Our trip up the hill with Neil was amazing! I was a little nervous, especially with heights, but he…read moremade the trip fun and we felt safe the whole time. It's a rocky road up, but so worth the views! Would do again anytime!

Just a lovely affair. Tillie and Shaun (Sean?) made myself and my lady friend feel perfectly safe…read more This is the best ATV tour I have been on - you can really push at your own pace. If you want to do 3 miles an hour, you can, the view is worth it.

We had a spectacular day out in the water at Clear Creek. In town from TX visiting and we really…read morewanted class 4 rapids we had to settle for the beginner journey. They have a strict age requirement of 14 and our 12 year old made that a challenge. Having done class 3-4 at Royal Gorge I would say this did not disappoint. It was constant and continuous adventure. I would have loved to kept going longer but like all good things they do come to an end. The 1.5 hours was mot too short either don't get me wrong. If you are scared of the cold don't cheap out--get the extra gear to make your experience better. My wife and kids did the gear. Since we were here in July in the water at noon I toughed it out. Don't vet me wrong it was cold and at times what I would have done to be warm. I feel the cold splash is a part of the experience. Sitting in the front I was also glad for a pair of sunglasses. They say this is some of the best rafting they have had in awhile. What really made this exemplary was the staff. They made you all feel like family. Zak in particular was our favorite. He gave the right balance of safety and firmness needed for a guide. He also helped my 70 year old mother in law work through her fears and continue with getting in the raft. She was reluctant as she only has one hand. Zak calmed her and gave her options. My kids also loved the bus driver Max. Not so sure they loved him ao much it was more his dog Willow. If you want a great and safe experience do it with Mad Adventures where they make you feel like family.

Wonderful experience! Our guide Joe was excellent. I highly recommend asking for him if you are…read moretaking a trip. Also spend the extra $12 for the wetsuit, shoes and splash guard if the weather is cold.

We rented a 4-seater ATV from Backbone Adventures and had an incredible day out on the Switzerland…read moreTrail. It was 3 of us, including my 8-year-old son, and the conditions couldn't have been better--just a little snow, some mud, and plenty of opportunities for big splashes (which my son absolutely loved). We did a 5-hour rental, which felt like the perfect amount of time to explore without feeling rushed. The equipment was in great shape, and even the truck used to haul the ATV and trailer to the trailhead was well-maintained--everything felt professional and dialed in. The team really made the experience stand out. Everyone we interacted with was fantastic, and Andrew in particular was a superstar--he handled both checkout and check-in, made everything easy, and clearly cares about making sure customers have a great time. We'll definitely be back, especially to experience the trails in full snow. Highly recommend all around.

My husband really wanted to go side by side riding while on vacation so we chose Backbone…read moreAdventures because it had excellent reviews. The customer service here is excellent. Everyone working here was friendly, informative, knowledgeable, and provided excellent recommendations for what trail to choose. They suggested we log in to CoTrex so we had access to the off road trail, which was very helpful. They also had us scan a QR code with directions to the trail, which made the whole process very seamless. We got a side by side for 3 hours and went to Pole Hill. It was a lot of fun. The trails were great and it also had amazing views! We also saw a fox on the trail. You can tell that everyone working there loves the outdoors and that they all truly care about giving all their customers an amazing experience! Highly recommend this place!

Great way to spend time with friends and trying something new! We came here on a Friday for a 2…read morehour tour at 1:30pm. There were 4 in our group and we were paired with a couple other parties for a total of 7 or 8. Our instructor was super friendly and helpful, made sure we were safe and showed us all the best spots/views. It was cold at the top, so be sure to bundle up! 2 hour was the perfect duration for us as we started to feel the cold and tire out/get hungry. It's definitely pricy but if you split the tide with someone, it's totally worth the experience! @azfitfoodfun

We have rented with Grand Adventures winter (snowmobiles) & summer (ATVs). Always great service and…read morehelpful staff. Highly recommend.

Big Ben and trainee Keith provided an amazing half day trip down the Colorado for my family. Lots…read moreof laughs and great conversation. A definite recommendation.

This was my very first time white water rafting and it was an unforgettable experience! From start…read moreto finish, it was nothing but fun and excitement. Our guides kept the energy high with jokes, games, and tons of interesting information along the way--there truly wasn't a dull moment. We even got to stop at the hot springs, see some wildlife, and learn all about the area with very detailed but lighthearted explanations. The views were absolutely stunning, and the whole adventure felt scenic and refreshing. Jumping off the cliff was such a thrill too! I couldn't have asked for a better first rafting trip. Highly recommend to anyone looking for an adventure filled with fun, knowledge, and beautiful nature! Btw ask for Big Ben aka ginger grizz

Great over all experience. Got a little history lesson along the way and good lunch at the end.read more

Rented from them last year, they did not have the equipment they sent me to someone else. It was…read morenot the same equipment. I had to pay at the other place after I already paid them. It's been almost a year and I'm still waiting for my refund.

Book with caution. Some advertised claims are not accurate, and you may be on your own. Summary of…read moreour experience in late Sept 2024: We reserved a 2 person Honda Talon S2 ATV the day prior and a follow up text was provided. I let the business know we were new to the area and just wanted an easy trail to see the fall colors. I was assured that the trail recommended was a good fit and they said maps and waypoints would be provided (also stated on the website). We arrived 10 min before the appointment time (7:30 AM) and there was no one there. I texted the owner and then they sent someone who arrived just before 8:00 AM. The employee (Christian) would not provide us any maps or waypoints for the recommended trail. He said it was simple to navigate, well-marked and no maps existed. We argued about this, but he said he could do nothing. I have done many off-road trails in places like Moab, Utah and California, waypoints based on mileage or simple maps are always provided. In the end I took his word. He said it was a large loop of about 30 miles and easily done in a half day. My concerns: - The employee told us he would take 10% off for the late release at 8:20 AM and add an extra hour to the rental. I did not look closely at the receipt since we were in a rush and noticed later that we were charged full price which did not include stated discount. - The tow vehicle had an 1/8 of tank of fuel - not enough to cover the tow distance. We had to waste time to fuel it on the way to the trail head. - The ATV was not prepped for us. Dirty, dusty, muddy. - As suspected, the trail was not well marked. There were at least 4 unclear intersections with some markings (like #200, 200A) but this is meaningless without a map. I could not download a map myself the night before. One turn led us up a 3 mile dead-end spur to a radio tower. - We checked in with the person that rented the ATV to us, showed him our location on GPS and he said we were fine. - A few miles later, we ended up at a dead end at a fire road about 20 miles from start. The employee told us we were in the wrong place and told us to back track all the way back (vs. an intended loop). - We missed our return time but were not charged extra. The ATV was mechanically good, high quality and newer but clearly not prepped for a new customer. We saw amazing fall colors. The duration of trip was longer than we expected and had to rush the return since an expected loop turned into an out-and-back. We didn't feel heard when dealing with the employee. He also did not honor the discount and said to call the owner about the fuel cost and concerns. Two email attempts were made to the owner (Carlos), and he never responded. Their service did match their website or phone conversations. I find it nuts that they will send a visitor into the back country without maps and make you feel stupid by claiming 'it is easy' and 'super well marked.' These areas have limited cell coverage, and you will be on your own if you get lost or have a mechanical issue. I would not use their services again - horrible customer service.

Overall a good experience but one bad apple can ruin it. Would have given 5 stars if it wasn't for…read morethe jerk employee, Ryan. He tried to make us and the other groups checking in feel like idiots. He was rude and not helpful at all whenever we had questions. Not sure if he was having a bad morning or if that's just his personality, but he definitely needs a lesson on customer service..Especially whenever you're spending $450+ on the day. The owner, Carlos was SUPER nice and helpful and made up for it but he needs a new employee checking people in. The trails and UTV ride were amazing! We thoroughly enjoyed the day after we got checked in and got going. But again one person can ruin the whole morning!

Great communication and friendly professional staff. I look forward to traveling back to Frisco and…read moreusing their ATV's!

The guys there were extremely accommodating when we showed up at 2:30 and wanted to borrow a paddle…read moreboard for an adventure on Lake Dillon. No frills, no fuss, just friendly service on the outskirts of Frisco.