Serendipity 3 - Times Square
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SERENDIPITY 3 - TIMES SQUARE ATMOSPHERE
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The cutest interior. My strawberry frozen hot chocolate was amazing, and the hamburgers were good. Very broad menu!
Celebrated my Goddaughter's 7th bday. This was where she wanted to go. We were greeted in a friendly manner and the host instantly engaged all three kids. Seated right away. The decor catches your eye. Really good spot for kids. Waitress was friendly and got our order right away. I also loved that she introduced her covering waiter when she had to take a break. I watched her take him to each of her tables. Now the food. The kids all shared the birthday sundae and they loved it. It was huge!! The food was ok. My blacked chicken was very rubbery. If you go, go for the experience, not the food.
Dreamed about coming here for years and having the frozen hot chocolate like in my favorite movie Serendipity. We made a reservation after our broadway show and they were busy but sat us down pretty quickly at a nice corner table. The fun bright & whimsical decor, gave put us in a happy mood. Late night they still had a lot of choices on their menu but just needed a late night snack. Tried the potato skins and of course their staple the Frozen hot chocolate. The frozen hot chocolate was dreamy with whip cream topped with shaved chocolate sprinkles, enough for 2 people to drink...what a dream come true!
Cute frozen hot chocolate shop. Needed to take Visit here since it was based off my favorite RomCom "serendipity " starting Kate Beckinsale and John Cusack.
What an amazing restaurant. I was last here 30 years ago. Everything is just how I remembered. The frozen hot chocolate was outstanding. The atmosphere was vibrant and inviting. The service was always available and was very respectful and described all the dishes.
3.5 stars. Requested booth seating weeks ahead in our booking form to celebrate my son's birthday but still were assigned to a standard table even though we saw several open booth seats. We were given booth seats after specifically asking for it when we were in the dining area. Waiter is enthusiastic and friendly. Food is really average at best. Had to get the giant desserts since we wanted the birthday song to be sung during dessert presentation, but it was soooo sweet that even the kids could barely finish half. The dining area is colorful. Kids probably will like this restaurant more than older teens or adults,
Kinda run down, WAY OVERPRICED and lackluster quality. $20 for a frozen hot chocolate with no taste and a mountain of whipped cream. Kids tenders were tiny, tasted like old fish grease. Onion rings were the saving grace. Server was really nice.
What a unique and fun dessert place! It also serves meals and appetizers for those who want savory food. This was a convenient place and location for a snack after a Broadway show. I gathered here to reunite with some old friends. The ice cream sundaes are HUGE. The sundaes taste how they are advertised, so you can't go wrong with whichever one you choose and like. They are probably known for their dessert menu. We also got the Ferris wheel of appetizers, which were delicious, unique, and picture worthy. The slight con is that the Ferris wheel doesn't move. The ambience is very colorful and highlighter - bright. The service was good. They filled our waters and let us know that the very expensive items on the menu have to be reserved in advance, so they can order the expensive ingredients. This is definitely a fun place to try at least once. Great for sharing and good for kids.
This is on my NYC list of must visit whenever I go there. We are enjoying the frozen hot chocolate on this visit and as you can see... The menu is absolutely hilarious, check it out for a giggle or two. The atmosphere is exactly what an ice cream parlor should look like. Definitely add it to your list when you next visit NYC!
Came to Serendipity 3 purely for the nostalgia -- my friend and I had to check off the bucket-list spot from the movie Serendipity (the one with John Cusack and Kate Beckinsale). Mission accomplished on that front: the place is every bit as quirky, colorful, and over-the-top cute as you'd hope. Tiffany lamps, random knick-knacks everywhere, pure rom-com energy. We split the famous Frozen Hot Chocolate because... when in Rome, right? Honestly, it was a letdown. Tasted like someone dumped an entire shaker of cinnamon into chocolate syrup and called it a day. Overwhelming spice, oddly gritty texture, and way too sweet even for dessert lovers. At $20+ for basically a fancy milkshake we didn't finish, it felt like we paid for the photo op more than the drink. If you're here for the vibe, the people-watching, and the "I did it for the movie" selfie, it's worth a visit once. Just maybe order something else (or skip the Frrrozen Hot Chocolate altogether). Cute spot, iconic for a reason, but the signature item was a hard pass for us.
I planned on dining at Serendipity during my NY trip so it was serendipitous that Serendipity 3 was right next door to my hotel. LOL!!! This place is huge with a huge menu to match. There are "regular" items, but they also have some very fun and interesting dishes, including a Guinness World Record section on the menu. This section includes a $1000 sundae, $214 grilled cheese sandwich, $100 milkshake, World's Most Expensive Fries at $200, etc. I did not order from this section and instead ordered the Classic Footlong Hotdog, Classic Wedge Salad, Sunday Chicken Dinner, Not Yo' Ordinary Nachos, Mac & Cheese, Thai Peanut Salad, and of course their famous Frrrozen Hot Chocolate. The food in general is good. Not great, not bad, but solidly on the middle ground. Of all the dishes, the Not Yo' Ordinary Nachos was the most disappointing. I agree that it was not ordinary in that it had less than ordinary nachos. REALLY disappointing. All the other dishes I ordered were good, but not anything that really stands out. A lot of the dishes have fun names and are a bit gimmick-y, but it goes along with the restaurant's theme. The restaurant is brightly lit, decorated with every color possible, plenty of unique artwork, whimsical, and just plain fun. For example, the Sunday Chicken Dinner came in an huge sundae glass, with everything piled together, in that one cup. The presentation was fun, but it was difficult and very messy to eat. The portions are good, but the prices are high. The male at the hostess stand was not friendly at all and rather arrogant, but my servers were all great. I would recommend this place for the novelty of it and it would be a fun place for a family with kids.
This is such a fun spot but very pricey. Would recommend for a special occasion or when visiting the area. We had burgers and a chicken sandwich and they all were good. The hot chocolates and sundaes are large enough to share. Our server was great. There was a little wait when we first arrived but there's a fun seating area for waiting.
8 days ago
Fun late-night stop in Times Square! At the request of my teen, we went to Serendipity3 on a Thursday after a 7pm show, and I'm really glad I made a Resy reservation a few days ahead as other post-show walk-ins were being turned away. We had a 7 PM Broadway show, so booking for 10:15 PM gave us plenty of time to navigate the Times Square chaos and even pop into a few stores before our Serendipity reservation. The staff was friendly and welcoming, and the Frozen Hot Chocolate was exactly what we came for huge, over-priced and perfect for sharing. I ordered loaded fries to balance out the sweet. The Times Square location is at 157 W 47th St, between 6th & 7th Avenues, convenient to several subway stations. One thing to know: the restrooms are shared with a hotel so the host will give you a key to access the restroom found in the adjacent hotel lobby. Tip: Make a Resy reservation ahead of time, especially for evening visits. It made the whole experience much easier! read more
2 hours ago
13 days ago
The cutest interior. My strawberry frozen hot chocolate was amazing, and the hamburgers were good. Very broad menu! read more
Celebrated my Goddaughter's 7th bday. This was where she wanted to go. We were greeted in a friendly manner and the host instantly engaged all three kids. Seated right away. The decor catches your eye. Really good spot for kids. Waitress was friendly and got our order right away. I also loved that she introduced her covering waiter when she had to take a break. I watched her take him to each of her tables. Now the food. The kids all shared the birthday sundae and they loved it. It was huge!! The food was ok. My blacked chicken was very rubbery. If you go, go for the experience, not the food. read more
Dreamed about coming here for years and having the frozen hot chocolate like in my favorite movie Serendipity. We made a reservation after our broadway show and they were busy but sat us down pretty quickly at a nice corner table. The fun bright & whimsical decor, gave put us in a happy mood. Late night they still had a lot of choices on their menu but just needed a late night snack. Tried the potato skins and of course their staple the Frozen hot chocolate. The frozen hot chocolate was dreamy with whip cream topped with shaved chocolate sprinkles, enough for 2 people to drink...what a dream come true! read more
2 months ago
Cute frozen hot chocolate shop. Needed to take Visit here since it was based off my favorite RomCom "serendipity " starting Kate Beckinsale and John Cusack. read more
2 months ago
What an amazing restaurant. I was last here 30 years ago. Everything is just how I remembered. The frozen hot chocolate was outstanding. The atmosphere was vibrant and inviting. The service was always available and was very respectful and described all the dishes. read more
3.5 stars. Requested booth seating weeks ahead in our booking form to celebrate my son's birthday but still were assigned to a standard table even though we saw several open booth seats. We were given booth seats after specifically asking for it when we were in the dining area. Waiter is enthusiastic and friendly. Food is really average at best. Had to get the giant desserts since we wanted the birthday song to be sung during dessert presentation, but it was soooo sweet that even the kids could barely finish half. The dining area is colorful. Kids probably will like this restaurant more than older teens or adults, read more
9 months ago
Kinda run down, WAY OVERPRICED and lackluster quality. $20 for a frozen hot chocolate with no taste and a mountain of whipped cream. Kids tenders were tiny, tasted like old fish grease. Onion rings were the saving grace. Server was really nice. read more
What a unique and fun dessert place! It also serves meals and appetizers for those who want savory food. This was a convenient place and location for a snack after a Broadway show. I gathered here to reunite with some old friends. The ice cream sundaes are HUGE. The sundaes taste how they are advertised, so you can't go wrong with whichever one you choose and like. They are probably known for their dessert menu. We also got the Ferris wheel of appetizers, which were delicious, unique, and picture worthy. The slight con is that the Ferris wheel doesn't move. The ambience is very colorful and highlighter - bright. The service was good. They filled our waters and let us know that the very expensive items on the menu have to be reserved in advance, so they can order the expensive ingredients. This is definitely a fun place to try at least once. Great for sharing and good for kids. read more
11 months ago
This is on my NYC list of must visit whenever I go there. We are enjoying the frozen hot chocolate on this visit and as you can see... The menu is absolutely hilarious, check it out for a giggle or two. The atmosphere is exactly what an ice cream parlor should look like. Definitely add it to your list when you next visit NYC! read more
Came to Serendipity 3 purely for the nostalgia -- my friend and I had to check off the bucket-list spot from the movie Serendipity (the one with John Cusack and Kate Beckinsale). Mission accomplished on that front: the place is every bit as quirky, colorful, and over-the-top cute as you'd hope. Tiffany lamps, random knick-knacks everywhere, pure rom-com energy. We split the famous Frozen Hot Chocolate because... when in Rome, right? Honestly, it was a letdown. Tasted like someone dumped an entire shaker of cinnamon into chocolate syrup and called it a day. Overwhelming spice, oddly gritty texture, and way too sweet even for dessert lovers. At $20+ for basically a fancy milkshake we didn't finish, it felt like we paid for the photo op more than the drink. If you're here for the vibe, the people-watching, and the "I did it for the movie" selfie, it's worth a visit once. Just maybe order something else (or skip the Frrrozen Hot Chocolate altogether). Cute spot, iconic for a reason, but the signature item was a hard pass for us. read more
14 days ago
The ambience is wild, and super girly, so we loved going here for lunch before seeing "Heathers". It's very commercial, but the frozen hot chocolate is super amazing and a must. read more
I planned on dining at Serendipity during my NY trip so it was serendipitous that Serendipity 3 was right next door to my hotel. LOL!!! This place is huge with a huge menu to match. There are "regular" items, but they also have some very fun and interesting dishes, including a Guinness World Record section on the menu. This section includes a $1000 sundae, $214 grilled cheese sandwich, $100 milkshake, World's Most Expensive Fries at $200, etc. I did not order from this section and instead ordered the Classic Footlong Hotdog, Classic Wedge Salad, Sunday Chicken Dinner, Not Yo' Ordinary Nachos, Mac & Cheese, Thai Peanut Salad, and of course their famous Frrrozen Hot Chocolate. The food in general is good. Not great, not bad, but solidly on the middle ground. Of all the dishes, the Not Yo' Ordinary Nachos was the most disappointing. I agree that it was not ordinary in that it had less than ordinary nachos. REALLY disappointing. All the other dishes I ordered were good, but not anything that really stands out. A lot of the dishes have fun names and are a bit gimmick-y, but it goes along with the restaurant's theme. The restaurant is brightly lit, decorated with every color possible, plenty of unique artwork, whimsical, and just plain fun. For example, the Sunday Chicken Dinner came in an huge sundae glass, with everything piled together, in that one cup. The presentation was fun, but it was difficult and very messy to eat. The portions are good, but the prices are high. The male at the hostess stand was not friendly at all and rather arrogant, but my servers were all great. I would recommend this place for the novelty of it and it would be a fun place for a family with kids. read more
This is such a fun spot but very pricey. Would recommend for a special occasion or when visiting the area. We had burgers and a chicken sandwich and they all were good. The hot chocolates and sundaes are large enough to share. Our server was great. There was a little wait when we first arrived but there's a fun seating area for waiting. read more
7 months ago
29 days ago
7 months ago
Serendipity 3 is so much fun! The service, fun decor, creatively named dishes, and delicious treats brought a smile to our faces. I treated a couple of my students to an afternoon treat after a morning of shopping recently. We shared truffle parmesan fries, they shared the Blueberry Deluxe Waffle Sundae, and I had the Mint Frozen Hot Chocolate. Yum! Kae took care of us, and we had a great time. read more
8 months ago
An iconic NYC restaurant since 1954 with 2 locations (looking for a third?!) and this perfect spot in the bustle of Times Square. It's making food fantasy dreams come true with imaginings like Frrrozen Hot Chocolate, 5 kinds of Mac n Cheese, and the Infamous Truffle Burger. I opted for balance with the Monet Salad (heaping arugula, fresh strawberries, candied walnuts, and tangy blue cheese with a perfectly acidic balsamic vinaigrette). Liliana was thoughtful and friendly, adding to the fun atmosphere. Cannot miss their extensive list of Hot Chocolate - a classic Serendipity for me! Thick, rich, extravagant - satisfies for days! Whether you grab a Shirley Temple for the kiddos or a celebrity sighting in an enclave, it's all delightful in magical threes at Serendipity! #warholwashere read more
On a trip to NYC for my daughter's 13th birthday we went to Serendipity3 for the World Famous Frozen Hot Chocolate. We had a reservation at the Times Square location. We were going just for dessert and decided to order the Truffle Parmesan Fries too. The restaurant is very bright and has lots of bold colors. There is a disco ball ceiling in the main dining room, which is fun. To get to the main dining room you walk down a hall way that has small intimate booths on the left and the right. I wish we had one of those booths, our experience might have been a lot different. We were sat in the main dining room at the very end of a long booth. It felt like they added a small table where it didn't belong. My daughter sat in the booth and I was in the chair across from her. My chair was clearly in the way of the servers getting to the other tables. I was constantly getting bumped. It was raining outside so I had a rain jacket on my chair that must have fallen off at least 5 times. The main dining room is also very loud. I think it was a combination of the acoustics in the room and it being very busy but it was hard to have a conversation. It was also very hot. A lady came around taking pictures and tired to get you to buy them as a souvenir. I get it, it's New York, Time Square location, it's a tourist place...but don't act annoyed when we say no. We came for a birthday dessert and don't want to be shamed because we didn't buy a photograph. That bugged me that the lady acted frustrated with us. Thankful the Frozen Hot Chocolate was fun. We went with the original, but they do have 13 different flavors of the Frozen Hot Chocolate and tons of other desserts. The Truffle Parm Fries came out slightly burnt, but they still tasted okay. My daughter was dipping them into the frozen hot chocolate which made her happy and that's all the mattered. Like I mentioned above had we dinned in one of the private small 2 top booths in the hallway I bet our experience would have been better. It was all about the location for me and I felt stuffed into a space that didn't fit. It was hard to enjoy. read more
Three stars - Okay After dinner, we went to Serendipity 3. The restaurant is in a great location, close to Times Square, and it is open late. My favorite part of the restaurant is the decor. It is an explosion of color and designs, making it a unique experience. Our server was friendly. There are a lot of options on the menu, but we stuck with the ice cream. It was okay, but there could be other great options on the menu that we did not try. They do have a variety of flavors. Again, I think the primary appeal of this restaurant is the location and the decor. I don't know if I would go out of my way to eat here again if I were in NYC, though. read more
Not as cute as the original, but it's in Times Square, so as expected. Still. Super delicious. Insanely huge portions and a taste and dessert that you can't get elsewhere. We didn't bother with the food. Just frozen hot chocolate is why you come. Our server was great. Hosts were fast. All around a fun experience read more
8 months ago
We came to Serendipity for the frozen hot chocolates, of course! We got them to-go. We ordered with Dani, who didn't seem to be familiar with the menu at all. When we asked if the coconut one came with coconut shavings, they just said "I don't know". I had to really press and ask if we could get another employee before Dani finally looked it up on the tablet and confirmed the ingredients. Then, Xio brought out the two drinks. One was dairy and one was non dairy and Xio seemed confused about which was which. When we tried to clarify which was which, Xio was rude and said "I'm aware. I'm aware". It was a super strange experience and I'll never be back. I would have given 1 star based on the terribly rude employees but I gave 2 because the drinks were pretty yummy. read more
I stopped in to try the ferris wheel of appetizers and the Dubai Frrrozen hot chocolate and it was so good! The apps were fresh and delicious. Buffalo nuggets, truffle fries, mozz sticks and dumplings. Ranch dressing is the best I've had in the city. Now let's talk about the Dubai Frrrozen hot chocolate! I loved that it wasn't overly sweet, a delightful balance between rich and light. It came topped two thick pieces of a Dubai chocolate bar, gold flakes and fluffy layer of whipped cream and pistachio. read more
3 months ago
A must-go anytime you're in NYC!!! The food is delicious!! The atmosphere of the place is sooo cute perfect to go with your girls when you're all dressed up! The customer service is what MAKES THIS PLACE!! Our server Jeff was so full of energy even at closing time. Definitely recommend the smores frozen hot chocolate and salmon because it comes with the best lemon sauce!! I got the sliders, a little dry however it was delicious and filling. read more
I loved Serendipity as a kid and I really just felt like this wasn't the same. Still good! Don't get me wrong but not as good. We got a cookies and cream frozen hot chocolate and the banana and Nutella waffles. The waffles were delicious! It's always the most fun and cute inside serendipity so I was glad to see that consistent here in this location. The service was great! We showed up at 10:20 and they treated us just the same as any other time. Love it! read more
1 year ago
I should've taken pictures of this new location!!! It's absolutely gorgeous, I loved it all!!! The aesthetics are amazing!!! Had the famous Frozen Chocolate Hot Chocolate and of course it's delish! Definitely a MUST GO TO SPOT!!! read more
4 months ago
Ambiance was so fun and electric!!! Perfect place to take the kids when in NY. The frozen hot chocolate is a must have! So delicious and definitely recommended, the service was great and attentive. Food was okay. read more
4 months ago
Always wanted to try serendipity and finally made it to the one on time square. Much smaller and not as pretty as the original one. There was a wait of about 15mins at 8:30pm. We got seated on a small 2 seater booth, very cute. It was a late night so we had a light snack. Mac and cheese was delicious and the mocktail is also very good. When we leave there was still a line outside. read more
Being a lover of everything sweet. After dinner, we decided to get some ice cream and conveniently found serendipity located in Time Square. When you walk in the door, is kind of hard to get into. There's a full service bar, which is nice there. Randy is primarily hot dog, Buyers, chicken, wings, etc.. But we went for the desserts, and let me tell you. They were absolutely delicious. The ice cream was perfectly blended. I don't know where they get it from, but it is really good. What really set this restaurant apart? Besides, it being absolutely beautiful. On the inside. Super colorful. The ambience Gives it a really cool hip vibe. What was the service which was absolutely phenomenal. We'll definitely go back if I'm ever in the city. Just a cool fun place to have awesome desserts. read more
It was saddening when the Serenpidity restaurant in Las Vegas shut down. Fortunately, we made it to this location in Times Square- Happy Me! The grilled cheese sandwich was yummy, and there was A LOT of cheese. This is perhaps the cheesiest grilled cheese I've ever had. The chicken tender sundae was one-of-a-kind and adorable, and I was supremely impressed with such creativity. Skip the pink hot chocolate- it was gross and extremely sweet. What a shame I didn't know they got the Dubai chocolate sundae until when we were leaving and I was not able to eat anymore. read more
This is my new favorite restaurant. It's so girly and just so pretty on the inside but the food and drinks are incredible. The music is also a vibe. I got a unicorn hot chocolate and it's the best hot chocolate I've ever had! It even had marshmallows and glitter on it. I got a mac and cheese skillet which was delicious and my boyfriend got the Sunday chicken dinner sundae which was the over the top and so fun. Our waitress Steph was EXCELLENT! She made sure we had everything we needed and explained the menu well! I already can't wait to come back! read more
11 months ago
We decided to try this restaurant on a Saturday afternoon without a reservation which is not recommended unless you have small party and can afford to wait a bit. The restaurant is cute with fun chandeliers and art on the walls. We asked the servers for food recommendations and the truffle burger was their favorite. The burger was nicely cooked and had a nice helping of truffle shavings on top. We also ordered the Monet salad with chicken, it was nicely prepared and left us very satisfied. The kids grilled cheese was very cheesy and got a thumbs up from our kid. To finish out the meal we ordered the Unicorn Bliss sundae, which is a very festive dessert that left other patrons admiring from afar. It was impossible to finish but was a fun dessert to try. My only complaint is that the bathroom is in the hotel lobby, it's very small so be prepared to wait. read more
5 months ago
First time we ate here we made the fatal mistake of ordering meals before the frozen hot chocolate we didn't save enough room. We're unable to finish it. Second time we ordered the frozen hot chocolate first got smart! You must try the frozen hot chocolate if you go to New York City. We split it between two of us and still couldn't finish it even not eating beforehand. read more
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More info about Serendipity 3 - Times Square
157 W 47th St
New York, NY 10036
Theater District, Midtown West
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(646) 663-8586
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https://serendipity3.com
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