How can I even start to put this together... it's rated 4.7 on Google and if I could give 0 stars, I would.
I don't really write reviews--not even on OpenTable, TripAdvisor, or Yelp--but this one deserved it.
My partner and I both work in the industry. I'm a hostess myself at a hotel in DC. I used to work in a Michelin-star restaurant in San Francisco and have been to a few nicer restaurants around the area--some more expensive than Seven Reasons, some a little cheaper. My partner and I always go out when there is a special celebration, and I always put it in my reservation. It's either a birthday or anniversary, and I always feel like they make it extra special--whether it's a candle for a birthday or a personal note.
Today is my partner's early 40th birthday celebration. I was trying to pick which restaurant to go to--Nobu, minibar, nakazawa, cranes or Seven Reasons. I picked Seven Reasons because Ive never been and I walked by before, and it looked nice--the ambiance, good reviews--but I regret coming to this place.
This is the first restaurant that disappointed me to the highest fucking level.
Paying $398 including tip just to have very cold service? Other tables celebrating birthdays got a candle, and we didn't? It's the little things that make someone feel special.
What's the point of the hostess asking who we are celebrating if, in the end, there's no candle? And yes--it's the candle. It's the little things that make someone feel special on their special day. I don't care about free stuff, but it's common sense. Do you really have to ask in front of the person being celebrated, "Can you bring a candle because it's his birthday?" wtf? This is hospitality? It shouldn't take that much. That's what makes the difference, and that's what you failed at--this is why I'm so disappointed.
I was expecting that because the other table celebrating a birthday received a candle and dessert, we would too. I ordered dessert and dessert drinks--and not even a candle?
I even suggested this place to guests at our hotel because when I passed by, it seemed so nice, chic, and cozy. But omg, if you're going to pay $400 for a meal, you might as well go somewhere much nicer where you will feel warmth and cared for. I've been to places like Nakazawa and Cranes--around the same price--and they made everything feel special. Some of them don't even have the best food, but the warmth they offer you is something.
I used to be a server, and little things make people happy. It's not just about the candle--it's that they are celebrating something that meant something in their lives. A lot of servers just care about money and tips, and a lot of workers are just there to make something but don't care about the job. It's common sense--when you put a note in the reservation for a birthday, anniversary, or any celebration, you want to make sure that guest is at least having something a little special.
Your restaurant says Michelin 2025? Well, that doesn't deserve it and should not be posted outside your restaurant. And I guess you lost it? Well, it's pretty obvious why.
This place is disappointing, and I wish I could take back this day and just choose another restaurant. This is not a place to celebrate something intimate--or even a birthday, I guess. At least not for us.
I feel so irritated that I tipped and paid the service fee. But you know what? I would also feel irritated not to tip because I work in the industry.
If you are celebrating something special and want that person to feel special, then go somewhere else. If you can pay $400 or a little more, go somewhere else. This place is just not it.
Read reviews--and make sure you read the bad ones too.
I will never ever suggest this place again and will make sure to tell others about this experience so they won't have to go through this if they are celebrating something.
Everything is energy. If you cant bring warmth to someone's celebration, then hospitality is not for you. Take your money somewhere else--if you can spend $400 or more, don't spend it here. read more