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Sergeant Pool Services

3.7 (3 reviews)
Closed • 8:00 am - 4:30 pm

Services - Sergeant Pool Services

Pool installation

Pool maintenance

Pool remodeling

1 More Service

Pool repair

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Creative Lifestyle Pools

Creative Lifestyle Pools

(3 reviews)

I believe that we were the original owners of the pool with the negative review. We sold the house…read morein 2018 after living in the house for 8 years. We had no issues with the pool while we lived there and I maintained the water because it was so easy. This was the second pool that we had Jim build for us. I don't know about the construction under the deck but we saw no evidence of problems while we lived there and there was no opening under the water. Maybe there was a piece of PVC left behind that was buried in the plaster and exposed when chipping off the pool plaster? It was not attached to anything from what I gathered so it appears to have been accidently left behind? The pool was an ozone pool so minimal chlorine is required and the pool was very easy to maintain. I don't know about building pools and when we were looking at pools a lot of pool builders didn't know about ozone and I can't say if the pool remodeler did or not. The filtration system was for an in-ground pool and did a very good job for us producing amazing water.

We purchased a home where this company built the in ground pool…read more We are spending $65,000 to correct all the mistakes. Details: 1. A PVC pipe opening below the surface of the water, open in to the ground under the pool deck. Discovered upon the remodeling. Photographs attached. 2. Insufficient plumbing. Only 1 skimmer for 15,000 gallon pool and only 1 return. 3. Chlorine system meant for an above ground pool. 4. Plaster pitting, eroding and cracked. 5. Tile grouting uneven and not professional. 6. An ozone system not large enough for a 15,000 gallon pool. 3 different pool maintenance services stated they had never seen such a setup for an in ground pool of our size. We called the owner twice (given his phone number by the prior owners, never a call back), to ask questions about the home water filtration and ozone system, as well as to ask details about the pool, interested in having them do routine maintenance. He built pools for two (2) other homes on our street, they are having the same problems and are speaking with pool builders for remodels. Nice website, that's it.

Sergeant Pool Services - poolcleaners - Updated May 2026

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