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FedEx Ship Center - There's no one at the counter!

FedEx Ship Center

(34 reviews)

Expected to receive prescription medication from a specialty pharmacy that is urgently needed. Got…read morea delivery date of Friday 11/22/24. They then cancelled this delivery date and got a delivery date of Wednesday 11/27/24. They texted me that they would deliver in the morning before noon and the delivery would need a signature. I texted back yes, I would do that. I ran out as soon as the delivery truck rolled up and waved to the driver so I could sign and get the package, but she drove away. She did not attempt to text or call to say she was here before I saw her and ran out of the house and waved at her. They then wanted to postpone the delivery until 11/29/24. I said this was unacceptable because it is an urgently needed medication. Called customer support and they started a support ticket but would not let me speak to a case manager. They said it would be a priority and would be delivered later today, but we will see.

I had a negative experience with delivery. I paid for 1 day shipping but package was delayed an…read moreextra day understandably due to distance the item was coming from. However on the day it was to arrive, we were outside talking to neighbors when the truck pulled up. We waved to him to signal we are here. The driver sped off, parked across the street from the neighborhood, updated the delivery as "tried to deliver", uploaded a blurry photo of nothing, and left. We tried to call and report it and received no help other than the international headquarters who just said he will try again tomorrow. The driver never got out or made any attempt to deliver but rather avoided delivery altogether. Very put off by the bizarre incident.

Parcel Handy - Pack and Ship Services

Parcel Handy

(2 reviews)

I won a vintage lamp at an auction in November 2021. I paid Chioneso Jani at Parcel Handy pick it…read moreup from the auction house, pack it, and ship it to my house. Because of the size, I was told it would cost more to ship as it would have to be double boxed. The price was fair and It arrived in good time. Sadly it arrived very broken so I called Chioneso right away and sent an email with several pictures of the damaged box, thin packaging, and the broken lamp. Naturally, she was surprised and she would file a claim with UPS for me. She was very nice and told me Parcel Handy would make this right. I have been calm, courteous, and patient with every interaction. It has now been 6 months since it was shipped to me. Numerous phone calls and emails over the last 6 months have provided me with no compensation of any sort, and now it goes straight to voice mail when I call. So now I am out over $400 for a lamp that I did not break and can't fix. EDIT: 05/11/2022 Chioneso and Parcel Handy has fully reimbursed me and I am satisfied. She told me she got busy and simply forgot. I take her at her word and will likely do business with Parcel Handy in the future.

The Easiest and most efficient parcel shipping company I've…read moreever worked with. ChiChi were able to not only pick up my item from a local auction house but even help with a light dismantle prior to packing which in the end saved me tons of money ! Highly recommend this company !!! A+ service If you are buying from JayBird Auctions this is the place to contact for Help Mark Illinois

ServiCol - couriers - Updated May 2026

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