Had a really good experience at South Bay Toyota. Big thanks to Max--he was super helpful, patient,…read moreand made the whole process way easier than I expected. Thanks to him, I got into my Toyota Tacoma and I'm really happy with it. If you go, ask for Max! -Linda

My wife and I purchased a vehicle from South Bay Toyota a couple of weeks ago. The service was…read morestellar! Alex, our sales representative was very personable, knowledgeable and committed to making sure we had a great customer experience. The finance advisor, Oscar, also did a fantastic job! I highly recommend them!

DO NOT bring your car here -- even if your insurance recommends it. If you've just been in an…read moreaccident, the last thing you need is more damage and stress, but that's exactly what this place gave me. My car was sent here only to be inspected -- not repaired, not touched, not taken apart. And yet, when I got it back, it was completely violated: My seat covers were torn off the strap's were cut Both mirrors were tampered with and broken My visors were ripped off And worst of all, they cut off my steering wheel cover There was zero reason for anyone to be inside my vehicle. This wasn't part of any repair order. I had photo documentation of exactly how my car looked before it was taken to them -- so I know for a fact none of this damage existed before. They take no accountability for what happened and offered no explanation. It's clear they don't respect customers, their property, or professional boundaries. If your insurance suggests this place -- say no. You are not required to use their recommended shops. Protect yourself and your car. I repeat: STAY AWAY from this place.

This company was supposed to come pick up my car (which was a total loss following a collision)…read more The other driver's insurance company said these guys would come get the car on Friday. I was home all day waiting to hear from them. Then they told the insurance company that they called and there was no answer and no voicemail, which is absolutely FALSE. I did not have a single missed call, and my voicemail worked fine. Then I left two messages for them and waited on hold for an hour before they disconnected me. NO ONE ANSWERED and no one called back. Horrible business.

I have tried numerous times to contact this dealership only to get a voicemail with no returned…read morephone calls.

If you're buying online BEWARE- Their website incorrectly lists features the car is supposed to…read morehave. Don't waste your time by driving out there unless you get video proof that the car actually has the options the website states. Besides wasting my time, I actually really liked the people I talked to.

The owner responded to my review with some silliness so I thought I would update my original review…read morewith pictures to maybe help this dealership improve their practices. **original review.** I wanted to like this place. Sam and PJ were very nice and the Jeep was pretty close to what i was looking for. However, things went downhill when I tried to purchase it. They pulled a bait and switch where the Jeep was listed for $24k but when they brought me the financing paperwork they added $7k in fees BEFORE tax/dmv. When I said I didnt want the gap ins, theft fee, or warranty the finance guy lost his mind and went full aggro on me. It is not only illegal to sell a vehicle for more than it is listed for (with "non removable items") but it makes a customer feel scammed. $31k for a Jeep with 70k miles is crazytown. I sadly do not recommend Jims for their unethical practices.

I was browsing for Tahoes on Autotrader.com. This place had two of the 4 I checked out from there…read more-- a 2017 Premier and a 2018 LT. I went with the 2018. All of the dudes here were friendly, but Sam (aka James -- inside joke Sam will get if he reads this) was my salesman. I almost walked away because I saw the dealer installed options, which usually means no option for the customer. But Sam quickly confirmed they were indeed options. So, after taking it for a test drive, we worked out a pretty good deal and now I have the truck I've been searching for, for 6 months. On top of that, they offer a 30 day warranty in case anything goes wrong, which I thought was pretty cool. If you're looking for a good used car, they have a great selection and reasonable prices. I highly recommend you check them out. So far, I'm happy with everything. Time will tell...

The sales team at Hyundai Carson are truly incredible people. From Diego, the sales consultant who…read morestayed in touch with me throughout the process, to Erick Ortega, another sales consultant who made sure I was comfortable and had everything I needed when I arrived, the experience was outstanding. And a special thanks to Oscar Perez, the Finance Director, who worked his magic to get me into a vehicle -- and to my surprise, it ended up being a 2021 model. These gentlemen are fantastic, courteous, and fair. If you're having trouble getting into a vehicle, I highly recommend visiting them. Ask for Diego, Erick Ortega, or Oscar Perez. They will definitely take care of you. Just tell them Eugene Wright sent you.

I don't leave reviews often -- but this experience demanded one…read more Hyundai Carson kept my vehicle for over a week and never once called me with an update. I called daily, sometimes multiple times, and was either ignored or promised a callback that never came. I eventually had to borrow my wife's car and show up unannounced just to get a straight answer from Daniel, the service manager. My car was not washed as promised. I was charged over $700 with no acknowledgment of the poor experience. The service recommendations included repairs on components I had replaced less than a year ago -- and the technician's own video contradicted the written estimate, which raises serious questions about the integrity of the recommendations. To top it off, I received a text afterward asking me to give a "10/10" on this survey. I'm giving zeros wherever I can. I am a patient person. It takes a lot to push me to this point. This dealership managed it without breaking a sweat. Avoid Hyundai Carson. You deserve to be treated like a customer -- not a transaction

Gus is a very honest, seasoned mechanic!! I own a 2015 BMW Z4, got hit and run. The bumper was…read morebroken. While other auto shops were trying to rip me off (they said it couldn't be fixed-needed new replacement), Gus charged me for a quarter of what they asked for and fixed it all up. The result came out great FAST!

Excellent service just went in for wheel alignment gus followed me over in his car to his guy and…read moredrove me back now thats customer service

Truly an incredible experience buying my new car with Tara! She made the process SO EASY and at…read moreevery turn was communicative, kind, and generous. She kept me informed and took excellent care of me. I would give 10 stars if I could!

I had a great experience purchasing a vehicle from Cabe Toyota. Felishea is the epitome of…read moreoutstanding customer service and sales. She was an absolute superstar. I haven't purchased a new vehicle in about six years, so I had quite a few concerns going into the process, but she made everything feel seamless and stress-free. What stood out most to me was that I had never owned -- or even seriously considered -- a Toyota before. I've always been loyal to Nissan, along with the unfortunate mistake of owning two Chevrolets. Felishea was patient, kind, and incredibly knowledgeable when presenting information about the vehicle. She took the time to answer my questions thoroughly and made me feel completely at ease throughout the entire process. I would highly recommend her to anyone looking for quality service and a genuinely positive car-buying experience. I'd also like to recognize Dewayne in Finance for going above and beyond to ensure I understood everything in front of me. He provided exceptional service and made the financing process easy to follow. This dealership truly delivers first-class service. I honestly don't see myself going anywhere else in the future!

I recently purchased a new 2026 Honda CRV Hybrid from Gardena Honda and wanted to share how…read morewonderful my experience was with David, Amalia, and Shaddi. I have been a Toyota owner for the past 13 years and truly never thought I would drive anything other than a Toyota. But the moment I test drove the Honda, I completely fell in love with it -- and so did my 9-year-old! Although the entire process, from the test drive to finally getting the keys, was long and a bit exhausting, David and Amalia made the experience feel warm and comfortable for us. By the time we were wrapping up, it was already past dinner time, and they made sure we had snacks and beverages. David even gave my son his entire medium pizza because he was so hungry -- which we thought was incredibly kind (and honestly pretty funny!). David worked as quickly as he could to help us get through the finance process and get us on our way. Amalia was incredibly sweet and even helped me clean out my Prius so I could transfer everything into my new car and get home faster. I also want to thank Shaddi, who really made the deal happen by getting my monthly payment even lower than what I had asked for. That meant a lot and truly made the purchase possible for me. Their kindness, patience, and genuine care turned what could have been a stressful and exhausting process into a really memorable experience. I'm so grateful for their help and would absolutely recommend working with David, Amalia, and Shaddi if you visit Gardena Honda. I love my new CRV!!

I had an appointment set for cinco de Mayo with one of the sales team members named Angel Rivera. I…read moreplanned to surprise my mother with an upgrade for her 2024 Civic for her birthday. I had already confirmed the appointment. However, I received two phone calls from an unknown number today. Once at work. I was not able to answer. The second at home in the evening. The call came in when I was having dinner at home with my family. I answered. My mother overheard the phone call and found out about her surprise appointment tomorrow. The surprise that I had planned for her was ruined. I do not appreciate the high pressure sales environment. If that's how you guys handle loyal customers that aren't there yet, I can only imagine how much pressure you guys will force when I'm there. I am really upset and disappointed. I like Mr. Rivera that's why I specifically reached out to him to handle all of needs. I do not need anyone else calling me multiple times at work and at home. If I made an appointment I do not need anyone else involved to remind me of what I need to do. At just a few days away from my 32nd birthday I think that I am old enough to not be treated like a child by you guys reminding me of my schedule. As I said before. I like Mr. Rivera. Unfortunately, I am canceling my appointment for tomorrow and indefinitely. You ruined the special moment I had planned. DO NOT CALL ME OR EMAIL ME ANYMORE!

I would like to sincerely thank the South Bay MBW dealership, specifically Steve Green, he's…read moreamazing, Ed Hong and Alex Marouf for their professionalism, dedication, and outstanding service. From the initial inquiry to the final step, their support and attention to detail made the entire experience smooth and enjoyable. Steve's patience in answering questions, transparency throughout the process, and commitment to customer satisfaction truly stood out. It's clear that you take pride in what you do, and it made a lasting impression. Best, Rohan

Joseph Martinez in Sales was a pleasure to work with and has a strong passion for the BMW driving…read moreexperience! We had a great time experience purchasing our new vehicle!

I had a 2018 Honda Civic Sport Touring to sell. Great car. Dealers in Cerritos wanted to buy the…read morecar offering top $. Scott Robinson match the offer so I didn't have to make that long drive at 5pm on a Tuesday ( the traffic & gas) but was able to stay in the neighborhood at Scott Robinson. Thanks Aaron & Daniel, the helpful Honda Guys.

We visited the dealership specifically to speak with Aaron Walters about purchasing a new family…read morevehicle. Upon arrival, we were told he was with another client but would come greet us. He did briefly acknowledge us and said he would assist us once he was finished, so we waited. After finishing with his client, instead of providing any meaningful assistance, he simply took down our information and what we were looking for and then dismissed us without going over any options, pricing, or next steps. It felt like a complete waste of our time. Even more concerning, there has been absolutely no follow-up no phone call, no email, nothing. This is especially unacceptable given that we had already reached out via email prior to our visit and never received a response then either. This level of disregard for potential customers is unprofessional and disappointing. We came in ready to purchase a vehicle for our family and were treated as though our business did not matter. Based on this experience, we will not be returning to this dealership.