Definitely a family operation. The tech that came out was one of the kids. He knew what was wrong…read morewith my dryer. Took apart the dryer without the need to move it from it's cubby. Went to get the part and repaired it in no time. I would be great if they carried the universal part on the truck and carried a cordless vacuum for cleanup. Pricing was fair-ish, a tad on the mid-high side IMO but not ripoff high. I would call them again.

TL;DR if you need your appliances repaired or looked at, give Lamar's Appliance Repair a call…read more I really appreciate that they were really easy to schedule time with and had a sense of urgency since we were dealing with a refrigerator repair. I realize this was lost revenue for Lamar's Appliance Repair, but I appreciate their honesty diagnosing the problem and being truthful that we were better off getting a new fridge instead of repairing it. Replacing the broken piece would have cost nearly as much as a new refrigerator, but that was also money they would not earn from us. I really appreciate that they looked up any possible warranty angle on the compressor as well. Like I said above, if you need an appliance service / repaired, give Lamar's Appliance Repair a try!

5 stars all around - first time customer, the fridge went out while I was on vacation. Scheduled…read moreonline and was surprised they had next day availability Austin arrived on time, quickly diagnosed the issue, what was covered under warranty and presented me with options. He was friendly and professional, didn't try to upsell anything. I opted to fix, but Austin didn't have the correct size of compressor. He made a call to a co- worker, Isaac, who had the correct and offered to drop it off. Thank you Isaac! Once we had the part, Austin installed and patiently waited sitting on the kitchen floor for it to be filled with coolant (I think that's what it was). Anyhoo, great experience and would not hesitate to use them again.

Thank you Troy! Awesome service and communication. I've had a great experience with this company.read more

Health did an awesome job on my riding mower. I have used them for several years. Dave and his team…read moreare fantastic!!! I highly recommend them.

Don't trust these guys. Ever since Kyson left the business in the hands of his subordinates its…read morebeen a downhill slide. They came to repair my riding mower and left me with a big oil spill on my asphalt driveway. There was no attempt to clean it up and they didn't even have the courtesy to let me know they did it. I called Kyson on it and someone came out and made a superficial attempt at a cleanup and failed. I'm left with a permanent reminder of their carelessness. I gave them a second chance and called again for a spring cleanup on the rider and push mower. "I'll be out Thursday February 20th between 11:00 am and 1:00 pm", they never showed up. What's more, they never called to let me know they were not coming. Fool me once shame on you, fool me twice shame on me, I won't be fooled a third time. If you want reliability, you won't find it here. Andy

The technician was quick and knowledgeable! The owner of the business came also and was very kind…read more My dad has dementia and I kept worrying about him getting in their way, but he took the time to talk to my dad and it really made me relieved to not only get good/ fast service ... but to get quality customer service. Thank you for the good work and for being kind, sad to say that's a rarity these days.

Amazingly fast (was able to come out same day) and fair prices. Thanks for fixing my dryer!read more

I called this place and have them come out and they looked at my stove and gave me two different…read moreprices and I so I went with the first one this was in July and they said my stove was fixed here it is September and my stove is not working again so I reached out to them by text and no reply back . It's so sad that that people take advantage of people during this time when things are so bad and people are just trying to survive paid this company over 300 bucks for nothing

I would most likely not call on Prime Appliance again. Their $89 diagnosis for our known problem…read morewith an old hinge on a Bosch wall oven involved no examination of the actual internal hinges or appliance. Further they were barely any help at all to try to source new parts (did most of the legwork myself). Instead they stuck a heavy wrench tool between hinge where the door meets the oven body and applied body weight pressure against the door -- which they said has worked for other customers it did absolutely nothing at all to fix our issue except to make everything worse. Then they spent the next 15 minutes telling me to consider a new $3000+ unit.

Found them through Yelp while I was looking for a washer repair earlier this year!…read more My washer just randomly stopped working at the beginning of the year, and Baseline Home Maintenance was super quick to come out and help me get it fixed. Pricing seemed reasonable, the technician was in and out in an hour or so, and my washer has been working great ever since! Would highly recommend.

would not recommend Baseline Home Maintenance. I contacted them through Thumbtack and agreed to pay…read morethe $99 diagnostic fee for them to come out and identify the issue with my dishwasher. The problem was a broken latch which I already knew. They then quoted me an additional $262 for the repair. The price seemed high, but I wanted to get the issue resolved, so I agreed to move forward. Keep in mind the part was $18 and he was there for about 15 minutes. Unfortunately, they were unable to fix the dishwasher, even after I was responsible for ordering the replacement part myself. When the repair still did not work, they agreed to only refund $80 of the $362, despite not resolving the issue. Instead, the only solution they offered was to install a brand-new dishwasher, which was not helpful. I am fine paying some money for their time and I was hoping for a fair solution. Overall, I was very disappointed with both the outcome and the lack of accountability when the repair was unsuccessful. I know there are more honest upfront guys out there who are not going to charge you a crazy amount when they can't fix the exact thing you paid them to do. So do yourself a favor and look elsewhere.

I have dealt with Sterling Appliance for 20 years and every time he has always been here at the…read moreappointment on time. Over the twenty years he has fixed every problem I have had without having to come back.

Sterling fixed my fridge and helped me repair an item on my dish washer. 5 stars for great service.read more

I have used Mr. Appliance twice in the last two years. Their first appointment was very quick, the…read moretechnician rapidly evaluated the problem and what repairs would be needed. The second appointment was very quick also, the technician was always on time and brought the necessary parts. The repairs were done very professionally and quickly. Both times the areas were cleaned, trash taken with them. All the technicians were very professional and were willing to discuss what was needed and why. They also explained the way the electronics worked. I was very satisfied with Mr. Appliance and will use them in the future when something else breaks as electronics always do

I called to have a technician come out and look at a dryer that wasn't working. A technician came…read moreout fairly quickly, which I appreciated, but the cost to fix the issue was $397. I quickly did an online search of the part that needed to be fixed and it ranged from $16-$50, depending on the site selling it. I realized there would be a labor fee involved as well but this quote seemed very high. I asked the technician why it was almost $400 to replace a part that was so cheap. He explained their labor fee of $250 but that still left a good almost $150 he was charging for the part that at tops should cost $50 (and probably a lot less for Mr. Appliance of Lehi). I told him I'd pay the service charge but was confident I could have another company do it for less. Immediately, I called 3 of their competitors in the area and asked what it would cost to replace the part. They all quoted $150-$175. All of them also asked me what error code I was getting on my dryer. When I told them, they were puzzled that the technician from Mr. Appliance had told me what the problem was because they disagreed just based on the error code. A technician from another company came out and looked at the part in question and stated that wasn't the reason the dryer wasn't working and stated the part was just fine. He did one minor thing on the dryer, which fixed the issue. I tried to resolve this with Mr. Appliance of Lehi because I shouldn't be charged for a misdiagnosis. If their original diagnosis was correct, why did 3 other companies question the diagnosis and then one technician actually stated it wasn't the issue once he'd seen the dryer himself. If the part needed to be replaced that Mr. Appliance said was the problem, it's also curious that the dryer now works. Mr. Appliance gave me a response from their owner, which was pretty dismissive. Not only will I never be a customer of theirs again, but do your homework when working with this company. If they charge almost $400 when several of their competitors would do the same repair for $150-$175, that gives you reason to think.

Dean and the company were thorough. I wasn't there when he did the diagnosis for my fridge but my…read moretenant said, "He was really good though, mask on the whole time, shoe covers, explained everything." Thanks Dean and co!

Regardless of the appliance age, it was repaired in a quick and efficient manner. He's the best…read moretechnician for my washer problem. I was more than delighted knowing that my washer was fixed and was working back to normal. I had no complaints about the quality of the service, it was good. The price also was great and within my budget. I will recommend this company to all my friends.

I had to call them about an faulty LG fridge and they told me how to navigate LG's customer service…read moreand get an APN number which is the approval for them to order and install the part. They did more than what was expected and LG, much less.

They were sent by Landmark Home Warranty to fix my dishwasher. The tech knew nothing about my Bosch…read moredishwasher and was constantly looking up "how to fix a Bosch" on his phone while in my home. Once the repair part arrived it was installed and the dishwasher still didn't work. The tech told me that this part has a habit of dying and being un-fixable and that he was submitting the claim to Landmark for a new dishwasher. That was 2 weeks ago. Landmark states that I don't need a new washer and that they ordered the wrong part (apparently, at least that's what I was told) and now my new partS (yes, that's plural, one part has turned into multiple parts) are on order... I've been with out a dishwasher for four weeks because this company and Landmark Home Warranty can't communicate or get their stories straight.