Fair and honest and they do great work. I would not have my vehicles serviced anywhere else. You…read morecan trust them .

Went in this morning to see about what I thought was a flat tire. The technician indicated the…read more"whatchamacallit" on the tire had broken and was letting all the air out. Everyone in the office was super friendly and my tire problem was quickly fixed for under forty bucks. Yes, I definitely recommend the shop and will be back!

Last review was 8 years ago when the Edgewater location first opened. Recently needed major repair…read moreand just like my prior experience service was excellent. Service professionals were knowledgeable, professional, and kept me very well informed. Especially happy with the drop off and pick up service they provided. The business has grown substantially which is a clear indication that other customers are as satisfied I. Hats off to Clinton who could not have been nicer and more accommodating and he certainly is an asset to the Neely staff. Hopefully, I won't need auto repairs for another 8 years but, if I do I won't hesitate to take my vehicle to Neely's. Thanks guys.

Very expensive. Parts markup 100% over retail prices. Checked prices at dealership. Labor rate…read moreseems high for specific job. $500 labor to replace 4 plugs in a Toyota seems excessive. Close to $ 700 with parts to replace spark plugs. Declined a long list of other repairs that I was told I needed, mainly because of the cost. I'll be looking for a facility that's more reasonable.

Good customer service, reasonable prices, car maintenance subscriptions…read more I was recommended by my cousin who is a mechanic and I trusted his judgement. My service was a diagnostic on my vehicle. It's in a pretty busy location but overall it was a great experience

Mr Johnson seems to care greatly about customer satisfaction. I feel my Subaru is safely in…read moreprofessional hands. The staff I encountered were very polite. They are very accommodating. In the past, I have found it very difficult to find a service center that is trustworthy. I advise anyone who is looking for expertise, reliability, trustworthiness and courtesy to visit this establishment. You will not be disappointed. Thank you Mr. Johnson you and your staff are a treasure.

There are two types of guys that I generally don't want to interact with the first are mechanics…read moreand the second or contractors. That is because I haven't had a great experience with either of them. After having a very terrible experience at JJ's Auto service which is right next door and please see my review for that. I had an excellent experience at Boswell's which is where I got everything fixed for a fraction of the price. Bill and Tom, the latter of whom is the owner we're super friendly and nice. Tom's wife answers the phone and is polite and courteous. I wanted the job done quickly and efficiently so that I could get my car back on the road otherwise I wouldn't be able to move forward with the rest of my work in business meetings they were very understanding of that and made sure that they did everything to accomplish it and exceeded my expectations I have absolutely nothing horrible to say about them because they're such wonderful folks and apparently they've been in business for a very long time and they know what they do and they're good at it. If you ever find yourself stuck in the area and need car repairs I would have no hesitation to recommend them to anyone

Boswell's Auto Service was efficient and informative. I needed a major repair and got my car back…read morewithin 3 days! I just moved to this area and so happy I found them.

I cannot recommend these guys enough! Elmer and his team have always been extremely helpful with…read moreall of our vehicles. They don't hesitate to take a look when we bring them an issue and they explain what they're doing and what they're looking at every time. Great service, great customer support and good people. Thank you, ZEPEDA.!

My Honda CRV needed front & rear break pads & rotors. I called many places in Annapolis. Most of…read morethe places didn't have appointments or quoted me for very high prices. When I called in the conversation over the phone very simple. Quick price quote. No hassle about dropping off the car. It was a very easy process. They know what they do & price was very reasonable. All the reviews I saw for this business are for real. We are in a bad economy but ripping others off is not a solution. I am totally happy that I found this place. As they promised service requested was done on time. Please check with this business for your vehicle needs before you check elsewhere. You will not be disappointed. I highly recommend this place for your vehicle needs.

Synopsis: Fair, honest, trustworthy, and highly-skilled…read more Dets.: This was my second visit to Bowie Auto Clinic, and they didn't disappoint. After hitting an errant piece of metal on the freeway, my car started making the most hideous, concerning noise, so onto Bowie Auto Clinic I went. Sean/Shawn and crew worked diligently to identify the source of the noise, keeping me abreast of their progress over the two days they worked on it. I'm overjoyed to report that they discovered the source and resolved the issue without breaking the bank. If you're looking for a mechanic you can trust--even as a woman--Bowie Auto Clinic is your shop. Thank you, Sean/Shawn and Bowie Auto Clinic!

They were professional, efficient, and responsive. I was able to make a next-day appointment, and…read morethey saw my vehicle right at the scheduled time. Hassle-free, not trying to sell me on services I didn't request. Excellent price

This is the best company we have ever dealt with! (In any business!) the team here is super…read moreresponsive, supportive, and proactively communicated with us every step of the way. Transparency is amazing and appreciated as I'm not familiar with automobile repairs. Several quick fixes often were done at super low cost. Often told us the cheaper option was the best and the prices were always surprisingly low. This is the gold standard for every car repair shop from now on. Definitely pick this place! It's the model of a 'customer-first' business!

A breath of fresh air…read more I called in last minute for an inspection. The service members were respectful, professional, and great. They squeezed me in for an appointment and did an extremely thorough job. The amount of knowledge in that shop is astounding. They didn't attempt to upsell but just gave me the facts. Prices are good too! I highly highly recommend to anybody in the area. Also, they appear to team up with enterprise for discounts on cars. All in all, great place.

To find this level of customer service is unheard of...I'm still in awe. Ok, picture it. You…read moreliterally call someone about an issue and they fix it..with no hesitation..in 2026?!?! LOL. Listen. That is what Zack does. You tell him your problem and he fixes it. Plain and simple. In a matter of one hour I called, explained that I needed a headlight fixed on my husband's truck and how nobody in this area seemed to want to touch it (I guess because of the intricacies involved) but when I called Zack and explained all this, I asked him straight up, what is gonna make you any different than anywhere else I called because everybody's telling me this that and the third.. basically telling me that I needed to take it to the Mercedes dealer. He literally told me what's gonna make me different is that I'm gonna actually look at your vehicle and tell you what we need to fix this headlight. He said the only thing I can't do is give you an estimate over the phone because I don't know what type of work needs to be done but I can tell you that I can do the work. So I then asked him what the turnover was like-how long would they have the vehicle. He said that's another thing. When you bring me your car, there is no sitting around waiting-you bring it-we fix it; we tell you what it's gonna cost and if you agree, it's done. So immediately I told Zach OK this is my husband's truck. I'm gonna call him. I'm gonna tell him to bring that truck around there and like clockwork he did and Zack did what he said he was gonna do. He even went above and beyond by ensuring that my husband got a ride back to his job after he dropped the truck off and picked him up also to come and get the truck when he was finished-which took no time. I cannot recommend this place enough. The time it took to do the work, the price and the customer service were all 1000 out of 10. Even if it's something you think that they don't specialize in-ask. Because that was me. I knew they were a collision shop, but I didn't know whether or not they would be able to just fix this headlight for us (as many denials as we got ) and all within an hour or so of me calling to dropping it off, it was done. To Zack and his team...thank you. The above and beyond service from your business is gonna take it far. You have life long customers in us, and anybody else that I can get the word to. You guys rock. I repeat-these guys will get our business over and over and over and over again and they should get yours too.