My daughter and I both got our makeup done for her birthday party and we had such a great…read moreexperience! Liz did my makeup and Lilliana did my daughter's. They were both incredibly friendly, professional, and did a beautiful job. My daughter's makeup matched her dress perfectly and it looked amazing in all of the photos. Since this was her first time having her makeup professionally done, and she usually prefers a very simple look, they made sure everything was soft, age appropriate and absolutely perfect. We were both so happy with the results. I would definitely come back for another makeup session before a special event. Thank you Liz and Lilliana for helping make my daughter's birthday even more special!

Came into Sephora for one main purpose, to get Armani Luminous Silk Foundation in my shade as I…read moreheard it is the best for mature skin. My old one just was not working for me any more. I started with Nely who scanned my skin, wow on technology. She saw exactly the shade I should try right away. In the midst of trying my first shade, Maha, relieved her as it was her lunch break. I really wish she could've waited until she finished with me, her customer, first. It was just a bit disorienting for me to have to switch. Anywayz, Maha was also nice and finished up with me buying the foundation, concealer, and corrector.

There's a girl named Arzo, I hope I'm spelling that correct There's a girl named Arzo, I got in…read morespelling that correct. She's AMAZING. She helped me with so much product. She took her time with me and she was crazy busy! She's so kind, she really listens to your needs. I spent over the amount I was planning but she was recommending the best products for my needs! I'm so happy I ran into her. I usually shop at the Brentwood location. NO MORE, I'm traveling to the diamond Blvd Ulta from now on. Thank you Ulta for hiring her, she is now my go to!! #MAKEUPMAGIC #ULTA #BEAUTYBLISS #PRETTYGIRLSWAG

Honestly, I went to this location on 2 occasions looking for a Bobby Brown concealer. I went weeks…read moreapart from each other and they did not have it in stock. I had to drive about 20 to 30 mins away just to purchase. I'm giving them 3 stars because of that and because it seemed like they hardly had inventory of quite a few items. Also, during the last visit, it seemed like the floor associates were more invested in talking amongst themselves than supporting customers by floating through the store. They were all huddled in the front of the store, off to the side... conversing. That did not look good professionally in my opinion.

The person running the store was pleasant and polite, and easily directed me to what I needed. I…read morewas able to get something to cover my mom and auntie's clothes when they get dye their hair. Thankfully the lady behind the counter alerted me to a more cost effective option. Thank you!

A well stocked Sally's. They were the only store in my area that had all that I needed. The staff…read morewas stocking shelves when I arrived. She was very nice and helpful. Even though they aren't the closest to me, I prefer to shop here because they have consistently had everything I needed in a trip. I will get photos next time, but trust me- clean, well stocked, and plenty of parking.

Rachel is absolutely the best injector! She is straight up real with me about all the procedures…read moreand enhancements I want and she takes her time going over all the options for the best results. She's got a gentle touch too which makes lippies WAY more comfortable! She's fun and easy to talk to and I trust her 100% with my face and skin.

It was my first time getting tox, and my experience with PA Alissa was everything!!! She was…read moretransparent and walked me through each treatment option in detail, explaining her recommendations clearly. She made me feel so comfortable--like I could share my hopes and goals without any judgment. I truly felt like I was being well taken care of by an older sister or friend. We decided on dysport and once treatment started there were no issues. I loved my experience and can't wait to come back to see her again!

I entered the store minutes before closing on sunday before Christmas. We said we could come back…read morebut if it was too late because I needed help picking products. The ladies were super awesome. The lady with dark and colored hair picked out the best products. The color was spot on. She is magnificent!!!

Best management & staff! Especially Jen! You are always greeted when you walk in the door with a…read moresmile and kind words! They are so knowledgeable about recommending products, will check with other stores if you need something and they are out of stock. Best customer experience ever!!!

Blue Mercury in Lafayette is the place to go for skincare this summer. Definitely take a look at…read morethe sale wow. The savings and selection are worth it, especially right now. Jessica is an incredible and skilled matchmaker She really knows how to connect you with what actually works for your skin. Yay healthy skin .

Wife and I were in Lafayette over the past weekend and we stumbled upon Bluemercury in the downtown…read morearea. We were pleasantly greeted by Emily, who was so delightful and took a true interest in my wife's skin care and recommended some wonderful products which my wife is loving! We truly appreciated her time and expertise as well as her product knowledge. My only sadness is that we live in San Bruno and Lafayette is a little far for us to be regular customers, but next time we are in the area, we definitely will stop in to Bluemercury and Emily!

I stopped by this Sephora after work yesterday and had a horrible experience. First off, I walked…read moreinto the store and an employee was standing there (as usual) and completely ignored my existence. Then of course, a group of White ladies walked in and they were immediately greeted. Not off to a great start. I continue to go ahead and browse the makeup aisles and made my way to the Dior area. I have been eyeing their base as well as Hourglass's primer and could have really used the assistance of an employee. No one was around me so I made my way toward the front of the store in hopes of finding one. In the middle of the store was a roundish Asian lady with black hair and grown out blonde highlights standing. I asked for her help, and was immediately met with attitude and no sense of customer service. "What do you need?" and a frown was all I received. Personally, I found that I would rather go to another Sephora (which I did) and find assistance there. I turned around and walked out, and funnily enough, I saw the employee in front greeting the other White patrons walking in. It's a shame that this store neglects basic customer service and kindness, but that's what u get these days. No good help these days!

I got charged for an order I never picked up! When I logged in to my account it says picked up at…read more8:42 am on a weekday! They don't even open until 10 am! Now Jazmine the manager had to check the cameras and call me back and then she told me I have to come in for a refund! I live 40 minutes away! She says the order "must have gotten scanned out" instead of cancelled.... So jasmine called me on 5/23 and left a message saying she will call me back next day after she speaks to her district manager and corporate office, it's now 5/25 and no call....so I just called her and she says she was out yesterday and has been busy today, still can't give me a refund! I told her to have her district manager call me

Had such a great experience here! I came in to the store because i needed some guidance on certain…read moreproducts to get. One of the employees in particular was so helpful, her name was Osha! So so sweet and really helped point me in the right direction. Some other poor reviews here were about not being greeted - however in my opinion, i dont like to be overwhelmed with a chorus of "hello!", so i definitely didnt mind. it was nice to look around before being approached by Osha. Everyone was so nice, but she was awesomely helpful - and this was my first time in MAC! Highly recommend! Theyre not judgemental, very clean, well stocked! :)

Had such a great experience at MAC! The team was super friendly and helpful from the start, and the…read morewhole vibe was really welcoming. I've been coming to this location for over 10 years, and they never disappoint. The service is always consistent, and everyone really knows their stuff. Huge shoutout to Zurina. She's an amazing makeup artist! She totally understood what I was going for and made me feel so comfortable throughout. The final look was exactly what I wanted (if not better!).