I have my own skincare regimen, but I was always curious about the shop and finally went in. The…read morecustomer service is excellent! The ladies there were helpful and didn't push selling me on things I didn't need. I left with some nice additions to the products I always use. The space is clean and I will definitely be back.

Not a lot of options here and although the people who work here are very nice, I don't believe they…read moreare knowledgeable about the products. The window to return is also very short

Employees are so nice & amazingly helpful. They have such a wide variety of products. I always find…read moreexactly what I need!

I went here to mainly look for some jewelry, and I was in absolute awe when I saw these prices! It…read morewas 1$ for charm bracelets and beaded bracelets, and I believe earrings and anklets if I'm not mistaken. And to top it all off the two young ladies that were in there were so sweet, and helped me find rings and were so nice at checkout! 10/10 would recommend!

This is a gorgeous perfume store with bottles arranged on the shelves like jewels or precious art…read moreobjects. Although I am obsessed with perfume and have a very large collection, I was unfamiliar with the brands in the store. The staff person in the store was very helpful and showed me many brands, describing the scents and the layers of notes. There was a display counter that had some of the different scent families. This is a very beautiful store for a unforgettable perfume experience.

I stopped by Intense Oud to pick up a new bottle of perfume and I had the perfect experience. The…read moreshop is absolutely stunning and the way the perfumes are set up is gorgeous! April was well knowledgeable about the scents, what they comprised of, and what part of the world they come from. I love learning about new scents and she was so patient with me and all my questions. I will be back to purchase more scents soon!

Similar to a beauty supply store a couple of weeks ago, I don't know why I always seem to luck out…read morein these stores. Nobody follows me around. I can quietly shop. Zero problems at the register. Receipt always right. I know EXACTLY what other reviewers are describing, but it's never happened to me at this store. I used to shop here all the time when I lived in Evanston. I started going to another beauty supply store that was closer to two other retail stores I occasionally shop in. But that store needs serious upgrades when it comes to technology and using Google Wallet. After several tries, I gave up and left. I was on my way home to grab my wallet so I could pay the old-fashioned way (even though I never carry cash) and I slowed down next to my old "regular" spot. I walked in. There was a Black woman cashier smiling at me, who was very friendly and professional. My digital wallet worked there. They even charge less. I told her I was going to start coming to this location more often. The only con I have is it really is cramped in the store. They have entirely too many shelves so they can have more inventory. You're definitely not going to walk down the aisle with another person. Someone has to leave for you to walk in. But I pretty much only go in beauty supply stores for facial cleaners, relaxers, eyebrow razors and headwraps. None of those items would make me have to hang around for very long or need a whole lot of assistance. In all of my in-and-out visits, zero problems. There used to be a dark-haired Asian man at the register who was kinda quiet and laidback. Even during the pandemic when the store required ordering online and picking up curbside, he was usually the person who came outside. No issues. I cannot recall one bad incident in several years of going there, so kudos to them.

Please stop coming into Black communities if you are not willing treat the community with dignity…read moreand respect! My mother and I recently visited this store to purchase wigs. The wig section was closed off. That should have been our first red flag. The rope was removed for us to enter. As we looked around a lady came over and asked if we needed help. She proceeds to find the first wig for us. We asked to try on and she explained we needed to try on sample. No problem. We asked for a wig cap. She gave. We tried on wig and she gives us instruction on how to essentially not damage the display wig by playing in it....odd, but ok. No problem. We ask for a 2nd wig and we tried on without incident. Wig was a no. Asked for a 3rd option and she proceeds to say that they have a 2 try on policy. It was at that moment that I look at her, looked around the room to see all these rules and policies, and thought to myself, wow....after everything, ya'll still treat us like this? We say no problem, we proceed to walk away and she stops us and makes an 'exception'. We continued our purchase without further incident. I should have walked away. I should have given her this feedback at that very moment. But I know that anti Black hate was learned. And the best way I can make my feedback heard is by posting a review. I will no longer shop here. I will do more intentional research on Black owned supply stores in the area or at the very least, be more mindful of anti Black establishments in Rogers Park.

Do not shop at this establishment. This was my favorite spot to go to until today. I've been a…read morefaithful customer for the past couple of years until I disputed an amount I was supposed to be credited back when I made a return. When checking out today, the cashier brought up some paper work from 2 years ago when I disputed credit I was suppose to receive back in return from bringing several items back in. Took over a week and a half to 2 weeks to hear back about my refund. I ended up disputing the amount on my Apple credit so they could give me back my credit instantly instead of waiting longer than I was suppose to, and dispute on my behalf. Apple disputed and adjusted my credit, so I got the correct amount back and they had their correct amount after the dispute. The employee even admitted that they got the correct amount of money back. They brought up pictures of me from video recording, and treated me like I was a thief. Found it interesting that they brought it to my attention today even though I've been shopping there consistently. They're happy to take your money, as long as you don't dispute them for not crediting back your refund in a timely manner. Don't know if the boss/owner was being incredibly petty, or something else, but after seeing that a young brown person was treated poorly at this establishment in one of these reviews, I'm not surprised at this behavior. Either way I spoke with the employee and he ended up sorting it out, knowing he was in the wrong, but said his boss was making him confront me. At least that was my understanding. This is not professional whatsoever ever, and I've given this shop a lot referrals (to my family and friends). After seeing some of these reviews about the behavior of the employees and owner, I don't think I'll be coming back. Also, seeing that someone reported seeing roaches there, I'm definitely not coming back!! Fucking gross!

I buy professional rotary tool on 09/16/2024 Problem with…read moretoll. So i want change a new one. Before I come I call and they said me They can give me a new one. When I come there. They told me they can not give me a new one.

This place has been around for several months now and I never see anyone in it. The workers there…read moreare all Korean, two older ladies that are really nice and this one younger Korean girl whose a lot more fluent in English (which is REALLY nice). They have organic lotions, shampoos, deodorants, bath salts, face cremes, foods (some you can find at whole foods, others not, and their selection is minor compared to the beauty products) beauty products for anti-aging and anti-acne. Also they have shapewear, natural hair dye (without all the icky chemicals), detergent (all natural), serums for your hair, spring water facial moisturizers...(Yeah I've been here a lot) I've bought a LOT of stuff here and if you're a member their discounts are major, especially during sales. Member price for a 12.99 set of microwavable/dishwasher safe bowls (which made great gifts) are 6 bucks. I think that's pretty amazing. They're pretty too. And they also have mineral makeup. They carry the brand Wholefood Nutrition...They have sunscreen, powders that prevent alzheimers, assist in diabetes, protect against free radicals, detox, provide natural energy etc... If you want to try any of the products you can, they have a million testers and you can even try out their toothpaste and mouthwash. The special mouthwash they have is crazy. If you use it you can see how much CRAP is actually in your mouth and you spit it out and BAM. It cleans you out so well and it's not all alcoholey. The weirdest but coolest stuff are these glasses of different kinds that you put water in and it's made in a way where it'll give you this positive energy if you drink it. So it's good for your body. They also have pendants and wands you carry with you that do the same thing with the positive energy (all asian stuff obviously) but it's expensive. If you look up about positive energized water and how the molecules look different (overseas in asia they discovered this) the positive energy is effective on a person. Maybe it's a placebo effect, but I'd like to think it's for real. AND IF YOU LIKE COFFEE they have plenty. My favorite is the pansy good tasting coffee (White Cappuccino) which comes in instant packets. I JUST bought a new package which has a ton of little packages in it, and I hope not to drink all of it today. It's truly a delicious drink... I don't know what else to say other than go look inside. I wish they got more business because I'm afraid they'll close down from lack of business and then I'll have to order online or find a salesperson haha.

I used to visit this store in Southern California and I'm so happy there's one in Illinois. I am…read moreaddicted to their ecomax cleaners. I recommend the all-in-one cleaner concentrate. You can use it for almost everything. Mix just a little with water and clean your floors, Windows, mirrors, bathtubs, dishes and it even takes tough stains out of your clothes. It's amazing! Highly recommend using these products!

The teas are amazing, and the body polishes are divine. Walking in feels like stepping through a…read morelittle rip in space-time into a self-care haven.

Handmade soaps, cosmetics, candles, men's care, oils, skincare, and no charge for the fantastic…read moresmells. Simply amazing and unique hand soaps, all 100% handmade shampoos, lotions, oils, candles, and much more. The decor and different scents was just beautiful, and the customer service was just incredible. The shop owner and her son were amazing answering any questions and explaining all the ingredients on the soaps, lotions and oils. Love that they will be offering classes to learn to make your own soap, and candles. All the soaps smells so great making it extremely hard to just choose one, they are beautifully hand crafted, and just so elegantly prepared.

This is an impressive megastore with everything you could imagine it's the Costco of Walmart of…read morebeauty needs. I appreciate that there's adequate staffing and folks are always willing to assist if you have questions or need help finding a certain item. Prices are reasonable and on par with other beauty stores.

Staff was very helpful. Prompt service. Order ready as communicated. Was able to use a reusable…read morebag, and they had ones available to purchase. Prices are still reasonable (but up). Warehouse has a lot to offer for personal care items. It did not disappoint. Thank you!!