CK pools are awesome. Pool tech Kevin is the best. He's very friendly, knowledgeable and…read moreprofessional. I will refer to others.

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.

NIC and his crew are top notch! Pool service at it's best. Nic is as honest and thorough as they…read morecome! He isn't trying to get rich, he just has a passion for pools!

Nic and his team are great and always comes on the day he is scheduled we are never left wondering…read moreif they will come or not.

Absolutely terrible pool company. Have left the water running into the pool several times…read more SOmetimes they come out and only empty the baskets and leave without brishing or checking the chlorine levels. They came out to replace a valve and charged $200. Set the valve incorrectly to 180° turn instead of 90° and installed the valve without the center O-ring gasket causing the valve to leak. They also broke the handle off another actuating valve. They are dodging phone calls for weeks now and still won't acknowledge the problems or come to fix their mistake. This company is completely unprofessional and not worth your time.

I heard their advertisement on the radio and thought they would be great. Not sure about the rest…read moreof their business but do not hire them to work on your heater. They made 6 trips with different parts each time, only to say at the end it was a loose wire. They came out the last time 3 hours early and I was not at the house. They wanted me to pay $1,800.00 over the phone without an invoice. When I told them they would have to wait until I got to the house to look at the invoice the repairman started yelling at me "I knew you would not pay". He then went to the backyard and remove all the parts and installed back the old parts. I could not believe after 6 weeks and all these trips these guys would act like this. I called a different pool company that had knowledgeable people to repair the heaters. They came out and in 30 minutes had my heater working for less than $200.00 Stay away from Texsun pools no matter how good they sound on the Saturday radio program.

We had issues from start to finish. Too many to mention but main issues are leaking hot tub and…read morewrong tile. We had them come out three times to fix hot tub leak. It would hold for a short time but continued to come back. Started leaking AGAIN! Now they say we are out of warranty time frame. This has been leaking since the beginning and they responded until it was "out of warranty!" They stopped responding to emails. They never fixed the issue from the start! They do not stand behind their work! I DO NOT RECOMMEND THIS COMPANY!!!! I hate my pool and regret ever hiring this company!!!!!!!!!!

Won't honor their warranty! There is an air cavity between…read morethe gunite and plaster of my pool. The came out, along with the plaster company, Pool Works, and the gunite company (Union Gunite) who were simply there to demean me. When I showed them where the air cavity was, they just simply said they didn't feel it and it's not a warranty issue until it actually cracks! Not a reputable company. I do not recommend.