We also had to call to request the trim pieces be installed. Amidst this, the dishwasher stopped working. Ogdens denied involvement, citing no reason to touch it. We sent them pictures of pieces of baseboard labeled by their workers with the words "Dishwasher" on the back. After having a tech out, it turns out the guys had disconnected the waterline and did not reconnect it. The removal of the baseboards left large indents all along the wall/ chips. To this I was told baseboards were not included in the fee. (see pic) The hard floor transition to carpet on the stairs is bunched and the seam is clearly visible. (see pic) The installer told me, "Well I'm not a carpet guy" When I addressed these issues, the manager had an answer for everything. We had to FIGHT for anything to be made "right" by sending pictures, rebutting, & having other techs visit. The ultimate solution- $150 credited back to us for the cost of the drywall & having the Dishwasher tech come out Present Day- So over 3 years, the lumps have turned to cracks, the repaired panels have peeled, places are scratched etc. These issues have to be addressed since we are selling. I went into the store with 2 requests: replace the damaged LVP panels & carpet 1 room ASAP. I summarized why I needed panel repairs for the 2nd manager. They estimated around $300 for the carpet; first pick got discontinued. The next option was higher quality at $700. The final choice, within the $300 range, would arrive in about a week. The manager said he'd measure it in 2 days. After measuring, he indicated it might be closer to $400 due to the larger room, but he'd send an official cost sheet via email soon. I stressed the timeline and requested a prompt install. 6 days later, this manager sent me a text asking if I remembered what carpet I had picked out! 3 days later I reached out to see if the carpet had been ordered & confirmed that the panels of LVP will be replaced as scheduled. The carpet hadn't been ordered. Ogden's LVP repairman told my husband that the panels were not installed correctly. Un-sanded seams and lingering debris were causing chipping and cracking, necessitating a complete floor replacement. He left saying he will contact his boss & we should expect a call. A few hours later I reached out. Our text conversation left me stunned.[see pic] As of yet there has been no resolution. After 2 separate installers have told Ogden's flooring directly that this was a bad install, no refund or replacement will be agreed to by them. They want me to use the original installers they fired to replace the damaged panels & let the rest be "someone else's problem"

The staff here are so helpful. We only went to get rock, but we ended up buying plants because the…read morestaff was willing to walk around and answer questions about the different types of plants. They are very knowledgeable and willing to help you understand what will work for your yard. They weren't rushed and gave us all the time we needed. The delivery guy is also amazing! He brought our rocks on the same day and he was willing to dump the rock in two different areas so we wouldn't have to shovel it. He was also very precise; he dumped the rock in our mow strip and barely got any in the road. This is a great, honest, good company. Highly recommend.

Vince is amazing and has a head full of wonderful information. I'm not going anywhere else!!read more