If you're looking for a Car Repair Shop, I strongly recommend Bayside Auto in Stevensville. Of all…read morethe years I have utilized auto mechanics, Bayside Auto is the best. I went in today because of a "Low Power Mode" issue. The Tech took it out for a drive, ran diagnostics, cleared the issue, and then took it out again. He came in, explained what he did in detail, and told me if the problem occurs again, to call and get it on schedule. Every time I have used Bayside Auto, there has never been an issue. The owner is always there and his techs are top-tier.

Justin and team at Bayside Auto Service are brilliant in customer service! We are forever grateful…read moreas our car alternator and battery died as we were on holiday in the Chesapeake Bay. All garages were overbooked with work and even though the same was said for 'Bayside Auto' this business took care of our needs and replaced the Alternator and battery late afternoon Friday! They couriered in the parts and dropped us to the hotel where we were staying. Excellent work and competitively priced in costs, much better than the cost from our Hyundai Garage at our home. Excellent service and appreciated. Highly recommend this Auto Garage at 205 main street Stevensville MD.

In retrospect, this was a cautionary experience and a reminder to read business reviews rather than…read moresimply going with an insurance company's preferred vendor or the closest shop. My experience was extremely unpleasant and dragged on for months. Caliber Collision appeared capable of handling visible body repairs, but they repeatedly failed to address more complex and critical mechanical and safety issues. On multiple occasions, my car was returned to me even though it was unsafe to drive. I had to bring it back several times due to dashboard warning lights and improperly completed wiring work. Eventually, my insurance company allowed the vehicle to be evaluated by a dealership. The dealership stated they had no idea why the steering column had not been replaced and told me I should not have been driving the car at all. That diagnosis prompted my insurance company to reassess the claim and ultimately total the vehicle, since repair costs had exceeded 75% of the car's value. After months of frustration, wasted time, safety concerns for my children, and over $16,000 in repairs, the vehicle was scrapped anyway. It's hard to fully express how upsetting it was to go through all of this only to have the car deemed a total loss long after it was supposedly "repaired." If you have a very simple, straightforward repair, this shop may be fine. However, in my experience they were not upfront about their limitations. They seem to operate as a large nationwide operation focused on volume, with little real quality control for more complex repairs.

Caliber Collision placed my family and myself in an unsafe vehicle. They are not friendly nor…read moreprofessional. At times their front office administrator that answers the phone was very rude. The project manager helped as best she could  and was able to get additional rental car days but seemed to not know the status of my vehicle or why it sat for days/weeks without movement. In October of 2023 we were in an accident that was not our fault. We chose to go through our insurance company and let them deal with the at fault driver's insurance. We trusted our insurance company's recommended/preferred body shop which was Caliber Collision located in Stevensville MD. Caliber kept our vehicle for almost three months. We kept calling on the status and found they were transporting my vehicle from one location to another to get mechanics to work on it because they did not have the right people on location. They seem to have no sense of urgency to complete the work which I consistently told them and my insurance company. My vehicle was returned to me in early-January of 2024. In September 2024 we visited a local garage because our vehicle was riding rough and the alignment seemed to be off. The garage told us our tires were cupping and balanced the alignment but it was still not riding correctly.  We then realized the front bumper was starting to detach. It was recommended that we find a body shop to see if they could re-attach. Based on a family recommendation, we took our vehicle to a different autobody shop in Chester, MD. This shop conducted an initial review and called with significant concerns as to the safety of continuing to drive the vehicle. I was invited into the garage to discuss in-person. I took the paperwork from the previous garage with me to the meeting. The team walked us through what they could see with just the bumper removed which included exposed wiring wrapped in painter's tape, suspension welding coming apart, bent metal not correctly straightened/replaced, after-market parts used instead of OEM, used axle, parts billed but not actually replaced, and significant overspray. With the documentation provided, our insurance company had to conduct a new review and asked this shop to continue digging into our problem When the technician took the measurements it was determined my vehicle was twisted almost 20 millimeters (.789 inches) off center which is why it was not riding correctly. After riding around in our vehicle for almost a year our insurance company determined our vehicle was a total loss. Per our insurance company, Caliber did not even meet their basic guidelines. I've learned quite a bit from this process and one of those lessons centers around how insurance companies recommend body shops that do subpar work to keep their costs down. The alternative would be to work with a professional shop of your own choosing to ensure a vehicle is repaired correctly. Our family was placed back in a vehicle whose integrity was significantly compromised. Stay away from Caliber Collision. They are taking shortcuts and not following even the basic guideline required by insurance companies. Picture proof provided.

My 2023 Santa Fe had rear passenger door damage, once repaired, you could never detect it ever…read morehappened. The repair was completed on the promised date and the entire staff made it easy. Thank you Preston AutoBody!

I brought my vehicle in for a repair from an accident that was not my fault. I had damage on my…read morepassenger side, front bumper - to be repaired. When I returned for pickup, my passenger side was not "repaired" and had additional damage that was not addressed. More parts were required and needed to be painted. -- Furthermore, SOMEONE HIT SOMETHING causing several additional large scratches into the driver side bumper and quarter panel of my truck, while it was in the car of Preston Auto Body. Danny was extremely apologetic, addressed my concern and set up an immediate repair. After jumping through that hoop, my truck bumper was painted and looked great. I took my truck home only to realize something didn't look right again. I found the safety hook surround was missing. I understand it is stupid, $100 piece, but it was there before the accident so it should still be there post repair. Danny again apologized and set up the immediate repair. Leadership at Preston Ford, If it was not for Danny this (3*) would be (1*). Danny apologizing for the service techs, and Danny's attention to setting up immediate repairs without not trying to argue or negate the facts are what saves the business here.

I called a few dent specialists for comparison pricing and RPS was the most responsive and provided…read morea written quote. I initially thought I had one dent but RPS discovered a second dent. They removed both dents while I waited and did a great job.

RPS Dent Specialists LLC. Big shout out to Ryan Shutt!…read moreTook my Tahoe in for a dent that I caused backing up. The quote and appointment process was real easy. They have a great online process. Honest and reasonable prices in my opinion. Quality work. Got a dent call these guys. Shop is clean and sharp looking. Turn around time was great. They also do window film, detailing, ceramic coating too. I don't work for them. This is a review of my choosing. I was not compensated or solicited for this review. Look on Google for photos of their work.