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American Flooring

4.6 (25 reviews)
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Services - American Flooring

Carpet installation

Carpet removal

Floor installation

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8 months ago

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1 year ago

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2 years ago

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2 years ago

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5 years ago

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3 years ago

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3 years ago

I'd like to add on ridiculous prepping costs. They are not very friendly. If you don't have $1 million find someplace else to go.

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3 years ago

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7 years ago

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5 years ago

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5 years ago

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4 years ago

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4 years ago

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4 years ago

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4 years ago

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5 years ago

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9 years ago

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9 years ago

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9 years ago

We stopped in to check out vinyl plank flooring. The sales people were very friendly and knowledgeable. Nice, clean showroom!

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8 years ago

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Review Highlights - American Flooring

Wow, great service from start to finish ..... all commitments made on time and the installation guys were the best.

Mentioned in 2 reviews

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You might also consider

Brunswick Floors

Brunswick Floors

(2 reviews)

To the rescue. Brunswick Floors went above and beyond. Having been led astray by the big blue box…read morestore in Kingsland about my flooring and mistake after mistake - I had to get carpet down as my HHGs were on their way. Off I went to Brunswick Floors. I walked in the showroom and within 10 minutes we were out the door heading to my home. He took measurements and we struck a deal right there - and the next day "BAM" carpet installed. Unreal - but it really happened. Great service, professional installers, and an outstanding / caring staff. Highly recommended. (Pst - a better rate too). Stop by and see them at the store off of HWY 40 - I did and I have the carpet and happy kids to prove it.

I I recently used Brunswick floors to install 1100 ft.² of wood and carpet the project was supposed…read moreto last for one week on day two they indicated it would take another week at an additional cost I was inconvenienced by the fact that I had booked one week out of my home and now had to scramble to find another booking for a second week This was an insurance claim and the updates and price increases had to be conveyed to my adjuster many times over This company does not provide move- out service in that they don't pack your things up or move in-service in that they don't unpack or reinstall tv,internet,etc. No care was given to the handling of the boxes I had to pack(contents of your furniture)-in fact I have two pieces of vintage dining furniture that were deeply scratched and the finished was marred Instead of putting ALL the contents into a rented container I had to provide -- these movers put lamps,cushions,paintings,mirrors into the 2 bedrooms not requiring work. Envision the tv show Hoarders. When asked if they were going to remove the stuff in the bedrooms the predictable reply was no we are just emptying the container They did an excellent job of stacking all the boxes in the kitchen in front of and on top of the counters and were a little miffed when asked to relocate all of them to the dining room so I might have access to the things in the cupboards and use of the countertops Now you may be thinking they might be refunding or repairing or replacing to save their reputation as a local company - but you would be dead wrong Their solution was to draw up an entirely new contract with additional charges and new language as though 3 prior signed contracts did not already exist

Empire Today

Empire Today

(15 reviews)

Southside

I strongly advise against using this company if quality and long-term support are priorities. After…read moreonly two years, my floors are showing significant wear and nicks. Because the product has been discontinued, there is no path for repair, leaving me with a subpar result. Despite reaching out, I have received zero assistance. Please spare me the automated 'contact us' response and instead focus on standing behind your materials for future customers.

Title: Avoid Empire Flooring at All Costs - A Costly Nightmare from Start to Finish…read more Review: In December 2023, I paid over $22,000 to have my floors installed by Empire Flooring. Within months, I noticed the baseboards lifting from the walls throughout my entire home. A contractor later explained that Empire installed the quarter round too tight against the flooring, causing the lifting issue. When I called Empire in March 2025, they informed me that my installation warranty had expired just three months earlier. Even worse, I had purchased a $2,000 extended warranty, which I later learned only covers accidental damage--not installation errors. Absolutely unbelievable. That alone was bad enough--but the story gets worse. After a kitchen flood damaged about 200 square feet of flooring, I paid $3,600 for repairs. In the middle of the repair, the installation manager abruptly ordered the crew to leave, claiming that my original flooring was installed incorrectly and that my continuous flooring layout violated the manufacturer's warranty--even though Empire themselves installed it that way! He insisted that they would only proceed if I agreed to add five transitions in doorways and an 18-foot transition strip across the middle of my great room. When I refused to accept that ridiculous "solution," they walked off the job. After multiple complaints to corporate, Empire finally offered to replace all my flooring for $10,000 since they no longer carry my original material. I agreed, set an install date, and took off work... but no one showed up. The sales rep stopped responding, and now, as of October 2025, I've lost two days of work and still have no completed floor. I've given this company every opportunity to make things right, and they have failed miserably at every turn. If you value your home, your time, or your sanity--DO NOT hire Empire Flooring. I wish I never had.

American Flooring - flooring - Updated May 2026

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