Food was good and playing and ambiance was nice. Service was a bit strange and haphazard. I was seated upstairs while my cousin was given a table downstairs even though we checked in with the same reservation (we arrived separately) ‍ Asked to see the menu again to order pizza at the end and it took 3 different servers 8 minutes to get us a menu... at least the food was good and we got to eat drake's lobster ravioli read more

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Maybe becaused I'm spoiled by the Wall Street location, but my recent visit here was super disappointing. I know Serafina is a chain...and some might say it's a step above the Cheesecake Factory...but as a frequent diner at the Wall Street location, i've always loved a little lunch visit to Serafina. But my gosh this location was awful. First of all, our server and the host were chatting up a STORM the entire time we were dining there. It's a pretty small restaurant, and we were sat near the entrance. The host and our server were complaining about the weather, the AC, a group of guests form last night, and the upstairs "smell". Yes, we could HEAR the entire conversation they were having. Service was quick but the food didn't taste like the standards we had for Serafina. Salad was drenched in dressing even though we asked for light dressing, burger was cooked extremely dry when we asked for medium rare, fish was way too undercooked, and pasta was hard. Not to mention the drinks were WEAK and WATERY. I still love Serafina, and will continue to dine there...but NOT at this location, that's for sure. read more

Fabulous as I one would expect from this restaurant chain. The food was fresh and delicious, the wine crisp, and the server was pretty good. The decor is modern and inviting. They alphabet 2 levels and this was my first time at this particular location, conveniently located near the UEs. read more

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Came here for lunch with my boss yesterday. I ordered the chicken Milanese and he ordered the chicken parm. My Milanese cutlet was gigantic. The entire plate. His was the same cutlet cut in half. Why do I get such a large piece and he gets half? He asked for the manager who was a little bit rude. He said that the reason it's half is cause there's mozz on it but it's already priced at a dollar more? Idk it was weird read more

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Walking into Serafina on 61st St for an early dinner, this has always been one of my favorite locations, we were greeted by the host and shown a table spaced away from other diners. The front dining area is warmly lit, bright enough to read the menu, comfortable seating with tables along side the wall facing a beautiful bar and ending by the pizza oven. The pizzas at Serafina are always a good starter or entree but tonight, the lightly fried artichokes and burrata caught my eye and the dish was terrific, the artichoke leaves inside were tender and silky with a hint of the olive oil that they were cooked in with the burrata served on a bed of arugula and sliced cherry tomatoes around the plate. The heart shaped lobster ravioli was delicious and served with a light sauce. The other entree was a grilled whole branzino plated with grilled vegetables, the fresh flaky fish was perfectly cooked as were the vegetables. The wait staff was very good about clearing the table between the courses. read more

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Service was rushed and rude. I sat at the bar and wasn't checked in on after food was delivered. Bar tender/waiter was too busy flirting w other staff. Food has really gone down hill over the years. Don't get carbonara--they say it's made authentically but it's not. Hard pass in a city w so many other dining options. read more

The pasta was pretty good although they did not serve bread with dinner, which was disappointing as there was nothing to dip in the sauce. I liked my meal enough but the staff was acting unprofessionally yelling and swearing and joking with each other the entire evening I was there. For $100 for one person, I didn't want to feel like I was in a frat house. read more

Serafina - Ravioli with black truffle - Italian Near Me - New York, New York

The food is good not great, and the noise is defiantly an issue. The wine list is pricy for what they offer and while the menu is extensive in a variety of italian choices, the preparations are nice but nothing outstanding. This was the second time there is a few weeks and found the service to be spotty; at times good and other times not so attentive. read more

We ordered take out including calamari, garlic pasta and fried chicken parm with with vodka sauce. The top of the container holding the sauce melted from the heat of the calamari. So we had melted plastic in our food! Ewww the column was just OK as it was kind of soft from the heat in the container I guess. My girlfriend's garlic pasta was only fair. As you paid nine dollars extra for shrimp, they added five small shrimp for nine dollars! The chicken Parm was the only decent part of the meal. The sauce was good, although the chicken was a little soft was hoping for more of a crispy texture considering it was fried. Overall, I don't think we would ever order from here again. read more

Serafina - Melted top of the sauce container in the calamari - Italian Near Me - New York, New York

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Great food. Amazing service & chill Ambiance. Obsessed w/the Lemoncello pasta. Bartender always happy to provide suggestions. Milan the manager is great. Always w/a smile. Love to go here after work to unwind w/great food and nice drinks. read more

Great cozy Italian spot with delicious food and friendly attentive service. We reserved 4 pm before the dinner rush. Nice atmosphere and comfortable seating. We had the mushroom ravioli and lasagna and both were yummy. Starting with the arugula salad and ending with the portfolios. Good wine selection as well. A definite yes and see you soon! Ciao! read more

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Amazing Italian! Loved the black trucks ravioli, the pizzas are to die for and truly Italian! My kids loves it! We well be back for sure.

We went to Serafina on 61st Street with a simple dream: a plain pizza and fries. That's it. Nothing fancy. No substitutions. No gluten-free goat cheese emulsions. Just cheese, sauce, crust, and some fried potatoes. Instead, what we got was an hour-long existential crisis served with a side of absolutely nothing. The waiter took our order with the enthusiasm of someone being held hostage. Then we waited. And waited. Watched two different couples arrive, eat, pay, and leave. A third party next to us literally ordered a well-done steak, and somehow got it before we saw a single fry. I could've grown the potatoes myself, and still had time to take a nap. At the 60-minute mark, we flagged someone down. "It's coming," they said, eyes darting like they knew they were lying. At 75 minutes, we left. We never got the food. Not even a basket of bread. Not even an apology. I went in hungry and left emotionally hollow -- like a sad character in an indie film whose big dream was sabotaged by an overhyped trattoria. If you're craving pizza and fries, go literally anywhere else. Heck, crawl to New Jersey barefoot in a snowstorm -- you'll get fed faster. Avoid Serafina 61st unless you're practicing intermittent fasting... for the rest of your life. read more

This has been a favorite spot for my extended family for years but the first time my wife and I have been. The food was so fresh and delicious. Carlos and the rest of the staff were attentive and friendly. Great NYC mix of romantic but also a family spot. Absolutely 5 stars! read more

Walked in as a table for 3 after a day spent at the Met on NYE before the evening and NYE dinner rush. Luckily, we were able to be sat upstairs but were informed by the staff that we would have to relinquish our table in about 80-90 minutes. Our famished group was up to the task. Service was so-so. Took several times to ask for water refills and to clear plates from our crowded table throughout dinner and the check after dinner. Food came very quickly after ordering. The kitchen seemed prepared for the storm that was brewing for NYE dinner. Ordered a whole mess of food - crostini with burrata and caviar, lobster bisque, eggplant parmigiana, meatballs, caesar salad, foccacia, pappardelle ragu, pizza di vittorio. The eggplant was a small cast-iron serving dish without any side of pasta. The foccacia must be from a region that I'm not familiar with because it resembled more of a motzah than the images of fluffy pockets of olive oil and herbs that I'm used to. The show stopped was the crostini special with the burrata and caviar. Probably should have just ordered half a dozen of these for each of us as our meal. Pizza was well balanced and high quality ingredients. All that said, not sure you'll find me at a Serafina again. Food was just above average, but mediocre at best for the price point and service. read more

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I'm hoping I've got the correct location. I was not paying attention when I checked in and posted my first picture. I checked in Sephora and posted my picture there. What a great place for a small family party. We were about twenty people, and we had a fixed menu. The night started with a few appetizers, meatballs, pizza, and a ceaser salad. But they also ordered a few other things, another salad with avocado and hearts of palm, French fries, and a white pizza. I loved the meatballs, but everything else was really good, too.. actually, the pizza was my least favorite thing, and it was good, too. For dinner, everything on the menu looked really good. I went with the filet with arugula salad. It was cooked perfectly, served with some kind of sauce that took it over the top. Everyone else at our table except for my daughter had the grilled salmon. They all said it was fantastic. My daughter had penne vodka. It was different from what she was used to having. She didn't care for it and ate half the salmon my wife had. I tried the penne and it was very good. Dessert time! It was tarimasu and chocolate cake. I could only have a bite of each. Was it good! It was a good night with really good service. read more

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It's very average with smaller portions. The service is adequate, not stellar. The ambiance is fine depending on where you are seated. The cost doesn't equate to the experience. This could be a casual dining chain. Not horrific but there much better meals in the city. read more

Service was not the best. The food was decent, but the portions were tiny. They did not offer us bread. But every other table had it other people who sat after us left before we even got the check and it took forever to put my order in and they didn't come fast enough so I decided to pack up pay the bill and leave. read more

The food was pretty average but overall pretty bland, especially the sauces. I liked the texture of my homemade fettuccine and the diavola pizza but everything else was lacking in flavor (including the sauce for my fettuccine). The tables and chairs are also quite cramped so you feel like you're sitting on top of the party next to you. I did however very much enjoy the Pinot Noir I had. For dessert, we got the chocolate mousse cake and the tiramisu, which my husband enjoyed. Over all, probably wouldn't recommend. read more

I've been to this Serafina a few times for takeout and it's solid. The food quality is ok but not amazing but the portions and value are great. For casual Italian casual does the job but nothing amazing. Service is always efficient. A decent 4 star place that I'll be back to. read more

So we came here so I could try something other than pizza (because thats all I have wanted since visiting New York) so we came to this place and they had really fancy outdoor dining. So they gave us a basket of bread and the bread is really good and has a great crunch to the bread. I ordered the Spaghetti & Meatballs and this is by far the BEST I have had, EVER! It beats anything I have had in Michigan. The noodles were very thick and the sauce was very delicious, almost like a Lemon Orega o taste, a perfect sauce and the meat had a different taste, more of a real meaty taste but the spices on them made it taste perfect with its moisture quantity. I would totally eat this again. read more

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Their bread is always stale. It's not fresh at all. Has happened the last three times we've been there or had it delivered!

We chose Serafina Always on the recommendation of the concierge at our hotel. It was easy to find. They have an adorable outdoor seating area. We sat inside near the gorgeous bar. The staff was very nice and attentive. The tables are very close together which is typical for the city. We ate the caesar salad and Paglia E Fieno both were delicious. The cocktails were well made. read more

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If this location a mirror of the others .... Ohhhhh Americans you let your palate down. Mediocracy at best . Food was fair but you can get it at half price elsewhere around the city. With all those locations at the money hoods no wonder suckers don't die .... they just being replaced. The service was ok. Next . read more

This restaurant is nothing special. Margherita pizza is the size of a personal pizza and costs $23. An apple juice is $5 (full of ice) and a black hot tea, which is served in the tiniest cup (much like that of an espresso) is $4! We were greeted by a fake smile. The server Carlos is the only one who smiles and is genuinely nice. The bus boy is not. They drop the check without asking if you would like to order anything else and a separate guy comes with a manual chip reader to receive payment from you with no hello or ask of how things went! Guys, you're located on the upper east side!! You fail all standards! The space is small, smelly, and dark and you need to walk downstairs to get to it. Go to a gorgeous place like Ilili downtown if you want quality for your buck. I'm disappointed. And FYI, no military discount is offered here meanwhile this whole area provides that discount!! Shame. read more

We visited Serafina Always on aa Friday evening when we were searching for a good Italian spot on the upper East side. We originally wanted to go to Piccola Cucina but they were packed. They were able to accommodate us without a resy. Food & Drink: 3/5 The food here was honestly mid. We ordered the spicy penne al vodka and the gnocchi di mama. I expected the spicy penne to actually be spicy or have a kick but it was honestly kinda bland. The red Peppe flakes were the "spice". Gnocchi was small but had good texture and flavor. Drinks were sweet and yummy: we got the Strawberry Basil martini which was delicious! Service: 2/5 We were seated upstairs and our server came to greet us. With want to thank the company for the opportunity to have a rewarding and fulfilling career.in a few minutes they came back to take our order and we asked for a few more minutes. We asked for some recommendations - drinks were on point but the food ones were meh. But I'm not gonna be extra about that lol. My main gripe was that I felt like they were rushing us for some reason. They brought out our app, we were enjoying it and there were a few small pieces left and they came and were like are you done? We said we were still working on it and then they left, came back in 30 secs. Same energy with our main dishes which was kinda weird. Also, it feels like we had to beg for water lmao. I will say they did bring out the food super quick and the hostess that we met when we first walked in was very kind! Vibe: 3/5 The exterior of the restaurant is nice, typical NYC street views and lighting. The interior is two levels. The first level has a bar and a cozy vibe. The tables looked pretty close together. The upstairs felt more spacious and had nice art decorations on the wall. read more

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This is really a two star review. But because the servers were nice enough to let us continue chatting under the heat lamp for a while, we leave an extra star. But oh dear is the food horrible enough to leave a little to be desired. So I should've known when I sat down and looked at everybody else's pasta and saw nothing except noodles, some sauce, and not much else. But I was quite hungry, and in need of a gluten-free option, that is outdoors, so here we are. My pasta with clams was so salty, that it felt like someone spilled half a bottle of salt into the dish and still decided to serve it and had they tasted it would've realized what kind of a migraine it could cause with that amount of salt. And having paid somewhat of a premium for a bowl of just pasta noodles with a couple small clams ( might I add very small clams) and apparently a whole cup of salt, this is a bit ridiculous. As someone who has never sent food back into the kitchen as far as I can recall for the last decade, I decide to send the food back this time because I was really quite hungry and the food was absolutely an edible. The food came back edible the second time, but that's all I can really say for it because it was not tasty, and I will have not pay five dollars anywhere else under any other circumstance for this dish. So here are my stars for this review. Two for the heat lamp in outdoor setting, one for the service, and zero for the food. I have visited Serafina in meatpacking several times prior to the pandemic - so I am not sure if it's a post pandemic quality drop, or that this location is sincerely that horrible. but I don't think I'll be returning anytime soon to this. read more

Serafina - Outdoor dining under the heated lamp was nice - Italian Near Me - New York, New York

Serafina is always good and convenient for a good mindless time. I enjoyed their Margharita pizza, and Chicken Milanese. The food was good. The chicken was a bit hard. read more

Serafina - Margherita - Italian Near Me - New York, New York

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I always become suspicious of the " disappearing server " this person welcomes you , maybe charms you a bit ( unless you refuse to buy the bottled water ) which we did btw. She takes the order .. and you never see her again! ... that is until you journey upstairs to use the bathroom and you find her working in a totally different floor on another set of customers The cocktails were average but costly. Menu looked great Lots of selections My Caesar salad was more like a mayonnaise salad meh. J wanted linguine with clam sauce ( on the menu) but was told it was unavailable ,,, except the special pasta with shrimp, clams, and calamari.. was available... couldn't grasp that. I just yearned for a simple clam sauce but ended up having to get the whole enchilada , with all that stuff .. just to get the clams. Huh It's just ok. And expensive for what it is Oh and I never saw the original server again read more

Chain Italian spot with a basic menu of pasta dishes. I came with a friend purely because I saw that they had a good outdoor seating set up, I did not expect for them to have good food at all. I was shocked to discover that my pasta dish was one of the better pastas that I have had in a while. Go Sarafina!! 8.5 read more

Food poorly served... bread stale and old... chicken cold... just terrible. Stay away. Indifferent staff. read more

Food was ok. The pasta tasted standard. They perfected the texture but sauce itself was okay. We also got a margarita pizza that was bad. I wouldn't get the pizza again for sure. Service was pretty good although I found dust in my water. The rose tasted like it was sitting for really long after being opened. Space is chill. Like the vibes. Very friendly feeling but pricing is pretty low compared to other locations in midtown. Prob wouldn't have it again but not terrible. read more

Serafina - Italian Near Me - New York, New York

Heard back fro Seafina to provide more info wanted servers name. I provided requested info to the email they asked I respond to. Never heard back from with any reason for the poor quality food. I have been a Serafina customer for approximately 30 years and have not ever been treated so badly. this was not the first time in recent years that I had bad food. I deserve an answer to this issue. Will never eat there or recommend Serafina again. Renee C read more

The best Penne alla Vodka on the UES. I solely come here for that. I am always pleasantly surprised with the amount of white pizza they have on the menu. The service is great and staff is extremely friendly. They also have adorable outdoor seating. We ordered 2 penne alla vodkas and the 4 cheese white pizza to share. The meal paired extremely well with my large draft Stella. We couldn't even finish it all. Too full to function. read more

Serafina - Inside - Italian Near Me - New York, New York

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Love the cold cuts with cheese sauce I will be back again Many cocktails and wine and liquor selections read more

Serafina - Cold plate - Italian Near Me - New York, New York

What a disappointment.:( the food was nothing special, the portions were small compared to most pasta dishes and our server was not pleasant. I hate to say but I cannot recommend this when there are many, many other great Italian restaurants in NYC.... Who are happy to see you! read more

The hostesses are so ungodly attractive it ruined my appetite. The free bread and olive oil was bussin though read more

Serafina - Caccio Cacio e Pepe - Italian Near Me - New York, New York

Horrible service. Cups were dirty when we sat down and the pasta was undercooked. We will not be coming back, save your money!

Stumbled into this restaurant after a cold night walking around Central Park and people watching. We were seated quickly, with no reservation. Brussel Sprouts Lacked flavor. The seasoning was minimal. Ravioli ai Porcini Solid dish! The mushrooms were cooked very well and distributed evenly in the tumble of ravioli. The cream sauce was savory and good. Tiramisu You can never go wrong with tiramisu, ever. It was delicious and melted in my mouth. The raspberries were a great addition and helped freshen up the flavor a bit more with every bite. read more

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We got together for lunch post Thanksgiving. We were seated at the second floor, a reserved space, more quiet. The kids had a ball drawing on the paper tablemat and eating pizza, Plain Cheese and Pepperoni, and drinking juice. Adults we drank Chianti, Beer(Stella Artois),Prosecco. We Started with Calamari & Pepperoni Pizza. Delicious! I ordered the Farfalle al Limoncello, delicious lemony cream sauce packed with Shrimp. Others ordered Carpaccio, Different Ravioli,Rigatoni ala Bolognese(the sauce was not liked), Chicken Cutlet(was tasteless,no seasoning at all) All in all a very nice lunch with family and friends. read more

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