I've been a customer of this store on Greer Road for more than 25 years. Both Carrie and Ryan are…read morevery nice. The staff is always friendly and helpful. I have enjoyed my experience at the store.

Usually, everything goes well. They are usually very well stocked. They are attentive to customers…read morecoming in and they greet you by name. I have been coming to Pinch a Penny on Greer Road for probably 20 years plus.

The worst most expensive pool service. Where do I start? I called them they said they'd come out…read morelater in the week. 7 days later No one showed up. I called back she said I had to consent to the service- I sent a consent via email. She said they'll be there the next day. By then my pool was getting kinda green. They don't show up again! I call again - they said they'd be out the next day. The come - charge me 90$ of chemicals blue $69 monthly fee ( to clean the basket and the filter? Really). Yo top it off the leave the back gate open. I have dogs. So then the pools better- not perfect but better. I use it and my hair turns bright green! I let them know and they say "it's the chlorine " Really! All pools have chlorine and isn't that why I'm paying this company to check and measure the chemical?!? No I'm sorry nothing. To make it worse I called and let them know I wasn't happy with paying $170 in 1 week and not having a clear pool. Who knows how many dollars of chemicals they could use in 3 weeks! Not to mention the cost of getting the green out of my hair. You know when they said? Not what can we do to make it better, not I'm sorry - I got ok we'll close your account and send u the bill. Good riddance- don't use this company unless you want them to siphon money out of your pocket. You Will be nickel and dimes to death. 1/5 rating on Angie's list says it all- " beware of crook" state several customers. He obviously writes all the good reviews.

All I wanted to start was a professional evaluation of what we needed to bring our pool up to…read moresnuff. New liner, track and related materials, most likely. A professional evaluation. What I was told is they charge $219 just to come out. Non-refunable. If their estimate and our evaluation of their reputation warranted it, we would give them our business. Whether or no we were a prior customer was not an issue. What we did get was a demeaning, snarky reply in which they conveniently failed to mention their fee: $219.

While we are pleased to finally have the fiberglass pool it was definitely a journey. Canceled…read moreappointments as well as just not showing up. Communication is definitely lacking. Like a lot of businesses the "sales" part sounds good and is friendly. Then there is reality. To Late , I read the reviews on this company from around the Country and there was so much Negative! Most lack of communication. Well the calls got on their nerves too! As I was told "just call". Then was told off for texting! Yes, my text was meant for Monday morning EST, regarding the pile of trash. Well That was a mistake! Sunday, CST 8:15 my text went through. And our thousands of dollars meant nothing to "pony tail" (nickname for one of the sellers, from Pensacola. He drew the line on that! Not that we were inconvenienced with the digging until 1:00 am under stadium lights or a huge hole left for weeks not the huge pile of trash which was a Danger boards with nails sticking out for our four Mailinois, grandkids to step on but that I texted on Sunday evening! They left a mess. Unfinished.. Fortunately my husband is very good with programming because he has figured out our issues from chemicals to the Polaris So we are grateful and give thanks to be on this side of the project. I will not recommend Premier Pools to anyone. Two stars for hole and fiberglass.and the men who actually dug the hole the rest stayed in their truck and observed the real men working. No! Choose another company!

Very professional and quality service. They have gone out of the way to accommodate me and my wife…read moreto make sure that we are comfortable and satisfied with the service. I recommend them to anyone.

I have acquired my first pool after my recent home purchase. I was in need of guidance and…read moresupplies. I found this to be the closet location to my new-to-me home. The parking was close to the store when I arrived. Upon entering the establishment I was greeted by the staff while they were assisting other customers. I was looking around at all the items from hoses and brushes to chemicals, and was getting a little overwhelmed. Once the staff member was available to assist me, they were kind and extremely knowledgeable. No one tried to up sell me and only gave me the items I needed at this time per my questions and concerns. They helped me load up my car with all my new toys and ingredients. Using their advice, I pool quickly became a sparkling dream. I highly recommend this location to anyone with water entertainment needs.

Josh at Pinch a Penny is so knowledgeable and is such a nice guy. He has helped me with my pool…read moreissues and I never feel like he is just trying to sell me something like some others do. I really appreciate the customer service at his store and will always do business there.

I went there on 5/12/2020…read more Service: 5 stars. Social distancing: 5 stars. Protective equipment for employees: 5 stars. I found what I needed and I was in- and out in less than 10 minutes :)

I paid them $150 to fix the leak in my pool pump and they instead said I had a cracked housing…read more They would return to my home only if I bought a new pump from them. Instead, I called another pool service who replaced the pump gaskets. It's been almost a year now and I have no leaks. But Pinch-a-Penny won't return the $150 they charged me, even though they tried to scam me into buying a new pump!

Owner Blake is old school handshake honest proprietor that I've know and done business with when he…read morewas manager of "recreational factory warehouse" Aloha is the local business to purchase bullfrog spas Which I believe is one of few American made products in existence.

I am so pleased to recommend this local business!! I'm currently sitting in the incredible Bullfrog…read morespa I purchased just before Thanksgiving. I got a great deal on a floor model and Blake (owner) personally assisted in the delivery and set up only two days later. He coached me through everything I needed to purchase the right model, and told me everything I needed for set up and continued maintenance. Take any negative reviews here with a big grain of salt because I've found Blake and Aloha Spas to be nothing but reasonable, kind, and fair. Thank you, Blake! This was one of the best gifts I've ever given myself and my family. I've been in every day from the day it got filled.

This was my first time to this location, and I needed some thing to clear up the cloudiness and…read morefoam that I suddenly started getting. This time there was a man working who asked if he could help me with something. I told him the problem and he recommended a product that I already had, some free and clear. I asked him if maybe I should use a fungicide and he told me that I needed to bring a sample of my water in. Unfortunately, I am on the other side of town and asked if there was something to get rid of the foam. He handed me some anti-foam and I explained to him I didn't have my glasses with me and he said he didn't understand how people leave home without their glasses. I told him they were in my truck and that I didn't think I would need them, but just wondered if he would be so kind as to tell me how to use it. There was no one else in the store and I felt like he just didn't want to take the time to help me. When I told him I wondered what's it I was hoping he would tell me and he just walked away and didn't say anything and stood at the register. So at that point, I left the store without a purchase and will find what I need elsewhere. I will say the store is clean looking and appears to have a good selection of items. It's in a Publix Plaza so it's not too hard to find. but if you have questions and need someone to explain things to you, that may not be the best location.

My husband & I bought a pool from them for 2,000 a month ago and they said it would be in 2 weeks,…read morewe call to find out where the hell are pool is and they told us they sold out. We bought and laid out sand just to find out this company sold us a pool that was never coming. Horrible service and bad management.

I visited the store a few months ago to pick up supplies for a newly purchased hot tub. The young…read morelady that helped me took her time to show me different options, including even some relaxation salts and what looks like packets of oils. I wasn't sure about adding those to my hot tub and wonder if that's how I ended up with foam. They definitely smelled good though. I appreciated the time she took to show me and suggest different products and offered to test my water once I was up and running. She even recommended another store for me to stop at to make sure I got what I needed since they didn't have the small bromine floats and test kit at the time. The selection there seemed very good overall. I would return to this location.

Keith at the North Monroe street is very knowledgeable. He has advice when I go in about my hot…read moretub. He very very conscientious about wearing his mask which made me feel comfortable and I appreciate that. The store is well lit and items are easy to find.

I've been going to the Leach Center since December. I was able to join because I'm an FSU alumni…read moreand my sister got a membership with me. While I love the pool, hot tub, and all of the amenities, there are serious problems. The staff doesn't know anything about the gym equipment so they couldn't help me get started. I ended up downloading apps for the exercise equipment and using them to find out how to use the machines. The machines that have the capability to have you walk down a road in a country of your choice or stuff like that aren't enabled so you can't do that. They have a bad problem with people loafing on the strength training machines looking at their phones, even though cell phones are not allowed. There is an adult swim class and water polo practice and when that's own, the majority of the pool is reserved. The college closes for Spring Break, Winter Break, etc, and when that happens, the Leach Center is closed, too. Parking is horrendous. There already aren't enough spaces, and when a game is on, they close off some of the lots near the Leach Center. I only found out after getting a citation that membership does not allow you to park in the lot for free. I had to buy a parking permit and that's $65 per semester. I wasn't told about that when I signed up so I'm looking to go to another gym after my current membership ends. I also hate that because I'm not a current student, I can't just swipe a card to get in. I have to give the person at check-in my phone number and that gets tedious.

Leach has plenty of equipment and multifaceted wellness choices in addition to staple gym options…read more Indoor pool, cardio, weight training (need to expand this department twofold), and an indoor track. I appreciate the natural lighting and the staff as well. Things that need to be improved: weight area is too small for the quantity of people here. The gym really just needs to be 24/7. The hours as they are just don't cut it.