Notwithstanding the fact that house cleaners make more than teachers, I am happy to recommend Jose Serrano cleaning services for house cleaning and window washing and carpet cleaning. The team is very thorough, very friendly and very professional. Jose communicates by text or phone call which is convenient. He is courteous and calls when running late. He is careful with my oriental rugs and does not use an overly-powerful vacuum on them. He does an excellent job deep cleaning the wall-to-wall carpets and he keeps the hardwood floors healthy and shiny. I am especially pleased with his care of the bathrooms' shower tiles. The grout stays clear of mold and soap residue. His prices are reasonable and I was especially pleased with his window-washing quote. I almost took one star off because he did not wash the outdoor sills; but I'm not sure if anyone does that. I never paid attention to that before. It was a bit disconcerting to spend so much money on the windows but see the bird droppings on the sill. If that is important to you, you might discuss it with the window washer. read more

Great job on our bathrooms and windows when we left our old house by Sam's Barbecue. Timely efficient and got right down to getting your clicks worth on their cleaning. Just recommended them and will hits them again myself! Highly recommended! Thanks guys! read more

Jose and his team did a fantastic move-out cleaning job for us. Windows (inside and out), carpeted room, floors, baseboards, shelves, ceiling fans, and cabinets were all cleaner than when we moved in. Cleaning services are more expensive in the Bay Area than LA, but Serrano Cleaning did such a good job, I didn't mind that much. Jose communicates clearly by text and is very prompt and professional. It was also a relief to not have to hire a separate carpet cleaner to shampoo one room. Serrano Cleaning Services is highly recommended for move-out cleaning jobs! read more

Unfortunately $1,200 carpet cleaning didn't hold up after two months. Edges along baseboards showing dirt, and spots reappearing on family room carpet. Found food on floor of pantry (Pepperidge Farms goldfish crackers that we don't buy or eat) that was supposed to be vacuumed & cleaned. Nice enough folks, but, sadly, can't recommend for the price... read more

Jose and his team are the best! Super friendly, hard working, affordable, and very reliable. We've used his team for years to provide regular house cleaning. They always do a great clean and are happy to touch up any spots they might have missed. We are moving out of the area, and are sad that we will no longer be able to use Jose. Do yourself a favor, and call Jose for your house cleaning right away! read more

I have tried several of the cleaning services around San Jose area and none of them has done a better job than Serrano Cleaning. The owner communicates promptly and contacts you before arrival. I really liked the quality of the job they did. Usually after other cleaning services are done I find spots that they ignored or didn't notice but not with Serrano Cleaning. After the work was done, I was given a tour of all the spots they cleaned that other services never had. If you have tried other services and find them just alright, give Serrano Cleaning a chance; you're gonna love the work they do. read more

Really great service! I called and the owner came right away to see my place and give me an estimate on the cleaning or my carpet. Next day he came on time and with a great smile. The carpet was left really clean and dry pretty quick with few hours. And most important the great customer service and price as well. When it comes to something like that I look for great service, good price and company I can have long time service and recommend to my friends and family members. I do really recommend them! read more

I've been using their cleaning services for about 8 months now and we're always happy with the outcome! Jose is easy to communicate with and super professional! Thank you to the hard workers who always make our home refreshingly clean! read more

Serrano Cleaning service does a nice job. They are professional and are happy to meet any needs around dogs. Jose is very flexible when something does come up and we need to change times for our cleaning. Jose is very easy to work with and I find the team very trustworthy and never worry. His pricing is also reasonable, especially for the work they put in. I wouldn't hesitate to recommend. read more

Highly recommend Serrano Cleaning Services. Jose Serrano and his team clean my house every other week. He is always on time, provides excellent communication, and is usually in and out within an hour! The house is extremely thoroughly cleaned, and I'm always impressed with how perfect the floors look when they leave. Thank you Jose! read more

Serrano Cleaning Services does an AWESOME JOB!! I have used them for all my apartment move-out house & carpet cleanings and they have made apartments I have lived in for over 5 years look brand new and better then they did when I moved-in!!!! I have never written a Yelp Review before, but am always impressed with their excellent service, fair prices, and superior results! read more

I have been working with Serrano Cleaning services for a couple of years. They do a great job. They are efficient and responsive and very easy to work with. Highly recommended. read more

Exceptional carpet cleaning service, one of the only few using the rotovac 360i in south bay, which takes bit more time and efforts than the typical "wand" but the results are much better Jose the owner is responsive to my calls/text and always arrives before or on time, he's very efficient and careful in his setup and puts in the extra efforts to ensure absolutely best possible cleaning for the entire area. He diligently scrubs, repasses and redoes heavily stained areas and tries his best with the rotovc to ensure carpet is restored to best possible state. Jose has cleaned my carpets several times and if not for him I would have had to replace the carpet atleast a couple of times in past 7 yrs ! read more

Serrano Cleaning Services - Home Cleaning Near Me - San Jose, California

Extremely unprofessional. Tried to set up a cleaning service by first making a phone call, then sending an SMS and finally sending a message on yelp, but no response. Cleaning is very mediocre. They do not clear the trash from kitchen and bathroom (All the cleaners I've had in the past do this) and do not clean the kitchen drain board (which is one of the dirtiest things in the kitchen). I was surprised they did not do the above mentioned things even the first time when they supposedly do "Deep clean" and charge extra. read more

Great job cleaning our appointment! Quick work, lightening fast response and extremely pleasant. I will definitely call Jose and his team whenever we need our home cleaned. Thank you so much! read more

Jose's company did a fantastic job doing a move-out cleaning of my rental house. You don't have to have carpets to hire Serrano Cleaning Services - my house had all oak and tile floors. They even did a bunch of cleaning I had forgotten to ask for: pulled out the fridge and cleaned behind and under it, cleaned baseboards and window sills, all the Hunter Douglas shutters, etc., etc. Jose is very responsive to email, which I found to be a great convenience. I wish I had taken before/after pictures because you would not believe it was the same house. I can't recommend highly enough and would use again gladly. read more

In choosing a cleaning service, I've found that half the battle can be just getting them to show up. Not only did Jose show up as promised for an initial inspection to quote our office clean out job, he & his crew were right on time come the appointed day of the clean out. Jose is a nice guy, easy to work with, and he and his crew were efficient and did an excellent job for a very reasonable price. Definitely recommended. read more

Cleaning of 2 bathrooms and kitchen counters. Jose and Julio turned two filthy bathrooms including shower doors very clean - I was amazed. These guys are professionals in every way. read more

Pricing is fair for the service they provide. We hired them to do a deep cleaning of our apartment prior to moving out. Jose and his crew are very hard working and work quickly. The only downside is that they overlooked many parts of the house, they spent around 2 hours cleaning with a staff of 4. After re entering the unit my husband and I spent another 3 hours cleaning the areas they missed. I would describe their service as quick but not detail oriented. Overall ok. read more

Jose is a professional! I have used Stanley and Chem Dry on my carpets for years and tried Serrano Cleaning Services for the first time and I was very impressed. I was a little embarrassed as I had no idea my rugs were that dirty. My carpets came out beautiful and about 5 shades lighter. My rugs were done about a month ago and no spots have returned and look as good as the day they were cleaned. Go to his web page and watch the video of the carpet cleaning and it is the truth! He also cleaned my brother's house and carpets on the same day. They did a fantastic job cleaning the bathrooms and the kitchen. My brother is disabled so his carpets had marks from his walker. When the job was done, his carpets looked brand new. I can't say enough about Jose and his team, I have recommended Serrano Cleaning to all my friends and family. Give them a try you will not be sorry. read more

I used Serrano cleaning services for my business and did an amazing job. They are very trust worthy and was able to leave my building while they cleaned. I will use them for my home as well. read more

Jose and team are the best cleaners we've ever had! We've gone through at least 4-5 cleaners before finding Serrano. Since it's just my husband and I, the house is not too dirty and Jose comes once a month. But he and his team are SO fast. 4 people cleaned our 4bd/3ba house in an hour! On average they take 1-2 hrs when others take up to 4hrs or more. But the quality is also superb, very thorough. They are priced reasonably and it's worth it for the quality and speed. Jose and his team are also very nice and accommodating. Thank you Jose! read more

Jose and his team are amazing! They are very professional and do a fantastic job and have been very flexible to fit us into his schedule when it works best for us. Highly recommend them. You won't be let down! read more

Jose is the best. He and his crew have cleaned carpets for us now for several years. We used to have a contract with Stanley steamer but they always had to come back as the stains would resurface quickly. Not with Serrano! The stains are gone for much longer - I typically get twice a year service. Serrano has gotten the toughest pet and kid stains out! I cannot recommend anyone as much as Serrano, hands down! read more

I've had the pleasure of having my home cleaned by these folks for the past few years and they're great! Jose is very responsive and super chill, and the house is always cleaned brilliantly! Bathrooms, kitchens, you name it, it's done well by Serrano. Would definitely recommend these peeps for all your cleaning needs. read more

Very satisfied. Will use again and hoping to be able to tailor and fine tune the service as we have more appointments. Very serious, detailed, hardworking team. Responses are relatively quick, setting up the appointment is fast and easy. Thanks for the great service! read more

Serrano Cleaning Services do an excellent job cleaning my home. The cleaning service is priced reasonably and I am happy every time I see the beautiful results. Jose is friendly and accommodating with his schedule. Every time the house gets cleaned he does a few windows as well. My stainless steel appliances have never looked this good! He and a colleague come prepared with all supplies and the results are always impressive! read more

Serrano Cleaning Service and his Team are very professional and provides excellent service in house and carpet cleaning. I have used his services for over 10+ years and he has never disappointed me. He is reasonable on his service fees and will make time to clean your home. He takes PRIDE in cleaning your home and is careful that he/ team does not damage any personal items. He/ team leaves the home sparkling and the customers are very happy. read more

Very happy with them. Communication was excellent. They did a great job cleaning a very neglected kitchen in a home I'm moving into. I couldn't imagine the floors would ever be so bright and clean! read more

I needed a whole house deep cleaning prior to putting my home up for sale. Although Serrano wanted to do the estimate over the phone I insisted on an in-home estimate to ensure that the cleaners would know exactly what I wanted and that the pricing would be accurate (supposedly, an in-home estimate cannot be increased). I was quoted a price of $610 for whole house cleaning, blind cleaning, and carpet shampooing for 4-rooms. I was surprised as I had anticipated paying twice that and checked again that my specifications would be met (cabinets polished with Murphey's Oil Soap, etc.) I understood that they could not move large furniture (ie., beds dressers) for the shampooing, but was shocked that they did not even scoot over chairs, coffee/end tables in order to vacuum beneath them! One closet had a few small items (lamp, bag) inside and they did not vacuum or shampoo it! If they were uncomfortable moving the stuff they could have asked me to do it, I was at my home during their entire visit. After 6 hours (with as many as 5-people working at once) they were finally finished, or so I thought. I came in and found that NONE of my furniture, wall hangings, décor had been dusted, cleaned, or vacuumed. When I called the company they explained that "Whole house cleaning" does not include furniture. Huh?? They argued that since I was moving out they thought there would be no furniture and quoted me based on that. However, during the initial walk-through I specifically requested that the pet hair be vacuumed off of all the upholstery and wiped off of all shelves, tables, etc. (I have a witness who has verified this). The kitchen cabinets also clearly weren't polished and when I showed the girls a bottle of Oil Soap they claimed that was what was included in their spray bottle (very diluted, did nothing even after a repeat treatment). The company finally agreed to let two of the housekeepers stay for an extra 2-hours at an additional charge of $60. I SHOWED them everything that I wanted done including running my fingers over framed wall art and showing them the dirt that came off. I told them that I wanted the entire upstairs and downstairs done. After 1 1/2 hours they said they were finished and I let them go. They were clearly exhausted and I actually felt bad for them. After they left I realized that there were entire rooms (ie., office) that had not even been touched! The furniture that had been "cleaned" had been wiped with a dry towel, anything that was crusty, sticky, or required more than a quick once-over was left. This was also true of the hardwood and tile floors. The company said they "lacked the equipment" to clean food out of tile grout. Hmm, a toothbrush has always been adequate equipment for me. While the couch cushions were vacuumed, the sides, backs, and bases are still covered with fur. The frustrating thing was that I was willing to pay more to have all of this done but was assured that it would be taken care of for the lower price, which is why I chose Serranos. So, now I have an open house this weekend and no time to hire new cleaners. I will be spending my entire day polishing cabinets, mopping wood floors (with an actual wood floor cleaner), moving small tables to vacuum beneath them, cleaning up crumbs from along the baseboards where they were pushed into by their vacuums, and shampooing the closet that was left neglected. One of my rooms contained exercise equipment and I decided that it didn't need shampooing, and while I was reimbursed the $35 shampoo cost for the room, they did not even bother to go in it to vacuum or clean anything! WTF?? The shampooing was a huge mistake anyway. My carpets are less than 4-years-old and after the shampooing the whole house reeks like a wet dog (no dogs have ever lived here). So I will also be renting a rug doctor and using straight water to try to remove the horrible stench. The only reason that I gave them 2 stars is because all of the workers were very friendly (though none spoke English and using their office assistance as a phone translator was difficult). The workers are fine, but the company itself is not. Consider yourself warned. read more

We have been using Serrano cleaners for a few months now. They do a terrific job. Jose and his crew are prompt, professional and thorough. Usually with a cleaning service you get a good job the first time and then it feels rushed. With Serrano I have never been disappointed. Highly recommended. read more

I have never written a YELP review before, but now I must because Serrano Cleaning Services is fantastic. I agree with the other reviewers: Jose and his employees were friendly, efficient, skilled and hard working. They came to clean the kitchen, bathrooms and floors and every room was sparkling clean. They even cleaned some areas I wasn't expecting. I expect to hire them on a regular basis. I would highly recommend this service to family and friends. read more

Serrano Cleaning Services was recommended to me by a family member 9 years ago. They've been cleaning my home every other week since then. I'm still very happy with their service.They are one of the few people that have access to my home when I'm not there. It is wonderful coming home to a sparkling clean house! read more

Jose and his team are awesome! I've used them to clean our house and our carpets. They are always on time, willing to work with my schedule and are quick and efficient. read more

a job well done...price is reasonable...the guy (jose serrano) was friendly, knowledgeable, and courteous. they came on time, tried to adjust to our extremely tight schedule....did everything perfect...will definitely recommend them. read more