We've been using Aerobic (formerly Burgh) since we moved into our house. Been very happy with them,…read morethey are always quick to come out and service our system when we run into issues. Our most recent experience, Joseph, was great!! Called ahead, was very friendly, and explained everything really well. He even offered to show me the part that went bad when I asked about the life expectancy of these pumps, since we have paid for repair and replacement about every 3-4 years. You just have to know that these systems need regular maintenance and being that they run 24/7, parts go bad. In this case, a rubber flap called a diaphragm.

Received service today from Joseph Ware and can say that he exemplifies excellence in his attention…read moreto detail, professionalism and concern for a job well done. My impression of Aerobic Services in Bastrop, Texas is that they are a company with honest integrity! Cannot be more pleased!

I had my septic tank pumped. They did a good job, but they severely under-quoted me how much it…read morewould cost. I was quoted $425 plus a "possible $100 digging charge if they have to dig more than 12 inches down". So my family and I went out there and dug out one whole opening, about 11" down. Turns out they need 2 openings, plus they changed their digging charge policy. According to the receptionist, the policy just changed to "If they have to dig at all, it's $100". So just be aware. $100 to dig a few scoops of dirt SEEMS high to me, but what do I know. My average sized home has a 1,250 gal. tank, and apparently such a tank can hold 1500 gallons, because they charged me $150 more for 500 extra gallons pumped. So all in all, I paid $675 when I expected to pay $425. A bit of a sticker shock. Would I recommend them? Maybe, but just know that they under-quote you. I paid over 50% more than I expected. You WILL have to add the $100 digging fee, and unless you're living in a 1 bedroom trailer, your tank will be more than the $425 standard fee for "up to 1,000 gallons". I'm not going to be ridiculous and give them 1 star or some nonsense. They get 3 stars. They did a good job on the pumping. But I honestly think the owner(s) have a lot to learn about business, customer service, and human psychology. Who likes to pay more than they expected? If you need more than $425 for a pumping, just raise your price. But don't play games. $100 for a bit of digging is ridiculous. Don't hold out hope a person can escape that massive charge, if you want that $100 every time you come out. Just be up-front about how much you want for your service.

Scott came out right on time on a Sunday afternoon with his able bodied helper,his 7 yr old son…read more He did a quick thorough job for a fair price. I am very pleased with this company and highly recommend them.

They are putting in a 2nd septic for us. We must like them! I highly recommend them!read more

I don't ever leave bad reviews, but it's taken them since November and our septic tank is still not…read moredone and it is almost February!! This is ridiculous!! we were told it was going to be 4 to 6 weeks till completion and it's been way past that!! Highly disappointed

This company has you come in for 2 days to train for about 10 hours each day, stated that you are…read morehired then the day before the start date they decide to advise that they will reach out to you and to not come in. A job was sacrificed to train for a not guaranteed position in the company after owners expressed to be hired. Joe and Micheal lied and set up false promises of a job! If you're looking for a reliable company that cares for people this is not on

Stephanie from MJ emailed me and offered a detailed explanation about the different types of tanks…read moreand the different reporting systems they use. She explained to me the error that the technicians did not report that my trash tank was buried, but that this is common and just wasn't accurately reflected in the reports. I appreciated her clarification and explanation, so I'm updating my review here. I was still dissatisfied with the treatment I received from the previous employees I interacted with, and as I explained to her, if anyone had offered me the same explanation and assistance when I first contacted them, it wouldn't have ever escalated to this.

Ralph came out ahead of time in an emergency and completely took care of our problem. He was kind,…read morecourteous, and knowledgeable.

We've used Baker Septic Service twice now (we moved to Spring Branch in early 2021), and both times…read morethey could have easily "upcharged" me with what they came out to check and fix. Both times the technician explained what was wrong and showed me how to monitor things myself. They are friendly, prompt, and HONEST. I found them through a recommendation online, and they've been great for both visits. If you need a service plan, I'd also recommend them for that - but in a pinch, they're the best. Reverend Dr Bryan Stamper - San Pedro Presbyterian P.S. I don't know anybody at the company personally, just found them through word of mouth. I highly recommend Baker Septic.

They were great to work with, very professional and worked us in the same day we called. Would…read moredefinitely recommend them for your septic pumping needs.

From the owner: Serving the Canyon Lake area as septic tank pumping experts since 1982, the team at Weidner Septic…read moreboasts over 90 years of combined professional experience. From regular pumping to requested maintenance, we're here for you.

Highly recommend Mudcow Septic - Wayne was quick, reliable, and provided great customer service…read more Great experience.

My husband and I called Mudcow Septic to empty out our septic tank (one of the many perks of living…read morein the country is that you gotta take care of your own... sediment!) Wayne responded to a request for quote within an hour and was at our house the next morning, freeing us from the side effects of a backed up septic tank! He was very professional, friendly and helpful in answering any and all questions that I had regarding septic care and improvements. His price was also fair. He saved us a lot of work. I highly recommend Mudcow and will be letting my neighbors know about Wayne and his business. We need more professionals like him around! Two thumbs up.

I am so grateful for finding Craigs Septic!!…read more When the rep. came out he informed me I have 2 tanks! I told he no I have one tank, he said no you have 2 tanks. I have had several other companies come out over the years and not One Cleaned out Both Tanks!!! Look no further Craigs Septic is The Best!!!

great service provider-…read more Vernon Pilloff

Hearing "total septic tank(s) failure" in a home inspection report is a horrible gut punch for both…read morethe property seller and the potential buyers! We found ourselves there Tuesday and Jim has worked feverishly for two days to help us figure out what needs to be done. Costs for everything are outrageous, yet Jim is as concerned for our expenses as if they were his own! Cannot recommend him highly enough! He and his family are there when you need them most! Thank you!!!

This was a horrendous experience. Jimmy came out to my property, LEFT THE SYSTEM BROKEN and did not…read moretake responsibility for that fact when they had to be called out to the property again the next day. Both times that they came out to the house, the team was demanding payment before they left and any sort of invoice was ever mentioned.