The nicest person on the Island. I have tried a couple over the past 7 years and Brad by far is the…read morebest and most professional. His prices are very reasonable. Always reliable. Communication is excellent. Others claim what Brad delivers, but they don't even come close to the promised service. You will not be disappointed. I LOVE MY POOL.

From the owner: Service Options: -- Weekly service including cleaning,…read morevacuuming, chemical balance, tile scrubbing, and regular filter cleaning. OR -- Once a month deep cleanse. If you prefer to do weekly maintenance on your own, I will come once a month to do a deep scrub on your tile, vacuuming, and filter cleanse.

Great service!…read more We have had several different pool companies over the past few years. This company is the best, hands down. It is professionally run. The technicians do a great job, as well as customer service.

Great price. Discount for nurses was amazing. They had my pool looking crystal clear within a few…read morehours.

Our 25-year-old pool and Lani were showing signs of age, so we decided that this was the year for a…read moremakeover. I remembered a co-worker had his pool resurfaced, so I asked him who had done it and he told me John Castleman, and he said he was very happy with his work. John came out to assess the job and give an estimate. He was very down to earth, listened to what we wanted and made some suggestions which were very helpful. We had a row of tile across the top of our pool that we were going to either replace or just get rid of, but John said they were in real good shape and suggested we just have him regrout it, which would save us money. He gave us a very competitive quote for the work. We went with this option, and it came out looking brand new! I had mentioned that I thought the pool might have a leak. John identified two leaks, one by the skimmer and one by the pool light that hadn't worked in the last 20 plus years. No wonder it didn't work. Not only were we resurfacing the pool, but we were rescreening our Lani, as we lost a couple screen panels with the hurricane last year. I pressure washed my Lani at least once a year, but there are areas I cannot reach. Our Lani structure is white, but after 25 years, the mold in those areas looks disgusting. So, before any work got started, I called Pressure Washing Alternatives to clean the Lani structure. In a couple hours, they made the structure look brand new. Cost $225. This has nothing to do with John Castleman Pools, but I thought it might help others in my situation. Our Lani was rescreened by Jacksonville Screen Inc, another fantastic company. John worked with me to make sure the pool resurfacing was done before the Lani was rescreened. This worked out really well. We added a heat pump to our pool. John coordinated the electrician to come out to add the service to handle this and took care of all of the plumbing changes to tie in the new heat pump with our system. He also installed a working pool light and a railing by our steps, (we are getting old). The whole project took about two months from the time we first spoke to John. It would have been faster, but we had to wait on the delivery of the heat pump. I was just hoping it could get scheduled by mid-summer, so I was pretty pleased with how fast it went. John suggested even though I have a heat pump, that I get a solar cover. He said it would cut down on the evaporation but also cut down on the amount of chemicals we'd have to use. Since I put the cover on the pool, I have not had to add any water, and have only had to add one Clorine tablet a week. John was good about cleaning up, never leaving a mess. He also checks back with me from time to time, and always answers my texts when I have questions. Our pool and Lani are now better than new. We were truly blessed to have John do this job for us.

I got 3 estimates for a pool resurfacing. Castlemans was the 4th. John informed me that I didn't…read moreneed to have the pool resurfaced because it still had 3-5 years left. He told me I could have the pool acid washed to make it look nicer but it was not a necessity. I asked for quotes on a refinish and an acid wash. The quote for a refinish was less than the other 3 quotes. We went with an acid wash and also installed a salt chlorinator and a new led pool light. Work was completed early, quality of work was superior. John patiently, professionally and kindly answered all questions. My interaction with John absolutely outstanding. If you're looking for quality work from an HONEST craftsman, call John. We will be using Castlemans pool when we resurface and will probably have him redo our cool deck.

My family loves our Kerry Martin Pool!!! Great company and friendly staff. It's been 6 years and…read moreit is as beautiful as the day it was completed.

Our family absolutely LOVES our Kerry Martin Pool! The sales team was extremely professional and…read morenice and they made the entire design process enjoyable. The quality and attention to detail was on point and we couldn't be happier was the finished product. Highly recommend!

Fun update: Within 12 hours of making this review I received an immediate termination. Seems like…read morethey can't handle the truth! I am extremely disappointed with the service from Pinch A Penny -Fernandina. The owner Melody backed into our basketball goal and left the scene without informing us. We had to review the camera footage to find out why our BB goal was leaning. When we addressed the issue with them directly, they were rude and dismissive, showing a complete lack of accountability and NEVER apologized. On top of that, their weekly service has been subpar, with them only doing half the work they're supposed to, but billing us for "storm cleaning" and increasing the monthly rate! I would not recommend this company to anyone looking for reliable or professional service. Fun update: Within 12 hours of making this review I received an immediate termination. Seems like they can't handle the truth!

Bought a pressure gauge that didn't work; they refused to exchange or refund it, one hour after…read morepurchasing it. She accused me of damaging it while installing. The poorest of customer service!