I certainly miss the quality customer service we once had in Canada. I went to the office at…read moreHurontario and eglinton and was totally embarrassed by the service I got. The CSR was so rude and very aggressive. Sorry, this is unacceptable.

I like his branch. It's huge with 14 windows. Wait time isn't long. There are seats and space…read moreenough for everyone. I have never seen this branch full of people. I guess because they handle requests efficiently. Service is fast and the staff are very understanding, friendly and patient. I have been to other branches and he wait is long. Their is parking on the side of Service Ontario or a large one on the other side facing Ffesh Co.

Do not go to Streetsville location. She is kind but she has no idea what she is doing. Waist paper…read moreto make copy. I already have RIN for my business but she asked me to fill again each vehicle.

While the person who helped me was very kind, they have no idea what they are taking about. Don't…read morego here for anything other than basic services. They do not adhere to the policies on their own website or remain consistent with Service Ontario stated policies. The wait will also be incredibly long with limited seating available.

If you are considering a simple and inexpensive wedding, you could book with the city hall. The…read morevenue has a capacity of around 50 people. Since I had an international marriage, I didn't have any family or relatives here. So, we decided to register at the city hall. The whole process was quite smooth and fast. First, you have to purchase the marriage license. Once you have the marriage license, you can call the hotline and book the chapel. They can offer their officiant (at an extra cost) or you can bring your own. Then, you will have 30 minutes to use the venue. We were satisfied because we just wanted to register first and then have more spare time to organize another local and overseas dinner later. Highly recommended!

I love this space. Always have, always will…read more If you haven't visited Mississauga City Hall, you really need to do so. It's one of the city's crown jewels, and an impressive and grand site for any event or private function. Considering I've been visiting this place fairly frequently for the last decade, I'm still amazed whenever I walk into the central atrium. The building is sprawling and easily befits the city's status as the sixth-largest municipality in the country, situated right in the middle of the city centre and across the street from Central Library. I was here last week for a "fireside chat" being held with Mayor Bonnie Crombie and former Mayor Hazel McCallion. There was an exhibit (which is still going on, as of this writing, until the first week of May 2017) that had a number of different pieces of memorabilia from Hazel's past, including some of her hockey jerseys, signed photographs, newspaper articles and other odds and ends. (Yes, I have several of the bobbleheads that are featured in that exhibit. One of the few items I still own from my time at the Mississauga News.) The event was bittersweet, in a way. While Hazel is still going at an impressive 95 years old, she seemed to be slowing down a bit from what I could tell. Not that it stopped her from firing off a few zingers towards politicians past and present, and giving her input on all kinds of things from the state of the city to the Leafs' chances to win the Stanley Cup. ("They'll definitely get it next year," she said.) It was a very interesting and unique event, and she was awarded with the Key to the City in Council Chambers - a well-deserved honor. City Hall in general is a fantastic place to visit, even if you're not going for an event. They handle all the city services and the parking is dirt-cheap too ($1 per hour in the underground garage.) As I've already made this enough of a puff piece, I'll simply conclude by saying that if you ever visit Mississauga, make this place a priority destination. It really is as beautiful as it looks in photos.

Made an appointment for 2:30, showed up at 2:30 - checked in - ticket wasn't called for over an…read morehour - eventually had to flag somebody down to point it out - service was fine once they figured out that I had an appointment and a ticket - the IT here is awful - and its overcrowded.

not clean environment the staff looks exhausted even the early morning something have to get changedread more

Every few months, I fly into Toronto Pearson International Airport. This is to visit family though…read moreoccasionally I have a work conference there, too. I typically fly in and out of Terminal 3 when I fly American Airlines though on the rare occasion, I instead fly Air Canada and travel in and out of Terminal 1. Unlike friends who absolutely hate flying, I enjoy the travel experience, especially when using some helpful tools like Nexus, airport lounge membership, and airline status, all of which I was able to enjoy during my Toronto airport visits. When checking in, I was able to skip the check-in area if I didn't need to check bags (as I checked in online) on one of my trips, and then this most recent time, I checked in at the priority area for assistance and checking bags. I then went to the Terminal 3 check-in and used Nexus to go through to the expedited part of the Security line (which also works if someone has Global Entry). Elaborating on the Security line, there are two options: (1) the general Security line, and (2) the Nexus/Global Entry Security line. I have a Nexus card (whereas I used to have Global Entry thanks to the American Express Platinum card, which also has other benefits at the Toronto Pearson International Airport). After making it through Security, there are three lines at U.S. Customs and Border Protection. One line is for U.S. citizens, one line is for non-U.S. citizens, and the third line is for any Nexus/Global Entry card holders. Nowadays, when you go through the third line, you just have a photo taken and then walk right to the front of the line where a U.S. Customs and Border Protection officer will wave you through. After that, it's the Tax-free Duty Shop! All in all, it's a good airport, and throughout my regular trips to Toronto, I have gotten into my routine for my check-in experience, customers/security, shopping, lounges, and flights. I look forward to exploring more at the Toronto Pearson International Airport in the future, especially when next flying in Terminal 3.

Super professional CBP officers. Pre clearance to US is always appreciated. We had a small issue…read morewith crew paperwork and they assisted us. I'm a fan.

I guess Passport Canada has really amalgamated as there are only 2 locations in Mississauga to get…read morethis done? I was surprised too when I Googled it. The other alternative on Glen Erin has paid parking, so I opted to go to this Central Parkway "Mall" instead. ;) (It's not really a mall, btw, but more of a neighbourhood plaza in the Valley.) This Passport Office is newly renovated and is no longer upstairs in some dingy digs, but on the main level. It's pretty centrally located, so you can't really park "too far" from it. As soon as you step into the mall, there are clear signs pointing you in the right direction! If you've filled out all the forms in properly, the process is pretty smooth. You stand in one line for someone to quickly scan your app and give you a number. Then you have a seat where you wait for your number to appear on the digital boards located throughout the room. I went this afternoon and from the time I got my number - when I was served was approx. 20mins. Not too bad. Note: There is no free WiFi.

I know this is a government job and people are unhappy, but they definitely show it in there facial…read moreexpressions, tone of voice and attitude towards Canadians renewing their passports. They make you feel like you're a criminal. As Canadians we have a right to apply for our passports, and not made to feel guilty. This office definitely needs to hire new employees, it's time to make a change in this office or at least start working with a friendlier approach to people.

I hope this is legit, but I stopped by here after researching for a spot that does textile…read morerecycling, re: clothing that cannot be donated because they have holes, excessive pilling, and just overall unwearable. (I know the City of Markham has a good textile recycling program with quite a few drop-off spots. If I knew that I'd be in that area, I'd prep a bag of textiles to donate.) Anyway, the bin is located directly outside of the Region of Peel building. Visitor parking is right across from the bin. It was easy to do, but bin was already kinda full upon my drop-off as there were other items on door as I pulled it down. So maybe it should be emptied out more often.

Totally awesome trainer - love this guy - could listen to him all day - highly recommendread more

I normally don't have any issues clearing Canadian border services. The wait to clear this area…read morebefore fetching your luggage after you land can be long, depending on how many flights arrive when yours does. I travel to the States often. I felt that it was time to get a NEXUS card. I applied for a NEXUS card in early January. In late September, I got a letter in the mail confirming that I had a conditional approval for the card. I needed to set up an interview before getting full approval. As a Canadian, you have two options for your interview: - Drive over the border to have a U.S. border security interview - Have one at a major Canadian airport, and go through Canadian and American border security interviews Years ago, I did the former option to get my TN work visa before moving to Minnesota. I got a dud of a U.S. border services agent who was not communicative until I asked him what was wrong. He looked at my undergraduate transcript and thought it was a two-year degree. You need a four-year degree as a prerequisite. I had to flip the page and do the year math for him because he was incompetent. I chose to do two NEXUS interviews. I'm glad that I did. Although the instructions for the Canadian interview weren't terribly clear, I brought the following items with me: - My printed appointment confirmation - My Canadian passport - My Ontario driver's licence - A printed copy of a bill statement I work by the airport, so I scheduled my interview online to be after work on a Wednesday. I parked in the short-term parking lot at YYZ (a maximum of three hours to park there) and headed to Terminal 1. The NEXUS Enrollment Centre is located in Terminal 1, departures level, between gate B and the police station. It was easy to locate. There was staffer speaking to a family. Once he was done, he greeted me. He asked if I had an interview. I did. He was great and said that I could sign in. I walked in and signed in. You sign in with your name, whether you have an interview, and the time of your scheduled appointment. After I was done, the nicest Canadian border agent showed me the way to counter 1. I tend to not read up on reviews. Sadly, I did for this process because there weren't a lot of details. There were many folks who said that their experiences were poor. Mine was the exact opposite. I had no problem talking to the most helpful, friendly Canadian agent. I presented my passport and my bill statement. He checked my information against my application. There were a handful of questions that I answered, from whether I was always a Canadian citizen, to whether I had any criminal offences. After that, he provided next steps for my U.S. interview, as well as how to use my Nexus card. I learned a lot from this man, including the following: - At YYZ, you must present your passport for identification. You use your NEXUS card only through the NEXUS lane. - If you are driving over the border to the U.S., you Nexus card is good enough for identification. - If you are driving in your car with other folks going over the border, everyone in your car must have a NEXUS card to use the NEXUS lane. Otherwise, you have to use a regular lane. - If your get a new passport, you need to stop by this centre to get your new passport linked to your NEXUS card. He was great answering my questions. With the third point, if you do mess up, you have to pay a fine and talk with border security. He updated my application. He said that I was ready to do my U.S. interview. I thanked him and said that he made a rather confusing process easy. He thanked me and agreed that it isn't the clearest process to follow. I got a leaflet for reference as I happily left the area. My Canadian interview lasted maybe fifteen minutes. It was great with the right agent. I christened my NEXUS card a couple of weeks ago. There's a lane for NEXUS card holders behind the Air Canada and United Airlines check-in area when you are heading stateside. When you arrive at YYZ, the NEXUS lane is on the left. You scan your card, get your photo taken, get a printout, and then head to talk to an agent. Cool things about the NEXUS lanes: - You don't need to take your shoes off at security - You have your face scanned at a kiosk before you speak to customs It took me one minute to clear Canadian customs before heading to baggage claim. It's like a VIP card. It is worth shelling out $50 for a NEXUS card. It gives you five years of fast-tracking security and customs, and getting on with life. (412)

This review is for Nexus application only. The system is…read morewrong, at least for Americans Step 1. Apply on line and get approval Step 2. Canadian interview Step 3. American interview I was approved in early 2022 and then all interview processes were shut down. Then they opened up. There is an option to do online interviews. But there isn't. When you get to the calendar to choose a date, no time slot on any day is available right the way through 2026. The Canadian interview can take place at an airport during working hours only, M-F. So book your flight accordingly. I didn't, so I then made an appointment and went back to Pearson International Airport in Toronto on another day. Interview went well and I was approved. Now I need to be interviewed by US authorities in Toronto, on my way out. You go past US immigration entry port and wait at the Nexus office. Grab a ticket. Turns out the interview man is working at an immigration booth, and will not step away until it's less busy. Wait..what? So I waited for an hour with no sign of the long line of people diminishing. I also had a flight to catch. What kind of system is this? I give up. No Nexus for me. I would expect a higher standard from US customs and immigration.