Once again Dave came to my rescue!! I have been using Alta Vista for 3 yrs. I was initially…read morereferred to Alta Vista by a personal friend who has known Dave for many yrs. The best referrals come from people you know & trust. After 17 yrs here, other AC companies told me ... AC was on it's last leg, won't last the summer, can't be repaired, must be replaced. 1st time Dave came out, 3 years ago, to check out my AC. Dreading this meeting because I just wasn't ready to invest in a new AC at that time. Now I am one of those people that finds it fascinating to observe someone while they are working their trade. I am 73 years young & have done A LOT of observing. I was incredibly surprised as Dave checked out, took apart, cleaned w/brush &/or compressed air, tweaked, replaced only necessary parts & oiled anything that needed it. I have NEVER seen another AC tech do 90% of the things that Dave did that day. When he finished my air conditioner was purring like a new kitten!! My next encounter with Dave was when he replaced my furnace in 2023. Once again ... Awesome job! My most recent encounter with Dave was today. He didn't try to sell me a new AC but once again he revived my old AC!!! He is honest as the day is long and reasonably priced. For your next heating or AC problem, call Dave with Alta Vista Heating and Air. You will not regret it. An old saying from down South ... "He's a keeper!!"

I have used Dave for many years for repairs and maintenance. He is a top notch MECHANIC inn the…read moretrade, is 100% honest and will never sell services or repairs that you don't actually need. He replaced my compressor 8 years ago and when the heat pump failed after 17 years he recommended a unit for $2000. less than a Trane that has seriously improved the atmosphere in my home. AltaVista is worth every cent that you will pay.

Great quality work I really recommend this guys. I'm happy…read morewith the work they did for my AC unit 100% quality work and 100% customer service

Great and professional electrical business. They came and installed a new home run for both of my…read moreA/C units. Owners of the property were pleased with their work. I definitely recommend them. I will definitely contact them for future projects. 100% satisfied

Was looking for two seals for circulation pump on a very old machine, , seals were shot. They…read morehooked me up with the best deal ever, saved waiting a week without dishes cleaned, and $75. Highly recommend these guys

I hired Appliance Surgeon on June 15 to fix a dryer drum that did not spin when running. The…read moretechnician arrived and completed the work without discussing diagnostic fees, labor rates, or part costs beforehand, only providing the $350.00 price total after the repair was already finished. He then required payment on the spot via Zelle before writing out a handwritten carbon-copy receipt. Exactly 14 days later, the repair failed completely with identical symptoms, and upon inspection, the replacement belt had broken again. When the new belt snapped, it whipped around the inside of the cabinet and damaged the machine's internal wiring. I called to request a refund since their repair failed, but the manager became combative, refused the refund, and abruptly hung up the phone on me. Ultimately, I am out the $350 for a repair that didn't last 2 weeks and I had to replace my dryer entirely due to the damage. The company has not responded to communication attempts. EDIT: Company's email response went to spam. Matter is being discussed via email. EDIT 2: Management has formally declined to issue a refund for this failed service. The company maintains that their standard procedures were followed; however, they have been unable to produce any documentation of pre-work authorization or a estimate demonstrating that pricing was disclosed prior to the completion of the repair--relying only on their technicians unsubstantiated and disputed claim of verbal authorization. Because the replacement component failed within 14 days and caused significant electrical damage to the unit's wiring harness, the appliance was rendered a total loss and required complete replacement. Management has denied my refund request leaving the matter unresolved. Recommend avoiding Appliance Surgeon as I have been very dissatisfied with my experience.

Atlantic Appliance repaired my Samsung range and I am completely satisfied. I was able to schedule…read morethe appointment promptly and Mr. Singh arrived on time and was courteous and professional. He had the needed part on the truck and completed the repair successfully in one visit. In calling around I found that not all repair companies work on Samsung appliances, so I was fortunate to find Atlantic.

My dishwasher broke, and I called to see if they could fix it. It cost almost $70 for them to come…read moreout and tell me it would be another almost $400 to fix the dishwasher. The technician told me that they would have to completely remove the dishwasher from my counter and disconnect the hose to fix it because one of the plastic parts that had come off had a broken piece lodged in the hose. I ended up having the actual makers of the dishwasher come out and they fixed it without doing any of that. They said the piece wasn't broken and that it had just come out of where it was supposed to be. They fixed it in like 15 minutes. I give them credit for coming out so quickly, but after this experience I'm not sure I trust them.

Came home to water all over my kitchen floor from the dishwasher. Buddy to the rescue!! Instructed…read moreme to cut off the water and how to drain the dishwasher. My sweet son cleaned up the floor for me. This was 8:30 at night and he still answered the phone...thank you! He squeezed me in the next day and came with parts in hand of what he thought was needed. This was the third time I've had to call on him and highly recommend. Buddy is very friendly, we chitty chat about our kids going to rival highschools, professional and polite. He's in and out the door very timely and very honest! Every girl should have this great appliance guy in their speed dial!!

Our Bosch dishwasher was leaking. I found L&M on Yelp. I called them around 9:00 am and a repair…read moreperson (Buddy) got to my house by 1:00 pm. He had the part I needed, installed the part and then tested the dishwasher. The price was reasonable. Buddy also answered questions about the dishwasher and provided good advice. Nice to find someone local that we can trust if we need future repairs.

Extremely satisfied with the work performed. They were very…read moreprofessional and communicated well. The estimate we got was very competitive. We will definitely use them on other projects.

My water heater decided to die the night before Thanksgiving. I called a few places but no one got…read moreback to me. We found Polarity onNextdoor and they just saved us. They came over that night to check it out, turned off the water and tried to find a replacement. They couldnt get a replacement, but onFriday came over and put it a whole new system. Then- they had some th9ughts ab9ut the pipes and madeanother housecall to redo some copper piping. Amazing service, and incredible kindness. The price was reasonable even during holiday time.

The only interaction I've had with this business was twice when someone, who I assume was Jimmy (he…read moreonly referred to himself as "Fatso") came to first assess and then replace my stove, through a contract with my stove company, Frigidaire. Jimmy was very friendly and personable, and his assessment helped me get the new part for free. My experience with them was minimal but good both times. Would reach out to them again.

This company has significant issues with internal communication. Last week, I spoke with a company…read morerepresentative to schedule an appointment for service. After explaining that my house is on the market and real estate viewings were scheduled to begin in the morning, I specifically requested an early appointment at 8:30 AM within the 8:00-11:00 AM service window. The representative assured me that my request had been accommodated and that the appointment had been scheduled accordingly. However, when I called on the morning of the appointment to confirm, I was met with a frustrating experience. A technician answered the phone and stated that he had no knowledge of who had committed to the specific timing of the appointment. He added that he would come over whenever he was available within the designated service window. The technician's tone was dismissive, indifferent, and unprofessional. Due to this poor communication and lack of customer service, I canceled the appointment and scheduled the service with a different company. It is strongly recommended that the company invest in training its staff on effective communication and customer service skills to avoid situations like this in the future.

We had never used All American Appliance before and were impressed with their speed and quality…read more They were able to come out the day after we called them and Pete did a thorough diagnostic of our Maytag Bravo Washing Machine. He explained his findings well to us, did not try to sell us on additional work (although he did provide a cost estimate if we wanted to pursue it), and provided guidance on making the washer last longer. Highly recommended. By the way, I'm not Bonnie W the owner, I'm another Bonnie W but I do admit it is a fine name.

We have used All American Appliance Service for 2 different appliances in the past year and had a…read moregreat experience both times. The first was for our HotPoint refrigerator's freezer (was making a horrible noise) and second was for our KitchenAid dishwasher (the upper rack broke). Both times they were able to send someone out within a few days who diagnosed the problem and was able to provide a quote for repair. Like other places around here, they charge a fee (around $90) to come out, but waive it if you use them to fix it. All in all, a trustworthy company and good value. I also like that I can call the same place for different types of household appliances and they service all types of brands.