Whitewater Cultured Marble showers Overall Rating 5/10 I've been living with the product for 2 weeks, and here is my honest review Master Bath. 9.5 /10 Pros: Easy to clean, looks nice and isn't cold like stone would be. The seams were done evenly and spaced to match the doors. I love the symmetry. Cons: you get water on the floor every time you use it, there is no way to completely close the doors. But not a huge issue if you are ok with wiping it up every shower. Kids shower. 5/10 Pros: the glass enclosure does a good job keeping the water in. Simple, timeless look Cons: If I'm honest, I regret this shower. I wish I hadn't used cultured marble. It looks terrible for the money we spent. First the seem wasn't installed horizontally to hide it. Instead they opted to put the seem vertically right down the middle of the shower wall. It looks cheap and reminds you of a mobile home shower. This is very frustrating because cultured marble was more than the real tile shower would have been. We went with cultured marble hoping it would clean up better than tile and grout, but didn't anticipate it looking so cheap. Second, the seem wasn't cleaned well, the glue they used is smeared on the outside of the seem and is already collecting dirt. I have tried removing it with goo gone, acetone and tile cleaner. Nothing has worked. So the seem gets more and more pronounced every time my kids shower. Third, there are chips in the material around the floor. The installers didn't try to fill them in, they were just left to collect dirt. Last, (this is just a preference ) I wouldn't recommend the plain, white floor. The white floor has just enough texture to capture dirt and already looks dingy. It'll require a lot more cleaning, I wish I had picked a color for the floor. Installation: 3/10 This is the hardest part of working with this company. From the moment you pick your colors and give them money you are over 2 months before the shower is done- so plan on not having a shower during this time. You have several steps: Step 1. They come measure the shower and order your pan/walls. Then they text you to schedule the next step 2-3 weeks later. Step 2. Installation of floor pan and walls Be sure to check if a pan inspection is required- we had to do this step in 2 parts because of the inspection. Each piece was 3 weeks apart. Once finished, they text you to schedule the next step, 2-3 weeks later. Step 3. Measure for glass. Then they text you to schedule the next step, 2-3 weeks out. Step 4. Install glass. Each step takes 2-3 weeks to schedule. They do not schedule a single step ahead of time (so you won't get the walls in and have the glass measured the next day) Each step has to be completed to schedule the next step, it was so frustrating! We started on October 1st and finished the install December 17 (12 weeks later) The second problem with install is the mess they made. I had to repair the ceilings and walls after they had finished due to scratches and dents. They also don't clean up when they finish. You are cleaning the glass, the panels, the floor; everything when they are done. They get caulk all around the unit so remove any trim etc. you don't want the caulk on . It is about 1/2 inch and isn't a clean line. I spent a couple hours removing product from my wood floors and repairing and repainting. This is a small issue and it wouldn't have bothered me very much, if I wasn't already frustrated it took 12 weeks to install. read more

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Disappointed in service when it came to the install of our shower. They came as promised the first day but the 2nd day they didn't show up because of truck issues. After I called I found out there were actually 2 installers that were supposed to come together. Couldn't the other installer drive???? Also I took a day off work just to be there--for nothing. read more

Overall our experience with Whitewater was a good experience. We had a new shower surround put in our master bath in all white, floor to ceiling, including the ceiling above the shower. It took two days, which was expected. The installer was informative, very courteous, and did a great job on the install. If not for the lack of clear and timely communication on scheduling, I would have given them a five star rating. At the end of the day, we are very pleased with the upgrade, the ease of cleaning, and a job well done. read more

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Quick responses. Great price and quality glass. Got mirrors and shower glass for our house.

Whitewater delivers a great product at a reasonable price. No more grout lines to clean. No more mold formation. Installation was very professional and I'm very pleased with the final product. As an apartment owner, I'm putting Whitewater's product in my bathrooms whenever I do a remodel. read more

I needed the gasket replaced in my glass shower. The shower was originally installed by Whitewater so I called them to see if they could help. Within a few days, I had an appointment to take care of the issue. The serviceman was very courteous and quick and answered all my questions regarding the service. Thank you. read more

Whitewater installed a tub surround at my house. It is absolutely beautiful! I hope I can post photos of the completed work. So professional. Such high quality. It is so good looking. I'm glad I went with Whitewater quality rather than another choice. read more

I needed a shower pan installed quickly and cheaply. They gave me the best option and worked to finish the job quickly. I am very happy with the work and the price. read more

Whitewater did a great job installing my tub surround. They came in and quickly took care of my project. It looks beautiful and it was the right price too. Thanks! read more

We call Whitewater every time we have a new project in our home. Their product selection is by far some of the very best we've seen! You could say our kitchen was a "Whitewater Showroom", as we have used their Countertops, Backsplashes, Sink and Sink Fixtures. The salesmen who did our work was very knowledgeable and by the time he finished with our kitchen, it seemed he was part of the family! Very personable. We are currently looking at some of their shower surrounds! So many to choose from, but we're narrowing it down to the "final answer" soon! I would highly recommend them for any Bath or Kitchen project! read more

Great company with and awesome show room and friendly people wiling to help. They are not pushy and just want to help you decide on what you want. read more

Whitewater was very helpful and does good work. They installed my bathroom shower a year ago and it was very nice and still works great. I highly recommend them. read more

Used Whitewater throughout my new home in 2007. In visiting their showroom in 2007, they were rude and not helpful. Later, the bathroom sink started to crack due to their poor installation. Whitewater's repairman came out and could not repair their product. Whitewater bought cheap sinks out of China. They cannot replace the sink because of its odd size; no other sink works. Now, I need to replace the entire bathroom top and sinks. NEVER USE WHITEWATER! read more

The sales associate at WhiteWater has been very unprofessional and a headache to work with on our shower glass surround order. He texted me at one point with a dollar amount he said I still owed WhiteWater, which was super confusing because I had already paid them the half down he'd instructed me to. This new dollar amount wasn't even one I recognized as one he'd told me about before. I asked him what I still owed them for. I went searching through my payment records. Wasted my time. Then he texts back later and says, "Oh, wrong person." THEN he messed up big time on our shower glass surround order. And then he tried to blame it on me. Seriously?! I could not have been more clear with the guy on where we wanted to shower door placed (showed him in person where the door was to be and then followed up by providing multiple Pinterest picture examples). The shower installer was super nice about it (when they showed up with a glass surround and the door cut to be placed in a completely different spot) and apologized, then he told me The sales associate would be calling to apologize. The sales associate never called. They reordered the glass. It must have cost WhiteWater a fortune. Then the glass installers showed up a couple of weeks later to install the new glass (with no warning whatsoever from The sales associate) and said they'd be there for the next four hours. I had to cancel my appointments for that day and reschedule meetings, because these nice shower installers were here and ready and I just wanted my shower done! It's taken forever. So, yeah. Beyond frustrating. read more