Long wait times even with appointments. Packed waiting area. Did not experience the promised…read more"Responsive." The pens provided are filthy and wrapped in paper.

Generally, I hate going to service Ontario for anything whether it's to renew my license, deal with…read morecar stuff or anything really that requires me to go in person and not able to do online. During covid, this location is appointment only which is great. Book online. Do NOT come without an appointment, you'll waste your time waiting in line and being sent away which happened to a few people in front of us. Do NOT come super early, they'll keep pushing you back to allow for the earlier appointments - again, happened to a bunch of people. Come on time, they will move you up in the line if there are people with later appointments than you. Located in the mall, there's security at the front of the mall asking what you're coming in for, he'll then direct you to the right person. You'll head to service Ontario where there's a line outside and someone managing the line. Our appointment was for 11 but we didn't get in until 11:15am. However, once we got in, we immediately got down to business and got everything we needed done - and I had like 3 different items too. The lady was polite, efficient but no nonsense - which I appreciated! She helped us with everything we needed, everything was organized and explained well. 15 minutes later, we're done everything, I'm happy and walking out for lunch. Sure I didn't exactly get the time I booked but given how quickly I was in and out during covid, I'm not going to complain. Will definitely try to book this location in the future for any other service Ontario things - here's hoping it won't be for another 10 years though!

This Service Canada location is by Scarborough Town Centre. There used to be more parking next…read moredoor. However, due to much development in the area, the parking lot is smaller than I recall when I was last here ten years ago. I parked on the street. It was Green P parking. I was lucky that I paid for an additional session through the app because I was here for nearly four hours. The maximum parking session is three hours. I recommend not coming here on a Monday. It seems like everyone was here when I was. This location offers a number of services that I am probably unaware of. I can't and won't rattle them off. I do know that for Canadians, it has these services: - Apprenticeship grants - Benefits finder - Canadian dental Care plan - Job bank - Labour market information - Passport application - Social Insurance Number application I was here to get my passport reviewed. It was confusing entering the building to figure out where to go. For this business listing, all services that Service Canada does, minus passports, is on the left when you walk through the main entrance. Signage is non-existent. You want the lineup that is shorter of the two. For passport applications, you need to line up where the longer lineup twists and turns on the right. Again, signage was so poor that I asked a security person where I should go for passports. He was great pointing me in the right direction. I don't think that I'd be using any other service here but applying for a passport. In the past, you'd go up to the second floor. These days, it's seems to be triage on the main floor before you get a number and head upstairs to the second floor to complete the final part of the application process. Payment is upstairs for passports. Debit and credit cards are accepted. Certified cheques and money orders are accepted. You can't do personal cheques or cash to pay. (120)

I completed an online request to receive a call back from the Federal Government customer service…read moreteam. The website said someone would contact me within 2 business days. On the 3rd business day, my cellphone did not ring but a voice message was left saying they couldn't contact me and would try again tomorrow. The same scenario repeated itself on the 4th business day but this time the message was to complete a new request if I still required service. Well, I decided to go to the Service Canada office located next to the Scarborough Town Centre on Friday. Since I didn't have an appointment, I was instructed by Security to a wait line along with a dozen people (standing) ahead of me. Sixty-five minutes later, I was sitting in front of a government agent. The service agent was prompt, courteous and friendly. My request document was completed in under 10 minutes.

Here's a review that I didn't expect on my Yelp radar!…read more Last Friday, I went out twice. The first was in the morning for a medical appointment. The second was a drive-thru event. My car was fine when I got back from my appointment. My car was also fine when I headed out that night. I only stopped and left my car unattended once to fetch pizza at Riverdale Shopping Centre. After returning with my pizza, I noticed yellow on my passenger front bumper. It didn't look like the reflection from the lights around me. With two pizza boxes in my possession, I went to touch the bumper. The yellow streaks were paint scratches. I came to the conclusion that some yellow vehicle had grazed my car's bumper while I was in Little Caesars. There was a No Frills close by with yellow shopping carts, but it would take a lot of force to make those marks on my car with one. My other guess is that it was rainy and dark. My car is blue. Perhaps this person judged distance incorrectly doing some sort of turn and hit my car. Sadly, there wasn't a note left. Great. Now what? I looked up this Collision Reporting Centre in Scarborough. It was closed. It was 8:50 pm. It was open again on Saturday. So, I headed there at around 12:30 pm the following day. The last time I was at this place was in 2018. It was a similar hit-and-run incident, but the damage was the passenger rear door area. I parked by backing into a parking spot closest to Howden Road. I headed over to the main entrance when a female staff member asked if I was here to file an accident report. I was. She let me know that I should wait there, and she'd come and help me. Cool. I read all the signs on the door. Things have changed. The procedure is that a staffer takes photos of your car's damage first. You are also asked to pull out your driver's licence, car insurance, and car ownership. I did all of that at my car. She had a huge stick with feet measurements labelled on it. She took photos of my car's scratched bumper. She entered all my information in a small device. She then said that I was good to go inside. I walked inside. I kept reading signs. Another woman asked if I had photos taken. Yes. She directed me over to the waiting area. Someone would help me out. You are addressed by your car's licence plate number. How personable! It does work effectively, unless you don't know your plate number off by heart. Each plate number appears on the screen. There is also an estimated time that you'll be helped. It's incredibly efficient. My licence plate was called. A nice, helpful, and efficient woman managed to help me and two other people. I assume that my accident report was the easiest because I had no clue who hit my car. It made the reporting process much shorter. There are a bunch of huge touchscreens at the back of this centre. She took all my information (the same trifecta as earlier) and entered it on the screen. There were parts where I needed to describe the incident, draw where I was parked and the damage on my car, and sign my life away. It was so different compared to filling out multiple forms like I did last time. There was a two-sided page that I needed to fill out specifically for a hit-and-run incident. She was great answering my questions. When everything was done, which took perhaps five minutes, she gave me my completed form and asked me to line up in front of a huge arrow on the floor. A police officer would help me out next. I had the best constable assist me. He looked at my form and summarized what I had written. I confirmed that what he had stated was correct. We then went outside to take a look at my car's bumper. We then headed back inside. He filled out a few more sections. He then let me know that he was printing out my accident report. He indicated the accident number of the report that I needed to file my car insurance claim. He said that my car would likely need a paint job and that structurally, it was in good shape. I thanked him and left. I was there for maybe forty minutes. It was so streamlined and I felt comfortable there under such bizarre circumstances. I learned that you go to the collision centre closest to where the accident had occurred. When I was walking back inside with the constable, a man asked him that question. He had an accident in Whitby and the constable said that he needed to go to the Ajax centre instead of this one. It's interesting that this fact never crossed my mind. Both hit-and-run incidents that I have experienced happened in Toronto, so I always came here to file a report. You are asked to not take calls on your cell phone while inside. I didn't bother pulling out my phone to do anything, other than to figure out what the date was. I can't give this place a perfect rating. It's not like you want to come here. If you do have to, know that you are in good hands and that staff make what can be a stressful situation a lot better with their help. (420)

hope to hell I never come back here. I was here to report a friend's accident on Oct. 21/22 and…read morethere is a lady in the parking lot running around with a measuring stick asking where the damage was on my car. I said my car is not damaged it was my friend's vehicle that got damaged. When I went in with my friend to the collision reporting center to help my friend fill out the paperwork the lady from the parking lot with the measuring stick chased me out of the reporting center saying that I have to wait outside since my vehicle wasn't damaged. I told her I was there just to support a friend and she asked me to leave and wait outside. Never coming back here again

I came to this office recently to renew my passport. I got…read morethere at 7:30am and was the fifth person in-line. Office opens up exactly at 8:30am. I would suggest going there before 8am so you deal less with waiting. The line definitely started to get crowded after 8am. The security gives you a number with ticket and let's the first 5 go up in the elevator to the second floor to wait about 5-10 minutes ahead of 8:30am. Then after I think they use the computerized system for your number to be called upstairs. If you don't want to be standing downstairs as long, definitely bring a folding chair. I was in and out in 20 minutes when the office opened at 8:30am. Just beware they only accept debit/credit card/tap to pay and not cash. Only cash they accept is if you have a money order.

This Passport Canada location is located behind Scarborough Town Centre, just past the TTC bus bays…read morebelow. When I visited, there was a line forming in the lobby with a security guard there to answer questions, provide forms, and file people into the room with another line. The lines moved fairly quickly. The employee behind the counter checked over my form and looked at my current passport and passport photos, printed a ticket, and instructed that I wait on the second floor for my ticket number to be called. The wait upstairs did not take long. The next employee I saw checked over everything; I paid, and she informed me that my new passport would be mailed out in ten business days. The whole process took less than 45 minutes.

- Efficient and Professional Fingerprinting Service…read more I've used International Fingerprinting Services a few times over the years, and my experience has been consistently positive. The process is simple, the staff are professional and respectful, and I've never had issues with delays or errors. They keep the environment clean and organized, and I was in and out faster than expected. For anyone needing fingerprinting for immigration, employment, or background checks, they're a solid and dependable option 4002 shepherd east

Let's say you're going to visit your grandma in the States and you're trying to cross the border,…read morebut that wacky US Customs officer denies your entry because you may or may not have had a slight indiscretion with respect to your driving record. They tell you that you can only come in if you provide fingerprints proving it was really your ex-girlfriend, and not you, who stole the car and got the DUI. Or suchlike. :-) The scenario above was completely fabricated, naturally, but if you have the need to be fingerprinted (for immigration purposes, for example), IFS is the place to go. The parking at this particular location is absolutely *atrocious*, so try to take transit if you can or park across the street at the Shoppers Drug Mart. Once inside, though, IFS is quick, informative and not overly expensive. They provided me with several information sheets, such as where I needed to send my documents and prints (even though I already knew), and even though waiting required me to take a number , IFS didn't treat me like one. IFS has several locations throughout the GTA, Ontario and across Canada.

This building was once the darling of all the former cities before the City of Toronto amalgamation…read moretook place. The City of North York and Mayor Mel Lastman up until 1997 was the envy of "the six" because it had rich ratepayers living here and hence a very nice Civic Centre. I'm here for a meeting and got to pay this nice venue a visit.

PASSPORT INFORMATION FYI Oshawa Service Canada is averaging…read morea 2-3 hour wait, 50 people on average waiting. Suggest using Ajax Service Canada 274 Mackenzie Avenue, Suite 200 Ajax, Ontario, L1S2E9 averaging 10-20 minute wait 10 people in line.

Looking to renew or get a passport? This Service Canada office is located inside Whitby mall. You…read moreare protected from the elements and can wait in line outside the office. I suggest coming there about 1 hour before opening time. Hours are posted in my pictures. Be sure to have your passport photos and completed passport application. 10 years passport is $160 and 5 years is $120. They accept credit card, debit card for payment.

Operator-06 She…read moreprovides very efficient service, with very good communication skill. She approaches each problem with clear cut solution- driven options She makes this location, my location of choice. She an asset to this location.

I had the worst experience. employee was so rude and when I called for the manager they lied to…read morethat there is no manage.