Great experience with First Coast! I recently purchased a new house with pool equipment I was…read moreunfamiliar with as it differed from prior house. I contacted the pool installer to see if they could come give me tutorial on the equipment they installed but couldn't even get a call back. I contacted at-least 5 other pool companies for a tutorial/inspection and quote for weekly service. One told me to take pictures and come to their store (not helpful), 1 setup appointment but were no show. The other 3 wouldn't return calls or emails. First coast contacted me back within hours of my request and came out 2 days later. The owner was super friendly and explained everything to me and answered all my questions. Ended up setting up a weekly service to get pool under control. I may end up taking it over myself once I understand it more but they are so friendly I may just keep the weekly service. They have been here twice now, pool is clean, equipment is working and provide a email service report each week with photo of pool, chemical readings and summary of the chemicals added and services rendered. Highly recommend this growing company if you need pool service!!

They took our pool from a black, leaf filled catastrophe and with a lot of TLC brought it back to…read morelike. Even rescued the ole pool pump. Great work!

Outstanding service provided by Frank's Pool company. From start to finish. Steve was an integral…read morepart on my decision to go with this company after several other estimates from other pool companies to bid on my project. His knowledge on questions was obvious. His direct interaction on the project from start to finish. No middleman to go through. He was the sole project manager. His ability to jump on questions I had to jumping on something that needed to be done was exemplary. I couldn't ask for a more satisfying experience

Frank's Pool Service is a good company to get your pool serviced and for weekly maintenance. Frank…read morestands behind his work and can be counted to work toward your 100% satisfaction!

Said they would "evaluate" any parts that may need to be replaced. Evaluate apparently means start…read morereplacing parts hoping you get to the one that fixes it. In my case they replaced a Thermister ($158, $15 on Amazon)), didn't fix it, then the high-limit switch (($120, $14 on amazon), didn't fix it. I told the tech that Pich-a-penny said the inline temp sensor was likely the issue ($179, $29 on amazon) that fixed it. Still charged me for not needed parts. When the heater started heating tech left instead of waiting for it to reach high temp, heater again failed and I had to call and complain to get him back. He had not calibrated the temp sensor. Terrible approach to solving problems. Could have installed bench parts to find the problem, if that is not it put my parts back in. Didn't leave my old parts either.

Bad management, never much help, disappointed in work quality, always seemed rushed, very…read moredisappointed. My husband, big LaDante agrees

This company has been amazing ! They do a great job with our pool/spa! Always on time and reliable!read more

From the owner: CPO certified, licensed and insured with 10+ years of pool service experience. read more