When my wife and I began to plan our wedding, we discovered that most venues in the Bay Area have a pre-existing affiliation with just one or two catering companies. So, if you hold an event at their venue, you must use the caterer of their choosing. How pleasant then, that when we booked a venue (the Piedmont Community Hall in Piedmont which is near Oakland) that allowed us to use any caterer of our choosing, we were able to choose to work with Serves You Right Catering. Our experience with SYR was so positive that we heartily recommend the company for any catering needs. The positive aspects of our experience came from three leading characteristics of the company: Quality, professionalism, and value.
The quality of both food and service were great. A month after our event, we are still getting compliments on the FOOD at our wedding. Honestly, I can't think of another wedding I've been to where I even remembered the food the next day, but we have been pleased that guests have even gone so far as to ask for entree and appetizer recipes from our event!
The quality of service (half of what you are paying for with a caterer) was also excellent. Marcie was our point-person in the months leading up to the wedding. She was never out of touch, and was always quick to respond to messages via phone or email. The day of the event we had plenty of courteous and professionally dressed staff, and a captain (Corra) who ran the show and made sure everything was going according to plan. One of our guests is a family friend who has worked in the hospitality industry for 30+ years--even he told me over the course of the evening how impressed he was with the level of service. All the food was cooked perfectly, served promptly, and cleared efficiently. Our particular event also required a time-sensitive room turn because it was raining on our special day :(, and this was executed according to plan.
In the process of working with Marcie and her company it was obvious that they strive for perfection in their events. To this end, each phase from planning to event execution to cleanup was the definition of professional. In the early going Marcie showed us different possibilities with room layout and guest seating. They include glasses, tablecloths, plates, napkins everything you need in the price per guests so this part was really easy. And all throughout, Marcie always gave me the latest updated price so I always knew the cost of our event even after small changes in staff or equipment (our "final" guest count changed 3 times in the final week, changing the number of tables needed--Marcie never batted an eye). It was great to be able to sign off on our whole bill without any surprises the day before the wedding.
Finally, I would judge our Serves You Right Catering experience as an incredible value. For what we paid, we received so much more than we had been offered by other caterers in the Bay Area with whom we had previously spoken. Marcie & also Chef Matt whom we spoke with never tried to up-sell us on things we didn't need, but rather made sure what we were getting was exactly what we wanted. What's more, and a further point of distinction for SYR, were the artistic and creative ways to present food that only added to the unique experience for guests at our event. Right after the ceremony was over they passed drinks on bar trays so everyone got a drink. I did not know they would do this and it was a nice surprise! As well as to ease the burden on the bar. Since we were serving cupcakes in lieu of a wedding cake, Marcie came up with a way to employ these as to look like a wedding cake. But in an affordable way without the cupcake tree idea you see too often now. Even as the Chef of the company, Matt was there "in the trenches" cooking at our event and often checking in with us a couple times over the course of the evening and helping with whatever needed done at that moment. Incredible.
Based on our experience I recommend Serves You Right Catering with the utmost conviction. For any of our future catering needs I plan on using them, and for our month-ago wedding I know my wife and I will be forever grateful for the wonderful experience and the tremendous value we received on our wedding day. read more