I've been to different Saphora locations with my daughter and alone. Staff is usually courteous,…read morefriendly and very helpful. Not at this location. As I wondered around the store, an associate asked me if I needed help; I said Yes and she called someone else. I wanted and needed an opinion choosing a lipstick color. That associate was uninterested, so unenthusiastic and unhelpful. Ditto when I asked about mascara and liners. All I got was her pointing at the items. Not going back there, for sure.

Wonderful location! I love Sephora!! I'm now hooked on the Laneige night lip mask,Briogeo hair…read moreproducts and so many more brands.The service is extremely friendly and they offer great promotions for VIB and higher.I honestly can say I never walk out of Sephora without a bag.

The ladies here are lovely, helpful, and are happy to demonstrate the product. They are focused on…read morecustomer satisfaction and quality service and are not too pushy - although they do know their stuff and will make recommendations. I'm not a big consumer of beauty product (high end or otherwise) and really wasn't sure what I needed/wanted but came away set up for sucess with my new skin and make-up regimen. I have to say I LOVE this product (Shiseido) and am a convert. While it is expensive, I'm using less product with better results. There is plenty of parking, but it can get a little tight on the weekends and evenings when the adjoining businesses are busier.

Miya carries the typical US Shiseido line, as well as some of the Japanese lines - Benefique,…read moreElixir Superior, Qiora, plus Cle de Peau and Tsubaki (no Ma Cherie though). None of the Japanese make-up is carried. There's also a variety of other hair care, lashes, etc. Staff was friendly enough. If you are looking for something specific, I would come here, but if you need something from the US line, there's no need.

Huge supply of hair extensions. Different textures, colors, lengths…read more Owner is at the store and very helpful.

Came in for some braiding hair and left with a lot more. Small shop, but very reasonable prices for…read moreeverything and helpful owners who helped me pick the correct hair. Happy to support a black owned business. I will continue to restock my items here in the future.

Dr Magge just completed (May 2026) a deep plane facelift, deep plane neck lift, upper/ lower…read moreBlepharoplasty , & coronal brow lift on me. I am super happy with my results- After doing extensive research and consulting with multiple surgeons- trusting a surgeon with your face is a major decision- I ultimately selected Dr Magge due to his reputation (Washingtonian Top Doc list year after year), consistent results, artistic skills and patient bedside manner. My goal was to create a refreshed, well rested version of me - very natural- this is exactly what Dr Magge achieved with his meticulous work! I highly recommend him- he will not disappoint!

After 2 years of doing research for a reliable and respectful cosmetic surgeon to perform a lower…read moreblehp procedure, I decided to proceed with CSA and Dr. Magge. Based on photos of his prior patients, I found his work to be exactly what I was looking for and after our in-person meeting, I did feel comfortable to proceed. I had the procedure done in the beginning of October, the recovery process was much more intense than I had thought. A week after my procedure, I had a follow-up check up, after waking up at 4:00am and driving 3 hours, Dr. Magge did not meet with me, his assistant did. Had I known that would be the case, I would have done a video conference call. She said everything looked fine. After 3 weeks, I still had severe bruising and was swollen. I also noticed one of my eyes were droopy and it was the opposite eye of my eye that actually did droop all of my life. I called the office to ask if the healing process was normal and they said it was. When I mentioned it to the assistant, she had mentioned a "push-up" method but said Dr. Magge would let me know if I should try and he never did. Also, there is a scar of when he did the procedure, not on my eyelid but underneath. I have been using scar medication every day for 2 months to try and make it less visible. The scars are not horrible but def. noticeable. It's a 'light' noticable line scarring under the eyes. They were supposed to reach out after 3 months to see if extra fat graphing was needed or any revisions and have yet to hear back. They never reached out to see if i was okay or even satisfied w/ the work done AFTER I was fully healed. My eyelid healed with a funny shape. The pinch method only seem to work on one eye hence the drooping lower eyelid. I feel I need to wear eyelash extensions all the time so my eyes look even. I do believe in the future I will need a revision. I am disappointed, I had hoped this practice would have been what I had needed to assist with this issue that had bothered me for so long. I wished they had been more comforting and had followed-up. Unfortunately I do not recommend this practice for eyelid procedures. However Megan Love is awesome! She was super sweet, comforting and sincere.

This is an ok Bluemercury store. I visited on a Saturday while charging my car in the downstairs…read moregarage. There were 4-5 associates working and maybe 2 other customers aside from me. None were helping customers but just chatting amongst themselves. I actually wanted a sample of some of the fragrances and know more about them. The one associate I asked about it didn't even know they sold the asked item that she was standing right in front of. I found the associate's general lack of product knowledge and lack of professionalism disappointing at the Bethesda store. I know I wouldn't go out of my way to visit this particular store location knowing how many other Bluemercury stores does a much better job.

Unprofessional and bad customer service experience. I don't recommend visit this location in…read morespecific. The staff was very unpleasant to help me today. I'm not going to purchase my Christmas gifts from this location this year.

I stumbled across Ivy Wild in the Manhattan Laundry alley and I'm glad I did. This clean skincare…read moreand makeup shop is super chic and the staff is super friendly. I know nothing about clean makeup and skincare, but they were super knowledgeable and provided lots of great advice. They carry brands such as Kosas, Saint, TMF, and more. In all my years working in the cosmetics industry, I'm ashamed to say that I've never paid any attention to clean makeup, and had never heard of these brands. I didn't get to try anything on, but the colors and packaging are beautiful. The staff told me they have events, which is great, because I'll definitely be attending in the future. If you are interested in clean skincare and makeup, or even just makeup, the modern and stylish Ivy Wild is for you.

Ivy Wild is definitely your one-stop shop for all your clean beauty and self care needs! They carry…read moreunique brands that you can't find anywhere else and their knowledgeable staff are helpful in recommending what's best for your skin and makeup needs. The store itself has a clean and modern aesthetic with plenty of testers and product samples. They had a makeup consultant onsite when I visited for their grand opening and they said they plan to host events soon! Can't wait to attend one!

Dr West is the best! Never upsells, always honest and provides natural looking results. The staff…read moreis great too

Rude! Unprofessional! I had to pay a consultation fee because my prior laser treatment there was 2…read moreyears ago. That was fine. As I was explaining my concerns, Dr. West interrupted me and started to tell me what she thought I needed. When I tried to ask follow-up questions, she abruptly stood up and said "I don't have time for this", and walked away. The whole consultation lasted 5-7 minutes. I was in dismay! I never returned.

Stopped back in to check out a few things and I was greeted by Alan and Sophia who helped with…read moreanswering questions, showcasing new products and prodiving information as well as education on the hottest trendy items to come into the store recently. That's the reason I love this location, all the staff is very helpful and have great attitudes. It's one of the reasons it's become my go to over other places like Ultra. They are always stocked beautifully and have a wide variety to choose from. Alan is always super helpful and at the ready to assist with any customer questions/needs when helping both myself and other customers. Sophia greets you with a great smile and good conversation starter to find out more about your style or interests. I'm always impressed by how wonderful the store looks and sometimes when I come in on Weekends/Sundays there's a nice lady there named Rachel (I think) who really knows her stuff! You can tell she is a veteran in the beauty field. She works magic with the way she blends and the looks she creates for customers. I've had the pleasure of watching her work and people are always impressed by her work. This whole place is fantastic and I can't say enough good things about them. I hope if there's some kind of recognition they receive it, they definitely deserve all the kudos and praise. They are a dream team with exuberance and willingness to help with a smile and friendly atmosphere all around! This is refreshing in a fading retail experience where you can get everything online, they provide a feeling you just can't get off Amazon or online shopping.

Got everything I needed and was on my way in no time…read more The store was bright, clean, and well organized. Everything was fully and neatly stocked, and the displays made finding my desired products effortless. The sales associate was super helpful in helping me to find the right size of the product I was looking for, and after my purchase she threw in some really amazing samples: ones that are good for my skin type/tone and ones I can actually use. Yay!!