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    Preston Auto Body

    2.5 (4 reviews)
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    Services - Preston Auto Body

    Bumper repair

    Dent removal

    Auto frame testing

    7 More Services

    Auto maintenance

    Auto repairs

    Auto light repair

    Auto steering and suspension repair

    Routine automotive maintenance

    Rear-end damage

    Vehicle towing

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    1 year ago

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    2 years ago

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    7 years ago

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    7 years ago

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    Preston Ford

    Preston Ford

    (66 reviews)

    Nothing but the best in service from Preston. I have both my Ford and Mazda serviced there and the…read moreentire staff is excellent.

    Hello, I bought a…read more2023 Mach E and the buying experience was good-pretty standard. I love the car. I brought it in for its 10K service, which is essentially a tire rotation. I was told the aftermarket wheels needed a "key" to remove the lug nuts. After some time, one of the mechanics was able to find a key that worked and did the rotation. because of the key issue I was at the dealership for over an hour. I was then given a quote for new wheel nuts with a new key, and was told they could only be ordered in sets (key and nuts). I made an appointment, showed up on time, and then waited 1 and 1/2 hours to be told (information was unclear) the parts were never ordered or were ordered but didn't fit. I had just wasted 1 and 1/2 hours. From my perspective Preston should've comped the set. After all, they sold me the car (incomplete at that) and we weren't talking about a lot of money. I was told I'd get a call the same day to resolve the issue. I never heard from them again, and that's after calling and leaving a message, and after filling out their customer service survey and giving them honest feedback (and providing my number and email address). In the end I went to a tire shop here in Easton (Spurry Tire), took the guy five minutes to find a matching spline. Which he then refused to charge me for (that's customer service!) It's a shame that a simple service visit tarnished what had been a favorable opinion of the dealership. FYI, it does follow the car not being detailed when I picked it up after purchase, but that's another story.

    Preston Mazda

    Preston Mazda

    (23 reviews)

    I went in for a service bulletin (just a system update, something even I probably could have done,…read morebut I lack the access to the giant Mazda computer) and they told me it would take about half an hour. After reading the previous review, I was sure to mention that this was the only thing I needed done, but things seem to have gone smoothly and I was back on the road within an hour. Wasn't bad, wasn't exceptional, but hey, now my headlights don't flicker.

    Update : 10/29/25 - Finally received the permanent plate from Preston nearly 8 months after…read morepurchase. This resolves my issue. Thank you Update: 9/3/25 - More than six months after I purchased the car, I STILL do not have my permanent tag. I've never ever had this sort of horrible customer experience with any other dealership. If I could give Preston Mazda zero stars, I gladly will. I've contacted the dealership several times over phone and email, only to be first told that they are having paperwork issues at their end and then 'waiting for a document from Mazda to get it finalized'. And this has been going on forever. I spoke to Selbe Hubbard (the person's name mentioned in the response below) several times and still no resolution. To say I am incredibly frustrated with this awful customer service is an understatement. I was informed by my DMV that they will only renew the temporary tags twice which I already did. I will not be able to drive the car once my current set of temp tags expire soon if I still do not get the permanent plate. If you are considering buying from Preston Mazda (or any other Preston dealership), I would urge you to learn from my experience. Stay away and save yourself the frustration. MY EARLIER REVIEW BELOW: I purchased a new 2025 Mazda 3 Premium Manual from Preston Mazda in March 2025. While the sales process was smooth, the post-sale experience is incredibly frustrating. Four months later, I still haven't received my permanent license plates. My temporary tags expired, forcing me to take a full day off work. I had to go to the Delaware DMV, provide additional documents, have my car re-inspected, and pay out of pocket for new temporary tags. This is a process the dealership should have handled. I've attempted to contact Preston Mazda multiple times for an update and reimbursement, but they have completely ignored my emails. I have no information on when I will receive my permanent plates or any kind of resolution. If you're considering buying a car from Preston Mazda, be prepared for a frustrating and unsupported experience after you drive off the lot.

    Integrated Collision - Our team is here to help for all your automotive needs!

    Integrated Collision

    (3 reviews)

    I'd give more than 5 stars if I could! From the beginning, Integrated Collision was very easy to…read morework with. When I dropped off my car for collision repair, they explained to me in detail the process that I would go through from beginning to end. They even made the right phone calls to get my rental car issues figured out. They took my car apart down to the last bolt and made sure that every part that needed to be replaced was accounted for. They updated me weekly with a detailed report about the progress on my vehicle. The repairs were done flawlessly and you would never know there was any damage. There are no less than 20 body shops closer to where I live but the drive to Easton was well worth it. Your reputation precedes yourselves Integrated Collision! I highly recommend you and will in the future.

    Wow, we broke down on our way back from Ocean City on Wednesday, and as luck would have it we…read morepulled into their parking lot to check out the problem. They came out to see if we needed help, and it was luck, destiny, or just someone looking after us from above. We were 80 miles from home, and I was freaking out. They said they would help and fix the problem. We piled into my other truck and completed the ride home. They called us the next day to give us an estimate, which was more than fair for what they had to do. We picked it up on Friday morning, and we were more than grateful. I recommend them to everybody, and I hope we don't ever break down again, but if we do, I hope it is close to them. I would give them 10 stars if it would let me ,

    Preston Auto Body - bodyshops - Updated May 2026

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