Over the past few decades my insurance company (USAA) always recommended this shop. Body repairs…read moreand paint jobs were always top of the line. Last year, a perfect job was done installing body side moldings on a new Mazda CX5. That same car brushed under a tree branch (oops) and scratches resulted on the roof. Fortunately a staff member rendered an opinion that the scratches could possibly be removed by using a liquid lacquer. And, he did what was needed, easily. Wow, was I impressed. Moreover, there was no charge. I am greatly appreciative and strongly recommend this shop.

Wow. My husband scheduled an estimate this morning about some minor body damage. He had tried to…read morework on the scratches by himself but that made it more noticeable. John Brady took his time to assess the situation and then went WAY above and beyond to work on the two spots for about 15 minutes. When he was done, the scratches were barely noticeable. I was blown away with this level of customer service. Excellent & honest businesses are rare these days.

We recently had our Volvo repaired at Jeff's Body Shop in Annapolis after an accident, and the…read moreexperience was outstanding from start to finish. We were referred there by the Volvo dealer, and I'm very glad we were. From our initial conversation, the team was professional, responsive, and highly communicative throughout the entire repair process. The turnaround time was unbelievably quick, and the quality of the workmanship was impeccable. A special thank you to Jessica, who was absolutely outstanding to work with and made the entire process smooth and stress-free. I would highly recommend Jeff's Body Shop to anyone in need of auto body repairs.

I went in the for a quote and I believe I spoke with Steve. Anyways very upfront and wasn't trying…read moreto get me to do a bunch of stuff I didn't need. Was upfront what the cost would be and the problems that I could have. I really appreciated the honesty. I elected to just by a new car, but if I had work to have done I'd bring it here.

Outstanding workmanship, quality and customer service. JBS could have initiated body work that…read morewould have cost several thousands; opted for an optional surface "facelift" technique. I was provided the option after work was completed to move forward with bodywork if I didn't like the workmanship. I was more than happy. Highly recommend. Craftsmanship, integrity and great customer service.

I will write the review that I wish was on Yelp when I attempted to research this business…read more Approximately two and a half months ago, I was rear-ended by a lovely young lady that wasn't paying attention while driving. I called the Lexus dealership in Annapolis and was referred to JB's for repair. Pros: Really nice people, quick Turnaround (2 1/2 weeks) and collision repair knowledge. Cons: communication is ok; I would have liked more informed updates that discussed my out-of-pocket expenses when using this shop. This is why I want to put a warning if you use this particular shop. Warning: This is the only certified Lexus repair shop in the area that won't bring down their labor rate per hour. This will affect you because they are well above the insurance cap ( they charge 54 dollars, and state insurance companies cap at 50 dollars an hour). This means the difference will be paid by you, the consumer. Knowing what I have learned, I would have picked another place that wouldn't force me to pay additional fees even though their finished product was good. It is bad enough to get into an accident that isn't your fault but to have to pay the difference is even more traumatizing. I am fortunate that the insurance company waived the charges, but from what I hear, this isn't the norm. This shop is an excellent place if you are willing to pay 200-500 out of your pocket.

Yes, go there! These positive reviews are much deserved. I too can attest to the kindness,…read morehonesty and integrity of Brad and his team. I went in seeking a quote to mend an ugly long thick black mark--possibly a sideswipe--all along the side of my beloved 2016 Lexus RX 450h, my favorite car ever. Sure the mark had broken through the paint, I dreaded both the price tag and repair challenge, considering the car's paint is that tricky pearl white. Brad excused himself and momentarily returned with a cohort, spray bottle and clean white cloth, which they carefully applied all along the mark. It took a bit of scrubbing, but the mark disappeared! Brad could have taken the car in, merely cleaned it with his magic potion, kept it for however many days, presented it to me as "repaired" and charged me a tidy sum--which I'd have happily paid, delighted that the car looked like new. He charged me nothing. Not that I wish for another car booboo, but I certainly know where I'll go to get it fixed: GOTT AUTO BODY!

Used them several times. Professional friendly…read more Used them several times. Professional friendly Used them several times. Professional friendly

If you want to go to a transparent dealership, Fitzgerald is the place to go. I had such an amazing…read moreexperience at this dealership--I honestly can't recommend them enough. After a terrible experience at Heritage in Bel Air where I was insulted and dealt with shady car salesmen, I was pretty on edge going into this process, but this team completely changed everything for me. MJ took care of me and ensured I had everything needed, he was very knowledgeable about the car and walked me through its features. Carley really helped solidify the deal, making everything feel fair, transparent, and straightforward. And Alex in finance made the final steps incredibly smooth--no surprises, no stress, just clear and efficient. This was hands down the easiest, most stress-free car buying experience I've ever had. The whole team was professional, honest, and actually enjoyable to work with (which says a lot when it comes to buying a car!). You can tell when you walk into a dealership the integrity of its staff and this place definitely values transparency and integrity! If you're debating where to go--skip the hassle of finding a good dealership and go here. You'll be in great hands

My experience with the service department this week did not go well. I began making calls for a 30K…read moreservice on my Miata beginning Monday around 10:00 a.m. The telephone tree seemed to be broken, because I had to punch the "2" key for service three different times before a human finally answered. I was immediately put on hold for 8.5 minutes then was disconnected. I called right back and went through the faulty telephone tree as before. This time instead of speaking to a person I was asked if I wanted a call back. I did. Two hours later, not having heard from the service department, I made another call. This again wound up with my being offered a call back. I again agreed and again received no call within a reasonable amount of time. A fourth call finally got me through to a service writer. An appointment was made for two days later at 8:15 a.m. I was told that the work would take 1.5-2.0 hours, so I elected to wait at the dealership for repairs. When I arrived for the appointment, I was told the wait would be a minimum of 3.5 hours. I called my wife to pick me up, disrupting both of our morning expectations. There's no excuse for that kind of stupidity. This service department doesn't appear to know what they're doing. When I finally retrieved the car, the bill was 150% more than what I was expecting. If I can find another Mazda dealer in the area, I doubt I'll be returning to Fitzgerald.

I Absolutely love Panther Autobody! Pete and Mary are always so sweet to me. I recently busted up…read moremy car and took it in to get it fixed. I got it back in a couple days and when I picked it up it looked incredible and the price was so reasonable. I Definitely recommend Panther!

Reported to Better Business Bureau for unfinished work. Left in a Quagmire…read more Had smaller jobs completed prior to other vehicles, to my satisfaction. Will not refer, nor have work done there again.

This is the place that will be discriminatory against you if you are a woman alone, if you identify…read moreas they them, or if you have a disability, they will really make you work hard and jump through a lot of hoops to simply get a receipt with your name on it. Then they refuse to give me a refund because the receipt had the wrong person's name. Unfortunately, this place is toxic. The GM spoke disrespectfully over me and then tried to make me hide in a back private room because he didn't want his other customers to hear about his inappropriate business practices, definitely not recommended! Deserves zero stars.

They take your car and they never give you an update. It's been 3 weeks and my husband called them…read moreand no one will get back to us with an update. We should not have to keep calling to get one. If that is the type of service their people give I don't trust them to be honest with me. My family has done business with them a long time and because the people that use to work for them were intelligent and honest we trusted them and they would give us an update. Now my husband and I have to go there and force them to tell us what is going on. After this I will never go there again. The damage was my front passenger Side front side bumper. I'm afraid they made up a larger quote than it should be. Again they are the worst!!!!!

I have a 2013 Nissan Rogue, after 5 years the paint starting peeling off of the Pearl White SUV…read more Even tho' it was a Nissan problem they referred us to Unitech to totally strip and repaint the Rogue. I cannot say enough nice things about this company, they not only did a GREAT paint job, they detailed the car to the point that the windows don't even look like there is glass in them!! I would totally recommend Unitech to anyone who is looking for a professional paint job, and awesome people!! Thank you so much for all the hard work you did on my Rogue, it was well worth the wait!

I had a car that was towed there after an accident. They took my whole front of the car off apart…read more(bumper specifically) to figure out what is wrong/broken. They said the Car was a total loss and was eventually getting towed to the salvage lot. they diagnosed the car wrong. They stated it was the transmission, yet it was the engine. I ended up buying the car back from insurance to fix it up. Got the car back from a new engine replaced from a different shop. This shop did not touch anything but replacing the engine. I got the car back, and a huge part of the bumper was gone. I called them and had a long talk with them stated the bumper was not broken, that the took the whole bumper apart. Had photos and all to show the bumper was all with them. they tried to state they are not responsible for lost parts after the car left their lot, and that they put all the parts in the car. yet, the piece that is missing cant even fit in the car. So they are trying to blame it on the tow truck person. Yet they were the ONLY ones who touched the bumper and took it apart. They will NOT help replace the part. They gave us 3 different stories of what happened with all the parts. Long story short, I now have to come out of pocket $600 for a piece to the bumper. DO NOT GO TO THEM If its a total loss car because they WILL NOT help you replace anything when they break things or miss things.