Dale and his crew always go above and beyond to help every customer get their situation sorted out…read morethe very best way. I've been using them for over 15 years and they haven't failed yet. Highly recommend them !

I love my Audi TT. I recently had an accident in Baltimore where a car hit me on the passenger side…read morefront striking the wheel first in an intersection. My insurance company totaled the car which it shouldn't have but that another story. Jeff, My mechanic at Souder Autowerks, and Dale, at Service First convinced me that the car was too good to total and they could fix it. Service First is the right name. Dale is a straight shooter. The quality was top notch, the customer service was exceptional and the price was very reasonable. That's a rare combination!

If you're looking for a Car Repair Shop, I strongly recommend Bayside Auto in Stevensville. Of all…read morethe years I have utilized auto mechanics, Bayside Auto is the best. I went in today because of a "Low Power Mode" issue. The Tech took it out for a drive, ran diagnostics, cleared the issue, and then took it out again. He came in, explained what he did in detail, and told me if the problem occurs again, to call and get it on schedule. Every time I have used Bayside Auto, there has never been an issue. The owner is always there and his techs are top-tier.

Justin and team at Bayside Auto Service are brilliant in customer service! We are forever grateful…read moreas our car alternator and battery died as we were on holiday in the Chesapeake Bay. All garages were overbooked with work and even though the same was said for 'Bayside Auto' this business took care of our needs and replaced the Alternator and battery late afternoon Friday! They couriered in the parts and dropped us to the hotel where we were staying. Excellent work and competitively priced in costs, much better than the cost from our Hyundai Garage at our home. Excellent service and appreciated. Highly recommend this Auto Garage at 205 main street Stevensville MD.

I recently took my 2017 ford FUSION there After it being in. Hit in run wasnt happy when this…read morehappen but i took it there N the young lady casey myers was so friendly and very professional and caring she took good care of me while i was there kerp ne up to date on everything i picked my car up today amd was very pleased with outcome the vechile looks amazing wanted to also recognize the workers who did the body work as well as.who did the paintimg awesome job thank you erica kozee will be using you guys in the future

In retrospect, this was a cautionary experience and a reminder to read business reviews rather than…read moresimply going with an insurance company's preferred vendor or the closest shop. My experience was extremely unpleasant and dragged on for months. Caliber Collision appeared capable of handling visible body repairs, but they repeatedly failed to address more complex and critical mechanical and safety issues. On multiple occasions, my car was returned to me even though it was unsafe to drive. I had to bring it back several times due to dashboard warning lights and improperly completed wiring work. Eventually, my insurance company allowed the vehicle to be evaluated by a dealership. The dealership stated they had no idea why the steering column had not been replaced and told me I should not have been driving the car at all. That diagnosis prompted my insurance company to reassess the claim and ultimately total the vehicle, since repair costs had exceeded 75% of the car's value. After months of frustration, wasted time, safety concerns for my children, and over $16,000 in repairs, the vehicle was scrapped anyway. It's hard to fully express how upsetting it was to go through all of this only to have the car deemed a total loss long after it was supposedly "repaired." If you have a very simple, straightforward repair, this shop may be fine. However, in my experience they were not upfront about their limitations. They seem to operate as a large nationwide operation focused on volume, with little real quality control for more complex repairs.

My 2023 Santa Fe had rear passenger door damage, once repaired, you could never detect it ever…read morehappened. The repair was completed on the promised date and the entire staff made it easy. Thank you Preston AutoBody!

I brought my vehicle in for a repair from an accident that was not my fault. I had damage on my…read morepassenger side, front bumper - to be repaired. When I returned for pickup, my passenger side was not "repaired" and had additional damage that was not addressed. More parts were required and needed to be painted. -- Furthermore, SOMEONE HIT SOMETHING causing several additional large scratches into the driver side bumper and quarter panel of my truck, while it was in the car of Preston Auto Body. Danny was extremely apologetic, addressed my concern and set up an immediate repair. After jumping through that hoop, my truck bumper was painted and looked great. I took my truck home only to realize something didn't look right again. I found the safety hook surround was missing. I understand it is stupid, $100 piece, but it was there before the accident so it should still be there post repair. Danny again apologized and set up the immediate repair. Leadership at Preston Ford, If it was not for Danny this (3*) would be (1*). Danny apologizing for the service techs, and Danny's attention to setting up immediate repairs without not trying to argue or negate the facts are what saves the business here.

I called a few dent specialists for comparison pricing and RPS was the most responsive and provided…read morea written quote. I initially thought I had one dent but RPS discovered a second dent. They removed both dents while I waited and did a great job.

Did an amazing job getting a ding and crease out of my car door. Looks brand new. From getting an…read moreestimate, to getting it repaired was as painless as possible. True professionals who care about their customers.

If they can't tow without damage and treat customers well don't let them near fixing your car!…read more Towed and damaged 3 of 4 cars. Popped a quarter panel. Damaged a tow package. Scratched 150k of 4 cars- we have photo proof. This place is dishonest. Tow guy tried to fight my husband and then called my friend "fu$&%#g stupid" in front of a 10 YO child when she refused to back down about damage to her brand new car. Bad enough we were towed, but damage cars and curse at us because we won't accept their lack of professionalism? That's ridiculous. I'm not protesting the fact we were towed seeing the Blue Angels with our families - that's a separate issue. Exxon was happy to take the $199 per car...now take responsibility for poor work. Shame on you. Making money off of shadiness. Cursing. Ripping people off. Grr. Avoid them!

Overpriced for a state inspection. They did the check quickly and I decided to pay the extra cost…read morefor this however when I came back to pick up my car they were taking the payment (while playing their video games) and didn't advise the car didn't pass the inspection. I asked them what was wrong and there were minor things. -- any other place would've called to check if I wanted get the car fixed. Isn't this how they make money? -- They said one of the fog lights was not working and offered to take both off for $40 bucks! After all that I tried to reinstall the fog lights at home and found out they were both working. The cherry on top was the poor customer service. Really uninterested to help and really to make money. A