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Self Storage Plus

4.1 (10 reviews)
Closed 9:30 am - 6:00 pm

Services - Self Storage Plus

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1 month ago

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11 months ago

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Julia L.

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11 months ago

Great staff and clean facility. Would recommend the place to everyone. Nice that they have climate control

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Julia L.

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2 years ago

Great customer service and the unit was very clean. The location is easy to find and has plenty of space for vehicles to move around.

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Customer Experience T.

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4 years ago

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4 years ago

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4 years ago

No complaints, been using their services for about 4 months now. I just wish there was 24 hour access that's all.

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4 years ago

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12 years ago

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12 years ago

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Review Highlights - Self Storage Plus

Self Storage Plus is a clean facility and just a short drive from my home .

Mentioned in 2 reviews

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Castle Self Storage

Castle Self Storage

(3 reviews)

I've been with this company for over 12 years yes and have paid on time every month until this past…read moreJanuary when I lost my job and and have had to struggle to make those on time payments. Now, some $15,000 later, My belongings have placed been placed into auction status and Castle Self Storage is refusing to allow me to make partial payments in order to keep my belongings. I'm told there is no way and no one who can authorize an adjustment and help me keep my things. This is absolutely unacceptable and a horrible way to treat a loyal long-term customer. Hopefully, I will be able to get the money to make the final payment before I permanently remove my belongings from this company, as they have shown me no semblance of the loyalty I have shown them over the past 12 plus years. Shame on you Castle Self Storage. Shame on you for your horrible customer service. I would not recommend them to anyone.

I've been with Castle Self Storage for a few months now and things have gone really seamless since…read moreday one. I searched around the Charles County area for a storage facility for one of my vehicles and this once seemed to be the most cost efficient and available. It's located on RT 301/Crain Hwy and it's easily to bypass it if you aren't intentionally looking for it. The staff are very friendly and will help you find exactly what will fit your needs and won't try to nickel and dime you. The units are clean and very secure. There's a pass-code access gate that you will need to dial into to enter and leave the premises. 24/7 surveillance for those that are looking for the piece of mind knowing your belongings are safe. Convenience was also a factor for me and knowing that I could pay my monthly rental fee online right through my phone made the choice to go with Castle that much easier.

Westlake Self Storage

Westlake Self Storage

(11 reviews)

DO NOT RENT FROM THESE CROOKS! I Wish I could give negative stars. This storage facility put my…read morebelongings up for auction for ONE late payment and in less than 24 hours from the date the monthly payment was due (9/29). I when confirmed the payment amount on 9/29 and didn't believe it was correct. I was told one amount by the on-site employee and that the rent was due on the 29th and She never stated it would go into auction status in ONE DAY! She also said someone a person would contact me, I got a robo-call. And Today the wife of Satan contacted me to tell me that my payment was 3 days late and TODAY IS 9/30 ONE DAY AFTER! And they tacked on an additional $130 auction claimed they contacted me when they did not, as I contacted the physical storage location less than 24 hours ago, the on-site person stated She would have the Coporate office contact me and instead I got a robot call... then called today after business hours [5:27PM] I finally get a call, Lied to, price gouged upcharged and from the arrogant Wife of Satan who basically told me they sent me a certified letter, how? When I just called yesterday! They have No record of my call or payment... Again How? When I needed to speak with a REAL HUMAN BEING WHO COULD MAKE REAL ADJUSTMENTS AND DECISION. She was shocked I spoke to an actual person then told my online payment was deactivated so I have to physically go to storage unit and pay without even understanding I do not drive and I'm handicapped. Wow! We never got to this part because She was too busy telling me that the employee on-site DID NOT have to tell me THAT in less than 24 hours, that today my unit would be charged and go into auction status, because This Corporate Demon also wouldn't take my payment over the phone. How convenient even though, they screwed up my billing payment and disabled my accounts online payment feature. I will be reporting them to the BBB and a few other places. I wouldn't recommend them to Satan Himself because He already works there, thus Who I spoke with!

1-Star Review: DO…read moreNOT USE THIS STORAGE FACILITY. If I could give zero stars, I would. I had a unit here (L511), and despite clearing it out on time on April 27th, this company continues to charge me for a space that is EMPTY. I even told them to check their own surveillance cameras between 10:30 AM and 1:00 PM that day -- you'll clearly see me pulling up, loading my things, and leaving. But instead of doing their due diligence, they've chosen to ignore facts and try to squeeze extra money from me. The worst part? An employee named Maurice blatantly lied about the status of my unit. He falsely claimed items were still there and tried to use a photo of items I had already tossed in the dumpster as "evidence." Completely dishonest and unacceptable. I've contacted them multiple times and explained everything, and still -- nothing. Just more charges for a unit I clearly vacated. I will be reporting them to the Better Business Bureau and warning everyone I know to avoid this location. Save yourself the stress and go somewhere that respects their customers and tells the truth.

Self Storage Plus - selfstorage - Updated May 2026

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