On the HANGRY, we stumbled into this restaurant. These are the kindest servers. They had great recommendations, were accommodating, and showed lovely empathy for a solo adult with two cranky 8 year olds. The girls devoured the garlic noodles. Not a single strand left! That's unusual for my girls and I was so happy they ate! I put away the dumplings & green beans. There were plenty leftovers for the next day lunch. The food was a touch salty. However, not enough to be deterred from going back. Small and yet spacious place. The 4 stars is simply because my go to dumpling place cannot be beat. Altho I'd rather eat here for the wonderful servers & ambiance compared to dingy Dumpling Capitol. We were stuffed and not able to indulge in the dessert dumplings. The ube & chocolate combo sounds fantastic. I will make it a point to save room the next time we hit up San Pedro square and sap center! read more

The name does not live up to the hype because they were not serious about customer satisfaction from my experience. If you're going to be paying $60-$70 for two people, you would at least expect your food not to be burnt and the staff not be rude! I have been looking forward to going to this place for two years, it was a birthday dinner and I was so disappointed by my experience. I understand that it's downtown San Jose and we came in the evening, so maybe that's just how closing staff is. First off when we were seated, I asked to be moved to a more comfortable's table because the chairs were really uncomfortable for me. The staff seemed irritated and said "I guess" which was the first red flag because it's nerve-racking enough to ask for a special request and to be met with an unprofessional answer like that was disheartening. Secondly, two orders of dumplings came out burnt, which was seriously disappointing. We could barely eat them. We didn't end up finishing them. I brought this up to staff. He told me they weren't burnt and that's just how they are. I know the difference between burnt and browned and these were definitely burnt hard on the bottom and inedible. He begrudgingly told me well "I'm sorry but you'd still would have to pay for another order". I don't think that's fair at all so I said "it's fine were ok" I don't wanna give this company any more of my money anyway if this is how they treat their customers. Lastly, once we were done with our food and paid the check, the man came back to our table and asked us if there was anything he could do for us and how if we enjoyed our meal this felt like a slap in the face after everything I've already asked of him that he refused and denied and being met with a disingenuous offer just felt petty. All in all, I wouldn't go here if you're looking for food that is not burnt Service that is helpful and hospitable. Andexperience that is anything above fast casual dining. read more

Serious Dumpling 正经生煎 - Pan fried dumplings - Chinese Near Me - San Jose, California

The Food: The dumplings here are incredibly juicy and flavorful. A quick tip: eat them fresh in the restaurant! Getting them to-go or taking them home just isn't the same experience--they are best enjoyed hot right out of the kitchen. The Environment: The restaurant itself is very basic and could definitely use a deep clean, especially the floors. If you're looking for a romantic lunch, a date spot, or a sleek environment, you will be disappointed. Final Verdict: I definitely recommend this spot if you want a fast, delicious dumpling fix and don't care much about ambiance. Just lower your expectations for the decor, dine in, and enjoy the food! read more

Serious Dumpling 正经生煎 - The dumpling - Chinese Near Me - San Jose, California

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Ample interior seating, food comes out fast and super hot! Service was awesome, made great suggestions! read more

Serious Dumpling 正经生煎 - Crispy Original SJB （原味生煎包） - Chinese Near Me - San Jose, California

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Honestly, I've never been so uncomfortable dining anywhere. You would think that these people worked here against their will. The service was so passive aggressive and negligent. Except for the one girl with piercings that told us she just started working there, she's chill. The food was decent, I honestly think it's overhyped and I definitely prefer other dumpling places compared to here especially due to the inconvenience of parking in downtown along with probability of having to pay for parking. I felt like the giant soup xlb definitely had a lot of soup. As for the smaller ones that we ordered for the rainbow xlb, those didn't have a lot of soup. The flavors were super interesting tho, and definitely there so it was a fun experience to order the rainbow xlb. I was a bit surprised however because I expected the giant soup dumpling to be a bit larger in size. Anyways yeah, never coming back here and trying with them again. If I wanted bad service I would just go to a Starbucks. Oh yeah, and the ambiance is alright I suppose. It's not my favorite restaurant interior atmosphere but maybe it's because I just thought it was bad vibes overall. I really did just want to eat my overpriced dumplings and gtfo. read more

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I discovered Serious Dumplings completely by chance and am so glad I did! The food was incredibly flavorful, and everything we ordered was delicious. It was also my first time trying bao, and I was pleasantly surprised by how good it was--soft, flavorful, and definitely something I'd order again. The ambiance is very casual, making it a great spot for a relaxed dinner. The indoor dining area isn't very large, but they do have outdoor seating, which is a nice option if you prefer to dine outside. You have to try the garlic noodles! The service could be better because they don't come to you to check up on you if you need Utensils, extra plates etc. read more

Bao Down Serious Dumpling is one of several restaurants operated by Hong Kong-born restaurateur and author** Chris Yeo, who also owns Straits (Santana Row); Sino (closed); Roots & Rye (Los Gatos); and The Province (San Jose). Serious Dumpling, as the name implies, focuses on classic Chinese and Taiwanese street food, snacks, and bao--but with modern twists. The Good: * Friendly service * Full selection of alcohol, from sake and mixed drinks to beers on tap and in bottles. * Great branding--I love their little dumpling logo. * We both absolutely loved the Garlic Noodles (蒜蓉炒面), which were definitely the star of the show--perfect texture and a great garlicky flavor. * The humble Beef Pancake (牛肉卷饼) has quickly become one of our favorite Taiwanese apps. Thin slices of beef wrapped in a tasty, crispy scallion pancake make this a fantastic bite. * The Spicy Pork SJB (辣猪肉) is another delicious bite, with a crispy bottom and a juicy, pork-filled interior. * The garlic string beans (蒜蓉四季豆) were another surprisingly delicious side. Tbh, we only ordered them thinking we should get some veggies in, but they turned out to be one of the highlights The Meh: * DTSJ means having to find and pay for parking. There is some street parking available (free on Sundays and City holidays), but your best bet is the San Pedro Square parking garage The Ugly: * Some of the Rainbow XLBs (彩色小笼包) came out already popped from the kitchen, which is kind of a bummer. I'm not sure what you do in that situation--do you complain and ask for another, or just suck it up and vent in your Yelp review? I'll let you guess my course of action. ;) Conclusion: Fine spot to get your dumpling and noodle on **Chris Yeo co-wrote "The Cooking of Singapore: Great Dishes from Asia's Culinary Crossroads" https://a.co/d/0j7KqEUD⁠ read more

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Fun spot to hang out with friends or just fix my dumpling cravings. The SJB and XLB there are really good, super juicy and flavorful inside. The giant dumpling has sooo much soup. Service is always quick too, which is nice. Also I really like the beef noodle soup, the broth is really rich and flavorful without being too heavy. read more

Serious Dumpling 正经生煎 - Giant XLB - Chinese Near Me - San Jose, California

Awesome spot in the heart of downtown SJ for some traditional and more unique dumplings! We ordered the original SJB pan-fried soup dumplings, boiled lamb dumplings, pork & shrimp chili oil wontons, pork & shrimp XLB, garlic noodles, and cucumber salad. My favorites were the original SJB, which were unbelievably soupy, and the boiled lamb dumplings. We came in on a weekday afternoon and it was surprisingly busy. Even though there was only one server working, the service was great, and the food came out quickly. read more

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Excellent food! The garlic noodles were probably the best I've ever had. Super garlicky and adding a fried egg was perfection. I ate there in June and it's literally almost October as I'm writing this review and I still can't stop thinking about them. Everything else we ate was good too, but the garlic noodles were by far the best thing! The place itself was pretty small but cute inside and the did have some outdoor seating too it looked like. The waiter was very nice and helpful even though he was a bit overwhelmed informing us a colleague called out leaving him short staffed for a busy Sunday afternoon. Next time I find myself in San Jose, I will be coming back to get those noodles. read more

Surprisingly small restaurant but some seriously good dumplings steaming here! It wasn't crowded for weekday lunch and we were able to grab a nice corner. The hostess was very kind in taking our order when we were ready and helped us by joining two tables together since we order a LOT of dumplings. We ordered the following: Chicken potstickers: Juicy, steaming hot, thick coating but crisp from the bottom, delicious umami and my most favorite out of everything we ordered. 5/5 Pork and shrimp sui mai: They were tough but tasted good. I've had better but these were good as well. 3.5/5 Garlic noodles with added egg: These were disappointingly sweet with a fried egg on top. Canned garlic did not help the dish at all. 1/5 Giant xiong long bao: Massive dumpling with little pork filling but a lot of hot soup that can be sipped with two tiny straws. I'm a hot soup and broth lover so this was massively amazing for me. However, the dumpling completely stuck to the steamer basket from the sides tearing the dumpling apart. I would have loved to take the whole thing home and eat it later but it was a mess so left the whole thing after drinking the soup with the help of the straw. Still 4/5 since the soup was AMAZING! Chicken xiong long bao and pork xiong long bao: Very similar to chicken steamed dumplings we've had at other places. Little soup in the chicken ones but tasty . 4/5 for both Chicken wonton in chilli oil and pork and shrimp wonton in chilli oil- Tiny portions but great flavor once you add their soy sauce, vinegar and amazing chilli oil. 5/5 Pork and shrimp sui mai: Delicate and delicious. 5/5 Shrimp har gao: I've had better. 3/5 Chocolate xiong long bao: Chewy, warm and delicious. Loved them!! 5/5 We will retun for the chicken potstickers and other offerings! They have a nice menu and a very hard working kitchen staff! Lived watching them steam dumplings for us! read more

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In SJ downtown, so parking is slightly tricky but you can park at a parking structure nearby and it's free for the first 90 minutes. The service is good and deserves a 4 star. Although it's an online menu, we ordered via the server and food was freshly made. The tables are not big and we had to shuffle dishes around. Food quality wise was not that impressive though. We tried: - coke chicken wing: does not taste like coke chicken wing, lacking the fried element on the outside, more like a sweet soy sauce chicken wing - pan fried buns: ok, has juice inside, but some part of the bun was too hard. - regular XLB: tasted ok as there's soup inside. The wrapping can be thinner. - rainbow XLB: the most disappointed dish. They were almost all broken when we tried to pick them up. The pink one I got was curry beef and it just tasted weird. The green one which we presumed is spinach wrapping is actually a veggie XLB. - Garlic noodle with spam and veg: This is the best dish of all. There are slices of soft mushroom, good garlic flavor, we had spam and cabbage added. $13.60 for plain noodle and toppings such as protein and veg are each $2-$3 on top. -Garlic Kale: also good, chopped garlic brought up good flavors and the kale are fresh. -Ube buns: freshly made and not overly sweet, good size and quality, but 4 for $13.5 is not that affordable. Total damage before tips is $104. I think I still prefer Shanghai #1 for pan fried buns and other Shanghainese dishes. read more

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I've been for several business lunches and had a chance to try much of the menu but haven't been able to take photos... Shrimp & Pork Wontons: excellent and the dish to get when you don't know what to get. I like a little extra chili oil. Pork Xiao Long Bao: nvm, THIS is the signature dish. I like the pork and shrimp version even better. Garlic noodles: Ask for egg to be added. Not too garlicky but with a defn kick. Garlic string beans: underrated. Get these and you even feel like you're being healthy. Beef pancake: sort of a Shanghai version of a burrito. Decent but a little dry -- not my fav. Steamed Curry Beef Dumplings: very juicy inside. A touch of curry. Quite good but I like the XLB better. Small room with lots of light. Staff helpful. Will keep coming to lunch. read more

Serious Dumpling 正经生煎 - Corporate event - Chinese Near Me - San Jose, California

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(San Pedro Square) Food: original giant soup xlb (8.5/10)- enjoyed the flavor and texture of this dish. It is steamed so the container has holes which causes the soup to pour on the plate. You will have to use the straw on the plate to drink the soup. Garlic noodles (9/10) very flavorful and is probably the dish I enjoyed the most. Noodles were cooked well. Shrimp added more texture and flavor Garlic string bean (7.5/10) string beans were cooked well but lacked flavor. Chicken wontons (6.7/10) won't really buy this again. Small and lacked flavor. Had to add chili Curry beef sjb (8/10)- little hard on the bottom but the beef and soup tasted well Ube chocolate buns (7.8/10) I expected more for this. You can't really taste the Ube and it didn't have much chocolate inside. If they added more chocolate I would have graded this a lot higher Setting: plenty of seats, clean, and offers table sizes for small to larger groups. Tv available if you want to watch sports etc Service: server was great. Checked on us if we needed water, recommended some dish, and was updating us on when our order will arrive. Price: price is fair. Not too expensive or cheap Parking: San Pedro square garage or side streets read more

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3/5: If I'm only rating the food, its 2.5/5. Its terrible. Starting off with the fried pork and shrimp dumplings, as soon as I took a bite, all I could really taste was the oil and the meat inside was just mediocre. I didnt eat any of the dough. Now, the shumai, I dont know what meats they use but this is definitely not an authentic human. The beef noodle souple was the only dish that was actually ok. I gave it a 3, only because the waiters are great. Will not be back. If you are familiar with asian food, specially if you are from around SGV Area in Southern CA, this place unfortunately will not satisfy your cravings. read more

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Serious dumpling is solid, great for a quick stop in, shrimp & pork hit the spot! Great service and atmosphere. Anthonyxibarrax read more

Serious Dumpling 正经生煎 - Chinese Near Me - San Jose, California

Food was delicious but the dumplings were smaller than expected except for the pan fried soup dumplings. Those were a decent size but unfortunately burnt/over cooked on the bottom. Flavor profile was good esp the garlic noodles and garlic steing beans, they were not too salty. Sadly the loco moco beef patty was a bit too firm and dry. Not enough gravy. Service was good. Someone made sure we put on name on the list when we were waiting at the door. A server check on us every once in a while. Took a while to get more chopsticks and the paper check. Ambiance was great. Not too loud. Spacious enough for groups to be apart and not too close thay you bump into others. Cozy. Up to date. Clean. 1 unisex bathroom. read more

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Service was bad also food came out cold waited for 30 minutes for just a plate when there was a slow day would not come here again

Extremely burnt curry beef shen Jiang bao. The regular shrn Jiang bao was also burnt. read more

Serious Dumpling 正经生煎 - Chinese Near Me - San Jose, California

Came in with no expectations, but WOW! This place gives Din Tai Fung a run for its money, with pretty similar menu items and that same delicious taste! All the dumplings and noodles were super flavorful and served fast. The only thing is that the items tend to lean on the sweeter side, so just be aware of that. I wish we got a few more "spicy" items to offset it. Service was quick and the servers were really helpful in deciding what to order. Inside is pretty nice, and when we went for dinner on a Monday evening it was pretty empty and quiet inside. Definitely will be back! read more

Serious Dumpling 正经生煎 - Cucumber salad（凉拌黄瓜） Pork&Shrimp SJB (猪肉虾仁） Garlic Noodles （蒜蓉炒面） Chicken Wonton in Chili Oil （6）（鸡肉抄手） - Chinese Near Me - San Jose, California

My family and I decided to eat at Serious Dumpling for a birthday dinner and really enjoyed it! The location is great. It's surrounded by bars, restaurants, and dessert spots, which makes it a perfect place to start (or end) a date night or hang out with friends. My family and I ordered quite a few things off the menu, and honestly, everything was good. Our favorites were the garlic noodles, ube XLB, and curry SJB. The food came out quickly, and the servers were friendly and efficient. The interior is modern with seating inside and outside. The inside though isn't the best setup for larger groups. Our group of 5 sat pretty close to another table with just a small divider between us, so it felt a bit tight. Prices are on the higher side, and for the portion sizes, it's a bit hard to justify. Although, that's somewhat expected given that it's in downtown. That's really the only reason this isn't a full five stars. read more

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All the vibes of San Pedro Market, great ambiance, but a cozy inside spot with delicious food and good service. We had pork XLB, pork and shrimp XLB, chicken potstickers, garlic string beans, and jasmine rice. It was a clean sweep of yum. My future SJSU student said she will be back lots next year! read more

Serious Dumpling 正经生煎 - Pork XLB - Chinese Near Me - San Jose, California

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I was a little disappointed with the food I ordered here. The loco moco was a bit overcooked (both the beef and the egg) which left a little to be desired. The food and atmosphere were good, just not as great as I was expecting. read more

Their garlic noodles were in point and so were all the different dumplings. We went an hour before they closed, so we felt like we were being rushed. But other than that, I would go back again and again for more read more

Came here on a Sunday night with friends and had such an amazing dinner! We ordered the spicy shrimp and chicken wontons, chicken dumplings, pork dumplings, and of course the famous garlic noodles (with spam!!) I had read about online and WOW. Everything came out piping hot and packed with flavor. The service was quick, the food was incredible, and every dish impressed us. To top it off, we grabbed some ube chocolate buns with sweet cream to take home, and they were absolute heaven. 10/10 meal - delicious food, great service, and prices that felt really fair for the quality. Can't wait to come back! read more

Serious Dumpling 正经生煎 - Garlic Noodles Chicken XLB (6) ( Pork&Napa Dumplings ( - Chinese Near Me - San Jose, California

We came here with our family on Lunar new year and had a good time. They have beautiful artwork on the walls. It was luckily not too busy so we were seated right away, although with a family of 4 and the number of dishes we ordered, the table felt a bit on the smaller side to contain everything. We ordered the shrimp har gow, garlic noodles with egg and vegetables, chicken XLB, pan fried monk SJB, chicken wontons in chili oil and chocolate XLB for dessert. Most of the dishes were pretty good with our dipping sauces and chili oil. Service was reasonably quick and our server was super friendly and helpful. All in all a good experience. read more

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I was with a group for lunch and a few people showed interest in some items here. We originally planned to grab some food and go eat outside down the block a bit in the communal area since we had dogs with us. A few people from our group went inside to order but were told by the staff to sit out on the patio and someone would come help us instead. I wasn't very happy with that but sometimes when you're with a group you compromise. The patio was not looked after. We checked the tables for the cleanest one, but that was pretty much wasted time as they were all dirty. The server did brush the leaves off the table, and then later, after placing our drinks and utensils on the table, awkwardly rub one spot in front of someone with a dried rag. It was almost like he was miming cleaning the table. It was weird. The service was pretty much non-existent other than bringing the food out as the server didn't even say anything to us other than asking what we wanted. The whole thing was uncomfortable. As for the food, I ordered the beef pancake and it was fine but basic. Just meh. I also stole a pork and shrimp siu mai from someone else's plate and it was terrible; it wasn't even warm. Come to think of it, nothing was warm. I also sampled someone's cola chicken wing and it just tasted like soy sauce to me. Nothing was fresh or flavorful and I definitely wouldn't come back here. It's possible that the inside is nice or has a better vibe, but I guess I will never know. read more

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As an avid XLB enjoyer, someone who tries various dumpling places around the bay, and also a beef noodle soup enjoyer, I was pretty sad about my time at Serious Dumpling. I don't think they were serious about their dumplings, or anything for that matter. The place is actually surprisingly small, with a lot of tables for two and communal style seating. I think it's very unfriendly for big groups, as there's not too much space to eat. The vibe inside is kind of neon hip, modernized for teens. They have some outdoor seating as well. - Garlic Noodles This is their most reviewed item, and their tastiest from our selection. It's a little telling when a Chinese dumpling place's best item is their garlic noodles... Anyways, it was thick, chewy, garlicky, savory, and had a lot of good soy-garlic flavor. It was quite moist as well, and I just wish protein wasn't an extra charge. - Slow-cooked Beef Noodle Soup It was basically beef noodle soup with ramen noodles which is weird. The soup had a french onion soup kind of vibe - a bit too sweet and almost a beef bouillon cube vibe. I don't like the random pieces of cabbage, and the beef slices were very thin. This was not our typical Chinese beef noodle soup, and I would advise against ordering. - Pork XLB They were wrapped in a way where the tip was a tiny hard nub, heh. It was alright, with a smooth meat filling and adequate soup, but quite expensive. We also did not receive ginger to accompany the XLB. I initially wanted to order more, but didn't want to overindulge before testing out their popular items to compare with my standards. I think I made the right choice, because the taste was so Americanized and unsatisfying, that the high prices would have furthered my disappointment. If you want good dumplings, just go to DTF or pretty much most places a few cities north of here. Dumpling Time in SF also does a very similar menu but better, and no I would highly not recommend the giant XLB unless you really need the gram or amusement. I think the only way you can review this place well is if you don't know what Chinese food is supposed to taste like. read more

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After trying Serious Dumpling, I do feel like some of these 2 star reviews are a bit critical and unfair. My experience could not be anymore different. I came for dinner on a Thursday night around 6:30pm and I had a great experience. Ambience and Service (5) Very clean and comfortable. The music was right, the vibe was chill, and the service was great. I found the server very attentive, pleasant, and friendly. The food was paced well and came out pretty quickly. There were about 3 other groups inside, tons of groups outside, and several to-go orders, and one server who did excellent. Shrimp Har Gaw (5) So yummy!! I could have eaten 10 more of these. Pork XLB (4) I wish they had more soup! but they were very very good! I do wish they came with some ginger too! Overall, Serious Dumpling was solid. I enjoyed it very much. Ignore the over critical dude who said it gave club vibes. read more

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Dumplings are my staple so we give it a try here. * garlic noodle which originally comes wt only noodle you gotta pay extra for proteins or veggies. Kidding me?! they just only added extra boiled veggie on the dish, not mixing wt the noodle and sauce! I wondered if we ordered extra protein they will execute the same way?!?! It was the sweetest garlic noodle i have ever had in life...idk they cater to the local taste or not but this is not the typical taste you would get from Chinese noodle. This dish was served as the first dish and totally ruined our first impression to this resto. * Dumplings and wontons were ok and XLB tasted ok too but the meat inside was pretty fatty compared with other places. * fast service, and it's nice inside since outside was pretty smelly from the street. read more

Serious Dumpling 正经生煎 - Garlic Noodles with boiled veggies - Chinese Near Me - San Jose, California

Pretty good place to get dumplings! I will say there are a lot of good places to eat in the area which can make it hard to choose but I don't think you'll be disappointed. We got some scallion noodles as well but I personally wouldn't get them again as I wasn't the biggest fan but they were liked by everyone else at the table. Service was pretty fast and the employees were attentive. Overall, I would go again for the dumplings. If you're in the area I think it's a pretty decent option! read more

We had our group of 18 here for a casual Christmas get together before half of us left the country for a nice Christmas vacay. They were very nice to accommodate us setting up our tables ahead of time. Service was exceptional! Food was super delicious! Sorry no pics because everyone was hungry. read more

Garlic noodles were very tasty! Worth the hype. The two gentlemen were amazing as servers and food came out very quickly. It was a full house but wait time was less than 10 minutes. Portions are on the smaller side but each dumpling was good. Caution though, they are sizzling hot so be wary to not burn your tongue! read more

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We ordered to go and I was so disappointed because reviews were so good! The soup dumplings were ok but tasted microwaved and didn't have much flavor. The shrimp and pork wontons in chili had like no chili sauce and the dumplings were so bland. The garlic noodles were decent but nothing to write home about. Super bummed because we live close by. read more

Good food and quick service! This was our first time trying serious dumpling and we had the cucumber salad (a staple), garlic cabbage which I thought was delicious, garlic noodles, soup xlb, and the fried xlb (which was the only thing we didn't love). I'd definitely come back! read more

Serious Dumpling 正经生煎 - Chinese Near Me - San Jose, California

You know, I wanted to give this place four stars, but this place is actually the best in the area. The xlb are great, sjb are also great. The bbq pork buns are good. The noodles are all good. Lots of options and I have found myself coming back here again and again for lunch or dinner. read more

The xiao long baos and potstickers weren't great. The texture of the dough was pretty thick and chewy and the taste was pretty lackluster. Almost to the point where I didn't really wanna finish it cause of the taste. Super expensive too for the portion and flavor. However the garlic noodles were surprisingly pretty good, just kinda unfortunate for a dumpling spot read more

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I should've trusted the other negative reviews. I genuinely don't understand how this place has over 1,000 reviews. I ordered the beef noodle soup and honestly... what is this? Ramen noodles in a "beef noodle" dish is already wild, but the rest of it was worse. The beef looked like pre-cut packaged slices just tossed in, the vegetables were basically cabbage and chili flakes, and the broth tasted thin and artificial -- more like beef powder than something actually simmered. Look at the photo. Nothing about this says real beef noodle soup. No depth, no richness, no care. Just a bowl of shortcuts. The only decent thing I had were the chili wontons. Other than that, this was a huge disappointment. I have no idea how this place is rated so highly. Please avoid! read more

Serious Dumpling 正经生煎 - Artificial Slow-Cooked Beef Noodle Soup（红烧牛肉面） - Chinese Near Me - San Jose, California

Came the evening of the 20th, with a large group. Inside was too small so we sat outside, no problem. Food was quite tasty! Other than a few items coming out less than warm, (and yes I'm not talking about the items that come out cold already) all of us really enjoyed everything! Big problem though, the service. Waiter is very much not attentive to anyone. Doesn't look customers in the eye, provides minimal service, hell, we had to ask the support staff to bring us chopsticks for food we had delivered to us 10 minutes ago, which grew cold. He never checked in on us, and we were charged 20% gratuity since we were 12 people. I don't mind auto-gratuity, but when the service is nonexistent, it really doesn't sit well. Overall it was a good experience, but the service is the deciding factor of anyone one of us 12 returning. Really unfortunate service from our waiter, other support staff seemed really nice, but he wasn't in charge of taking care of us, sadly. We were thoroughly ignored. Again, food was good, but service was so poor that this review is mainly negative. Edit: to top is off, delivered the wrong food twice, we cancelled our pork belly buns because they took too long/he ordered mala buns for us instead. Another addition: charged us twice for sea salt cream that we didn't order, and tried to say that we did order it. read more

The food was great, especially the garlic noodles and the chocolate xiao long bao! server was friendly and the ambiance was nice as well. Warning: the noodles are a main dish not a side dish since they give a really good portion. The string beans were also nice as well read more

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