Called Alpha Septic to get our septic pumped on Dec. 31. Scheduled an appointment for Jan. 2 at…read more8am. NO show and NO response to several voice mail messages. Had to find another company to come out and pump our septic.

Fast, clean, well prepared and professional. I have no reservations about using them again.read more

Best value and on time for the current market. Contractor was professional and provided same day…read moreseptic pumping.

Great job, will use again Driver very nice no complaints…read more Promised kept Responding 100% from call to arrival, great job

Jesse is great! He's super helpful and honest and has helped me learn about how to better care for…read moremy septic system. He's also got great pricing for pumping tanks. Hopefully it's not for a while but I will see them again next time I need a pump!

They came out quickly, and were able to diagnose the problem right away. Also, the team was very…read morenice.

I can't say enough wonderful things about Barron and his team. He is very communicative and is…read morevery knowledgeable. I trusted him immediately. He explains everything and offers solutions instead of starting out with the highest cost suggestions. I wouldn't hesitate to call him again, and if you don't know a thing about septic / plumbing matters like me, I felt completely comfortable with his suggestions and trusted his suggestions.

October 2024 My…read morehome has a 40 yr old concrete septic tank, so bear this in mind (it's old!). I had a leak on the outlet side wall and a previous contractor tried to patch it, but it never stopped. This had been going on for some time, but steadily got worse. I was thinking I had no choice except to go ahead and bite the bullet now to replace the tank, a big job for sure. Also to note, a prior septic contractor failed about a week earlier to patch the tank, more $$ spent, so I thought hope was lost as far as repair efforts were concerned. I started calling around to get bids on tank replacement and found Rocklyn Septic Services, among a few on Angies List. I met Barron W. and right away found him competent and someone I thought I might be able to trust. Barron came out promptly and on time to inspect the tank (on a Friday). He provided hope that maybe it could be repaired. He noticed the 4" TEE was oddly positioned and cut it off. That allowed about 2" water level drop which may have helped to reduce tank water pressure above the leak. Barron then came out on Monday with some bags of concrete and was able to patch the wall successfully in less than 30 minutes. As a result, I can now wait until next spring to replace the tank if I wish as the leak is gone, grass is dry! Barron even promised if the leak returned, he would apply the cost of the repair to the tank replacement. I'm good to go for now! Barron's attention to detail, his great communication and his committment to customer service is why I will hire him for the big job next year to replace my tank. Thank you sir for your service!

Always get my system going again despite having to come so far,never complain ,and very…read moreknowledgeable.

My husband and I had J&M septic services come out to our home to pump out our septic and could not…read morebe more pleased with the competency, customer service and affordability of their services. Michael the head guy was knowledgeable in his field and very personable. We will be using this company solely forever. We had some minor issues with the septic and my husband called our the septic waste services without much assistance, then he called Michael. He didn't need to help us but walked step by step with my husband to resolve the issue. Very pleased. Thank you guys!

Showed up on time. Explained problem. Resolved it. Very good experience. I would use them again.read more

awesome service, friendly & knowledge (Chris), effectively sucks-out and back-washes tank out,…read moretimely, great at backing truck in, and actually in Spicewood. recommend greatly.

hired them today they offered same day service and stood behind there word. I never had a septic…read moretank system so I really didn't know what I needed to do. the guys who came out was very polite and professional they are definitely 5 star people for a reason. I will keep them saved in my phone for next time.

Seriously impressed with All in One Septic! When my septic grinder pump went out, it was an…read moreemergency, and they were there unbelievably fast--within 10 minutes of my call. They quickly assessed the situation, gave me a quote right on the spot, and their pricing was super reasonable and competitive. What really stood out was their professionalism and deep knowledge. They took the time to explain everything clearly, which was a huge relief during a stressful situation. They showed up late on a Wednesday for the initial visit and then were back first thing the very next morning to replace the grinder pump. Their efficiency and dedication were top-notch. Highly, highly recommend them!

I called Simpson Septic Pumping because I remember I had used them before and was appreciative of…read morethe wonderful service they provided. They came out the same day that I called and was professional and friendly. The person that came was very thorough and checked everything out. I highly recommend them to anyone needing good septic tank service.

I called Eric Simpson to arrange a pump-out (a good value/reasonable cost for this service) and…read moreinquire how to determine the exact capacity of our "standard septic" system tank. He offered a contact person to assess the size of the tank and, unfortunately, we're out of Eric's service area. He was very professional and helpful even though we could not retain him for services.

We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

Scott came out right on time on a Sunday afternoon with his able bodied helper,his 7 yr old son…read more He did a quick thorough job for a fair price. I am very pleased with this company and highly recommend them.