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    Mad Adventures

    4.8 (43 reviews)
    Closed 8:00 am - 6:00 pm

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    Getting ready for the upper Colorado tour.
    Denise M.

    Today my family of 4; 2 sons ages 4 and 5, husband and I went on the Mad Adventures Upper Colorado white water rafting and it was a blast. It doesn't get to crazy, we have never been white water rafting or canoeing or kayaking so we have zero experience. But Ricardo our guide always made me feel safe. We all loved it so much. Once the kids get older we will try one more advanced.

    Going down the Colorado river

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    7 years ago

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    2 years ago

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    5 years ago

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    4 years ago

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    3 years ago

    This crew was the BEST!!! Pari, was a great guide! We had a great day on the water. They were very helpful for our group, ages 6-70.

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    3 years ago

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    6 years ago

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    7 years ago

    Great beginner trip with our families on the Upper Colorado. Beautiful scenery and Brennen was awesome!

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    6 years ago

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    11 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Mad Adventures

    How far from Steamboat Springs?

    About an hour approx

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    Review Highlights - Mad Adventures

    Our raft guide Ben was funny, very informative and set our minds at ease for a safe trip down the Colorado River.

    Mentioned in 11 reviews

    Read more highlights

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    (16 reviews)

    We were really looking forward to our ATV tour with Grand Adventures and showed up early for what…read morewe believed was our scheduled tour. Unfortunately, we had made an honest mistake and accidentally booked it for the following week--when we would no longer be in town. We immediately contacted the business while we were at the location, explained the situation, and asked about a refund or reschedule. We were told we could receive a refund minus a 7.5% fee--roughly $30--for "processing." When we kindly asked for a full refund, the staff member not only refused but claimed that because she had to be on the phone and "click a button," we had now cost the business money. She stood firm that no matter the situation, a 100% refund would not be given. It's one thing to have a policy. It's another to treat a customer's good faith mistake with zero flexibility and then blame the cost of customer service on them. We didn't use any equipment, take anyone else's spot, or cancel last minute--we simply misread the date and immediately tried to make it right. $30 is a small amount, but it speaks volumes about how this company handles honest errors. We will absolutely book with another adventure company next time we're in Winter Park--one that values people over rigid policy and doesn't treat a polite refund request like an inconvenience.

    Had a great time super service! Everyone was very helpful . The tour was awesome stopping getting…read morepics in and enjoying the views spectacular! I would highly refer this company

    Backbone Adventures - Winter Razor rental ride

    Backbone Adventures

    (167 reviews)

    We rented a 4-seater ATV from Backbone Adventures and had an incredible day out on the Switzerland…read moreTrail. It was 3 of us, including my 8-year-old son, and the conditions couldn't have been better--just a little snow, some mud, and plenty of opportunities for big splashes (which my son absolutely loved). We did a 5-hour rental, which felt like the perfect amount of time to explore without feeling rushed. The equipment was in great shape, and even the truck used to haul the ATV and trailer to the trailhead was well-maintained--everything felt professional and dialed in. The team really made the experience stand out. Everyone we interacted with was fantastic, and Andrew in particular was a superstar--he handled both checkout and check-in, made everything easy, and clearly cares about making sure customers have a great time. We'll definitely be back, especially to experience the trails in full snow. Highly recommend all around.

    My husband really wanted to go side by side riding while on vacation so we chose Backbone…read moreAdventures because it had excellent reviews. The customer service here is excellent. Everyone working here was friendly, informative, knowledgeable, and provided excellent recommendations for what trail to choose. They suggested we log in to CoTrex so we had access to the off road trail, which was very helpful. They also had us scan a QR code with directions to the trail, which made the whole process very seamless. We got a side by side for 3 hours and went to Pole Hill. It was a lot of fun. The trails were great and it also had amazing views! We also saw a fox on the trail. You can tell that everyone working there loves the outdoors and that they all truly care about giving all their customers an amazing experience! Highly recommend this place!

    Freedom Outdoor Rentals

    Freedom Outdoor Rentals

    (15 reviews)

    What a blast! Great rental, just the right mix of support and freedom. I have been on atv tours…read moremany times in the US, as well as abroad and this is my favorite so far. Did a half day rental, which includes the atv's, the truck and trailer to drive yourself to the trail. Not for the faint of heart, but again the freedom. Unfortunately, the day before another guest had had an accident with on of the trucks, so they were limited and asked us to double up with another small group. Not an problem, and they were unnecessarily apologetic as it was a slight detour from what we booked. The owners made the rental so easy. Carlos gave us directions to the trail and a map that was easy to follow. We of course gave messing that up a good try, (tip, don't second guess the map). The trail was just challenging enough to make you feel you were doing something, but not so much to feel overwhelming. The views from the continental divide are incredible. I will be back to do this again.

    Book with caution. Some advertised claims are not accurate, and you may be on your own. Summary of…read moreour experience in late Sept 2024: We reserved a 2 person Honda Talon S2 ATV the day prior and a follow up text was provided. I let the business know we were new to the area and just wanted an easy trail to see the fall colors. I was assured that the trail recommended was a good fit and they said maps and waypoints would be provided (also stated on the website). We arrived 10 min before the appointment time (7:30 AM) and there was no one there. I texted the owner and then they sent someone who arrived just before 8:00 AM. The employee (Christian) would not provide us any maps or waypoints for the recommended trail. He said it was simple to navigate, well-marked and no maps existed. We argued about this, but he said he could do nothing. I have done many off-road trails in places like Moab, Utah and California, waypoints based on mileage or simple maps are always provided. In the end I took his word. He said it was a large loop of about 30 miles and easily done in a half day. My concerns: - The employee told us he would take 10% off for the late release at 8:20 AM and add an extra hour to the rental. I did not look closely at the receipt since we were in a rush and noticed later that we were charged full price which did not include stated discount. - The tow vehicle had an 1/8 of tank of fuel - not enough to cover the tow distance. We had to waste time to fuel it on the way to the trail head. - The ATV was not prepped for us. Dirty, dusty, muddy. - As suspected, the trail was not well marked. There were at least 4 unclear intersections with some markings (like #200, 200A) but this is meaningless without a map. I could not download a map myself the night before. One turn led us up a 3 mile dead-end spur to a radio tower. - We checked in with the person that rented the ATV to us, showed him our location on GPS and he said we were fine. - A few miles later, we ended up at a dead end at a fire road about 20 miles from start. The employee told us we were in the wrong place and told us to back track all the way back (vs. an intended loop). - We missed our return time but were not charged extra. The ATV was mechanically good, high quality and newer but clearly not prepped for a new customer. We saw amazing fall colors. The duration of trip was longer than we expected and had to rush the return since an expected loop turned into an out-and-back. We didn't feel heard when dealing with the employee. He also did not honor the discount and said to call the owner about the fuel cost and concerns. Two email attempts were made to the owner (Carlos), and he never responded. Their service did match their website or phone conversations. I find it nuts that they will send a visitor into the back country without maps and make you feel stupid by claiming 'it is easy' and 'super well marked.' These areas have limited cell coverage, and you will be on your own if you get lost or have a mechanical issue. I would not use their services again - horrible customer service.

    Mad Adventures - tours - Updated May 2026

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