This place is so awesome! The staff are superbly helpful and talented. I was helped by a generous…read moreand personable assistant named Pierre. I have been awake since 3 AM Chicago time because I flew in for the weekend, and Pierre answered my questions and tired attitude lovingly, while making me look amazing and sharing interests. I feel like I've made a friend AND gotten a list of high quality products that are good for me. I will order supplies online, and Pierre had no problem helping me figure out how to give him credit. If I'm ever in town again I will definitely come back!

I took my niece to purchase makeup for the first time. Joana was our make up consultant. Joana…read moredid an amazing job with my niece as she carefully explained how to use the makeup and let my niece practice under her guidance. I cannot thank Joana enough as this was my niece's first time with makeup. Thank you Joana!

Store is now offering a better variety of cult sheet mask brands such as Papa Recipe, My Beauty…read moreDiary, and Face Shop for better prices. Face Shop masks were $2 each and Papa Recipe $3 each. They have also started selling Heroine brand and Innisfree, which are harder to find in local stores. I also noticed some interesting beauty tools. Overall, their prices are definitely better now, and offering better brands than what is in the beauty section of the Mitsuwa market. I still highly recommend anyone into Korean and Japanese beauty products check out this little shop while in Mitsuwa.

I have been doing my makeup the same way since I was 15 and figured that I needed a change. My…read morebirthday, in conjunction with a 50% of WeDeal for a one hour makeup lesson with Cynde, made for a great excuse to mix things up a bit. She started off the lesson by going through different basic, daytime looks. Cynde worked within the time limitations I gave her (I am not the type to spend a ton of time prepping) to quickly change my look from a work environment to a night out. She went through everything from how to line my eyes, use of shadow depending on my mood, and even getting rid of my chapped lips. With every consultation, she gives her clients a free eyebrow shaping, which worked out well because I was long overdue! Cynde took me about fifteen minutes late for my appointment, which I really didn't mind, especially because she ran well over the one hour time slot making sure she went over different looks and perfecting my makeover. While she has her own makeup line available for sale, I explained my current financial situation and she didn't pressure me to buy anything, which was much appreciated. I did buy a couple things (it was my birthday after all) and I love her cream eyeshadow that I use as a base to keep powder shadow put, a lip pumice, and a lip gloss - all of which I love. While I am sure there are other places where you can do something like this, I have yet to come across them. I was planning on watching a couple Youtube videos to get some new ideas, but it was so much more fun to have a lesson custom for your face and color palate. I will definitely be back for a few other things once I have some spare cash. BONUS: When my boyfriend saw me later that night, he thought I looked like a total babe. Nice!

If you're looking for attention to detail and make up that lasts all day & night - Cynde should be…read moreyour go to. Cynde did a FANTASTIC job doing the make up for my sister's wedding. She came into our home and did the make up for the bride and all 6 bridesmaids. I loved her products - especially those she used on my eyes/lips. I not only plan on purchasing her products, but will continue to use her for any event I have in the future. I cannot say enough my experience this past weekend. She was great.

Always a good place to pick up some of those daily needs for a non-professional person…read more This is my go to place for nail files, polish, falsies, and even tools for home manicure and pedicure. It's always tough to buy nail files that are gentle enough so they further rip up my nails. Sally'a carries files in multiple file types from coarse to fine. They carry nail buffers and polish remover as well. I wish they stocked a wider range of hair brushes and combs. Each time I go in to pick up a new brush or comb, their inventory is very small with most spaces empty like they're out of stock. They carry a nice selection of hair products too from color, perms, extensions, to shampoo and conditioner. My husband likes to come here for replacements for his clipper. People working here are really nice and very knowledgeable.

The worst costumer service Horrible people…read more Don't recommend going there I can't even give it one star is too much for them So rude not helpful at all They lied about the return policy

I walked in and asked for something similar to a product I had previously used and loved. I was…read moreimmediately brought to the Givenchy section, I'm assuming because they were having some sort of promotion going on. I was expecting to be shown a couple of options for what I actually asked for, which was a matte bronzer. Instead, the employees kept me at the Givenchy section the entire time and insisted that I try the BB cream, powder, bronzer, blush, and highlighter. Admittedly, I'm not the best at speaking up when I'm feeling a little uncomfortable, but even when I did, it didn't seem to make much of a difference. I specifically said I didn't want anything with shimmer, yet every product she used had shimmer-even after she insisted that it didn't. The end result looked terrible lol. The worst part is I was on my lunch break and had to remove all of the makeup before going back to work. Monica, however, was very sweet and helpful!

When checking out the worker was very rude. It was on a Thursday, not during a rush hour. I…read moreunderstand and had a very nice interaction with a guy worker during my visit, but the checkout was very rude. She couldn't even say have a good day or anything else, talked with her friends while I was waiting my her to package my bag, and overall was a bad experience at checkout.

Some of the younger employees here are rude and unhelpful, to say the least. I needed help finding…read morea certain item that I wasn't aware had been discontinued a few years ago, and the girl at the front had absolutely no idea what I was talking about. I explained that the item had been sold a couple of years ago, or maybe even three or four. She proceeded to tell me that she had never heard of it, that she is only 18, and that she would have been 14 when the item came out. She then informed me that she had only been working there for a few months and therefore wasn't actually aware that the product had ever existed. Okay, cool. I didn't ask for your birth certificate. I asked if you had ever heard of the product. Then the manager came over and immediately knew exactly what I was talking about. So, props to the manager for being helpful and all around awesome. The point is, if you aren't knowledgeable about the products you currently carry (or have carried in the past) just say that. There is absolutely nothing wrong with saying, "I'm not familiar with that product, but let me see if I can find someone who is." That would have been perfectly fine. What is not helpful is confidently telling me that you've never heard of something, followed by a detailed explanation of your age and employment history, as if I had somehow asked for your résumé. And I'm sorry, but telling me that you were 14 when the item came out does not exactly strengthen your argument. It actually explains why you might not remember it. That's fine! You don't have to know everything. Just don't act like the product is a figment of my imagination because you personally don't remember it existing. Again, shoutout to the manager for knowing her products (current and discontinued). She was the real MVP!

Absolutely dissapointed when I came to lush trying to purchase a product and was greeted with…read morenothing but hostility from the worker Sanal. Terrible customer service, will not be coming back.

Kiehl's product are excellent! The customer service is so great! Their employees are very…read moreknowledgeable about all of their product. They are so friendly, cheerful, and so nice. Their product is so awesome, it is so effective, and also it is affordable and reasonable. I got there the right products for my facial need. All of it is so amazing and cheaper than other stores prices. They have so huge variety of make-up and cosmetics. You can find anything you need and looking for here. Their items has a good quality and worth to purchase. The location of this Kiehl is so easy to find, they are so near to other well-known places around the city, and Kiehl is one of the popular make-up store in the area. Once you visit this place you will absolutely love it and you will going to visit again and again. Their place is very worth visiting. If you have some free time don't hesitate to come over and buy some of their high quality products. Kiehl's Since 1851 is a very perfect place for cosmetics and facial needs. Thank you Kiehl! You are such a gem for all of us. Will definitely go back again soon. Thank you!

Ok, so I am a male and I am making a review of a skin care store. Sue me. I doubt they will yank my…read moremembership in my fantasy football league over it anytime soon. Now with that out of the way, on with the review. I got turned on to this brand based upon a stocking stuffer I got at Christmas and I have been pretty much obsessed with it ever since. All of the products I have tried have been effective to the point of almost being dark Voodoo magic. Whoever the person is that concocts this stuff needs to be given a Nobel Prize immediately. It's truly mind boggling to the point that there is no way I would ever believe it if I did not experience it for myself. The store itself is located conveniently close to one of the entrances at Woodfield. Well, as convenient as anything at Woodfield could possibly be anyway. Just park in the parking lot adjacent to the comedy club and Lord and Taylor. It will be to your immediate left after you walk in that entrance. All of the ladies that work here are total sweethearts, and as you would expect, are quite knowledgeable about the product lines. They also have a good bedside manner for customers like myself. By that I mean they totally get that it is somewhat awkward for a single guy to stop in to discuss skin care. They make it easy. In my case I just told them what my prevailing issues were and let them pick the products for me. This turned out to be a home run. I could speak forever on the products themselves, but I'll keep it brief and just go with the most insane of the bunch in the Midnight Recovery Concentrate. Stop what you are doing and go there to purchase some immediately. I'm dead serious. After you do you are going to kicking yourself that you did not do this sooner. This little blue bottle packs a hell of a punch. It is the skin care equivalent of rubbing on Aladdin's lamp. Don't believe me? Google it and have a read and you will find reviews from thousands of people just like me who are bewildered by it's power. Quite literally the first day after using it my skin was so soft I stood there and rubbed it in front of the mirror for awhile. It also took up a radiant glow that has only intensified with time. People that I encounter day to day began to notice and my previous problems with breakouts disappeared never to return. The only drawback is price, as it's expensive, but worth every penny! The truly cool thing about Kiehl's? The aforementioned blue elixir of the gods is just the tip of the iceberg. You will be upping your grooming game at every turn when you experiment with their other products, and I suppose I would be amiss if I did not also mention the Facial Fuel moisturizer. So there you have it in a nutshell, fellow Yelpers. Now you know what I do. The bottom line is this: If you have a desire for better skin and you have the cash to afford it, this store has the products that deliver. Period.

This quiet little store caught my eye in the midst of a busy mall atmosphere. I was gravitated…read moretowards the dim lighting, candles (perhaps I was imagining that), wood walls/shelves, and a giant fountain/sink thing right when you walk in. One smiling employee stood behind the counter. No one else was in the stop. Stepping inside felt like I was thrust into an alternate zen universe of calm & peacefulness while shoppers rushed nearby. Ommm. First impression: some kind of upscale version of LUSH. The store markets itself as a bath & body line made from the finest natural ingredients with scents inspired by nature. Most of the shops are in NYC. Since I love things that are natural/organic/pure/raw, this intrigued me. Looking around, I found adorable [recycled!] glass bottles of shampoos, lotions, oils, soaps, scrubs, and such. They also have candles and other ways to make a space smell pretty. Everything looked beautiful. Everything smelled wonderfully. And everything had a pretty hefty price tag, yet it's comparable to high-end cosmetic/skincare lines. I probably wouldn't be able to buy any of these things for myself unless I specifically budgeted for it. And I'm going to budget for it. The best part (for me) is the chance to try one of the scrubs or liquid soaps and wash our hands in beautiful stone fountain. I actually overlooked this fountain when I walked in, but walking out, I don't know how I missed it. Unfortunately, I didn't get a chance to try one of the products (I was in a hurry.... I wasn't thinking.... I don't know!), but I will come straight back here the next time I find myself at the mall. Final impression: LUSH, what's that? Move over. Sabon wins.

Please dont be fooled by the fancy store. I have gotten items as a gift from this store…read more Unsatisfied with some of the items I exchanged them. I got the body butter in the summer. I used it a little but waited for winter when my skin was more dry. When I took some to put on my skin it didnt dissolve in my skin and pieces of residue was left on my skin. This product is probably one of many faulty items. They overcharge so much for their products. Worse thing- I contacted the "owner" of this store- chicago location and woodfield and they refused to do anything about it. Pretty sad that they dont value customer service and sell products that are faulty and probably close to expiring. Im never buying anything here again.

I have shopped at this Ulta on several occasions over the years. It is usually well stocked and…read moreorganized. The staff are usually available to assist with recommendations or suggestions. I have had Brow services performed by Laura and Chloe and was pleasantly surprised on both occasions. They are personable and listen to what I wanted and they delivered. I generally schedule the appointment before the store opens. It is nice without distractions and I enjoy browsing without other customers.

Everyone's so friendly and helpful. I'm never there for more than 15 min because everyone's so…read morequick to assist. They also have a great deal on lemme gummies

Once you walk into the store, you're greeted with a great selection of plushies. Design of their…read morebar was modern with wooden slabs and dark walls. The good: Bright and spacious with ample seating for guests to chat and to study. They offer outlets at every table for guests to charge their phones. The menu was colorful with pictures with Matcha and Coffee options. They sell Labubus! Overall concept is great with cake in their Biscoff and Tiramisu Coffees/Matchas. If you're a person who enjoys sweets, this is a great spot! The bad: Those who are coffee lovers may not enjoy their coffees. Espressos are more on the acidic side which doesn't bring a balance when drinking their coffee drinks. Matcha drinks were okay. Doesn't taste premium.

The cute dog mascot caught my eye so I decided to try a sip. I was pleasantly surprised!…read more Atmosphere: Walking in, you are greeted by a sweet aroma, upbeat pop music, cute plushies, and a bright atmosphere. There is a variety of seating options available like armchairs and bar seats by the window. Additionally, there are beauty products, plushies, and tea merchandise for sale. Service: The baristas we're welcoming, friendly, and helpful. Food: I ordered a Lavender Matcha Latte, Yuzu Mango Lemonade, and an egg sandwich. The latte was delicious! The lavender was light, airy, and lent a hint of sweetness to the drink while the matcha was soft and creamy. I couldn't stop drinking it! As for the lemonade, it was the perfect blend of refreshing yuzu and cool mango for the summer. Not to sweet either! Lastly, the egg sandwich was scrumptious. Overall: The atmosphere was welcoming and the staff wore friendly smiles. Although their prices were a bit high for my taste, the drinks and sandwich were divine. Tip: The egg sandwich tastes so much better warm. Ask politely and they may warm it up for you!