New Life Service company did an excellent job cleaning up and then reconstruction after a water…read moreline broke inside my home while I was 750 miles away. In November 2024 I had just left to go to my winter home in Palm Desert when I received a call my friend who was watching my home. It was a Sunday to let me know about the broken pipe and the damage. I called several repair companies and left messages but when I called New Life Service they answered my call and were able to get a team out that evening. After drying the unit out they gave me contract to do the actual repair. Their contract was detailed enough that American Modern my insurance company approved the work and paid the claim within a few days. Since the leak destroyed my bathroom the room needed a complete redesign and New LIfe has very helpful design team The work was done on time and on budget. I hope you never have a broken pipe that causes significant damage like I had but if you do I highly recommend New Life Service company.

This company has come through for me twice in 5 years. The first time (5 yrs ago) it was a roof…read moreleak / ceiling collapse, the second time (March/April) a leak from a wood gutter rotted the entire south wall. They did excellent work and accomplished it in only a few weeks. Their work with an outside contractor to create and install seamless aluminum gutters was the final addition.They assigned a project coordinator to my reconstruction that I could contact when I had questions about the work or it's progress. They were friendly, did top notch work and their fees were reasonable. I will always call them first in an emergency repair situation.

Finally able to have the furniture put back downstairs after months of delays from insurance,…read moresnow/ice, and other unforeseen setbacks after a water leak. The team of Eric, Garry, Shardae, and Ivory were terrific! They are such a willing and helpful, kind group of people. This organization is wonderful, to say the least. 10 stars!

I cannot say enough good things about Servpro of North Shasta. When I called and Julie answered the…read morephone she was more than helpful dealing with my disaster. Almost immediately I received a call from Marty who come to my nerves and assured me that everything would be OK. When Marty and Ken showed up they explained to me about the moisture in my ceiling and walls and flooring. From there they gave me a plan of how they were going to tackle the situation. I no longer had to worry about the mess or any more distraction from my pipes breaking. I highly recommend Servpro, Marty, Ken, Mike and Julie as a catastrophe response team. Thank you so much for being there for me. Victoria

MOLD REMEDIATION. I had a huge leak from my faucet and the cabinet and drywall got wet. Michael…read moreRothrock came out and gave me an estimate the day after I made the call ! He took the time to answer all of my questions. I called him several times and he always returned my calls. MOLD REMEDIATION is not cheap ! It is a tedious and labor intensive process. Ryan Gilleon did a fantastic job with the mold removal (there was a significant amount of mold forming--so I made the right decision). He was professional, courteous and very kind. Patty and Brittany -- who work in the office -- super nice and very helpful. I highly recommend the Redding branch of Service Master

Had special need cleaning which required special type of service. They had team there in 2 days…read moreDeanna and Katie did exceptionally good job for what they had to do.

Carl, Estimator, Project Manager came to my house this week to look at a water issue on my porch…read moreoverhang. While the issue, thankfully, was not as serious as I had thought and feared, Carl was thorough, thoughtful and respectful. Being an older single woman seems to present some people, especially "servicemen", with the opportunity to speak to me and treat me as if I am an idiot and assume they can take advantage. This was certainly not the case with Carl. He made helpful suggestions for how I could follow-up with a different type of service and left me with useful information. While my issue did not require the scope of work done by Chronic, I would definitely reach out to them in the future if I ever did need their services.

Our family recently worked with Cronic Disaster R&C to follow up after my nephew had major water…read moredamage from the January 2023 storms in Redding, CA. Ultimately, the ceilings of the master bedroom, bathroom, kitchen, living room, and dining room caved in in varying degrees. Asbestos was found and CDRC worked closely with the abatement company to be sure they could begin reconstruction as soon as the house was abated. They were timely and began work immediately. Their work is meticulous and their communication, which includes promptness and follow-up, is superior. They were a pleasure to work with. We HIGHLY recommend the CDRC team and will use them again at any opportunity. Thank you to Frank, Kala, and everyone. Job well done!!

The single best experience! You cannot get better. We had an awful situation with mold remediation…read morethat our insurance would not cover. Danny and his team treated our home like their own. They literally worked weekends nonstop and finish the job on Christmas Eve. It was like getting a new home. You will not find more Integris, hard-working, incredible company. Out of such a painful situation this was a Christmas miracle for our family. We called maybe 12 other companies in Redding. They are by far the best. They will give you the care and attention you need. Book them today

Huge shout-out to Rush Relief Restoration Services of Redding, CA!! Several weeks of plumbers…read moreunable to find the source of a water leak in the walls of my guest bath finally led to their discovery of mold inside one of the walls. That's one of the last things any homeowner wants to deal with. Because I've had experience in construction, I began my search for mold remediation services that did not include restoration. And that's were Daniel, owner of Redding's Rush Relief Restoration Services, came in. Daniel came over within a couple hours of my initial call to make an initial assessment and offer his bid, which I thought was quite reasonable. The morning after accepting his bid, he arrived with two of his sons to start the demolition work. Turns out, this is very much of a family-owned and operated business. Daniel's wife is the office manager. Daniel provided a most thorough removal of all traces of mold, while protecting all surrounding areas from any contamination. My particular situation involved removing the tub, toilet, vanity, the lower 3-4 feet of drywall and all the floor tile of the entire bathroom, closet of the adjacent room and part of the hallway between them. After all the mold was removed, Daniel arranged for a local air quality testing company to come test for the presence of any mold spores in the work area. Today they came and provided me with a clean bill of health for my house. Now the restoration process can begin. One of the things that really stood out was how patient and considerate Daniel was ... of my own schedule, of always having his office manager call to let me know exactly when he'd be arriving each day, and of explaining to me everything he was doing and why. (I'm a very inquisitive sort.) Another thing I appreciated is that Daniel never pressed to do any restoration work. In short, Daniel and his family went out of their way to make a stressful situation as stressless as possible. For all of that I am most grateful.

I had a large garage and Shop that nearly burnt down. They showed up with their promises and their…read moresympathy. I hired them hoping that they would help me through this tough time in my life. They were a nightmare I had a constantly supervised their employees. Their Shotty work. Please people were a nightmare. They didn't use primer on the siding to begin with and the paint kept on bleeding through and I told them it needed more paint. The exterior doors are falling off. Trim and molding coming apart. I had to even sweep it out and mop after they got through. They didn't fix and report everything. Leaving the project undone for me to fix and get it signed off by the county. I'm flustered with these people. If you hire someone make sure you check them out and check references. I wish it was more people doing reviews for me to look at before I hire them

The owner Martin has been great to work with, I had him look into doing upgrades for my newly…read morepurchased home. The previous homeowners had done a lot of work without permitting the work. This company graciously advised me on the new code requirements and how to fix the issues that were present on my newly purchased home and then even offered to clean my carpets. Thank You Martin!!!!

It would take hours to say everything that is wrong with this contractor. Why don't we start with…read morethis: when we came out to California to see the work he had done, he had done nothing, EXCEPT he and his workers had turned the water to the house off, left it off, and filled our two toilets with multiple bowel movements. So my partner came "home" to a house with two toilets FULL of dried feces which had been there for months. Believe it or not, it went downhill from there. The work was significantly below standard. Although we had paid him hundreds of thousands of dollars, he apparently used the money to finish other projects because when we got here, 12 months later, not much had been done and what had been done was done poorly. This is when he and his employees or subcontractors (he would never tell us which) began bullying us and terrorizing us. Example: we were sitting at the kitchen table and saw a mature manzanita bush in our front yard shaking. It was part of our landscaping. We ran outside to tell "Nathan", (Luke refused to tell us his last name when we told him we were going to file a police report) building a barbed wire fence across our front yard, which was not where we had walked it off with Luke. When we stopped him, he told us that if we went the way Luke and we had agreed on, "it would cost us more money." We told him that was between Luke and us, and that apparently made him so angry that he purposely drove his skid-steer right to the manzanita and knocked it down, AFTER we had told him we were saving it. Then he started down the hill to knock over a tree my partner was sawing branches off of. Finally the "fencing guy" signaled him to stop. I know that is unbelievable but it is true. (The wood from the Manzanita was one of the few things they cleaned up, and quickly. Luke never even apologized for this one.) We contacted Luke and told him to stop Nathan's path of destruction or we were calling Law Enforcement. Luke did talk to Nathan; I don't know what was said. As I wrote above, he refused to tell us Nathan's last name, and said if we contacted law enforcement, he would pack up everything and leave. He had so much of our money at that point that we felt like we had to give in. We told him that Nathan was never allowed on our property again, and unbelievably, Luke brought him back the next day. (We told him again that Nathan was not allowed here. he said he didn't know we felt that way, even after we told him what Nathan did and why he was not allowed there. Really? Luke seemed to send us invoices when he needed money rather than when the work was finished. He called us regularly asking for more money and making promises he never kept. So as he was finishing up the fence (which he never did finish) I asked him if there were any other invoices. He refused to answer me. Then the first week of December, he sent three fraudulent invoices which he had backdated to September for work he had never done. Example: he had some leftover gravel from concrete work he had done at our house and he asked if he could put it in the driveway. We said "sure." There wasn't much; the driveway is still mostly mud but it was fine to dump what he had left over in our driveway. This invoice, a year later, was for $3200 -- for a little bit of gravel in the driveway which we never requested. Yes! All three invoices were like this. There are stories after stories like this. The final kicker two days before Christmas. We had told him to always text before he showed up, because I am a professional who works at home via telehealth. We also put a sign on the door to that effect. Two days before Christmas, while I was in a Zoom call, he began banging on the door and would not stop. I finally went to the door and told him I was not available as the sign said and closed the door. He took this opportunity to pack up everything and leave. The fence -- his final project -- was not finished. The. day after Christmas he texted us and said he was coming to the house to "get paid." According to our records, he actually owed us money, and we told him so. He had not finished the last project, he had not paid us for the damage he and his crew had done to our property, (not mentioned in this already lengthy review) and other than the three fraudulent invoices, he did not send us any invoices that we owed him money for. So we told him not to come. That very day, the day after Christmas, he filed a mechanics lien on the house, then said if we did not negotiate with him he would charge us even more. I could go on and on and on. I can't believe he is even in business. I'm pretty sure he won't be for long.

Love working with Luke, he builds a nice house and knows exactly what needs to be done, very…read moreknowledgeable about the craft. Pearson Construction is the way to go.

The business motto of "911 Restoration of Redding, CA" is: "GOOD SUPPORT IS PEACE OF MIND." I…read moreneeded mold/asbestos mediation and restoration in one of my bedroom closets due to dry rot/mold disaster in the oak flooring because of a leaking drainage pipe in the adjacent bathroom. There is anguish and disruption caused by mold/asbestos damage to one's home. Therefore, I was looking for someone committed to providing immediate and professional restoration services -- striving to achieve pre-disaster condition. Thus, I contracted with "911 Restoration of Redding, CA." They promptly replaced the oak floor and repaired the drywall after mold testing and abatement, effecting pre-disaster condition. Isaac Clark and his team were friendly and businesslike. Their good support and workmanship finally gave me peace of mind.

Isaac was professional from first contact to last. He and his crews communicated everything and did…read morewhat they said. I definitely felt I was in good hands, and in a stressful scenario like ours it was a breath of fresh air. Isaac answers his phone right away. That is a huge plus. I can't tell you how sometimes even the most basic stuff can make a difference. Like answering the phone! He told me exactly what they would do and then they did exactly that. I can tell you that wasn't my experience with a few of his competitors here in the area. They protected our bedroom (the access to the crawlspace is in our BR closet) and just generally were on time, and communicative about everything. I really appreciated these basic little things. And again, that was something I had to ask about with our other bids and it wasn't even included in the estimate. Isaac included that, assumed we wanted it, and was CORRECT. Basically, I didn't really have to ask for basic common sense things like that. Where other companies didn't include those things as an option in our estimate, Isaac rightfully assumed we would want that and quoted it without me having to ask. A few other companies we had out and one who our insurance hired for the initial water excavation showed up randomly, had leaky hoses (thankfully just outside the bedroom window into the yard) and just didn't instill confidence for us. One company said they'd get back to us with an estimate in a few days and after several weeks they STILL hadn't. The other company had a pump that didn't work etc etc.. the list just went on and on. Let's just say this company is leaps and bounds above what little we got from other companies during our crisis situation. There's not much that's needed to beat out the competition in this area, but they definitely do! Answering the phone, showing up on time, being professional, being thorough, and doing a damn good job makes us extremely happy we found them. If you've got this kind of situation (which I hope we never have again) you need look no further than Isaac and his team. Isaac even went to bat for us with our insurance company. Ace top shelf job guys. Very satisfied..professional and quality job through and through.

Rainbow Restoration help out Coastal Business Systems when we had an issue. they came out with in…read morean hour and we're there all night to help us. very kind and reliable

Rainbow International and John Vance recently took on the repair work after a complete re-piping of…read moreour house (this included roughly 30+ holes made throughout the house by the plumbers, John handled proper containment, water mitigation (for those who don't know the simple explanation of this is drying out soaked wood, which requires lots of fans and sometimes even a heater), replaced drywall, texturing, and painting. This was not an easy job but John did an amazing job in his handling of this project. Whether it was his professionalism or the quality of his work he exceeded expectations every step of the way. In the process of filling in all the holes left by the plumbers re-piping of the house, mold was found and Rainbow International was able to handle this additional project without issue. Thank you for your assistance and professional handling of this project! Overall extremely satisfied with John Vance's work! Would highly recommend to anyone in need of water mitigation, mold disposal, and drywall/repainting after a re-piping project!