DO NOT bring your car here -- even if your insurance recommends it. If you've just been in an…read moreaccident, the last thing you need is more damage and stress, but that's exactly what this place gave me. My car was sent here only to be inspected -- not repaired, not touched, not taken apart. And yet, when I got it back, it was completely violated: My seat covers were torn off the strap's were cut Both mirrors were tampered with and broken My visors were ripped off And worst of all, they cut off my steering wheel cover There was zero reason for anyone to be inside my vehicle. This wasn't part of any repair order. I had photo documentation of exactly how my car looked before it was taken to them -- so I know for a fact none of this damage existed before. They take no accountability for what happened and offered no explanation. It's clear they don't respect customers, their property, or professional boundaries. If your insurance suggests this place -- say no. You are not required to use their recommended shops. Protect yourself and your car. I repeat: STAY AWAY from this place.

This company was supposed to come pick up my car (which was a total loss following a collision)…read more The other driver's insurance company said these guys would come get the car on Friday. I was home all day waiting to hear from them. Then they told the insurance company that they called and there was no answer and no voicemail, which is absolutely FALSE. I did not have a single missed call, and my voicemail worked fine. Then I left two messages for them and waited on hold for an hour before they disconnected me. NO ONE ANSWERED and no one called back. Horrible business.

I have tried numerous times to contact this dealership only to get a voicemail with no returned…read morephone calls.

If you're buying online BEWARE- Their website incorrectly lists features the car is supposed to…read morehave. Don't waste your time by driving out there unless you get video proof that the car actually has the options the website states. Besides wasting my time, I actually really liked the people I talked to.

Just purchased my Jeep Gladiator yesterday and had such a great experience! Sam & Israel were…read morepatient, helpful, and made the process way less stressful than I expected. They answered all of our questions and helped us find exactly what we wanted. Super excited about the new truck -- thank you guys again!

Came in with no appointment to check out a car and Sam had the car ready to checkout. Helped us out…read morea lot with the financing side of things, he handled everything in a timely manner with professional and exceptional service. I plan to return in future endeavors with a vehicle and would recommend anyone seeking a great car buying experience.

I had a wonderful experience turning in my 2023 Hyundai Ionic 6…read more and leasing a 2026 Hyundai Ionic 5 at Carson Hyundia. I wouldn't normally post most of my experiences with leasing cars over the last twenty years because it can be painful, rude, deceitful all coming from the dealer's side. But walking into Carson Hyundai for the first time after I couldn't make a new deal with my previous dealer closer to my house I was greeted by the salesman Josh L. who was great and made the negotiation pretty painless and we closed the deal very fast. The GM Sean Evans was great on approving all the things I asked for. Sales Manager Eric Huth was terrific in moving my deal along.and making sure my other car was totally paid off. I will use them for service over my local dealer and look forward to going there shortly for some instructions on my new vehicle.

Norman and Gigi are some of the worst sales people I've ever talked to. I was very upfront, I want…read morethe ionic 5 limited in this colorway with a $3000 dealer discount. I told them the first dealer that can do this deal I will buy from. They told me they will get back to me if they can do it, which they never did. A day later they ask when I'm coming in and I told them I'm buying at DTLA Hyundai bc they said they will do my price. To which they asked if they could beat it and earn my business instead. I asked if they can beat it, to which they respond with "come in and see what my manager will do" I told them no, tell me over the phone or I'm buying at DTLA. They then say ok let me talk to my manager again and then don't get back to me for the rest of the day. They then text me at noon the next day asking which car I wanted again... such terrible sales training and communication at this dealership. Just go elsewhere.

Gus is a very honest, seasoned mechanic!! I own a 2015 BMW Z4, got hit and run. The bumper was…read morebroken. While other auto shops were trying to rip me off (they said it couldn't be fixed-needed new replacement), Gus charged me for a quarter of what they asked for and fixed it all up. The result came out great FAST!

Excellent service just went in for wheel alignment gus followed me over in his car to his guy and…read moredrove me back now thats customer service

I had a great experience purchasing a vehicle from Cabe Toyota. Felishea is the epitome of…read moreoutstanding customer service and sales. She was an absolute superstar. I haven't purchased a new vehicle in about six years, so I had quite a few concerns going into the process, but she made everything feel seamless and stress-free. What stood out most to me was that I had never owned -- or even seriously considered -- a Toyota before. I've always been loyal to Nissan, along with the unfortunate mistake of owning two Chevrolets. Felishea was patient, kind, and incredibly knowledgeable when presenting information about the vehicle. She took the time to answer my questions thoroughly and made me feel completely at ease throughout the entire process. I would highly recommend her to anyone looking for quality service and a genuinely positive car-buying experience. I'd also like to recognize Dewayne in Finance for going above and beyond to ensure I understood everything in front of me. He provided exceptional service and made the financing process easy to follow. This dealership truly delivers first-class service. I honestly don't see myself going anywhere else in the future!

We had a great experience working with Tara at Cabe Toyota from start to finish…read more We first met Tara in November to talk through ordering a Grand Highlander, and she immediately stood out for being responsive, straightforward, and never pushy. She kept us updated throughout the process, and our car arrived right on schedule in March. Going into delivery day, I was honestly prepared for the typical dealership experience where you have to say no over and over to extended warranties and add-ons. Fortunately, that wasn't the case at all. The whole process was smooth, fast, and very respectful. Angel, the finance manager, was a pleasure to work with. He was efficient, professional, and didn't feel predatory or salesy, which we really appreciated. They also gave us a fair deal on our trade-in for my beloved 11-year-old Prius which made the transition feel a lot easier. Overall, everything felt transparent and low stress. We're very happy with our new Grand Highlander and would absolutely recommend Tara and the team at Cabe Toyota.

I must say I was very skeptical about coming here at first due to the stories I heard about them…read morenot having inventory and people waiting 3-6 days for them to get they car but I seen what I wanted online, came to check it out and I ended up leaving with that exact car. JB (sales associate) & Nader (finance manager) secured me a good deal for being a first time buyer and I got a newer model car with everything I wanted . Big shout out to JB & Nader for being true to they word and getting me approved and getting me in my car

BEWARE!!! THEY WILL RUN YOUR CREDIT AFTER TELLING YOU THEY WON'T!!!…read more I WILL NEVER, EVER DO BUSINESS WITH THIS LOCATION AGAIN!!! My experience with salesperson Anthony ("Tony") and sales manager Kevin Monge was completely unacceptable and one of the most frustrating customer service experiences I have ever had. Before providing any personal information, I SPECIFICALLY asked Tony whether my boyfriend's credit would be run. His response was clear and unequivocal: "ABSOLUTELY NOT." He assured us that they would only review our current loan information to see whether there were any options available and that NO CREDIT INQUIRY would occur unless we were physically at the dealership and actively shopping for financing. Approximately 10 minutes after ending the call, my boyfriend received an Experian alert notifying him that Honda of Gardena had performed a HARD CREDIT INQUIRY. I immediately attempted to contact Tony. No answer. I then texted him requesting a call back. He responded that he was with a customer and would call later. I also repeatedly attempted to reach management. Instead, I was transferred from person to person, disconnected, and ultimately ignored. Several messages were left for sales manager Kevin Monge, NONE OF WHICH WERE RETURNED. To make matters worse, hours later Tony texted us offering a FREE TANK OF GAS for the "inconvenience." A FREE TANK OF GAS?!?!?! You placed a hard inquiry on my boyfriend's credit report after specifically assuring us that his credit would NOT be run, and your solution was a tank of gas? I drive a hybrid. I can pay for my own gas. All I asked was for someone to take accountability, acknowledge the mistake, and work with the credit department to correct what appears to have been an employee error. Instead, we received the runaround, silence, excuses, and some of the worst customer service I have ever encountered. BUYERS BEWARE!!! If you choose to do business with this dealership, GET EVERYTHING IN WRITING and think very carefully before providing any personal information. Based on our experience, verbal assurances apparently mean NOTHING. A hard inquiry on his credit for two years that dinged his score!!!!!

I've purchased a couple of cars from this dealership, and I've utilized the service center on…read moreseveral occasions. Karim Boutine was a huge help when purchasing my last vehicle, super patient and personable and efficient. Eddie Calderon has always been pleasant on the service side of things. Helpful, accommodating. They are part of the Costco Auto Program, which comes in clutch. I love that they have such a great selection of cars. Some other dealerships have a small inventory of available vehicles, but I have consistently enjoyed the many options here. I appreciate that they have a Starbucks on site, with a nearby seating area where I can work for a few hours and keep my laptop/phones juiced up. This location is down the street from a bunch of eateries, shops and other areas to visit if you need to kill time.

I've leased five BMWs from various dealerships throughout the Los Angeles area over the years, and…read moreSouth Bay BMW is by far the best. I first started bringing my vehicle there for service, and every experience has been excellent. The process is always easy, fast, and efficient, and the customer service is consistently outstanding. Arsen has been fantastic to work with--professional, knowledgeable, and always helpful. When my lease was coming to an end, I scheduled an appointment with Stephen Green in the sales department. There were several different BMW models I was interested in test driving, and Stephen had every one of them ready and lined up side by side so we could easily compare them. It was clear from the start that he was well prepared and focused on making the experience as convenient as possible. During the test drives, Stephen was incredibly knowledgeable and took the time to explain many of the new features and technology available in the 2026 models. He answered all of our questions thoroughly and made the process both informative and enjoyable. Once we decided on the vehicle we wanted, we sat down to discuss the numbers. After having a terrible experience at another dealership on a previous lease, this was a completely different experience. There was no pressure, no games, and no surprises, just straightforward and transparent conversations. We were able to come to an agreement and finalize the lease terms and I couldn't be happier! Love the new X3! I also want to recognize Ruben, the Sales Manager, and Sam in Finance. Both were professional, friendly, and a pleasure to work with. Together, the entire team made what is often a stressful process feel seamless and very pleasant. I can honestly say, South Bay BMW has consistently exceeded my expectations. If you're looking for a BMW and want a dealership that values customer service, transparency, and professionalism, I highly recommend South Bay BMW and especially Stephen Green. You will not be disappointed.