Book with caution. Some advertised claims are not accurate, and you may be on your own. Summary of our experience in late Sept 2024: We reserved a 2 person Honda Talon S2 ATV the day prior and a follow up text was provided. I let the business know we were new to the area and just wanted an easy trail to see the fall colors. I was assured that the trail recommended was a good fit and they said maps and waypoints would be provided (also stated on the website). We arrived 10 min before the appointment time (7:30 AM) and there was no one there. I texted the owner and then they sent someone who arrived just before 8:00 AM. The employee (Christian) would not provide us any maps or waypoints for the recommended trail. He said it was simple to navigate, well-marked and no maps existed. We argued about this, but he said he could do nothing. I have done many off-road trails in places like Moab, Utah and California, waypoints based on mileage or simple maps are always provided. In the end I took his word. He said it was a large loop of about 30 miles and easily done in a half day. My concerns: - The employee told us he would take 10% off for the late release at 8:20 AM and add an extra hour to the rental. I did not look closely at the receipt since we were in a rush and noticed later that we were charged full price which did not include stated discount. - The tow vehicle had an 1/8 of tank of fuel - not enough to cover the tow distance. We had to waste time to fuel it on the way to the trail head. - The ATV was not prepped for us. Dirty, dusty, muddy. - As suspected, the trail was not well marked. There were at least 4 unclear intersections with some markings (like #200, 200A) but this is meaningless without a map. I could not download a map myself the night before. One turn led us up a 3 mile dead-end spur to a radio tower. - We checked in with the person that rented the ATV to us, showed him our location on GPS and he said we were fine. - A few miles later, we ended up at a dead end at a fire road about 20 miles from start. The employee told us we were in the wrong place and told us to back track all the way back (vs. an intended loop). - We missed our return time but were not charged extra. The ATV was mechanically good, high quality and newer but clearly not prepped for a new customer. We saw amazing fall colors. The duration of trip was longer than we expected and had to rush the return since an expected loop turned into an out-and-back. We didn't feel heard when dealing with the employee. He also did not honor the discount and said to call the owner about the fuel cost and concerns. Two email attempts were made to the owner (Carlos), and he never responded. Their service did match their website or phone conversations. I find it nuts that they will send a visitor into the back country without maps and make you feel stupid by claiming 'it is easy' and 'super well marked.' These areas have limited cell coverage, and you will be on your own if you get lost or have a mechanical issue. I would not use their services again - horrible customer service. read more

Freedom Outdoor Rentals - ATV Rentals/Tours Near Me - Silverthorne, Colorado

Overall a good experience but one bad apple can ruin it. Would have given 5 stars if it wasn't for the jerk employee, Ryan. He tried to make us and the other groups checking in feel like idiots. He was rude and not helpful at all whenever we had questions. Not sure if he was having a bad morning or if that's just his personality, but he definitely needs a lesson on customer service..Especially whenever you're spending $450+ on the day. The owner, Carlos was SUPER nice and helpful and made up for it but he needs a new employee checking people in. The trails and UTV ride were amazing! We thoroughly enjoyed the day after we got checked in and got going. But again one person can ruin the whole morning! read more

Freedom Outdoor Rentals - ATV Rentals/Tours Near Me - Silverthorne, Colorado

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We went for a summer post COVID family trip with boys and girls between 9-13 YO, rented the Honda Talon UTV ($400 half day, $600 full day), took the well explained instructions to load and unload the UTV from the trailer, we drove the trailer with a Ford Expedition provided by them (worth mentioning our other party was driving a FJ and there was a few other Pick up trucks) this created a double experience since the children were really excited on the 30 min driving to get to the recommended park. The UTV is in great shape, easy to drive, AT/MT, 4x4 or 2x4... super fun, after the trailer assembly was easy to secure and transportation back to Carlos, who received us back, checked the vehicles and helmets provided (they were sanitized BTW). At the end we took a few pictures since the whole experience was worth a detailed review. Keep up with fair prices, great customer service and quality equipment read more

Freedom Outdoor Rentals - Both UTV rented. Amazing experience. - ATV Rentals/Tours Near Me - Silverthorne, Colorado

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So much fun! Great staff got us on our way and we had a blast zooming up the mountain! Must do when visiting!!!

What a blast! Great rental, just the right mix of support and freedom. I have been on atv tours many times in the US, as well as abroad and this is my favorite so far. Did a half day rental, which includes the atv's, the truck and trailer to drive yourself to the trail. Not for the faint of heart, but again the freedom. Unfortunately, the day before another guest had had an accident with on of the trucks, so they were limited and asked us to double up with another small group. Not an problem, and they were unnecessarily apologetic as it was a slight detour from what we booked. The owners made the rental so easy. Carlos gave us directions to the trail and a map that was easy to follow. We of course gave messing that up a good try, (tip, don't second guess the map). The trail was just challenging enough to make you feel you were doing something, but not so much to feel overwhelming. The views from the continental divide are incredible. I will be back to do this again. read more

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Great staff. Been coming for 3 years now and would recommend them every time. Carlos is very descriptive and helpful with the rentals and thorough in how to operate them and loading/unloading the machines. read more

Great service, trail they sent us to was just ok. Very friendly staff and owner, very knowledgeable about the area, and great directions on where to go. read more

Most unprofessional experience. Rude staff, apparently customers are a waste of their time. Unclear directions to trails. I would never rent from them again. Paid for 4 hour rental, only was able to use it 2 since you have to load and unload the equipment. You better k is what your doing when it comes to hauling and strapping down rentals. read more

Excellent service. Fun bikes. Great time. We rented two bikes for the day and enjoyed every minute.

Easy reliable and helpful. Best place to rent either your snowmobile or ATV's from. Our third time here and qe will be back!!!!

Staff is rude, unprofessional and condescending. Go to any of the other ATV shops in town for a better experience!

We rented 3 double ATVs. Everyone was extremely helpful and friendly. The ATVs were in great condition and we had an awesome time. We would rent from here again and highly recommend Freedom Outdoor Rentals. read more

Amazing staff and great equipment. Tons of sights to see on the trail and very fun to do with friends and family. HIGHLY RECOMMEND

These guys are great. We had so much fun on our ATV adventure. Communication was a breeze and maps to locations were provided. Definitely recommend! read more

These guys were all super cool and friendly and really made the whole process pretty quick, I've never rented atv's before but these guys had our ready to go and put a hold on the credit card and we were off and had a great time. read more