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Bills Appliance Service

3.7 (3 reviews)
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Bill's Appliance Service

Bill's Appliance Service

(9 reviews)

We have had Dakota from Bill's Appliance Service out twice. A year ago Dakota and his boss went to…read moreexceptional efforts to try and repair our washer. In the end, the backbone was broken and it was not fixable. But they charged little compared to the effort made. This year the dryer started making a noise. We called. They came and immediately knew exactly what the problem was, had the part on hand, showed me the bad part, and had the machine working, all in about 20 minutes. I do not love paying a trip and diagnostic charge, but in the end, I am paying for their expertise and experience. I do not understand the experience of the other two reviewers. It is almost like they are talking about some other company. Warning: The phone number listed here is not correct for the real Bill's Appliance. YP has the same problem. The correct number is 801-423-2913.

I don't usually write reviews, but my experience with Bill's Appliance Service was so…read moredisappointing, I feel the need to share it. From the start, this company has been a nightmare to deal with. They repeatedly canceled appointments at the last minute. Each time I tried to reschedule, I was given vague time windows that were also later canceled. There's only one technician, and it's clear they're overwhelmed, but that still doesn't justify how rude and unprofessional the phone staff are. When I expressed my understandable frustration over yet another cancellation, they actually told me I was "not being respectful." Really? What happened to listening to your customers and understanding their point of view? It's clear they don't care about their customers at all--no accountability, no apology, just defensiveness and attitude. I later checked their reviews (wish I had done it sooner) and saw nothing but 1-star ratings. It's honestly no surprise. If you value your time, your money, and basic respect, avoid Bill's Appliance Service at all costs.

Bills Appliance Service - homeappliancerepair - Updated October 2026

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